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Kiteworks Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

16 months

Kiteworks Media

Kiteworks Demo - CISO Dashboard Overview
Improve data governance with visibility to all content entering and leaving your organization, and demonstrate compliance with one-click compliance reports.
Kiteworks Demo - CISO Dashboard Drill-Down
Drill down to the actionable details, including users, timestamps, and IP addresses
Kiteworks Demo - CISO Dashboard in Detail
Visibility down to the file level, the closest you can get to the content
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Kiteworks Reviews (146)

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Reviews

Kiteworks Reviews (146)

View 1 Video Reviews
4.4
146 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise Kiteworks for its strong security features and ease of use, making it a reliable choice for sharing sensitive files. The platform's robust compliance tools and seamless integration with existing workflows enhance user confidence and efficiency. However, some users note that the user interface can be complex, which may pose challenges for new users.

Pros & Cons

Generated from real user reviews
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Nattallie E.
NE
"Secure File Management with Room for UI Improvement"
What do you like best about Kiteworks?

I use Kiteworks to share and manage files with my team and clients. I like that it prevents unauthorized access and keeps confidential information safe. The access controls are well detailed, and the audit tracking is cool too. Review collected by and hosted on G2.com.

What do you dislike about Kiteworks?

It's cool but the interface can look overwhelming for new users. The initial setup was manageable but it took some time to understand all the features. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Small-Business (50 or fewer emp.)
"A Trusted Solution for Secure Data Exchange and Governance"
What do you like best about Kiteworks?

Kiteworks provides a highly secure and governed platform for exchanging sensitive content. It centralizes secure mail, file sharing and collaboration in one place, which makes data management easier and reduces risk. The zero-trust approach, strong encryption and comprehensive audit logging give great confidence for compliance-driven environments Review collected by and hosted on G2.com.

What do you dislike about Kiteworks?

The user interface could be more intuitive and modern, especially for nontechnical users. Some administrative tasks feel a bit complex, and initial setup and configuration require careful effort Review collected by and hosted on G2.com.

Kelly R.
KR
"Secure File Sharing with Room for Speed Improvement"
What do you like best about Kiteworks?

I like that with Kiteworks, I can securely share sensitive files confidently without worrying about data breaches. I find it saves me time and reduces stress, which is really valuable. Review collected by and hosted on G2.com.

What do you dislike about Kiteworks?

I find challenges with slow file retrieval at times, which can delay access to important documents and affect overall workflow efficiency. Review collected by and hosted on G2.com.

Gianna A.
GA
"Secure Sharing, Complex UI"
What do you like best about Kiteworks?

I really like Kiteworks for its end-to-end encryption and compliance support, which are both available on one platform. The permission controls are also something I appreciate as they make it easy to decide on the level of access for each file. Review collected by and hosted on G2.com.

What do you dislike about Kiteworks?

The user interface is kind of complex and unreliable when transferring large documents. Review collected by and hosted on G2.com.

Amelia L.
AL
"Secure Sharing with Limited Integration"
What do you like best about Kiteworks?

I like using Kiteworks for its permission controls which effectively work with the detailed tracking of document activity. The ability to track documents is really helpful and aligns well with the permission controls. Additionally, I found the core setup to be quite easy. Review collected by and hosted on G2.com.

What do you dislike about Kiteworks?

There are limitations in integrating Kiteworks with other business tools which slows down productivity. Review collected by and hosted on G2.com.

Oluwaseun B.
OB
"Seamless File Sharing with Secure API"
What do you like best about Kiteworks?

I like that Kiteworks is seamless, especially in its interface and secure API. It enables seamless application programming interface integrations and makes secure file sharing easy. The initial setup was easy, which was definitely a plus. I appreciate how Kiteworks helps me monitor my files efficiently. Review collected by and hosted on G2.com.

What do you dislike about Kiteworks?

Not widely known Review collected by and hosted on G2.com.

Melanie A.
MA
Office assistant
Enterprise (> 1000 emp.)
"Secure and Simple for Patient Data, Needs UI Improvement"
What do you like best about Kiteworks?

I use Kiteworks to secure my patients' medical history with ease and peace of mind. I like securing important emails and file transfers, and their encryption system. The initial setup was very simple. Review collected by and hosted on G2.com.

What do you dislike about Kiteworks?

They can make their interface more efficient and intuitive for non-technical users. Review collected by and hosted on G2.com.

Juliana J.
JJ
"Effortlessly Secure File Sharing & Compliance"
What do you like best about Kiteworks?

I like the secure sharing and compliance features in Kiteworks, which I am using for a specific project. It's great for secure collaboration or compliance-related tasks. I also find it exciting to explore more on automating and workflows. Plus, the initial setup of Kiteworks was extremely easy. Review collected by and hosted on G2.com.

What do you dislike about Kiteworks?

I like everything about kiteworks Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
CM
Mid-Market (51-1000 emp.)
"Secure, Reliable File Sharing with Easy Access Control and Activity Tracking"
What do you like best about Kiteworks?

What I like best about Kiteworks is how secure and reliable it is for sharing files. It makes managing access and tracking activity easy, so we can share sensitive information with confidence while keeping everything organized. Review collected by and hosted on G2.com.

What do you dislike about Kiteworks?

Some features can feel a bit complex at first, and the interface could be more intuitive. A few more guided setup options or simpler navigation would make it easier for new users. Review collected by and hosted on G2.com.

Jeffrey K.
JK
VICE PRESIDENT OF HUMAN RESOURCES
Small-Business (50 or fewer emp.)
"KITEWORKS PRINCIPALS"
What do you like best about Kiteworks?

USERS FIND KITEWORKS EASY TO NAVIGATE, WITH A MODERN INTERFACE THAT ENHANCES COLLABORATION AND PRODUCTIVITY ACROSS TEAMS. Review collected by and hosted on G2.com.

What do you dislike about Kiteworks?

FILE ORGANIZATION CHALLENGES, WHICH MAY HINDER EFFICIENCY IN MANAGING CONTENT. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

16 months

Perceived Cost

$$$$$
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Kiteworks Features
Device Syncing
Web Interface
File Type Support
File following
File Sharing
Simultaneously Editing
User and Role Management
Policies and Controls
Device Management
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Kiteworks