--- title: Kiteworks Reviews meta_title: 'Kiteworks Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 117 reviews by the users' company size, role or industry to find out how Kiteworks works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 117 scale: '5' date_modified: '2026-10-26' parent_category: name: Content Management url: https://www.g2.com/categories/content-management ---

Kiteworks Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the strong security and encryption of Kiteworks, confidently sharing sensitive files without worry. (98 mentions)
Users value the secure sharing features of Kiteworks, enabling confident file transfer without fears of data breaches. (74 mentions)
Users appreciate the strong security and encryption of Kiteworks, enabling safe sharing of sensitive files with confidence. (67 mentions)
Users value the strong security features of Kiteworks, enabling safe sharing of sensitive files with peace of mind. (64 mentions)
Users appreciate the strong security features of Kiteworks, ensuring safe and compliant file sharing for sensitive information. (64 mentions)
Users find the complex usability of Kiteworks challenging, especially for new users struggling with navigation and workflows. (60 mentions)
Users find the interface overly complex, making it challenging for new users to navigate and utilize effectively. (51 mentions)
Users find the poor interface design of Kiteworks makes it difficult to navigate and utilize effectively. (45 mentions)
Users find the user interface complex, expressing a desire for a more intuitive and streamlined experience. (43 mentions)
Users find the poor UI design of Kiteworks overwhelming and clunky, complicating navigation and usability. (42 mentions)

5 Pros or Advantages of Kiteworks

5 Cons or Disadvantages of Kiteworks

Kiteworks Reviews (117)

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Kiteworks Reviews (117)

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4.4
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ARCHANA S.
AS
ARCHANA S.
Senior Programmer
Enterprise (> 1000 emp.)
"Best platform to share confidential reports"
4/5
What do you like best about Kiteworks?

We can share multiple data files and the files can be downloaded only for the authorised persons Review collected by and hosted on G2.com.

What do you dislike about Kiteworks?

Sometimes notification may be delayed and files takes longer time to load Review collected by and hosted on G2.com.

Verified User in Information Services
CI
Verified User in Information Services
Small-Business (50 or fewer emp.)
"Streamline Collaboration and File Management with kiteworks"
5/5
What do you like best about Kiteworks?

kiteworks is a cloud-based enterprise content management platform that aims to simplify and enhance collaboration and file management for businesses. Some of its features include secure file sharing, document editing, version control, and access control. It also integrates with other popular business tools such as Office 365 and Google Drive. Overall, kiteworks is designed to help organizations better organize and manage their content, leading to more efficient and productive workflows. Review collected by and hosted on G2.com.

What do you dislike about Kiteworks?

Learning curve: Because it is a comprehensive platform, it may take some time for users to become fully proficient in all of its features and capabilities.

Limited integration: While kiteworks does integrate with some popular business tools, it may not integrate with all of the tools and systems that an organization is currently using. Review collected by and hosted on G2.com.

Muhammad W.
MW
Muhammad W.
NETWORK MARKETING BUSINESS
Small-Business (50 or fewer emp.)
"Kiteworks"
5/5
What do you like best about Kiteworks?

Kitework is an impressive automated app that allows us to transfer files, and also share files to different systems. It is very nice and user-friendly. It provides us a secure solution to share files. Review collected by and hosted on G2.com.

What do you dislike about Kiteworks?

I think this is not enough but there could be more reliable apps than Kiteworks, but sometimes it's possible or not. It also provides cyber security as a first priority, that's it. My thinking is not good. Review collected by and hosted on G2.com.

Govind K.
GK
Govind K.
Consultant Engineer
Computer Software
Mid-Market (51-1000 emp.)
"Secure way to send the files"
4.5/5
What do you like best about Kiteworks?

It is the most reliable software to share files with multiple recipients in a very secure manner. When there is higher management information is there then security becomes the prime concern and it resolved this gratefully. Review collected by and hosted on G2.com.

What do you dislike about Kiteworks?

Not such any big thing to dislike but seen some bugs when uploading multiple files at once after all when I tried again it was sorted. Nothing else I have to dislike as of now. Review collected by and hosted on G2.com.

Bhaskar C.
BC
Bhaskar C.
Project Manager
Mid-Market (51-1000 emp.)
"Secured Tool For Sending And Receiving The Files"
5/5
What do you like best about Kiteworks?

It's a great tool to share and receive files using a secured path. It has a great integration with a tool named Dropbox which makes life easier for professionals. Also, it is of great help while sending files of a size not supported on Outlook to share. Review collected by and hosted on G2.com.

What do you dislike about Kiteworks?

We see most of the time bugs like emails getting stuck in the outbox or settings being disabled, which results in the transaction of emails being affected due to the large size of the files. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Extremely Reliable and Secure Tool"
4.5/5
What do you like best about Kiteworks?

Kiteworks has been in business since 1999 so it is an established name for many years even when they were known as Ascellion. I had a great time experiencing Kiteworks. I liked its clean user interface, trouble-free implementation, and secured file sharing. Their customer support is pretty responsive which makes things convenient in case we require some assistance. Review collected by and hosted on G2.com.

What do you dislike about Kiteworks?

Everything works fine with Kiteworks and I am not having any complaints though I would like some add-ons to make the experience even better. While securely sharing the files. I would want to communicate with the person instantly over chat. If that instant messaging is built in, it would turn the collaboration even smoother. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"One Of The Few Tools That Fit Our Security Requirements"
4.5/5
What do you like best about Kiteworks?

It has very good security, and a good amount of features. Additionally, the API is fully functional and let's us do 95% of what we want to automate. Review collected by and hosted on G2.com.

What do you dislike about Kiteworks?

User license management is a bit tricky, and we're often trying to avoid our cap. It is missing some functionality around content control (expiration of messages, admin delete) and user account control Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Verified User in Telecommunications
Enterprise (> 1000 emp.)
"Fast and secure!"
5/5
What do you like best about Kiteworks?

I really like the security that Kite give us, we can even share some files with our colleagues knowing that it will be 100% secure! Review collected by and hosted on G2.com.

What do you dislike about Kiteworks?

Sometimes it's slow, but not all the time. Review collected by and hosted on G2.com.

Sainath B.
SB
Sainath B.
Senior Technical Specialist (Automation)
Enterprise (> 1000 emp.)
"Safest way to share a file using Kiteworks."
5/5
What do you like best about Kiteworks?

We can send multiple files at one go and it is the most secured file system ever designed. Review collected by and hosted on G2.com.

What do you dislike about Kiteworks?

Usage wise, there are no complaints only thing is if possible change the look and feel of the site. Review collected by and hosted on G2.com.

Rohit S.
RS
Rohit S.
Digital Marketing Manager
Small-Business (50 or fewer emp.)
"Easiest way to share Your File Online"
4/5
What do you like best about Kiteworks?

Kitework allows sharing multiple files in secured way . It is the most secured online file transfer system. Review collected by and hosted on G2.com.

What do you dislike about Kiteworks?

The interface can be made more user-friendly i.e look and feel of the software. Review collected by and hosted on G2.com.