--- title: KEY ESG Reviews meta_title: 'KEY ESG Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 21 reviews by the users' company size, role or industry to find out how KEY ESG works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 21 scale: '5' date_modified: '2026-11-11' parent_category: name: Governance, Risk & Compliance url: https://www.g2.com/categories/governance-risk-compliance ---

KEY ESG Reviews & Product Details

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User Insights

Average based on 21 real user reviews.

KEY ESG Reviews (21)

Reviews

KEY ESG Reviews (21)

4.4
21 reviews

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IW
Imogen W.
Mid-Market (51-1000 emp.)
"Great platform, helpful staff"
4.5/5
What do you like best about KEY ESG?

The platform is well designed and user friendly. When having any issues, the team were quick to help. Review collected by and hosted on G2.com.

What do you dislike about KEY ESG?

Only downsides is the collection of information which was time consuming. Would be good to have even more notice/preview for future years so we can build into our workflow timeline. Review collected by and hosted on G2.com.

Response from KEY ESG Marketing of KEY ESG

Hello! Thank you for your review :) We're pleased to hear it has helped to coordinate your ESG reporting.

JE
Joe E.
Small-Business (50 or fewer emp.)
"Would absolutely recommend"
5/5
What do you like best about KEY ESG?

- Excellent place for storing data

- Logical and easy to use (required a couple of pointers)

- Very responsive to questions Review collected by and hosted on G2.com.

What do you dislike about KEY ESG?

- Missing several scope 3 emissions (e.g. digital emissions, direct water emissions)

- Missing information on conversion factors used Review collected by and hosted on G2.com.

Response from KEY ESG Marketing of KEY ESG

Hi Joe! Thank you for your detailed review - we're delighted to hear you would recommend our platform :)

Daphné D.
DD
Daphné D.
A-Z Accountant
Small-Business (50 or fewer emp.)
"The program helps to give a good guideline of the ESG data that need to be gathered"
4/5
What do you like best about KEY ESG?

The ability to add metrics, to choose what data you will report Review collected by and hosted on G2.com.

What do you dislike about KEY ESG?

The management of building doesn't seem to be complete. I want to add and/or remove buildings per reporting year, putting in ESG goals, budget per building. Review collected by and hosted on G2.com.

Response from KEY ESG Marketing of KEY ESG

Hi Daphne, thank you for your review of KEY ESG. We will take your feedback on board and look forward to our continued collaboration :)

Verified User in Investment Management
AI
Verified User in Investment Management
Small-Business (50 or fewer emp.)
"Fantastic team with great customer support ready to answer any questions when needed."
5/5
What do you like best about KEY ESG?

Their portal is very user friendly and makes the process for our portfolio companies to enter their data very easy. Their team is very knowledgeable and quick to respond on any questions our team may have. Review collected by and hosted on G2.com.

What do you dislike about KEY ESG?

Nothing to dislike in our experience working with KEY ESG so far Review collected by and hosted on G2.com.

Response from KEY ESG Marketing of KEY ESG

Hello, thank you so much for your feedback on our software! We're delighted to hear you're pleased with the product and service :)

Kevin Q.
KQ
Kevin Q.
Senior Vice President of Supply Chain & Sustainability
Enterprise (> 1000 emp.)
"KEY ESG is driving positive change at True Food Kitchen"
4.5/5
What do you like best about KEY ESG?

The intuitiveness of the platform helps, along with permitting multiple ways to ingest ESG data. The support team is stellar. TFK is increasing its frequency of us by moving from annual updates to quarterly updates in 2024. Review collected by and hosted on G2.com.

What do you dislike about KEY ESG?

TFK is looking for more platform build out around GRI requirements. Review collected by and hosted on G2.com.

Response from KEY ESG Marketing of KEY ESG

Hi Kevin, thank you so much for your feedback. We are happy to see that you're getting good use from the platform, and will certainly include your comment on GRI requirements in our product iterations going forward. Many thanks

Verified User in Consulting
CC
Verified User in Consulting
Mid-Market (51-1000 emp.)
"Intuitive, informative and excellent customer service"
5/5
What do you like best about KEY ESG?

Key ESG is a highly intuitive and easy to use platform. A lot of time and attention has been put into simplifying the complex world of ESG data collection and reporting through the portal. The dashboards, customisation and reports are all excellent.

Customer service is excellent and the FAQ sessions are valuable ways to ensure that several users (often with the same questions) are able to troubleshoot with a member of the team.

The team are constantly inviting user feedback to improve the usability and relevance of the platform. Review collected by and hosted on G2.com.

What do you dislike about KEY ESG?

Not a dislike but understanding the different types of customisation available at an earlier stage would be helpful. Review collected by and hosted on G2.com.

Response from KEY ESG Marketing of KEY ESG

Thank you for reviewing KEY ESG! We're delighted to hear you feel we are helping to simplify the complex world of ESG data collection and reporting :)

Verified User in Venture Capital & Private Equity
UV
Verified User in Venture Capital & Private Equity
Small-Business (50 or fewer emp.)
"KEY ESG user review"
5/5
What do you like best about KEY ESG?

KEY ESG stands out as a very user-friendly platform. They have a great customer support team that helps with questions from the fund manager as well as with inquiries coming from portfolio companies. This support is especially helpful in emerging markets where ESG maturity varies a lot. Review collected by and hosted on G2.com.

What do you dislike about KEY ESG?

Nothing to report. KEY ESG has significantly improved our ESG data collection and reporting process. Review collected by and hosted on G2.com.

Response from KEY ESG Marketing of KEY ESG

Hello, thank you for your kind review! The team at KEY ESG are pleased to hear you're benefiting from our software and customer support.

Verified User in Electrical/Electronic Manufacturing
UE
Verified User in Electrical/Electronic Manufacturing
Mid-Market (51-1000 emp.)
"Key ESG for reporting company sustainability data"
4/5
What do you like best about KEY ESG?

The KEY ESG platform made it easy to understand the reporting requirements of a key investor. I like very much all of the tools to collect our data and perform emissions calculations. The support from the KEY ESG was also incredibly helpful. Review collected by and hosted on G2.com.

What do you dislike about KEY ESG?

Some of the calculations related to our workforce data did not match our internal calculations - it would be nice to know more about how certain calculations are made. Review collected by and hosted on G2.com.

Response from KEY ESG Marketing of KEY ESG

Hello, thank you for your review of our software! We're interested to hear your feedback and are working hard to make our calculation methodologies as clear to our users as possible. This information is available in our platform by clicking into each respective data point to find conversion factors and explanations. Please reach out to our support team for more information.

WC
Warren C.
HR Director
Mid-Market (51-1000 emp.)
"A great platform"
4/5
What do you like best about KEY ESG?

Really easy to upload of key in the data. I like the fact your tasks disappear once complete which does help to keep you on track. Review collected by and hosted on G2.com.

What do you dislike about KEY ESG?

Nothing to really call out that I dont like Review collected by and hosted on G2.com.

Response from KEY ESG Marketing of KEY ESG

Hi Warren, thank you for reviewing KEY ESG! We're delighted to hear that the platform is helping you manage your ESG activities and drive positive change :)

Verified User in Telecommunications
AT
Verified User in Telecommunications
Mid-Market (51-1000 emp.)
"First time using an ESG system"
5/5
What do you like best about KEY ESG?

Intuitive, lots of tips and info stages to help along the way. Review collected by and hosted on G2.com.

What do you dislike about KEY ESG?

The excel format of reports make doing subsequent analysis difficult. Would be good to add an export to CSV option. Review collected by and hosted on G2.com.

Response from KEY ESG Marketing of KEY ESG

Hello! Thank you for your feedback - we're delighted to hear you are finding the platform intuitive and informative. I will pass on your feedback about the Excel exports to the team.
Pricing

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KEY ESG Features
Governance, Risk & Compliance
Finance
Environmental, Quality and Safety Management
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