Keepit Reviews (159)

Reviews

Keepit Reviews (159)

4.7
159 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and reliable backups, highlighting how simple it is to set up and manage without requiring constant oversight. The intuitive interface and quick recovery options enhance user confidence in data protection. However, some users note that the licensing costs can be high, especially for larger teams.

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Verified User in Construction
AC
Verified User in Construction
Mid-Market (51-1000 emp.)
"Ease of use"
4.5/5
What do you like best about Keepit?

You don't need to provide your own storage, it's completely cloud based. It's a setup and forget kind of process, easy to setup and once it's set up, it rarely fails. Customer support is awesome as they also keep on adding new features every few months. Review collected by and hosted on G2.com.

What do you dislike about Keepit?

Restores take more time then if your data was backupped on premise Review collected by and hosted on G2.com.

Response from Susan Goeben of Keepit

We're happy to hear that Keepit has been a time-saving and easy-to-maintain backup solution for your Microsoft 365, Salesforce, and Entra ID data. We're constantly working to improve our service and add new features, so we're glad to hear that you've had a positive experience with our customer support and new updates. Thank you for choosing Keepit!

Best regards,

Susan

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Keepit Review: Reliable Backup for Microsoft 365 and SaaS"
5/5
What do you like best about Keepit?

I like the security that the tool gives me in relation to immutable backups, guaranteeing the integrity of my data. Review collected by and hosted on G2.com.

What do you dislike about Keepit?

I would like Keepit to also serve server backups. Review collected by and hosted on G2.com.

Response from Susan Goeben of Keepit

It's great to hear that Keepit has helped you meet auditing regulations and enhance data security for your company. We are constantly working to improve our services, and we appreciate your feedback about server backups.

Best regards,

Susan

Verified User in Mining & Metals
AM
Verified User in Mining & Metals
Enterprise (> 1000 emp.)
"Great backup solution"
4.5/5
What do you like best about Keepit?

Friendly administration interface

Great features

Ease of implementation Review collected by and hosted on G2.com.

What do you dislike about Keepit?

No brazilian portuguese language;

No datacenters on Brazil Review collected by and hosted on G2.com.

Response from Susan Goeben of Keepit

Thank you for your feedback! We're pleased to hear that Keepit has been easy to implement and has helped you save important data. We appreciate your input on language support and datacenter locations, and we'll take this into consideration for future improvements.

Best regards,

Susan

Verified User in Management Consulting
UM
Verified User in Management Consulting
Small-Business (50 or fewer emp.)
"We did not face any challenges with backup service."
5/5
What do you like best about Keepit?

Cooperative and friendly team, ease of use and customer support. Review collected by and hosted on G2.com.

What do you dislike about Keepit?

Nothing to be mentioned............................... Review collected by and hosted on G2.com.

Response from Susan Goeben of Keepit

We're glad to hear that you found our team cooperative and friendly, and that you appreciate our ease of use and customer support.

Best regards,

Susan

Verified User in Financial Services
AF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Very nice experience"
5/5
What do you like best about Keepit?

Keepit is a reliable cloud backup, easy to use with strong data protection features, known for quick recovery. Review collected by and hosted on G2.com.

What do you dislike about Keepit?

No reason to dislike it until now. The product is good for our requirements. Review collected by and hosted on G2.com.

Response from Susan Goeben of Keepit

We're delighted to hear that Keepit is working well for your business! Thank you for highlighting the reliability, ease of use, and strong data protection features. We're committed to providing the best cloud backup solution and ensuring business continuity, regulatory compliance, and protection against data loss and ransomware. Thank you for choosing Keepit!

Best regards,

Susan

Verified User in Furniture
AF
Verified User in Furniture
Mid-Market (51-1000 emp.)
"Experience with KeepIT"
4.5/5
What do you like best about Keepit?

KeepIT is keeping step with modern technology. Solution is very user friendy and simple to implement it. Configuration is simple and it can be done in minutes. We have all backups accesible 24/7 and if we need some restores, it us about few clicks. You can restore one file, email or entire Sharepoint site. I already saw some other kinds of similar solutions, but working with KeepIT is very pleasant. Support is useful when you need them. We don't use it often, but when we need something from backup we had no problem so far. I can only recommend it. Review collected by and hosted on G2.com.

What do you dislike about Keepit?

I have nothing to dislike about KeepIT. It does what I need and it does it very well. Review collected by and hosted on G2.com.

Response from Susan Goeben of Keepit

We're thrilled to hear that you find Keepit user-friendly and easy to implement. Thank you for taking time to review us.

Best regards,

Susan

MW
Matt W.
Chief Technology Officer
Mid-Market (51-1000 emp.)
"Reliable, dependable, worry-free backup of critical data"
4.5/5
What do you like best about Keepit?

Mostly it's just a case of switching it on and it 'just works': M365, D365, Entra ID etc. It just gets on with its job and rarely asks for any attention: exactly how backups should be! Plus the retention period is excellent, as is customer support. Review collected by and hosted on G2.com.

What do you dislike about Keepit?

The restore interface isn't entirely intuitive. For example, doing a forensic mailbox search would ideally be similar to the Outlook experience, so that non-IT people could use it without training. Review collected by and hosted on G2.com.

Response from Susan Goeben of Keepit

Hi Matt,

We're happy to hear that Keepit is meeting your backup needs and providing excellent customer support. We appreciate your feedback about the restore interface and will take it into consideration for future improvements.

Best regards,

Susan

Verified User in Banking
AB
Verified User in Banking
Small-Business (50 or fewer emp.)
"Amer Hussain Tadhamon Capital"
5/5
What do you like best about Keepit?

Reliability. The backpack are reliable and available for a long period of time Review collected by and hosted on G2.com.

What do you dislike about Keepit?

So many Distribution notices. I believe keepit can enhance its high availability and have less disruptions Review collected by and hosted on G2.com.

Response from Susan Goeben of Keepit

Hi Amer,

We appreciate your positive feedback about Keepit's reliability. We understand your concern about the distribution notices and will pass this on to our development team as we are actively working to improve our services. We value your input and thank you for choosing Keepit!

Best regards,

Susan

Nico P.
NP
Nico P.
Jefe de Datacenter
Mid-Market (51-1000 emp.)
"Complete service of 0365 backup"
4.5/5
What do you like best about Keepit?

How easy is to use, totally effective and simple, I like too how many skills it have. Review collected by and hosted on G2.com.

What do you dislike about Keepit?

Reports is a skill for work, so simple and basic that not work for make analysis Review collected by and hosted on G2.com.

Response from Susan Goeben of Keepit

Hi Nico,

We're glad to hear that you find Keepit easy to use and effective. We appreciate your feedback about reporting and we'll take it into consideration for future improvements.

Best regards,

Susan

Andrej T.
AT
Andrej T.
IT Manager
Mid-Market (51-1000 emp.)
"Double backup of cloud"
4.5/5
What do you like best about Keepit?

Give us second backup possibility but the most important, very simple way to restore deleted files. Review collected by and hosted on G2.com.

What do you dislike about Keepit?

for now I don't have some negative points about Keepit. Expect our expectations. Review collected by and hosted on G2.com.

Response from Katrine Palsby of Keepit

Hi Andrej

Thank you. I'm glad to hear you find it easy to use our restore functionalities - it is really important for us to keep it simple.

Best, Katrine from Keepit