--- title: Jotform Tables Reviews meta\_title: 'Jotform Tables Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 98 reviews by the users' company size, role or industry to find out how Jotform Tables works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 98 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Rapid Application Development (RAD) url: https://www.g2.com/categories/rapid-application-development-rad --- ### Jotform Tables Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **customization options** in Jotform Tables, enhancing flexibility for both simple and complex workflows. [(3 mentions)](https://www.g2.com/products/jotform-jotform-tables/reviews?filters%5Bsentiment_snippet%5D=1947862&qs=pros-and-cons#reviews) Users appreciate the **ease of use and data management** in Jotform Tables, streamlining their customer management processes. [(1 mentions)](https://www.g2.com/products/jotform-jotform-tables/reviews?filters%5Bsentiment_snippet%5D=2239070&qs=pros-and-cons#reviews) Users find Jotform Tables to have **exceptional ease of use** , allowing straightforward editing and data sorting. [(1 mentions)](https://www.g2.com/products/jotform-jotform-tables/reviews?filters%5Bsentiment_snippet%5D=2239112&qs=pros-and-cons#reviews) Users value the **flexibility** of Jotform Tables, allowing easy customization for diverse workflows and data management. [(1 mentions)](https://www.g2.com/products/jotform-jotform-tables/reviews?filters%5Bsentiment_snippet%5D=2159125&qs=pros-and-cons#reviews) Users love the **intuitive interface** of Jotform Tables, which enhances flexibility in managing workflows effortlessly. [(1 mentions)](https://www.g2.com/products/jotform-jotform-tables/reviews?filters%5Bsentiment_snippet%5D=2159141&qs=pros-and-cons#reviews) Users find the **missing features** in Jotform Tables, such as mobile responsiveness and duplicate searching, frustrating. [(2 mentions)](https://www.g2.com/products/jotform-jotform-tables/reviews?filters%5Bsentiment_snippet%5D=1947856&qs=pros-and-cons#reviews) Users note the **missing functionalities** in Jotform Tables, particularly compared to traditional spreadsheet tools like Excel. [(1 mentions)](https://www.g2.com/products/jotform-jotform-tables/reviews?filters%5Bsentiment_snippet%5D=2159071&qs=pros-and-cons#reviews) Users find **poor organization** in Jotform Tables, noting difficulties with filtering and searching for duplicates. [(1 mentions)](https://www.g2.com/products/jotform-jotform-tables/reviews?filters%5Bsentiment_snippet%5D=2239130&qs=pros-and-cons#reviews) Users experience **slow loading** speeds with larger datasets, which affects their overall efficiency and workflow. [(1 mentions)](https://www.g2.com/products/jotform-jotform-tables/reviews?filters%5Bsentiment_snippet%5D=2159107&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Jotform Tables ##### 1. Customization Options Users value the **customization options** in Jotform Tables, enhancing flexibility for both simple and complex workflows. [ See 3 mentions ](https://www.g2.com/products/jotform-jotform-tables/reviews?filters%5Bsentiment_snippet%5D=1947862&qs=pros-and-cons#reviews) See Related User Reviews ![Ramiro B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ramiro B.") RB Ramiro B. Small-Business (50 or fewer emp.) 4.0/5 "Jotform Tables Simplifies Data Collection and Collaboration" What do you like about Jotform Tables? I really appreciate the intuitive interface and how it automatically populates responses into a spreadsheet-like format. The ability to filter, group, DG Dominik G. Small-Business (50 or fewer emp.) 5.0/5 "Responsiv" What do you like about Jotform Tables? Great customisable table. Too bad it's not responsive ##### 2. Customer Management Users appreciate the **ease of use and data management** in Jotform Tables, streamlining their customer management processes. [ See 1 mentions ](https://www.g2.com/products/jotform-jotform-tables/reviews?filters%5Bsentiment_snippet%5D=2239070&qs=pros-and-cons#reviews) See Related User Reviews ![Jim W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jim W.") JW Jim W. Small-Business (50 or fewer emp.) 5.0/5 "Good product at a reasonable price" What do you like about Jotform Tables? The tables are easy to use and edit. There are several sorting options that allow for studying various sets of data. The information from customer for ##### 3. Ease of Use Users find Jotform Tables to have **exceptional ease of use** , allowing straightforward editing and data sorting. [ See 1 mentions ](https://www.g2.com/products/jotform-jotform-tables/reviews?filters%5Bsentiment_snippet%5D=2239112&qs=pros-and-cons#reviews) See Related User Reviews ![Jim W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jim W.") JW Jim W. Small-Business (50 or fewer emp.) 5.0/5 "Good product at a reasonable price" What do you like about Jotform Tables? The tables are easy to use and edit. There are several sorting options that allow for studying various sets of data. The information from customer for ##### 4. Flexibility Users value the **flexibility** of Jotform Tables, allowing easy customization for diverse workflows and data management. [ See 1 mentions ](https://www.g2.com/products/jotform-jotform-tables/reviews?filters%5Bsentiment_snippet%5D=2159125&qs=pros-and-cons#reviews) See Related User Reviews ![Ramiro B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ramiro B.") RB Ramiro B. Small-Business (50 or fewer emp.) 4.0/5 "Jotform Tables Simplifies Data Collection and Collaboration" What do you like about Jotform Tables? I really appreciate the intuitive interface and how it automatically populates responses into a spreadsheet-like format. The ability to filter, group, ##### 5. Intuitive Users love the **intuitive interface** of Jotform Tables, which enhances flexibility in managing workflows effortlessly. [ See 1 mentions ](https://www.g2.com/products/jotform-jotform-tables/reviews?filters%5Bsentiment_snippet%5D=2159141&qs=pros-and-cons#reviews) See Related User Reviews ![Ramiro B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ramiro B.") RB Ramiro B. Small-Business (50 or fewer emp.) 4.0/5 "Jotform Tables Simplifies Data Collection and Collaboration" What do you like about Jotform Tables? I really appreciate the intuitive interface and how it automatically populates responses into a spreadsheet-like format. The ability to filter, group, ### Top Cons or Disadvantages of Jotform Tables ##### 1. Missing Features Users find the **missing features** in Jotform Tables, such as mobile responsiveness and duplicate searching, frustrating. [ See 2 mentions ](https://www.g2.com/products/jotform-jotform-tables/reviews?filters%5Bsentiment_snippet%5D=1947856&qs=pros-and-cons#reviews) See Related User Reviews DG Dominik G. Small-Business (50 or fewer emp.) 5.0/5 "Responsiv" What do you dislike about Jotform Tables? It would be really helpful if the tables on mobile were responsive ![Jim W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jim W.") JW Jim W. Small-Business (50 or fewer emp.) 5.0/5 "Good product at a reasonable price" What do you dislike about Jotform Tables? I haven't found a way to search for duplicates. I have to export to Excel and do it there. The filters are a little clumsy. ##### 2. Missing Functionalities Users note the **missing functionalities** in Jotform Tables, particularly compared to traditional spreadsheet tools like Excel. [ See 1 mentions ](https://www.g2.com/products/jotform-jotform-tables/reviews?filters%5Bsentiment_snippet%5D=2159071&qs=pros-and-cons#reviews) See Related User Reviews ![Ramiro B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ramiro B.") RB Ramiro B. Small-Business (50 or fewer emp.) 4.0/5 "Jotform Tables Simplifies Data Collection and Collaboration" What do you dislike about Jotform Tables? At times, the loading speed can be slow with larger datasets, and it lacks some of the advanced functions found in traditional spreadsheet tools like ##### 3. Poor Organization Users find **poor organization** in Jotform Tables, noting difficulties with filtering and searching for duplicates. [ See 1 mentions ](https://www.g2.com/products/jotform-jotform-tables/reviews?filters%5Bsentiment_snippet%5D=2239130&qs=pros-and-cons#reviews) See Related User Reviews ![Jim W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jim W.") JW Jim W. Small-Business (50 or fewer emp.) 5.0/5 "Good product at a reasonable price" What do you dislike about Jotform Tables? I haven't found a way to search for duplicates. I have to export to Excel and do it there. The filters are a little clumsy. ##### 4. Slow Loading Users experience **slow loading** speeds with larger datasets, which affects their overall efficiency and workflow. [ See 1 mentions ](https://www.g2.com/products/jotform-jotform-tables/reviews?filters%5Bsentiment_snippet%5D=2159107&qs=pros-and-cons#reviews) See Related User Reviews ![Ramiro B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ramiro B.") RB Ramiro B. Small-Business (50 or fewer emp.) 4.0/5 "Jotform Tables Simplifies Data Collection and Collaboration" What do you dislike about Jotform Tables? At times, the loading speed can be slow with larger datasets, and it lacks some of the advanced functions found in traditional spreadsheet tools like ## Top-Rated Alternatives [ ![Airtable](https://images.g2crowd.com/uploads/product/hd_favicon/1523480634/airtable.svg "Airtable") Airtable 4.6/5(3,287) ](https://www.g2.com/products/airtable/reviews) [ ![AppSheet](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f972a2c87e06845d7e603ede176c7bc7/appsheet.png "AppSheet") AppSheet 4.8/5(405) ](https://www.g2.com/products/appsheet/reviews) [ ![Appy Pie](https://images.g2crowd.com/uploads/product/hd_favicon/25fd5783bcadad8da545b0a63d91a2c8/appy-pie.svg "Appy Pie") Appy Pie 4.7/5(1,391) ](https://www.g2.com/products/appy-pie/reviews) [ View All Alternatives ](https://www.g2.com/products/jotform-jotform-tables/competitors/alternatives) ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") AR Verified User in Real Estate Small-Business (50 or fewer emp.) 4/28/2026 "Instantly Turns Form Submissions into Clean, Organized Tables" 5/5 What do you like best about Jotform Tables? What I like best about Jotform Tables is how it instantly turns form submissions into a clean, organized table you can work from right away. It makes managing and tracking data simple without needing to export anything. Review collected by and hosted on G2.com. What do you dislike about Jotform Tables? What I dislike about Jotform Tables is that some advanced features feel limited, especially when trying to set detailed rules or quotas. It can take workarounds to achieve more complex workflows. Review collected by and hosted on G2.com. What problems is Jotform Tables solving and how is that benefiting you? Jotform Tables solves the problem of organizing and tracking incoming requests in one place. It saves me time by keeping everything structured and easy to manage without extra tools or manual sorting. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Ramiro B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ramiro B.") RB Ramiro B. Responsable Observatorio de Comercio Exterior Small-Business (50 or fewer emp.) 6/18/2025 "Jotform Tables Simplifies Data Collection and Collaboration" 4/5 What do you like best about Jotform Tables? I really appreciate the intuitive interface and how it automatically populates responses into a spreadsheet-like format. The ability to filter, group, and customize views makes it incredibly flexible for both simple and complex workflows. Review collected by and hosted on G2.com. What do you dislike about Jotform Tables? At times, the loading speed can be slow with larger datasets, and it lacks some of the advanced functions found in traditional spreadsheet tools like Excel or Google Sheets. Review collected by and hosted on G2.com. What problems is Jotform Tables solving and how is that benefiting you? Jotform Tables solves the challenge of collecting, organizing, and sharing form data in one unified platform. Instead of manually exporting and managing responses, everything is automatically updated in real time. This saves me time, reduces errors, and improves collaboration with team members, especially when tracking submissions, managing workflows, or generating reports. It essentially replaces the need for multiple tools by combining form data management and spreadsheet functionality in one place. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from User Profile DG Dominik G. Administrator Small-Business (50 or fewer emp.) 11/26/2024 "Responsiv" 5/5 What do you like best about Jotform Tables? Great customisable table. Too bad it's not responsive Review collected by and hosted on G2.com. What do you dislike about Jotform Tables? It would be really helpful if the tables on mobile were responsive Review collected by and hosted on G2.com. What problems is Jotform Tables solving and how is that benefiting you? Collect and process claims centrally Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Primary/Secondary Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Primary/Secondary Education") UP Verified User in Primary/Secondary Education Small-Business (50 or fewer emp.) 6/28/2022 "Jotforms helped make enrollment much easier!" 4.5/5 What do you like best about Jotform Tables? The most helpful about Jotforms is how easy it is to set up. I'm not a wiz with any kind of word processing software and was nervous about setting up Jotforms for our online registration. We needed something that parents could use to sign our enrollment documents electronically and I never thought that it could be this easy. Jotforms makes creating the forms super easy and going back to edit them takes no time at all. Review collected by and hosted on G2.com. What do you dislike about Jotform Tables? The only complaint that I have is that Jotforms only allows one person to have an account. I would like to have a second user with access to the forms, but I am the only one allowed to login with our account. I have tried to get help from Jotforms with this, but nothing they have sent to me has been helpful. Review collected by and hosted on G2.com. Recommendations to others considering Jotform Tables: If you need a quick, easy and user-friendly application to electronically sign and access documents, Jotforms is a great option. I looked at how other schools download signed documents and none of them met our unique needs. We needed something that could be accessed by parents on their phones as well as computers and Jotforms offered that. I also needed something easy for me to check who had accessed and filled out forms. The Jotforms platform is easy to use and not confusing to look at. You do need to know some basic editing or word processing, but nothing that can't be learned while using Jotforms. Review collected by and hosted on G2.com. What problems is Jotform Tables solving and how is that benefiting you? Jotforms is helping with the equity of school enrollment. Many parents do not have transportation to our school to sign enrollment forms. Jotforms can be accessed from their phone, a public computer, or from home. I can then print out the signed forms and add them to the student file. Review collected by and hosted on G2.com. Show More Response from Jim of Jotform Tables [Editedit](https://www.g2.com/survey_responses/jotform-tables-review-4899728/official_response/edit) Hello User, Thank you so much for leaving Jotform an awesome review. We are beyond grateful for that. With regards to your concern about adding multiple users, our standard plans (Free, Bronze, Silver, and Gold) are individual, single-user plans. If you need an account that allows multiple users, we encourage you to look into upgrading to Jotform Enterprise: https://www.jotform.com/enterprise/. Enterprise accounts can accommodate everyone on your team, while giving you full control and visibility into each action taken by members of your team, for IT audit purposes. You can reach us to us via our support contact form here https://www.jotform.com/contact/. Current UserValidated ReviewerIncentivizedSource: G2 invite ![Kylee C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kylee C.") KC Kylee C. Freelance Graphic Designer Small-Business (50 or fewer emp.) 10/27/2021 "Easy product... but not without kinks." 3/5 What do you like best about Jotform Tables? Jotform Tables is a great way of collecting and sharing data with team members for events and everyday office functions. I love how easy it is to set up a table, create integrations, and share information with other teams members. Review collected by and hosted on G2.com. What do you dislike about Jotform Tables? The customer service is not efficient. Many answers and assistance have to come from forums, and if you do get a response from a JF team member, it is often not helpful. Also, I wouldn't say I like that the export process does not break down properly in some fields. For example, if you have multiple products, it will download in the same column, which does not help finalize data. Review collected by and hosted on G2.com. What problems is Jotform Tables solving and how is that benefiting you? I am collecting data from members of our organization and storing information, such as surveys, registrations, and databases. The most significant benefit is that it is easy for someone to learn how to use it. I have never had an issue sharing with a team member how to use the system. Review collected by and hosted on G2.com. Show More Response from Jim of Jotform Tables [Editedit](https://www.g2.com/survey_responses/jotform-tables-review-5082702/official_response/edit) Thank you for sharing your honest feedback. I understand that our Support Team has failed to address your issue and we apologize for that. If your issue is still unresolved, please feel free to reply to your tickets so we can continue to assist you until we get it right and resolve the issue for you. If you can also provide a screenshot of your issue, that would help us understand the issue better. Regarding the export format, unfortunately, that's currently how payment data are exported to excel. Any grouped fields like Name, Address, Payment fields are placed in a single column/cell when exported to excel. However, there's a workaround to separate each payment detail into individual columns using Microsoft Excel. Check this video tutorial https://link.jotform.com/igMES68z0q. We can also open a feature request for you about this so once this feature is improved, you will be informed in your ticket. Please contact us in our Support System through our contact form here https://www.jotform.com/contact/ so we can escalate a feature request for you. We'll look forward to your message. Regards! Current UserValidated ReviewerIncentivizedSource: Seller invite ![Erin M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Erin M.") EM Erin M. Social Media Manager Small-Business (50 or fewer emp.) 9/30/2021 "I Use Jotform For Everything!" 4/5 What do you like best about Jotform Tables? The ability to collaborate with everyone in the office on one sheet, the ability to export RSVP lists/registrations, and the color coding and sorting options available. Review collected by and hosted on G2.com. What do you dislike about Jotform Tables? We seem to get a lot of duplicate entries on RSVP forms so we have to go in and delete a lot. Other than that it's great. Review collected by and hosted on G2.com. Recommendations to others considering Jotform Tables: Consider lots of different uses for JotForm. Ever since we started using it we've continued to brainstorm new ways to use forms and tables. We started off just thinking we would use it for event registration but we've eventually used it for surveys, interviews, information collection and invitations to cover events. Review collected by and hosted on G2.com. What problems is Jotform Tables solving and how is that benefiting you? A quick and easy way to create registration forms for events or to conduct student surveys. We have been able to collect a lot more data like email addresses and phone numbers which is a huge benefit to us. Review collected by and hosted on G2.com. Show More Response from Jim of Jotform Tables [Editedit](https://www.g2.com/survey_responses/jotform-tables-review-5032991/official_response/edit) Hi Erin, Thank you for your nice review. We are sorry though that you run into an issue. If you are still getting duplicate submissions, you may try the following as it may help prevent duplicates. 1. Add captcha into your form. Guide: https://www.jotform.com/help/205-How-to-Add-a-Captcha-Field. So whenever your customer inadvertently reloads the thank you page, it won't post the same submissions. 2. If you don't want a captcha in your form, you may consider using a custom thank you page. Guide: http://www.jotform.com/help/38-How-to-Redirect-to-a-Page-After-Form-Submission. So when their browser remembers the last page and loads it, it would be your custom thank you page. Feel free to contact us via our support contact form here https://www.jotform.com/contact/ if you need further assistance. Best Regards! Current UserValidated ReviewerIncentivizedSource: Seller invite ![Robert (Bob) A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Robert (Bob) A.") RA Robert (Bob) A. President / Owner Small-Business (50 or fewer emp.) 1/9/2021 "Awesome data capturing tool" 5/5 What do you like best about Jotform Tables? Ability to customize your forms for data you want for specific business options Review collected by and hosted on G2.com. What do you dislike about Jotform Tables? Website navigation. After creating a form and returning to grab my link, it's near impossible to find out where it is. Review collected by and hosted on G2.com. What problems is Jotform Tables solving and how is that benefiting you? The lack of information is gone. The option of demanding that all fields are filled before they can submit it helps me to give all of my customers an accurate and complete quote for them to make a decision whether they want to hire me or not. Review collected by and hosted on G2.com. Show More Response from Jim of Jotform Tables [Editedit](https://www.g2.com/survey_responses/jotform-tables-review-4547600/official_response/edit) Thanks for your awesome feedback. We really appreciate it. Regarding your issue with website navigation, I assume you're all good after you figured out now how to easily grab your form URL? Anyway, if you are on the form builder and the moment you click the Publish tab, the form URL is right there 🙂. Guide: https://www.jotform.com/help/401-Where-to-Find-My-Form-URL 1/10/2022 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Zach R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zach R.") ZR Zach R. Sales And Marketing Representative Small-Business (50 or fewer emp.) 7/20/2021 "Using JotForms has been a great experience. The tool has generated a great sales for our business." 5/5 What do you like best about Jotform Tables? The customizability of JotForms is fantastic - it is the only website we know of where we can create a customizable web form for a niche process in our company. Using the form builder, we can customize the details in questions, as well as the appearance of our form to appeal to potential customers. We can choose the exact format of inputted responses as buttons, text fields, email addresses, phone numbers and more. We have created if and then statements that determine what questions appear based on the customer's answers throughout the form. We have also set up email automation to let the customer know that their submission has been received. Using the PDF editor, we created a PDF document that we can download with inputs from each response to view for customer inquiries. After viewing the PDF and arriving at product or servicing recommendations, we then edit the form on our back end, choosing certain responses that relate exactly to the customer's circumstances. We created another PDF document that incorporates only the recommendations we provide once we edit the submission. Once edited and submitted on our end, this information is then translated to the PDF which is sent to the customer's email address through another email automation. Being able to create a form for our business has allowed us to reach a wider market, and generate many conversations that lead to sales for us daily. JotForms has quickly become one of our best sales tools. Review collected by and hosted on G2.com. What do you dislike about Jotform Tables? Internal website changes have an impact on the operation of our form. This has happened very rarely. Such instances relate to submitted responses appearing on the PDFs and email automation processes. Whenever we arrive at an issue, the support team is always very quick to respond and assist! Review collected by and hosted on G2.com. Recommendations to others considering Jotform Tables: I highly recommend the use of JotForm. It is very easy to understand, and customizable to whatever purpose you may need it for. The feedback from our customers has been great, and I enjoy using the program every day. Using JotForms has created many new opportunities, lasting customers, and sales in our organization, and I highly recommend integrating it into your companies operations where possible! Review collected by and hosted on G2.com. What problems is Jotform Tables solving and how is that benefiting you? We are able to attract and reach new markets and customers through using Jotforms. This has led to building new relationships with customers Review collected by and hosted on G2.com. Show More Response from Jim of Jotform Tables [Editedit](https://www.g2.com/survey_responses/jotform-tables-review-4879621/official_response/edit) Thank you so much for your awesome feedback, Zach. We greatly appreciate that. It is really our great pleasure to know some of the details of how JotForm helped you with your company. We are happy to know that JotForm's customizability meets your needs. We'll see you around. :) Best Regards! Current UserValidated ReviewerIncentivizedSource: Seller invite ![Alex S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alex S.") AS Alex S. Business Intelligence Manager Small-Business (50 or fewer emp.) 7/7/2021 "Poor Internal Operations Gets in the way of a Good Product" 0/5 What do you like best about Jotform Tables? Database functionality has been missing from form builders for a long time. For the last 10 years, organizations have been using a combo of forms & google sheets to implement essential business processes. Good: - Relational Data Guided by Forms - Adds much needed extensibility to a clean form builder to allow for better prototyping and scalability Review collected by and hosted on G2.com. What do you dislike about Jotform Tables? For context on the below: our Jotform account was automatically deactivated multiple times because we were attempting to prototype a Customer Support form that would help triage customer orders when submitting for support. In the form, we were collecting "Last 4 of Credit Card," which Jotform incorrectly told us is not PCI compliant\*\*. 1. Jotform uses a number of automations to audit and turn off their users without warning. I had to check the network responses from the website to finally figure out why my account had been suspended without warning. 2. Jotform customer support is relatively inaccessible. Their primary support is a public support forum\*\*. It is not apparent to me looking at their support form that the posts are made public, and I was asking account-specific questions. 3. When talking with someone from Enterprise Sales: - All of my questions & concerns about the product were largely ignored - I was continually offered a contract to sign before any of my questions were resolved - This quote from their sales rep when I asked how I could avoid their automations after being turned off a second time: "We have over 10 million users on the standard plans, and the law of large numbers tells us we will also get some bad actors in there, so don't take it personally." 4. When I couldn't figure out why my account wasn't working, I logged in with an alternate email resulting in Jotform IP banning me. Since the IP they banned was my office, this meant I had to go over to a coffee shop to manage my paid ($90/month) subscription. We eventually did not sign an enterprise contract with Jotform when they refused our stipulation that they would need to give us notice before turning off our account again. They eventually told us "It looks like we are too far apart on multiple fronts to reach a signed agreement." It is not acceptable to our SLAs to have any of our tools, especially Customer Support, suddenly stop working with no recourse. \*\* https://www.pcisecuritystandards.org/pdfs/pci\_fs\_data\_storage.pdf \*\* https://www.jotform.com/contact/ Review collected by and hosted on G2.com. Recommendations to others considering Jotform Tables: N/A Review collected by and hosted on G2.com. What problems is Jotform Tables solving and how is that benefiting you? We were trying to use Jotform and It's product line for Customer Support as well as lead qualification for Sales. We now use a mix of cognito forms and notion Review collected by and hosted on G2.com. Show More Response from Jim of Jotform Tables [Editedit](https://www.g2.com/survey_responses/jotform-tables-review-4848704/official_response/edit) Thanks for your honest feedback and we apologize to hear about your unpleasant experience. Just to clarify, we allow collecting the last 4 digits of the CC number only. The rest of the CC information is still a violation of our terms. 1. There have been hundreds of thousands of forms created by users daily so it is incredibly time-consuming to review forms manually. So, we came up with a tool called Bayesian phishing filter. This tool automatically detects and suspends obvious phishing forms and it has been pretty successful doing so. If your account is suspended, contact us immediately for a review. If we don't see any violation, we will lift the suspension immediately. 2. Just FYI, tickets you create can be made private or you can request to make it private. You are right that our primary support is via our support system. We believe we provide better support through our support system because we’re able to take time to diagnose the problem and check in with our dev team without putting you on hold. We also provide support via email at support[at]jotform[dot]com. We are also gradually releasing our live chat support to all our users. 3. For Enterprise concerns, we can only suggest sending a follow to our Enterprise support at enterprise-support[at]jotform[dot]com so they can answer your questions. 4. IP bans may happen when your account has been suspended manually. If you are still unable to access your account, please contact us at https://www.jotform.com/contact/ so we can help you. Regards Current UserValidated ReviewerIncentivizedSource: Seller invite ![Nicol C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicol C.") NC Nicol C. Contract Administrator Small-Business (50 or fewer emp.) 6/29/2021 "Love It and I've Only Just Scratched The Surface" 4.5/5 What do you like best about Jotform Tables? JotForm Tables is a clean way to collect and organize form responses, but what's more valuable to me is that the tables are linked directly to the form itself! I love that I can make adjustments in JotForm Tables that will carry over to the table. We use the "Inventory Widget" on almost every form we create; having the inventories update in real-time when we are making adjustments to previous responses is a game-changer for us! Review collected by and hosted on G2.com. What do you dislike about Jotform Tables? For me, at this point, using JotForm Tables beyond just collecting the data doesn't seem intuitive. I KNOW that there's TONS of potential and functionality, but I have struggled to harness it so far. Honestly, I think there are a few factors: (1) There are so many possibilites that I don't know where to start, (2) I've over thought it and thus it's not as intuitive as I want, and (3) I just haven't spent enough time exploring it. Review collected by and hosted on G2.com. What problems is Jotform Tables solving and how is that benefiting you? When a respondent submits their form and later decided they would like to increase (or decrease) the quantity of the item(s) they purchased, we are able to go into the JotForm Tables and make the adjustment in their record while simultaneously updating the inventory that is appearing on the form for anyone who is currently making their purchase. Review collected by and hosted on G2.com. Show More Response from Jim of Jotform Tables [Editedit](https://www.g2.com/survey_responses/jotform-tables-review-4833486/official_response/edit) Thank you for taking the time to leave your honest feedback. We really appreciate that. With the Tables intuitive UI, we believe you will be able to learn and harness the Tables easily in no time. If there's any specific part that you find not intuitive, please contact us at https://www.jotform.com/contact/ with more details so we can further help you. Regards! 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