Jibunu Reviews & Product Details

Jibunu Overview

What is Jibunu?

Jibunu provides custom online survey programming and related services to the market research industry. We were among the first to offer such things as conjoint survey design in multiple languages and custom exercises utilizing drag and drop, image manipulation, response dependent functionality and virtual environments. We continuously add to our capabilities and have maintained our status as a leader in the industry. We work with companies that do not have internal survey resources as their sole survey provider. For companies that already have a solution we can assist with their overflow in either volume or technology. Our work is distinguished by extraordinary, over-the-top service to our clients. Surveys are programmed by software engineers, using our own proprietary tools. When you call, you’ll speak with someone who understands your project. We respond quickly and have unmatched flexibly to meet our clients’ needs. We are not afraid of any level of complexity, rush jobs, last-minute changes, and data needed yesterday.

Jibunu Details
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Product Description

Jibunu provides custom online survey programming and related services to the market research industry.


Seller Details
Seller
Jibunu
Company Website
Year Founded
2003
HQ Location
Fitchburg, MA
Twitter
@jibunu
226 Twitter followers
LinkedIn® Page
www.linkedin.com
15 employees on LinkedIn®

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Jibunu Reviews

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GM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
Describe the project or task the provider helped with:

Jibunu was hired by my company to create and host advanced research surveys. Review collected by and hosted on G2.com.

What do you like best?

Jibunu is able to understand and create very advanced survey that implement complicated logic. They provide valuable insight on how to improve things to help the customer experience. Review collected by and hosted on G2.com.

What do you dislike?

Jibunu initially delivers really high quality and timely results. However, once you develop a partnership it is quite unfortunate that things seem to go downhill. Timing and quality both suffer. Their QC team does not thoroughly check the links and many things break and take a long time to fix. They have very intelligent people on their team, but I have noticed that they have begun to slack and try to take the easy way out instead of properly implementing things. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

As I said, Jibunu has helped us create very advanced surveys that would not be possible with many other less advanced companies. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
Describe the project or task the provider helped with:

Jibunu has programmed many surveys for me over the years, always with flawless execution. The team is very responsive, and their platform does a great job with multimode data collection -- clean, intuitive UIs across all screens. They do a great job with complex, out-of-the-box surveys, as the software is robust and the team very experienced in the business. They've seen it all. It's a pleasure to work with them, and I'm happy to recommend them. Review collected by and hosted on G2.com.

What do you like best?

Team interactions, and the software itself Review collected by and hosted on G2.com.

What do you dislike?

Have never had any issues, so no dislikes. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

Solid and engaging team for handling any type of survey, easy to complex. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

Quality survey programming and hosting. Ability to handle complex requests. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
Describe the project or task the provider helped with:

Jibunu acts as an extension of our own, internal programming resources and is a true partner. They help us when we don't have the capacity, but more importantly when we need specialized, custom work that only Jibunu can achieve. We are better able to meet our clients' goals because of Jibunu. Review collected by and hosted on G2.com.

What do you like best?

They have a similar personality to our firm. They feel like a true extension of our team vs. 'just a supplier'. Review collected by and hosted on G2.com.

What do you dislike?

We don't have enough opportunities to partner. Thus, when opportunities do arise, it's a bit like starting all over and getting to know each other again. This isn't Jubunu's fault, but rather our ability to do most of our jobs inhouse. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

Capacity issues. With Jibunu on our side, we never have to turn down work from our clients. Review collected by and hosted on G2.com.

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Senior Project Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
Describe the project or task the provider helped with:

Survey for market research in the medical field Review collected by and hosted on G2.com.

What do you like best?

The reportal to analyze and give a quick check to the information. Review collected by and hosted on G2.com.

What do you dislike?

Sometimes the reportal has extra options not required or not needed Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

Improvement on response rate and easier to check the data when needed Review collected by and hosted on G2.com.

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PP
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
Describe the project or task the provider helped with:

Programmed/executed an online survey with logic. Plus, an online demo video upload component. Review collected by and hosted on G2.com.

What do you like best?

Responsiveness, quality. They take the time to get things right the first time. Review collected by and hosted on G2.com.

What do you dislike?

Not really a dislike but perhaps more creative consulting/ideas on ways to execute; for example, "let's show the question this way vs. that way" Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

Top tier MR support firm. They have the tools and experience. Would use again Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

Peace of mind to execute a project on time and on budget. Review collected by and hosted on G2.com.

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GM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
Describe the project or task the provider helped with:

Programming of all our online surveys Review collected by and hosted on G2.com.

What do you like best?

Expert programmers, ability to meet custom requirements, knowledgeable project managers, high quality work Review collected by and hosted on G2.com.

What do you dislike?

Costs seem to be increasing and are now often more than most other programmers Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

Less time spent on our end with things like data collection and survey testing thanks to Jibunu finding ways to make work easier for us Review collected by and hosted on G2.com.

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GM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
Describe the project or task the provider helped with:

Complex quant surveys Review collected by and hosted on G2.com.

What do you like best?

The teams are friendly and professional. Review collected by and hosted on G2.com.

What do you dislike?

Project timelines are not always accurate. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

Don't have an in-house programmer. Work with Jibunu for programming quant surveys Review collected by and hosted on G2.com.

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PM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
Describe the project or task the provider helped with:

Programming and hosting surveys Review collected by and hosted on G2.com.

What do you like best?

Quick and capable responses, thorough work Review collected by and hosted on G2.com.

What do you dislike?

They can sometimes be more expensive than other programming vendors Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

Their programming team does good work, understands the needs and takes care of it quickly. They are able to program more complex surveys with fewer mistakes than other vendors Review collected by and hosted on G2.com.

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Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

They were the fastest and most reliable programmers Review collected by and hosted on G2.com.

What do you dislike?

They started to charge for more changes and were slippin gon quality Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

To program market research surveys and they were good at making the surveys look clean and easy to use Review collected by and hosted on G2.com.

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AM
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Responsiveness and quality of work are impeccable Review collected by and hosted on G2.com.

What do you dislike?

nothing. The service is wonderful - would not change a thing Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

online survey is complex but executed with a high degree of skill and accurate collection Review collected by and hosted on G2.com.

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