--- title: Jetpack Workflow Reviews meta_title: 'Jetpack Workflow Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 16 reviews by the users' company size, role or industry to find out how Jetpack Workflow works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 16 scale: '5' date_modified: '2026-10-21' parent_category: name: Accounting & Finance url: https://www.g2.com/categories/accounting-finance ---

Jetpack Workflow Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Jetpack Workflow, enabling quick onboarding and simplicity in setup. (1 mentions)
Users appreciate the easy setup of Jetpack Workflow, allowing them to start using it immediately without hassle. (1 mentions)
Users appreciate the clean and straightforward UI of Jetpack Workflow, enhancing their experience in accounting practices. (1 mentions)
Users appreciate the workflow customization of Jetpack Workflow, finding it tailored for accounting practices with a user-friendly interface. (1 mentions)
Users note the lack of email integration as a significant limitation, affecting workflow and connectivity options. (1 mentions)

Top Pros or Advantages of Jetpack Workflow

Top Cons or Disadvantages of Jetpack Workflow

Jetpack Workflow Reviews (16)

Reviews

Jetpack Workflow Reviews (16)

4.4
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SW
Scott W.
Senior Manager
Mid-Market (51-1000 emp.)
"Jetpack 2.0 Boosted Our Workflow Efficiency with Powerful New Features"
5/5
What do you like best about Jetpack Workflow?

We moved from Jetpack 1.0 to 2.0 and were able to keep everything we already loved, while also gaining access to a lot of new features that have made our workflow management more effective. I especially like the new Project Management tab because it lets me customize the view to match how I work. The unlimited scroll is also a big plus, since I can see everything in one place without having to jump between pages. Overall, it has noticeably improved my efficiency when it comes to managing workflows. Review collected by and hosted on G2.com.

What do you dislike about Jetpack Workflow?

After using Jetpack 1.0 for a number of years and Jetpack 2.0 for a few months. The things I disliked have been eliminated or improved upon. At this time, I'm not aware of anything I dislike about Jetpack Workflow. Review collected by and hosted on G2.com.

Response from David Cristello of Jetpack Workflow

Thanks for being with us through both Jetpack Workflow 1.0 and 2.0! We’re thrilled that the new features are helping you oversee recurring work across your firm and keep client deadlines on track. Your feedback means a lot to our team. Thanks again!

Tess C.
TC
Tess C.
CAS Operations Supervisor
Small-Business (50 or fewer emp.)
"Flexible Customization and Reporting That Keeps Our Team Productive"
5/5
What do you like best about Jetpack Workflow?

I really like the flexibility Jetpack Workflow offers through its customization and reporting capabilities. Being able to quickly access the information and reports we need makes managing our workflows much easier. One of my favorite features is that each user can create and save their own views. Since everyone works a little differently, having personalized lists helps each team member stay organized, focused, and productive. Review collected by and hosted on G2.com.

What do you dislike about Jetpack Workflow?

There aren't many drawbacks from my perspective. If I could suggest one enhancement, it would be more robust and granular user permissions. Having additional options for managing access by role would provide even greater flexibility for larger teams and more complex organizational structures. Review collected by and hosted on G2.com.

Response from David Cristello of Jetpack Workflow

Tess! Thank you for being a great advocate for Jetpack Workflow and your support through the migration. Of course, appreciate the kind words and feedback

JT
Jordan T.
Controller
Accounting
Small-Business (50 or fewer emp.)
"Effortless Task Management with Jetpack Workflow"
5/5
What do you like best about Jetpack Workflow?

I really appreciate the ease of use and friendly UI that Jetpack Workflow offers. It keeps everything organized in a centralized location, which helps me and my team stay on track with all of our different jobs as a single family office. I found the initial setup to be very easy, thanks to my experience as a power user in a previous public accounting firm. Review collected by and hosted on G2.com.

What do you dislike about Jetpack Workflow?

I think Jetpack Workflow could be improved with email integration, something similar to what's offered by Karbon. This would make it even more useful for our work. Review collected by and hosted on G2.com.

Response from David Cristello of Jetpack Workflow

Hey Jordan! Thank you for the kind words. Stay tuned for Q4 of 2026, email is coming your way :)

Daniel L.
DL
Daniel L.
Business Owner
"Effortless Organization with Jetpack Workflow"
5/5
What do you like best about Jetpack Workflow?

I like that Jetpack Workflow is simple, and you can just jump right into it. The setup was very easy for me. Review collected by and hosted on G2.com.

What do you dislike about Jetpack Workflow?

I'd like to be able to input my client arrangement sheet and some of those details, so maybe just a better experience with that would be good. Review collected by and hosted on G2.com.

Response from David Cristello of Jetpack Workflow

Hi Daniel! Thanks for the kind words. With our recent updates to custom fields, have you been able to either upload that sheet or recreate it inside a client profile??

James H.
JH
James H.
Principal
Accounting
Small-Business (50 or fewer emp.)
"Wonderful workflow solution for Accounting Practices"
5/5
What do you like best about Jetpack Workflow?

Jetpack is a clean and straightforward workflow solution that is designed specifically for accounting practices. The designers are familiar with the accounting business and have made the functionality match, I especially enjoy the new UI in V2. Review collected by and hosted on G2.com.

What do you dislike about Jetpack Workflow?

The lack of api/zapier connectivity is the only thing that I feel is a disadvantage. Document storage within the program would also be a significant improvement. Review collected by and hosted on G2.com.

Response from David Cristello of Jetpack Workflow

Hey James! Thanks for the kind words. Document storage has been added :) Stay tuned for more integrations :)

Megan S.
MS
Megan S.
Operations Manager
Small-Business (50 or fewer emp.)
"Does a great job, but has limited features."
4.5/5
What do you like best about Jetpack Workflow?

Jetpack Workflow does what it says it will very well: which is internal workflow management and data housing. The product is dependable and consistent. I found the support staff easy to work with. Review collected by and hosted on G2.com.

What do you dislike about Jetpack Workflow?

This product is limited to a specific wheelhouse. We quickly outgrew the product and needed more features. We sought more of a CRM that could help us manage emails as a team, and we needed a mobile app to work on the go. Review collected by and hosted on G2.com.

MM
Miyuki M.
Senior
Mid-Market (51-1000 emp.)
"jetpack review"
5/5
What do you like best about Jetpack Workflow?

it is very easy and user-friendly. keeps tasks organized and accountable within teams. the tagging feature is very useful. very easy for new team members onboarding to see what the work entails as well as managers and partners. its essentially a virtual notepad that can be shared amongst team members. Review collected by and hosted on G2.com.

What do you dislike about Jetpack Workflow?

nothing in particular that i dislike. system has been great, no issues thus far. never had an issue of the system failing either which is always helpful. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Helps us keep our heads on straight!"
4.5/5
What do you like best about Jetpack Workflow?

Using JetPack helps us keep track of all the big and small things so nothing falls through the cracks. The dashboard view showing overdue tasks, due today, this week and next week is very helpful. It's been especially helpful as we have added our first employee (aside from my husband and myself) in her keeping track of what needs to be done - we flipped jobs over to her and she knew what was needed. The ability to have templates and duplicate jobs from one client to another is also very helpful as many of our processes are the same, no matter who we are dealing with. Review collected by and hosted on G2.com.

What do you dislike about Jetpack Workflow?

Unable to batch change due dates or persons assigned to jobs/tasks when making changes for a recurring job. Unable to reorder tasks if a dependency is set up - this is frustrating when you need to add a task to a large job that should be somewhere other than the bottom for the task order. You have to remove all the dependencies, reorder the tasks, then re-set all the dependencies. Unable to have more than one contact per company - multiple contacts are needed as we deal with multiple people for some of our clients but have no way to record other contacts and what their roles/functions are. Everything must then be told verbally/emailed to those that need to know. I also find the screen for adding or modifying a job to be clunky. If the field is left empty, it "disappears" meaning you have to hover your mouse over white space to find it back again. The flow of the fields is not very intuitive. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
CH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Excellent for Tracking and Management"
5/5
What do you like best about Jetpack Workflow?

Jetpack Workflow gives you a place to put all tasks that we have due monthly, quarterly, bi-annually, and annually, prioritize those tasks, assign them, and show the workflow of who, how, and when items need to be finished and reviewed. Sharepoint workflow has a similar functionality, but Jetpack takes it a few steps beyond which has made hiring new employees and getting them into the flow much easier. Review collected by and hosted on G2.com.

What do you dislike about Jetpack Workflow?

It is a common complaint when you talk with other Jetpack users, but once you set a task in motion and allocate portions of it based on when those are due, you can not change it without undoing the whole process and re-ordering the complete task. While not a deal-breaker for most, it aggravates not being able to shuffle things around or add new functions that might or might not take precedent over another. Review collected by and hosted on G2.com.

DL
David L.
Director
Mid-Market (51-1000 emp.)
"Suitable and Advanced Software for Successful and Reliable Accounting Processes"
5/5
What do you like best about Jetpack Workflow?

Jetpack Workflow records the daily operations or transactions in a cash book or the general ledger, ensuring that only the transparent deals are conducted. More so, Jetpack Workflow helps in cost analysis and budgeting, suitable for efficient planning and business operations. Review collected by and hosted on G2.com.

What do you dislike about Jetpack Workflow?

Jetpack Workflow has proper accounting methods and mechanisms, making it preferred and appropriate to install. Review collected by and hosted on G2.com.