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Jenzabar SONIS Reviews (36)

Reviews

Jenzabar SONIS Reviews (36)

3.7
36 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the software for its ease of use and versatility, noting that it simplifies various administrative tasks and integrates multiple functions into one platform. Many appreciate how quickly new users can learn the system, making it accessible for both students and staff. However, some users mention that the interface could be more visually appealing, which may affect user engagement.
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Verified User in Education Management
UE
Mid-Market (51-1000 emp.)
"Sonis is a Cost-Effective Student Information System"
What do you like best about Jenzabar SONIS?

One of the best things about Jenzabar SONIS is how easy it is to use. It doesn’t take long to learn, and it’s straightforward to train others on it as well. Another major plus is the value you get for the money. For what we pay, it delivers a lot, and that’s been genuinely impressive. Review collected by and hosted on G2.com.

What do you dislike about Jenzabar SONIS?

I haven't discovered anything to dislike. I like Jenzabar SONIS. Review collected by and hosted on G2.com.

CE
Vice President Academic
Small-Business (50 or fewer emp.)
"We've used Jenzabar SONIS for about 7 years and it serves our purposes at a reasonable cost."
What do you like best about Jenzabar SONIS?

Student and Faculty Portals that are easily navigated. Accurate record keeping. Customizable by Jenzabar or, with appropriate technical skill, locally as well. Review collected by and hosted on G2.com.

What do you dislike about Jenzabar SONIS?

There are too many similar categories of settings that make it hard to find the right setting and some settings require multiple setting changes instead of having them all in one place. Review collected by and hosted on G2.com.

Dwight E.
DE
Technical Support
Small-Business (50 or fewer emp.)
"Sonis is a robust SIS with full campus department integration to handle all your needs in one place."
What do you like best about Jenzabar SONIS?

I like how much can be done using the software. It allows you to handle financials, registrar matters, housing, financial aid, it has alumni portals, job postings and employer access. The list could go on. To put it in its simplest form I like Sonis' versatility. It allows us as a small institution to be able to focus on just one software and have everything integrated in a way that easily streamlines processes. Sonis is allowing us to move away from some of our other software and migrate the information to Sonis for greater simplicity and accessibility. Review collected by and hosted on G2.com.

What do you dislike about Jenzabar SONIS?

The only downside really that I have with Sonis is regarding its aesthetics. It's not the most visually appealing software and to me, this can be a slight hindrance to user engagement. If it were a more visually appealing software I believe it would be one of the most sought after student information systems around. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Mid-Market (51-1000 emp.)
"Not an administrator friendly application"
What do you like best about Jenzabar SONIS?

It is difficult to find something positive as an administrator. Very cumbersome tool. Review collected by and hosted on G2.com.

What do you dislike about Jenzabar SONIS?

Administration of the app is not intuitive. Permissions are extremely difficult to manage and change. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Small-Business (50 or fewer emp.)
"Sonis experience"
What do you like best about Jenzabar SONIS?

How user-friendly Sonis is to use. I wasn't familiar with Sonis before starting this job. Sonis is very easy to use. Review collected by and hosted on G2.com.

What do you dislike about Jenzabar SONIS?

Nothing at this point. I don't have any complaints. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Mid-Market (51-1000 emp.)
"Jenzabar was a true partner in building out SONIS"
What do you like best about Jenzabar SONIS?

SONIS is a modern, web-based SIS that makes it very easy for digital natives to pick up and use right out of the box. Working with Jenzabar as a true thought partner was one of the most rewarding contracting experiences I have had. Review collected by and hosted on G2.com.

What do you dislike about Jenzabar SONIS?

The financial aid platform can be extremely robust, but it did require a separate license and wasn't an expected add-on. Some of the documentation on how to do the configurations wasn't as clear as it could have been. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Small-Business (50 or fewer emp.)
"PTS Sonis Review"
What do you like best about Jenzabar SONIS?

I think it is a good comprehensive tool for a student information system. It is easy to use. Review collected by and hosted on G2.com.

What do you dislike about Jenzabar SONIS?

I wish there was the ability to customize more within the system without having to submit a request to support and, usually, pay for the customization. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Small-Business (50 or fewer emp.)
"Looked at SONIS for a Technology Development Center"
What do you like best about Jenzabar SONIS?

When I worked at the Southwest Virginia Technology Development Center, we looked at SONIS for Student Registration and Data on Students for future classes, and I liked the online aspect of it. It would have allowed us to centralize a registration system for our courses, which were not traditional "college" classes, but more like continuing education and adult learning classes in technology. Review collected by and hosted on G2.com.

What do you dislike about Jenzabar SONIS?

Mostly the pricing and cost of implementation. We only had maybe 50 to 75 classes a year in different areas, and for the price, it was just too costly to afford. Review collected by and hosted on G2.com.

RR
VP for Finance & Operations / CFO
Small-Business (50 or fewer emp.)
"Jenzabar SONIS Fits Us"
What do you like best about Jenzabar SONIS?

It has been easy for students to learn to use as well as new employees. It requires a short learning curve to start using. Review collected by and hosted on G2.com.

What do you dislike about Jenzabar SONIS?

It is not an accounting system, so data has to be exported and then imported to a different system. It has weaknesses regarding Development-related functions. Review collected by and hosted on G2.com.

Angela V.
AV
Registrar and Data Specialist
Mid-Market (51-1000 emp.)
"Responsive to Customer Needs"
What do you like best about Jenzabar SONIS?

SonisWeb provides a strong, on-line student records database. It has many features that allow us to maintain contact with potential students and monitor their application process. The developers are very responsive to the changing needs of the users and consistently add/modify features to address those needs. Review collected by and hosted on G2.com.

What do you dislike about Jenzabar SONIS?

There are so many features to this product but I have not seen good documentation about how the designers anticipated the software would be used. Sometimes we develop a process only to discover that to get the full benefit of the software we should have done certain steps in a different order. As a small technical college we have similar needs to larger two or four year colleges but also have some very unique needs. At the time we made the switch to SonisWeb we found many features of the product that did not work well for us. As more schools similar to ours have become clients, SonisWeb has become much better at meeting those unique needs. Review collected by and hosted on G2.com.

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