---
title: IVR & Phones Reviews
meta_title: 'IVR & Phones Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how IVR & Phones works for a business like yours.
date_modified: '2026-09-22'
parent_category:
  name: Collaboration & Productivity
  url: https://www.g2.com/categories/collaboration-productivity
---


# IVR & Phones Reviews
**Vendor:** Finerr  
**Category:** [Cloud PBX Platforms Software](https://www.g2.com/categories/cloud-pbx-platforms)
## About IVR & Phones
Finerr Solutions provides a Patient Engagement Platform designed to help healthcare businesses enhance operations, attract and retain patients. Their services include AI-powered communication tools, automated scheduling, and flexible payment solutions, catering to various sectors like pharmacies, medical spas, and veterinary practices. With a focus on increasing patient engagement and streamlining workflows, Finerr aims to boost customer retention and improve overall growth for its clients. The platform is characterized by its efficiency, user-friendly features, and month-to-month billing options, making it the smart choice for modern healthcare solutions.






- [View IVR & Phones pricing details and edition comparison](https://www.g2.com/products/ivr-phones/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-29+07%3A19%3A43+-0500&secure%5Bsession_id%5D=8c07ba5a-2d91-4908-a5ac-182824791add&secure%5Btoken%5D=6ef963b2532e3c9a28700c8203a083451e0da2710d3ae6f436d046fc057510d5&format=llm_user)

## IVR & Phones Features
**Additional Functionality**
- Third-Party Integrations
- To-Do List
- @mentions
- Single Sign On
- File Management
- Activity Dashboard
- Drag & Drop
- Alerts/Notifications
- Prioritization
- Access Controls/Permissions
- Screen Sharing
- Content Management
- Brainstorming
- AI Copilot
- File Transfer
- Calendar Management
- Status Tracking
- Real-Time Notifications
- Version Control
- Task Management
- Activity Tracking
- Real Time Editing
- Communication Management
- Chat/Messaging
- Tagging
- Generative AI
- Assignment Management
- Task Scheduling
- Project Management
- Collaboration Tools
- Workflow Management
- Secure Data Storage
- File Sharing
- Document Storage
- Task Progress Tracking
- Discussions/Forums
- Commenting/Notes
- Reporting & Statistics
- Contact Management
- Video Conferencing
- Progress Tracking
- Mobile Access
- API
- Document Management
- Customizable Branding

**Basic Communication - Cloud PBX**
- Call Management
- Communication Management
- Scalability
- Integrations
- Mobile Accessibility
- Accessibility
- Contact Management
- Queue Management
- Computer Telephony Integration
- Call List Management
- Fax Management

**Advanced Features - Cloud PBX**
- Security and Compliance
- Analytics and Reporting
- Support and Reliability
- Automated attendant
- Real-Time Analytics

**Additional Functionality**
- Virtual Extensions
- Call Disposition
- Customizable Caller ID
- Alerts/Notifications
- Generative AI
- Call Tracking
- SMS Messaging
- Call Routing
- Call Recording
- Conferencing
- Call Transfer
- Callback Scheduling
- Role-Based Permissions
- Automatic Call Distribution
- Interaction Tracking
- Collaboration Tools
- Real-Time Updates
- On-Demand Recording
- Mobile Access
- AI Copilot
- IVR
- Customizable Reports
- Activity Dashboard
- Call Monitoring
- Voice Mail
- Video Conferencing
- Caller ID
- SIP Trunking
- For Cloud Phone Systems
- Ring Groups

## Top IVR & Phones Alternatives
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