---
title: iTER7 Reviews
meta_title: 'iTER7 Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how iTER7 works for a business like yours.
date_modified: '2026-09-18'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# iTER7 Reviews
**Vendor:** Cavallini Service  
**Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management)
## About iTER7
iTER7 is the management system for plumbing and heating contractors with several technicians in the field, built to be used from the phone, on site, with no app to install. At the end of a visit the technician dictates the work report by voice: the text lands in the right fields (work done, hours, material taken from the van, extras to confirm), the customer signs on the screen and the branded PDF goes out by email or WhatsApp. In the office the report is already written and signed: the electronic invoice (Italian SDI) comes from there, with no retyping. What it includes: job calendar, work reports with photos and signature, customers and installations with history, per-van stock with QR labels, quotes, electronic invoicing, WhatsApp and email notifications. Priced per company, not per user: with three technicians or ten the fee is the same (Basic €99 or Pro €199 a month, plus a one-off onboarding of €500 to €1,500). Dedicated installation for each company, on your own server if you prefer; data exportable at any time, no multi-year lock-in. Onboarding (configuration around the way you work, data import from spreadsheets or the old system, on-site training) usually takes two to four weeks. Developed and supported in Noale (Venice, Italy) by the person who wrote the code: on site across Veneto, remote across Italy.






- [View iTER7 pricing details and edition comparison](https://www.g2.com/products/iter7/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-20+05%3A35%3A01+-0500&secure%5Bsession_id%5D=ea166a56-944a-44ad-bdde-9c3b385df406&secure%5Btoken%5D=6e37abc8a3311a1c369cda027d466cfc7ad81814de8919dd47e5e333cbb28bc7&format=llm_user)

## iTER7 Features
**Generative AI**
- AI Text Summarization
- AI Image-to-Text
- Generative AI

**Before the Job**
- Calendar
- Dispatch
- Roles
- Booking

**On the Job**
- Location
- Employee Communication
- Behavior Monitoring
- Client Notifications
- Field Sales
- Alerts/Notifications
- Real-Time Notifications
- Customizable Fields
- Multi-Location
- Payment Collection in the Field

**After the Job**
- Reports
- Analytics
- Billing & Invoicing
- CRM Integrations
- Accounting Integration
- QuickBooks Integration
- Third-Party Integrations
- Customizable Reports

**Agentic AI - Field Service Management**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance

**Additional Functionality**
- Work Order Management
- Checklists
- Maintenance Scheduling
- Parts Management
- Service History
- Residential Properties
- Vendor Management
- Customizable Forms
- Purchase Order Management
- Mobile Access
- Dispatch Management
- Task Scheduling
- Calendar Management
- Asset Tracking
- Technician Management
- Status Tracking
- API
- Document Management
- Job Management
- Preventive Maintenance
- AI Copilot
- Real-Time Reporting
- Commercial Properties
- Real-Time Data
- Historical Reporting
- Contract/License Management
- Customer Database
- Barcode/Ticket Scanning
- Activity Dashboard
- Facility Scheduling
- Workflow Management
- Inspection Management
- Inventory Management
- Predictive Maintenance
- Routing
- Forms Management
- Chatbot
- Documentation Management
- File Storage
- Electronic Signature
- Self Service Portal
- Service Level Agreement (SLA) Management
- Personalization and Recommendation
- Resource Allocation
- GPS
- Reporting & Statistics
- Drag & Drop
- Quotes/Estimates
- Scheduling
- CRM
- Online Time Clock
- Workforce Management
- Activity Tracking
- Contact Database
- Productivity Analysis
- Prioritization
- Customizable Branding
- Price and Cost Calculations
- Performance Management
- Equipment Tracking
- Data Capture and Transfer
- Time Tracking
- Data Synchronization
- Secure Data Storage
- Location Tracking
- Route Optimization
- Offline Access
- Real-Time Updates
- Collaboration Tools
- Chat/Messaging
- Knowledge Management
- Electronic Payments
- Customer History
- Inventory Control
- Performance Metrics
- Project Management
- Client Portal
- Driver ETA
- Job Tracking
- Automated Scheduling
- Customer Management
- Reminders
- Work Order Creation
- Equipment Maintenance
- Data Import/Export
- Search/Filter
- Recurring Appointments
- Contractor Management
- Access Controls/Permissions
- Workflow Automation

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