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IT-Conductor

By IT-Conductor

4.8 out of 5 stars
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IT-Conductor Reviews & Product Details

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IT-Conductor Reviews (17)

Reviews

IT-Conductor Reviews (17)

4.8
17 reviews

Pros & Cons

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Verified User in Hospital & Health Care
AH
Enterprise (> 1000 emp.)
"Saved us time and cost. Game-changer for teams working with SAP!"
What do you like best about IT-Conductor?

We've been using IT-Conductor for SAP APM and automating SAP Basis tasks like managing transports and system refreshes. For years, the platform helped us keep our systems stable while cutting down on manual work. It's a game changer! What really stood out to me was how flexible and innovative the platform is, especially with the continuous improvements and new features being rolled out.

Also, since IT-Conductor is cloud-based, we didn't have to invest in extra infrastructure, which would've been necessary with other monitoring tools. That’s been a huge cost savings for us, especially since we’ve been using the platform for several years now.

Lastly, one of the many things I liked best about IT-Conductor is how efficiently it handles change management. This is crucial for SAP Basis administrators. IT-Conductor takes care of the heavy lifting through automation, allowing us to focus more on high-value initiatives. Review collected by and hosted on G2.com.

What do you dislike about IT-Conductor?

None. It just takes a bit of time to get used to, especially if your team is new to automation tools. But thanks to the helpful and responsive support team, we were onboarded pretty quickly. Review collected by and hosted on G2.com.

Ravi C.
RC
Cloud Engineer
Information Technology and Services
Enterprise (> 1000 emp.)
"IT-Conductor offer server comparison feature which is useful to work with multi-region Azure Tenants"
What do you like best about IT-Conductor?

IT-Conductor operated on a secured proxy server behind a customized firewall that can be defined by us. It actively retrieves a set of instructions for carrying out monitoring & automation of our Azure workloads. It also follows brilliant RBAC which dedicates access to objects based on their class, operation type and object values. This offers extensive granular control over all the available functionalities while performing operations in our Azure regions. Review collected by and hosted on G2.com.

What do you dislike about IT-Conductor?

Since IT-Conductor uses proxy and does not access our monitored system directly, we need to ensure that we stop the gateway so that it will block their access completely. These monitored systems are configured using IT-Conductor agent and so there is no direct user login approach. This can get tedious & complex at times as we work with multiple Tenants to govern our project requirements. Review collected by and hosted on G2.com.

Verified User in Dairy
AD
Enterprise (> 1000 emp.)
"Top class, practical, fast and knowledgeable support, advice (and alerts too)"
What do you like best about IT-Conductor?

Linh and the guys are extremely knowledgable, quick to help and keen to provide more insights towards making our systems more stabile, reliable etc. Review collected by and hosted on G2.com.

What do you dislike about IT-Conductor?

Nothing - they are a pleasure to work with Review collected by and hosted on G2.com.

James M.
JM
SAP Consultant
Small-Business (50 or fewer emp.)
"Fast, cheap, and reliable. This was the solution we needed for scaling quickly"
What do you like best about IT-Conductor?

IT-Conductor was agentless, so we didn't have to install an agent on each server which most of the alternative solutions required. We needed to monitor over 200 systems quickly and did not want to spend weeks to get up and running. In this platform, we relied on built in features for system discovery, health checks, alerting, and recovery and just needed to spend time on configuration.

This is a cakewalk compared to SAP's Solution Manager. Review collected by and hosted on G2.com.

What do you dislike about IT-Conductor?

Nothing, this greatly helped us cut down on time. Review collected by and hosted on G2.com.

Ryan K.
RK
Director Of Marketing And Business Development
Mid-Market (51-1000 emp.)
"The best automation tool I have used for SAP monitoring"
What do you like best about IT-Conductor?

I'm very impressed by this platform and how the organization offers application performance management as a service. Coverage is in depth and works with most SAP ecosystems our team supports, including NetWeaver, ABAP, JAVA, PI/PO, BusinessObjects, MS SQL Server, DB2 UDB, HANA, ASE, and SAP MaxDB. A few templates were included which made getting set up fairly easy.

We have been using their service for our clients and it has saved them a lot of time in managing day to day activities. Some have been downsizing members of their staff this year and IT-Conductor has filled the gap nicely. Review collected by and hosted on G2.com.

What do you dislike about IT-Conductor?

They already can integrate with other applications but if it more complex or requires additional customization there may be a charge. Review collected by and hosted on G2.com.

TK
Enterprise (> 1000 emp.)
"A tremendous value for what you get"
What do you like best about IT-Conductor?

IT-Conductor has been a tremendous value to us, in ensuring stability of our system. It helped us save cost in infrastructure since we do not have to invest in additional hardware that would have been incurred if we choose other monitoring product. It also enable our team members to be more productive and perform other functions since IT-Conductor does not require any dedicated resource to maintain and monitor. And best of all - it is dynamic - unlike other tool which is in ‘this is it, this is what you get’. Review collected by and hosted on G2.com.

What do you dislike about IT-Conductor?

None I can think of. The benefits far outweigh anything else so I can't complain. Review collected by and hosted on G2.com.

Robert S.
RS
Head Of Service Management
Enterprise (> 1000 emp.)
"Such a great and flexible tool. I can definitely see it's advantages"
What do you like best about IT-Conductor?

Have explored other tools: Solution Manager, Dynatrace, Flexbridge, Xandria, AppDynamics

Each tool is can be used for similar functions but is slightly different in what it does and how it is approached. Most require installing and configuring on each system and a dedicated team to manage the tool, and is specialized towards a particular landscape. IT-Conductor has reduced our reliance on dedicated teams and saves time with setup, which can be lengthy. I like that the tool is highly flexible in the functionality and can adapt to work with different technologies . Review collected by and hosted on G2.com.

What do you dislike about IT-Conductor?

It could use a dark theme, there is only a white background at the moment. Review collected by and hosted on G2.com.

Sanjeet G.
SG
Information Technology Operations Manager
Mid-Market (51-1000 emp.)
"Monitoring is simplified, and is a good alternative to solution manager"
What do you like best about IT-Conductor?

Does not require a tutorial or lengthy guide before install, and not intimidating to start using. Didn't have to make changes on each server individually.

The entire landscape was managed quite easily. Review collected by and hosted on G2.com.

What do you dislike about IT-Conductor?

Have used it for a few months now, it has been good so far. It works well for what it is supposed to do. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Bespoke System Management and Automation for your SAP Environment - with less noise"
What do you like best about IT-Conductor?

There's a wide range of customizations available. The team behind the tool know the pain points of SAP Administration, and are on a continuous journey of pushing out features that are meaningful to those who use it. Minimizing noise from the logs is a great help to focus on things that matter. Review collected by and hosted on G2.com.

What do you dislike about IT-Conductor?

It takes some time and practice to learn how to unleash the full potential of the tool. But the great thing is that its tailor-made at the start so you can hit the ground running, right after onboarding. Review collected by and hosted on G2.com.

JB
Mid-Market (51-1000 emp.)
"Very useful tool for SAP Automation Refresh"
What do you like best about IT-Conductor?

I'm an independent Basis Consultant who used SID-Refresh on a BW System Refresh for a client. I'm fascinated how well it works. It is truly a high quality solution that deserves to be known around the world! Review collected by and hosted on G2.com.

What do you dislike about IT-Conductor?

I am happy to recommend this to others who would rather use this on a quarterly basis instead of taking time away from the team. Review collected by and hosted on G2.com.

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