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IPQS Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the high accuracy of IPQS in detecting fraudulent IPs and ensuring genuine user access. (18 mentions)
Users value the 98% accuracy of IPQS, ensuring efficient email list cleansing and informed decision-making. (14 mentions)
Users value the effective fraud detection of IPQS, enhancing security and credibility while saving time and resources. (14 mentions)
Users value the high detection efficiency of IPQS, greatly reducing false positives and improving fraud detection accuracy. (11 mentions)
Users value the efficiency of IPQS, benefiting from its accurate fraud detection and simple integration for daily operations. (11 mentions)
Users find IPQS to be expensive, with even the basic plan requiring a considerable financial commitment. (13 mentions)
Users experience slow loading times with IPQS, especially when managing large lists or multiple users on the platform. (5 mentions)
Users experience slow processes with IPQS, facing delays due to approvals and heavy user loads affecting efficiency. (5 mentions)
Users feel that the customer support response time requires significant improvement to enhance the overall experience. (4 mentions)
Users experience poor customer support, often waiting over a day for responses to their issues with IPQS. (4 mentions)

5 Pros or Advantages of IPQS

5 Cons or Disadvantages of IPQS

IPQS Reviews (117)

Reviews

IPQS Reviews (117)

4.6
117 reviews
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HK
Hamad K.
Sales Director
Mid-Market (51-1000 emp.)
"IPQS is great for fraud detection, though it cost quite a bit"
4.5/5
What do you like best about IPQS?

The part of the program that really works well for me is that I can get both an email check and an IP check done using the same keystroke as opposed to having to pay for two different services and input two different API keys (as I was doing prior) and I simply enter the list of clients and it will tell me what addresses are good, what are disposable, what are spam traps, what has abuse reports filed against them within the last few days, etc., and the score will be directly adjacent to each address so I won’t have to spend all day guessing which addresses need to be removed. My bounce rate on our outreach efforts fell from around 10% to less than 1%, which is the sole reason I continue to purchase this service. It has also identified numerous Gmail addresses that have experienced abuse recently – and Gmail generally appears to look clean – therefore I probably wouldn’t have found these myself. Review collected by and hosted on G2.com.

What do you dislike about IPQS?

I buy blocks of credits – and they’re gone in two weeks – because every single “lookup” consumes one of them – and if you’re checking both email and phone along with the IP on the same individual – that’s three of them – so regardless of how the pricing page may read, it is not one “check” per contact. The score is also merely a number — i.e., it says 93 and provides absolutely no additional information — therefore when someone contacts me asking why their address was blocked — I honestly don’t know and therefore I simply shrug and take back the refund. Additionally, it flags everyone who uses a VPN — I had a man on a company laptop at a hotel who spent forty minutes unable to complete his checkout — while I was talking to him during that time. Review collected by and hosted on G2.com.

Rob V.
RV
Rob V.
CEO
Mid-Market (51-1000 emp.)
"IPQS Boosted Our Email Deliverability to Nearly 99% with Easy CSV Uploads"
5/5
What do you like best about IPQS?

I like that it removes these bad accounts prior to sending out emails. My deliverability has gone from about 89% to nearly 99%. I was getting suspended by my isp due to excessive bounces but Ipqs filters the dead emails first. It hasn't disrupted my workflow since my staff began using it. You can simply drag and drop your csv file on to the dashboard. Review collected by and hosted on G2.com.

What do you dislike about IPQS?

I don't like that even though I'm buying credits I use them all up very quickly because of how large my database is. Even small uploads take several minutes to produce a report. Sometimes the tool identifies certain emails as risky however it does not provide the reasons why therefore I am required to make an educated decision whether I want to remove those emails. They recently discontinued their cheaper plan and provided little advance notice. Review collected by and hosted on G2.com.

Response from Daniel Naqvi of IPQS

Thank you for sharing your experience! We’re glad IPQS has helped improve your deliverability and fit smoothly into your team’s workflow. We also appreciate your feedback about credit usage, report turnaround times, risk explanations, and plan changes. We’ll share it with our team as we continue improving.

MP
Mike P.
CEO
Small-Business (50 or fewer emp.)
"Easy API Fraud Scoring That Saved Us Money—Plus Fast, Helpful Support"
5/5
What do you like best about IPQS?

I only really care about the fraud score line in the API call. I take the users' IP address and their Email (at checkout) and receive a number back along with some True/False Flags. Then I simply use a 90% cut-off to make my decision. This took less than an hour to write in and since I am not a real developer, I simply copied and pasted until it worked. I also liked how it replaced two Paid Subscriptions for me, I was paying One company to validate Emails and Another company to determine the Reputation of IPs. Now, I have one key, one price and that saved me a lot of money as a business. When I lost my test key due to a mistake I got a reply from Support within hours. They responded faster than the previous Vendor I dealt with. Review collected by and hosted on G2.com.

What do you dislike about IPQS?

It is completely opaque. I get "Score 93", but no explanation of why or what criteria caused the number to pass. So, when I do have to issue a refund because someone passed through fraud detection without knowing why I don't know how to answer the question so I just shrug and pay the refund. The second complaint is related to this; it torches everyone using VPNs. We had a customer on a work laptop in a Hotel who could not complete checkout for Forty Minutes while my phone would keep changing his name into something else every time I tried to enter the notes in the ticket. Review collected by and hosted on G2.com.

Response from Daniel Naqvi of IPQS

Thank you so much, Mike, for providing such thorough feedback! We’re happy to hear that we’ve made things easier for you in terms of fraud protection, lowering expenses, and saving your team precious time. Thank you also for being honest with us regarding the issue of score visibility and your frustration with VPNs. Your input is really valuable to us!

BS
Bhupendra S.
Senior Team lead
Mid-Market (51-1000 emp.)
"Excellent Support and Reliable Fraud Checks That Prevent Bot Traffic"
4.5/5
What do you like best about IPQS?

The only reason I even somewhat care about using ipqs is because of the quality of support from Shabtay and his team. The tool simply checks IP addresses and emails for fraud and it works well. Having all the fraud checks in one place keeps me from having to open 50 different windows and when a Proxy Score appears to be suspicious, I can quickly contact the Support Team and he responds. Glad that the tool did not fail me today. It prevents bot traffic. Review collected by and hosted on G2.com.

What do you dislike about IPQS?

The Dashboard looks like it was made in 2002. Loading the Data in order to receive an immediate response takes far too long. They place restrictions on the amount of Data that may be exported at one time. Exporting the Publisher Data in Bulk is a huge hassle. I have to complete a Security Check each Time I sign into the Login Screen. Staring at multiple computer screens throughout my day causes eye fatigue and I am extremely frustrated with being forced to prove I am a human being each Morning. Creating Custom Fraud Rules seems to be very difficult. Generally, I will provide up the fight to create these and ask my Account Manager to handle them. Review collected by and hosted on G2.com.

Response from Daniel Naqvi of IPQS

Hi Bhupendra. Thank you for the detailed feedback! We are extremely grateful that our support team has been so helpful and that IPQS is delivering value by consolidating fraud checks and preventing bot traffic. We hear your concerns about the dashboard's visual design, slow data loading, export restrictions, and security check frequency, these are areas we're actively improving. We'd also love to help you get the most out of custom fraud rules; please reach out to your Account Manager or our support team to explore options. We appreciate your partnership and again thank you for the feedback and review!

Sabih K.
SK
Sabih K.
Data Analyst
Small-Business (50 or fewer emp.)
"Great Dashboard for IP Metrics and Reputation Insights"
5/5
What do you like best about IPQS?

I love how it shows IP metrics, and it also displays the IP reputation status (for example, suspicious or malicious). It also has a feature to check the URL and domain. Overall, I really like the dashboard. Review collected by and hosted on G2.com.

What do you dislike about IPQS?

I would say they could improve the UI to make it look more aesthetic, but otherwise everything is fine. Review collected by and hosted on G2.com.

Response from Daniel Naqvi of IPQS

Thank you for the great review! We are delighted that the IP metrics, reputation insights, and URL/domain checking features are proving valuable for your incident reporting and cybersecurity work. We appreciate your feedback on the UI aesthetics; improving the visual design is something we're focused on. We're glad the dashboard is serving you well overall! Thanks again, Sabih!

Ali M.
AM
Ali M.
CEO IN VIXMOD.COM
Computer Software
Small-Business (50 or fewer emp.)
"High quality for a high price"
4/5
What do you like best about IPQS?

IPQS is one of the best services I've tried for detecting VPNs and residential proxies, especially since it provides FS, allowing me to determine the extent of the damage caused by the IP address. It also provides important information about the IP address, enabling me to make an informed decision regarding purchasing it. Review collected by and hosted on G2.com.

What do you dislike about IPQS?

The price is exorbitant; the cheapest package costs $100 and offers very few tests, but the quality is worth it, although the price remains high. Review collected by and hosted on G2.com.

Response from Daniel Naqvi of IPQS

Hi Ali. Thank you for the transparent review! We're happy IPQS helped you combat the fake orders from competitors and that our VPN/proxy detection and Fingerprinting Signals deliver the quality you need. We understand pricing is a significant consideration; it truly reflects the sophistication of our fraud detection technology. We'd welcome a conversation about your specific use case to explore whether a different plan might align better with your needs and budget. We appreciate your feedback!

RW
Raymond W.
Vice President
Mid-Market (51-1000 emp.)
"IPQualityScore is great against customer service abuse and online purchase fraud"
4.5/5
What do you like best about IPQS?

IPQualityScore has been the most helpful tool in my nine years of experience fighting fraud in online transactions and since we can perform deep analyses using it, we can eliminate almost any possibility of fake chargebacks and increase our authorization rates with their chargeback guarantee system. Also IPQualityScore makes it a little bit easier to implement and continuously manage, thanks to the responsive and always available support staff. Review collected by and hosted on G2.com.

What do you dislike about IPQS?

While IPQualityScore is a great fraud prevention tool, the web portal is rather slow and it would also be great if they could support the Asian market further, in particular and update me when the algorithm is changed as I would greatly appreciate it and this would greatly help me enhance my strategies of fraud prevention. Review collected by and hosted on G2.com.

Response from Daniel Naqvi of IPQS

Hi Raymond. Thanks for the thoughtful review and for being a valued partner for nine years! We're proud that our deep analysis, chargeback guarantee, and AI-driven detection have significantly reduced your manual workload and improved your authorization rates. We take your feedback seriously; we know the web portal needs improvement, and we're actively working on it. We also hear your request for better Asian market support and algorithm change notifications; these are important considerations we'll share with our product team. We appreciate your partnership and commitment to fighting fraud. Stay connected!

BM
Bryan M.
Technical Product Lead
Small-Business (50 or fewer emp.)
"IPQS is probably my first choice due to its unmatched dependability and accuracy"
5/5
What do you like best about IPQS?

I value IPQS very much as it offers much higher speed, dependability and accuracy than my previous vendor and fast reaction times and excellent dependability make us much more suited to quickly screen prospective clients. And the simplicity of the dashboard and the abundance of useful tools also allows me to quickly access most data about specific users and according to my personal experience using it also helps me to spot fraud quicker. Review collected by and hosted on G2.com.

What do you dislike about IPQS?

While it’s a great service, IPQS is quite expensive when put against other IP lookup companies out there and for small tasks, it gets pretty hard to rationalize even if those other options aren’t as exact since the cost variance is fairly hefty. Also more people would use it without worrying about its accuracy if only there were more reasonably priced tiers or flexible pricing alternatives. Review collected by and hosted on G2.com.

Response from Daniel Naqvi of IPQS

Thank you so much for the five-star review!! WOW!

We're so happy that IPQS has become your first choice and is delivering the speed, accuracy, and dependability you need to screen prospects efficiently and eliminate fraud at scale. We're especially proud that our dashboard simplicity and tools are helping you spot fraudsters quickly while protecting good users. We hear your feedback on pricing and understand it's a barrier for smaller tasks; we're always exploring ways to make IPQS more accessible through flexible options. We truly appreciate your partnership and trust; always feel free to get in touch with the team for support!

GK
Gary K.
Program Manager
Enterprise (> 1000 emp.)
"IPQS provides custom rules real time detection and fraud prevention"
4/5
What do you like best about IPQS?

The manual email check feature found in IPQS is actually one that I like best that it enables me to thoroughly verify email accounts associated with transactions and I also find the fraud scoring, web profiling and data breach options extremely useful for daily operations. Also, I just like the general interaction of IPQS with our systems; it brings strong fraud detection without really forcing more systems to be that much more complicated, which is very good. Review collected by and hosted on G2.com.

What do you dislike about IPQS?

IPQS may be deceptively slow as processes tend to take far too many change approvals. Opening too many panels at once may slow down the platform, decreasing its efficiency and I also need external tools for better data analysis because it doesn't provide such complex tools. Review collected by and hosted on G2.com.

Response from Daniel Naqvi of IPQS

Thank you, Gary, for the great review! We're pleased that our manual email verification, fraud scoring, web profiling, and data breach detection features are seamlessly integrating with your systems and helping you catch fraudulent accounts at the initial stage. We appreciate your feedback on the performance issues with multiple panels and the need for external data analysis tools; these are crucial insights we'll share with our product team as we work to improve platform efficiency and expand our analytics capabilities. We're super proud to be helping you maintain high conversion rates while protecting your platform from fraud. Always here if you need anything!

MR
Matilda R.
Operations Manager
Small-Business (50 or fewer emp.)
"IPQS proved very beneficial to us and was a great value for money also"
4.5/5
What do you like best about IPQS?

With IPQS we were able to upgrade our security systems and the appeal of IPQS is very great to me because it enables us to validate user digital identities without going through the manual or kyc verification process. And the upgraded security of our systems has allowed us to prevent not just financial but also reputational losses which I think is more important for any business or company. Review collected by and hosted on G2.com.

What do you dislike about IPQS?

The site's loading speed isn't always steady for example, it's really annoying to have to refresh the page while logging into the website and if there are more users accessing the same account, a significant delay is noticeable. Review collected by and hosted on G2.com.

Response from Daniel Naqvi of IPQS

Thank you for sharing your experience! We’re glad IPQS has strengthened your security, streamlined enrollment, and helped protect your business from financial and reputational harm. We appreciate your feedback about page speed and login delays, and we’ll share it with our team.