Intelex EHSQ Reviews & Product Details

The simplicity of the software, easy to implement and integrate with other systems Review collected by and hosted on G2.com.

that will be the translation to different languages, we have 16 languages and is hard to extract and make a friendly format for users to provide feedback with corrections, applying translations is simple Review collected by and hosted on G2.com.

The V6 side of the system is very user friendly and customizable. The reporting and dashboard features are excellent. Review collected by and hosted on G2.com.

The ACTs side of the system is less intuitive for end-users. Review collected by and hosted on G2.com.

Relatively easy to navigate. I've been able to figure out how to do some config on my own. :-) Review collected by and hosted on G2.com.

The obvious disconnect between V6 and ACTS (for now). Totally different look. Review collected by and hosted on G2.com.

It’s completely customizable for the specialized industry I’m in. Review collected by and hosted on G2.com.

Per our end users, the user interface isn’t intuitive. Review collected by and hosted on G2.com.

The ability to customize workflows and reports for the specific user groups. Review collected by and hosted on G2.com.

The navigation process and lack of informative dashboards. Review collected by and hosted on G2.com.

Intelex is very easy to use and customize. I have worked with it for almost a decade now as a system administrator. I have modified many of the applications to suit our business needs and have even developed several custom applications within Intelex as well. It is suprisingly easy to build, test and deploy changes and new modules altogether. The interface Intelex provides to allow the building/modifying of modules is very intuitive and GUI based, so very little syntax knowledge is necessary for implementation. This makes supporting the modules within the platform simple and efficient. In the rare occasion we cannot figure out how to build or correct something specific, the Intelex customer support team always seems to have the answer, though sometimes not too quickly. Our Instance is used by thousands of users every day. We also have Intelex integrated with multiple other business systems across our busines for syncronizing employee databases and managing customer complaints. Review collected by and hosted on G2.com.

As a programmer, I do wish sometimes I could have access to the database tools on the backend, but those are restricted to Intelex only, although I do understand why that is, since it could be rather destructive for an inexperienced user. Also, customer support can sometimes be slow to resolve certain things, though that is rare. Review collected by and hosted on G2.com.

We love the simplicity of the system and the ease of use. We also enjoy the configurability. Review collected by and hosted on G2.com.

The mobile platform could be improved for offline syncing. Review collected by and hosted on G2.com.

I enjoyed learning about the new and upcoming products that Intelex is working on at this time. I also enjoyed the networking and listening to other customers struggles and wins. I am hoping to bring back some of the changes that I learned about to improve our system. Review collected by and hosted on G2.com.

I think sometimes it can be difficult to find answers to my questions or not in a timely manner. The new community and knowledge platform can be difficult to search. Review collected by and hosted on G2.com.

As a system admin for our organisation, i value the support i get when a ticket is created. The training i have received to date has been top tier and all consultants ive worked with have been incredibly knowledgable and competant (Peitra and Luiz especially). Review collected by and hosted on G2.com.

Some downsides to the system config is the complexity of the system. There are a number of different ways to reach a similar result and i am always testing to see what is best. One thing i struggle with are dashboads. Review collected by and hosted on G2.com.

I've been using the EHSQ system for a couple years now, and I must say, it has significantly streamlined processes that we are trying to get our leaders on board with. One of the standout features for me is the detailed workflow capabilities. The system allows us to make sure that documents are managed and every part of the review process is completed and signed off.

Moreover, the customizable checklists feature is a helpful. We can tailor checklists to meet the specific requirements of different divisons within our multi faced corporation. Whether it's adjusting inspection criteria or adding new checkpoints on the fly, the flexibility here is impressive. It has empowered our teams to consistently improve our data collection and monitoring.

The mobile app is another highlight of the system. Its intuitive interface makes it easy for field personnel to access and update information on the go.

Customer support has always been great, but has slowed down in recent months.

Overall, the EHSQ system has become an indispensable tool in our SMS integration and has become our way of everyone being involved in the SMS.I would highly recommend it to any organization looking to enhance their EHSQ management capabilities. Review collected by and hosted on G2.com.

While the EHSQ system offers robust functionalities, there are a few downsides worth noting. For non-IT personnel who are designated as administrators, setting up and maintaining the system can be challenging due to the technical intricacies involved behind the scenes. Understanding and configuring workflows or customizing forms may require additional support or training, which can be time-consuming and sometimes just not available. Additionally, some users may find entering information cumbersome due to the system's interface, which may involve navigating through multiple windows or steps. This complexity can lead to confusion and inefficiencies, especially for those less familiar with the platform or those who do not use it on a regular basis. Review collected by and hosted on G2.com.