--- title: Infosec IQ Reviews meta_title: 'Infosec IQ Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 654 reviews by the users' company size, role or industry to find out how Infosec IQ works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 654 scale: '5' date_modified: '2026-10-07' parent_category: name: Vulnerability Management url: https://www.g2.com/categories/vulnerability-management ---

Infosec IQ Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend the ease of use of Infosec IQ, noting its intuitive interface and straightforward navigation. (9 mentions)
Users value the engaging and interactive content of Infosec IQ, enhancing their security awareness training experience. (8 mentions)
Users praise the responsive customer support of Infosec IQ, finding help readily available for their queries. (5 mentions)
Users appreciate the interactive and engaging training options from Infosec IQ, enhancing their cybersecurity awareness effectively. (4 mentions)
Users value the easy integrations of Infosec IQ, significantly enhancing their training programs and data management efficiency. (4 mentions)
Users find the phishing issues frustrating, particularly due to reliance on PhishNotify+ and confusion with scheduling simulations. (6 mentions)
Users often face integration issues with InfoSec IQ, particularly with API limitations and tool compatibility, hindering functionality. (2 mentions)
Users express frustration over poor customer support, especially regarding communication and timely issue resolution. (2 mentions)
Users experience delayed services with Infosec IQ, noting sluggishness and slow response times on key applications. (1 mentions)
Users find the email issues cumbersome, wishing for quicker methods to communicate about incomplete trainings. (1 mentions)

5 Pros or Advantages of Infosec IQ

5 Cons or Disadvantages of Infosec IQ

TS
Trent S.
Network administrator II
Enterprise (> 1000 emp.)
"InfoSec has been instrumental in training out users."
4.5/5
What do you like best about Infosec IQ?

We have been using InfoSec to train our users with videos as well as through phishing campaigns we run each quarter. Review collected by and hosted on G2.com.

What do you dislike about Infosec IQ?

Haven't seen a downside yet. Very pleased with their services. Review collected by and hosted on G2.com.

Dan D.
DD
Dan D.
IT Analyst
Enterprise (> 1000 emp.)
"Awareness is Security"
5/5
What do you like best about Infosec IQ?

Easy to understand and rich in visual aids. Review collected by and hosted on G2.com.

What do you dislike about Infosec IQ?

I have nothing to dislike Infosec. It was built Review collected by and hosted on G2.com.

Verified User in Law Practice
AL
Verified User in Law Practice
Mid-Market (51-1000 emp.)
"Easy, reliable, simple"
4.5/5
What do you like best about Infosec IQ?

Simple to use and traverse. Reports are very easy to understand and use to progress what needs to be. Reports very informative. Was easy to integrate with the firms needs. Review collected by and hosted on G2.com.

What do you dislike about Infosec IQ?

Wish there was a faster way to send out emails related to incomplete trainings. Review collected by and hosted on G2.com.

AH
Argelis H.
S
Mid-Market (51-1000 emp.)
"Great solution for security training awareness"
4.5/5
What do you like best about Infosec IQ?

They keep updating their library and you have very useful reports, for the managers, they also involve with our security culture bringing ways for users to report phishing emails and other tools they offer with the service. Review collected by and hosted on G2.com.

What do you dislike about Infosec IQ?

Well, I would like to be able to have more content in Spanish. Review collected by and hosted on G2.com.

JH
Javid H.
Mid-Market (51-1000 emp.)
"Best one stop shop for training on Security Awareness"
5/5
What do you like best about Infosec IQ?

Customizing programs for targeted audiences is most appreciated on this platform. It makes training a more meaningful experience. Review collected by and hosted on G2.com.

What do you dislike about Infosec IQ?

The Phish Hunter console should have an option to bulk close or mass clear dated or old items. Review collected by and hosted on G2.com.

ZT
Zach T.
Mid-Market (51-1000 emp.)
"Easy to use and has many templates"
4.5/5
What do you like best about Infosec IQ?

With the amount of templates there are, it's easy to take inspiration or to just modify pre-existing ones. It was easy to schedule a campaign for the times we wanted and the days we needed. Review collected by and hosted on G2.com.

What do you dislike about Infosec IQ?

Pages do not track when browsing, having to constantly navigate back to where I was previously, or open a duplicate tab so that I can more easily reference something else. Refreshing the page also sometimes does not fully load all of the campaigns or other items in a list, though this might just be a specific issue to me. Review collected by and hosted on G2.com.

Connor B.
CB
Connor B.
Mid-Market (51-1000 emp.)
"So far, a great experience given the circumstances"
4/5
What do you like best about Infosec IQ?

My favorite part is the large amount of trainings available to send employees from their catalogue. Review collected by and hosted on G2.com.

What do you dislike about Infosec IQ?

The worst part is having to deal and work around google constantly changing policy. Review collected by and hosted on G2.com.

AA
Abisola A.
Enterprise (> 1000 emp.)
"Excellent service rendered by Infosec IQ"
4.5/5
What do you like best about Infosec IQ?

1) The excellent and top notch customer service

2) The well understood and explained content for staff.

3) The content library filled with contents and assessment that are based on recent security happenings.

4) phishing simulation templates that assist to build and train staff to spot the phish

5) ability to create your own training and phishing template Review collected by and hosted on G2.com.

What do you dislike about Infosec IQ?

So far that I have been onboarded has an admin, I have no issue using the user friendly and easy to understand application. Our views and advices are heard by the team. For example requesting for more content on certain topics and topics or content that cut across different departments and areas. Review collected by and hosted on G2.com.

PR
Pete R.
Enterprise (> 1000 emp.)
"Infosec IQ: Phishing & Educating"
4.5/5
What do you like best about Infosec IQ?

The ease in which phishing campaigns are used to guide end-user education. Review collected by and hosted on G2.com.

What do you dislike about Infosec IQ?

Not being able to export groups of successfully phished users. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
AP
Verified User in Primary/Secondary Education
Mid-Market (51-1000 emp.)
"Great Product for the Cost"
3.5/5
What do you like best about Infosec IQ?

I like the cost of it compared to the other cybersecurity platforms researched. Review collected by and hosted on G2.com.

What do you dislike about Infosec IQ?

I requested insight and missed a meeting due to another meeting but Infosec is content with a "set it and forget it" customer support. I inherited this license taking over in my position but haven't been made to feel like it's all that important from a customer service standpoint. Review collected by and hosted on G2.com.