The ease of personalizing / customizing Syteline throughout additional fields, navigational aids, heavily customized reports, and the ability to create our own forms and move legacy word and excel documents and processes into Syteline has been instrumental in streamlining our business processes.
It would be nice if more of the Syteline add-on products were made part of the core software instead of additional purchase and license fees.
Research, research, research. Whether it be Syteline partners, your customers or suppliers, you can't talk to enough people about their ERP system, how they use it, what type of internal/external support they have, and the pros/cons of their software. Most software can do just about anything for a price, just make sure you understand if it's done as part of core functionality, parameter settings, reporting, simple customization, heavy customization, third-party add-on software, etc.
We use Syteline to run our entire business operations and have recently begun the process of intergrating Syteline with outside EDI software to launch new business opportunities with Tier I ERP automotive customers.