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InDebted

By InDebted

4.1 out of 5 stars

How would you rate your experience with InDebted?

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InDebted Reviews & Product Details

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InDebted Reviews (11)

Reviews

InDebted Reviews (11)

4.1
11 reviews

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Kasey K.
KK
CPO
Small-Business (50 or fewer emp.)
"Expensive pricing, decent automated solution"
What do you like best about InDebted?

Friendly approach to dealing with customers. Review collected by and hosted on G2.com.

What do you dislike about InDebted?

Very limited reporting. Systems to manage users are limit. In many cases they put the work back on the client vs doing the work themselves. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Small-Business (50 or fewer emp.)
"A fantastic partner to work with that offers a range of capabilities for customers and partners"
What do you like best about InDebted?

Their can-do attitude, great solutions for customers, an ever-evolving digital strategy based on insights and data . A great operational team. Review collected by and hosted on G2.com.

What do you dislike about InDebted?

A couple of opportunities

1) having access to live reports of the performance on our portfolio would be valuable

2) Improve the customer friction with Brooke Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Mid-Market (51-1000 emp.)
"Amazing client services"
What do you like best about InDebted?

Excellent client services and client engagement. Their team is always ready to help. Their monthly reports offer great insights into the current market trends in debt collection, which helps us in our decision-making process. Moreover, everyone I have had the pleasure to work with at Indebted is committed to helping their clients attain the best results possible. Review collected by and hosted on G2.com.

What do you dislike about InDebted?

Nothing - they have been working perfectly for us. Review collected by and hosted on G2.com.

Lydia J.
LJ
Operations Lead
Mid-Market (51-1000 emp.)
"Valued relationship between Ferratum and Indebted"
What do you like best about InDebted?

- Tech-savvy company working in the interest of the client and their customers Review collected by and hosted on G2.com.

What do you dislike about InDebted?

- Occasional client queries come through that I feel should be resolved inhouse (some FAQs will be provided to assist with this) Review collected by and hosted on G2.com.

Verified User in Capital Markets
EC
Small-Business (50 or fewer emp.)
"Fluid and intense"
What do you like best about InDebted?

I have enjoyed access to our relationship manager and the make available of company resources to ensure we are aligned in outcomes. Review collected by and hosted on G2.com.

What do you dislike about InDebted?

The frequency of reporting is sporadic and should be on a defined timeline. Review collected by and hosted on G2.com.

CD
N
Small-Business (50 or fewer emp.)
"Excellent Customer Service"
What do you like best about InDebted?

As a business that has just joined Indebted, I have been amazed by their professionalism and contact at every stage of the process. Thank you Review collected by and hosted on G2.com.

What do you dislike about InDebted?

Nothing.........sorry had to do minimum characters. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Small-Business (50 or fewer emp.)
"Great support when needed"
What do you like best about InDebted?

The upsides of using InDebted is that we are able to provide an alternative repayment solution to our customers which they greatly appreciate. Review collected by and hosted on G2.com.

What do you dislike about InDebted?

Inability for customers to make manual payments to a bank account number if they are unable to use their credit card. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Small-Business (50 or fewer emp.)
"New business relationship"
What do you like best about InDebted?

The most helpful thing about InDebted is the staff. Our onboard process was efficient, and all questions and concerns were quickly addressed and resolved. InDebted is committed to providing us comprehensive information required to make decisions. Review collected by and hosted on G2.com.

What do you dislike about InDebted?

As of this time, DNF does not have any dislikes to report. Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Mid-Market (51-1000 emp.)
"Indebted provide a smooth experience"
What do you like best about InDebted?

I like that we have direct access contact and our fortnightly meetings to discuss where things are at. Review collected by and hosted on G2.com.

What do you dislike about InDebted?

Nothing comes to mind, The upload process can be a bit tricky to navigate. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Mid-Market (51-1000 emp.)
"It has been good and easy to communicate with my rep from Indebted"
What do you like best about InDebted?

The data packs that come out each month in our monthly meetings Review collected by and hosted on G2.com.

What do you dislike about InDebted?

We get a fair bit of customers saying it has been hard to reach them and discuss their account Review collected by and hosted on G2.com.

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