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Inbox Tracker

By SparkPost

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4.5 out of 5 stars

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Inbox Tracker Reviews & Product Details

Inbox Tracker Media

Inbox Tracker Demo - eDataSource Competitive Tracker (Brand Compare)
Create an unlimited amount of brand comparisons to see volume, read rates, campaign visuals, and more.
Inbox Tracker Demo - eDataSource Inbox Tracker Dashboard
G2-Inbox-Tracker-Picture22.jpg
Inbox Tracker Demo - eDataSource Competitive Tracker (Visual Mode)
Use visual mode to see campaign graphics and deliverability details.
Inbox Tracker Demo - eDataSource Design Tracker (Subject Predict)
G2-DesignTracker-SubjectPredict.jpg
Inbox Tracker Demo - eDataSource Competitive Tracker (Sending Domain)
G2-CompetitiveTracker-domain.jpg
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Inbox Tracker Reviews (10)

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Inbox Tracker Reviews (10)

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4.5
10 reviews

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Daniel N.
DN
Email Operations Director
Marketing and Advertising
Mid-Market (51-1000 emp.)
"Best Customer Service! And Useful Platform!"
What do you like best about Inbox Tracker?

What I like best about the platform is that it's very user-friendly. It provides metrics that help you improve your email business in an intuitive fashion. Additionally, their support team are top-notch. We dealt mainly with Ann De Roon and she was amazing in helping us improve our business model. She was friendly, understanding, informative and most importantly, patient. Review collected by and hosted on G2.com.

What do you dislike about Inbox Tracker?

There isn't much on the site that is in need of improvement. Review collected by and hosted on G2.com.

Atinder S.
AS
SEO Lead
Small-Business (50 or fewer emp.)
"Amazing Platform for Business and Marketing"
What do you like best about Inbox Tracker?

Well, the tool has various features but the one that I personally liked the most is the ability to track deliverability. Overall the UI of the Platform is really good and it also helps in A/B testing. Review collected by and hosted on G2.com.

What do you dislike about Inbox Tracker?

I believe the navigation of the tool could be a bit better. It takes time to get used to navigate through the tool. Review collected by and hosted on G2.com.

Bryan P.
BP
Email, SMS Marketing Director
Enterprise (> 1000 emp.)
"Best Inbox Placement Product Used EVER!"
What do you like best about Inbox Tracker?

Platform is super intuitive. Love that I can dig into the data and see what's going on with inbox vs spam placements, complaints, postmaster tool built in for Microsoft is a huge plus. Send an email today and ability to see instant results. Has access to cloudmark complaints. This is huge for me personally, because now I can test both my subject and copy within the body of my email to see what works and what does not. A lot of other platforms out there claim to do what these guys do. No one comes close. I've personally used several systems over the years and have also done this manually to fully understand the scope and power of the platform. Review collected by and hosted on G2.com.

What do you dislike about Inbox Tracker?

The breakout of groups and IPs are not in line. You see all IPs under all group you create. It's not major, but if they can help separate different groups of IPs in batches so that you can report on data sets differently. This is for companies that have multiple IPs for different subsets of their business like I do. Review collected by and hosted on G2.com.

Nicole B.
NB
Corporate Marketing Manager
Marketing and Advertising
Enterprise (> 1000 emp.)
"Great Team and easy to use Platform"
What do you like best about Inbox Tracker?

This platform is wonderful. I love the competitive tracker tool, and being able to monitor ISP's individually. This tool enabled us to detect our pain points with our email sends, so we could make changes for improvement. It gives you visual insight into competitors, DNS records, email performance, subject line analysis and more. Review collected by and hosted on G2.com.

What do you dislike about Inbox Tracker?

It needs to add a feature that shows if your email code and images have errors, or are too big. It currently will show you where their could be errors in your code, but does not tell you what the error actually is. Review collected by and hosted on G2.com.

Raghubir K.
RK
Software Developer
Mid-Market (51-1000 emp.)
"Great Tool for marketing and deliverability tracking"
What do you like best about Inbox Tracker?

edatasource is one of the best this generation marketing tool. It helps to track the deliverability and other cross branding reports. It gives various insights of our campaigns and helps to perform A/B test. It really helps to dynamically make our decision for future. Gives report in any format we would like. It checks our spam report. Review collected by and hosted on G2.com.

What do you dislike about Inbox Tracker?

Till now all good. Not much to say about but user interface can be more simple. Review collected by and hosted on G2.com.

Samantha U.
SU
Account Development Representative
Mid-Market (51-1000 emp.)
"Helpful, but very limited"
What do you like best about Inbox Tracker?

eData is a great resource for finding a few key pieces of important information necessary for my line of work. The ability to identify ESP(s), top sending domains, Parent Companies, send volume and even inbox placement are extremely necessary for my line of work. The dataset on eData is extremely valuable and the best this specific website has to offer. Review collected by and hosted on G2.com.

What do you dislike about Inbox Tracker?

Unfortunately, the data is very limited and at times feels even outdated. Send volumes don't always make sense and selecting data will sometimes take you to the wrong spot. It wasn't easy to navigate so it took our team a while to pick up on how to use it. Not enough clarification on which sources you should click on and where they will take you. Two stacked search bars makes it hard to distinguish the function of each. Review collected by and hosted on G2.com.

Response from Steph T of Inbox Tracker

Thank you for your feedback. We always appreciate hearing how our platform is helpful and ways we can improve it!

Michelle W.
MW
Director of Program Management for Marketing
Mid-Market (51-1000 emp.)
"It's one of the best levels of support that I've received"
Response from Steph T of Inbox Tracker

Thank you, Michelle! It's a pleasure to serve you and your team.

Verified User in Computer Software
UC
Enterprise (> 1000 emp.)
"Great features. Great support team. Helped in debugging our inbox delivery issues"
What do you like best about Inbox Tracker?

Their support channel is outstanding. They are super responsive to feature requests and questions. Also it exactly solves the problem we are trying to address. The amount of data they hold is enormous and they are quite flexible in terms of providing raw data if the UI doesn't expose the right aggregation we are looking at. Campaign information is accurate. Their alerting feature is useful. They have good integrations for alerting with email, SMS, Slack etc. Review collected by and hosted on G2.com.

What do you dislike about Inbox Tracker?

There is potential to expand the feature set, though they are receptive for feedback and constantly improve on providing more features. They can improvise on alerting feature. It now supports basic features, but it can be rich enough for more custom setup. User management is managed by emails, it would be great if user management and access control is in the tool itself. Review collected by and hosted on G2.com.

Response from Steph T of Inbox Tracker

Thank you for your feedback. Many of the enhancements that are made to our platform come directly from client feedback. We appreciate your partnership!

Verified User in Information Technology and Services
UI
Mid-Market (51-1000 emp.)
"Good resource but don’t think I use it to full potential"
What do you like best about Inbox Tracker?

you can see examples of email content sent by a domain name and can compare data with competitors, but we only use it to glance at basic panel data and I am pretty sure you can do a lot more with it. Review collected by and hosted on G2.com.

What do you dislike about Inbox Tracker?

It is a little challenging to navigate and I am not sure if we only have a subscription to part of the data available or what. Not clear on all of its use cases and what tools they offer. My company has an account I believe. Review collected by and hosted on G2.com.

Response from Steph T of Inbox Tracker

Thank you for the review; your honesty is appreciated!

We'd love to help you learn the platform more in-depth. You can contact us any time via Intercom chat or email us directly to schedule a one-on-one training. We also hold weekly webinars every Wednesday that is open to all our users to review the platform and ask questions (you can find the link by searching "webinar" in our Help Center).

Please don't hesitate to reach out - we're always here to help!

Verified User in Marketing and Advertising
UM
Mid-Market (51-1000 emp.)
"Easy to Use and Intuitive"
What do you like best about Inbox Tracker?

The amount of details they give when showing results. The estimated email volume, name and address of the company, screenshots of past emails. All this along with their inbox placement. Review collected by and hosted on G2.com.

What do you dislike about Inbox Tracker?

Some of the smaller domains are not "picked up" by eDS. It can be somewhat frustrating that a domain yields no results.

Our subscription expired and the users were not notified prior to expiration. An email communicating to all users amongst the license would have been more appropriate. Review collected by and hosted on G2.com.

Response from Steph T of Inbox Tracker

Thank you for your feedback. Our expiration is a rather manual process and an expiration reminder for all platform users is a great idea. We'll work to improve this going forward. Sorry for the inconvenience this caused. We appreciate your partnership!

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