IMAI - Influencer Marketing AI Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the great, fast, and resolute customer support of IMAI, enhancing their overall experience. (1 mentions)

Users value the intuitive dashboard usability, which simplifies creator searches and streamlines the negotiation process. (1 mentions)

Users appreciate the great filters for finding creators, enhancing their influencer marketing experience effortlessly. (1 mentions)

Users appreciate the powerful search engine of IMAI, which effectively identifies specialized influencers for targeted marketing. (1 mentions)

Users face payment issues with IMAI, experiencing confusion and poor customer support after cancellation and billing disputes. (1 mentions)

Users experience poor customer support, facing issues with cancellations and access despite prior payment assurances. (1 mentions)

Users face bugs affecting usability flow, which can disrupt their experience with IMAI - Influencer Marketing AI. (1 mentions)

Top Pros or Advantages of IMAI - Influencer Marketing AI

1. Customer Support

Users appreciate the great, fast, and resolute customer support of IMAI, enhancing their overall experience.

See 1 mentions

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Mafe B.

Small-Business (50 or fewer emp.)

4.0/5

"Great platform to automate Influencer Marketing at scale"

What do you like about IMAI - Influencer Marketing AI?

- great filters to find creators - entire negotiation process made easy by the platforms - great, fast and resolute customer support

2. Dashboard Usability

Users value the intuitive dashboard usability, which simplifies creator searches and streamlines the negotiation process.

See 1 mentions

See Related User Reviews

Mafe B.

Small-Business (50 or fewer emp.)

4.0/5

"Great platform to automate Influencer Marketing at scale"

What do you like about IMAI - Influencer Marketing AI?

- great filters to find creators - entire negotiation process made easy by the platforms - great, fast and resolute customer support

3. Filtering Features

Users appreciate the great filters for finding creators, enhancing their influencer marketing experience effortlessly.

See 1 mentions

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Mafe B.

Small-Business (50 or fewer emp.)

4.0/5

"Great platform to automate Influencer Marketing at scale"

What do you like about IMAI - Influencer Marketing AI?

- great filters to find creators - entire negotiation process made easy by the platforms - great, fast and resolute customer support

4. Influencer Management

Users appreciate the powerful search engine of IMAI, which effectively identifies specialized influencers for targeted marketing.

See 1 mentions

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W H.

Small-Business (50 or fewer emp.)

5.0/5

"IMAI - Influencer Marketing AI is a great platform and does exactly what I need it to do."

What do you like about IMAI - Influencer Marketing AI?

I like the powerful search engine that can find nuances of types of very specialized influencers.

Top Cons or Disadvantages of IMAI - Influencer Marketing AI

1. Payment Issues

Users face payment issues with IMAI, experiencing confusion and poor customer support after cancellation and billing disputes.

See 1 mentions

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Verified User

Small-Business (50 or fewer emp.)

0.0/5

"BUYER BEWARE. They take your money & don't allow access if you cancel your subscription."

What do you dislike about IMAI - Influencer Marketing AI?

We were charged $500 on 01/20/25. Our company decided to cancel as we only needed it for one month, that way we wouldn't get charged for the next mont

2. Poor Customer Support

Users experience poor customer support, facing issues with cancellations and access despite prior payment assurances.

See 1 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

0.0/5

"BUYER BEWARE. They take your money & don't allow access if you cancel your subscription."

What do you dislike about IMAI - Influencer Marketing AI?

We were charged $500 on 01/20/25. Our company decided to cancel as we only needed it for one month, that way we wouldn't get charged for the next mont

3. Technical Issues

Users face bugs affecting usability flow, which can disrupt their experience with IMAI - Influencer Marketing AI.

See 1 mentions

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Mafe B.

Small-Business (50 or fewer emp.)

4.0/5

"Great platform to automate Influencer Marketing at scale"

What do you dislike about IMAI - Influencer Marketing AI?

- some bugs to fix related to usability flow

Top-Rated Alternatives

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Verified User in Retail

Small-Business (50 or fewer emp.)

1/21/2025

"BUYER BEWARE. They take your money & don't allow access if you cancel your subscription."

0/5

What do you like best about IMAI - Influencer Marketing AI?

The platform itself works fine. But there is better. Review collected by and hosted on G2.com.

What do you dislike about IMAI - Influencer Marketing AI?

We were charged $500 on 01/20/25. Our company decided to cancel as we only needed it for one month, that way we wouldn't get charged for the next month. As soon as I canceled on 01/21/25 it said we'd have access until 02/20/25. I go to use the platform & then it says I need to buy a subscription. I spoke to the AI agent that said "if you cancel you no longer have access, you will have to purchase again." even though on the cancellation screen it stated otherwise. I asked to speak to a person, & it said I would receive a message within 30 min. Now they said they're offline & will be back tomorrow. Their customer support isn't good, & now we no longer have access to a platform we paid $500 for. Review collected by and hosted on G2.com.

W H.

Publisher

Small-Business (50 or fewer emp.)

11/27/2024

"IMAI - Influencer Marketing AI is a great platform and does exactly what I need it to do."

5/5

What do you like best about IMAI - Influencer Marketing AI?

I like the powerful search engine that can find nuances of types of very specialized influencers. Review collected by and hosted on G2.com.

What do you dislike about IMAI - Influencer Marketing AI?

Nothing yet. I'm still on boarding but so far so good. Review collected by and hosted on G2.com.

Mafe B.

Head of Marketing

Small-Business (50 or fewer emp.)

2/3/2025

"Great platform to automate Influencer Marketing at scale"

4/5

What do you like best about IMAI - Influencer Marketing AI?

- great filters to find creators

- entire negotiation process made easy by the platforms

- great, fast and resolute customer support Review collected by and hosted on G2.com.

What do you dislike about IMAI - Influencer Marketing AI?

- some bugs to fix related to usability flow Review collected by and hosted on G2.com.

Gustaf R.

Small-Business (50 or fewer emp.)

3/16/2023

"IMAI is great for us"

5/5

What do you like best about IMAI - Influencer Marketing AI?

We have been using IMAI for a bit now and it is saving us a significant amount of time in sourcing influencers. Their insights are also great and we are yet to find an alternative that compares. Review collected by and hosted on G2.com.

What do you dislike about IMAI - Influencer Marketing AI?

Some of the functionality was not described in advance which led to us using up our credits very quickly. But IMAI solved this for us in short to no time, which was helpful. Review collected by and hosted on G2.com.

Sean M.

Influencer Marketing Coordinator

Small-Business (50 or fewer emp.)

5/11/2022

"A Must-Have Tool for Influencer Marketing"

4.5/5

What do you like best about IMAI - Influencer Marketing AI?

IMAI allows me to efficiently source influencers for new campaigns when needed, as well as search through profiles to identify market trends. IMAI is a tool that I trialed for a while, and as soon as the trial was up, I knew I could no longer operate without it. This tool has saved me so much time and made my job so much easier, and I have IMAI to thank for my success in many recent influencer marketing campaigns. Review collected by and hosted on G2.com.

What do you dislike about IMAI - Influencer Marketing AI?

One issue I have with the software regarding the latest update is that the profile links do not take you to the actual social media page anymore. Review collected by and hosted on G2.com.

Recommendations to others considering IMAI - Influencer Marketing AI:

I highly recommend this software if you are looking to efficiently source influencers for marketing campaigns. Review collected by and hosted on G2.com.

What problems is IMAI - Influencer Marketing AI solving and how is that benefiting you?

IMAI is allowing me to source influencers that meet the criteria for each campaign in an efficient manner. IMAI saves me a ton of time and effort, which is valuable to my business. Review collected by and hosted on G2.com.

Marta S.

Campaign Global Manager

Small-Business (50 or fewer emp.)

5/11/2022

"I use it almost everyday!"

4.5/5

What do you like best about IMAI - Influencer Marketing AI?

It is a very intuitive and easy to use tool. In addition, we get a lot of valuable information about the influencers, we can get more data than the influencer himself knows about his profile. Review collected by and hosted on G2.com.

What do you dislike about IMAI - Influencer Marketing AI?

On some occasions, we have experienced an internal bug in the tool, which has paralyzed our work. Review collected by and hosted on G2.com.

Recommendations to others considering IMAI - Influencer Marketing AI:

It is one of the best Influencer Marketing tools I have ever used. Besides, you can get a lot of performance out of it, so I would recommend that you use all the features it offers (or at least almost all of them!). It certainly saves you resources and time. Review collected by and hosted on G2.com.

What problems is IMAI - Influencer Marketing AI solving and how is that benefiting you?

It helps us deliver a very professional performance in all our influencer marketing campaigns. It is the key tool to be able to present a good selection of influencers, making sure it is a good match for each of the brands we work with. Without the tool, our day-to-day work would be much more difficult. Review collected by and hosted on G2.com.

Shimrit M.

Marketing Manager

Small-Business (50 or fewer emp.)

8/30/2022

"The best influencer marketing technology!"

5/5

What do you like best about IMAI - Influencer Marketing AI?

I definitely find the search filters extremely helpful when it comes to finding an influencer for my campaign and making sure their interests align with my brands. Review collected by and hosted on G2.com.

What do you dislike about IMAI - Influencer Marketing AI?

There wasn't anything that I specifically disliked about IMAI. Review collected by and hosted on G2.com.

Response from Eran Nizri of IMAI - Influencer Marketing AI

edit

Thank you for your honest feedback, Shimrit! Happy to see that IMAI is helping you manage and scale your program.

See how IMAI - Influencer Marketing AI improved

Ido S.

CEO- freachly Israel

Small-Business (50 or fewer emp.)

8/23/2022

"Easy to use influencer discovery platform!"

5/5

What do you like best about IMAI - Influencer Marketing AI?

The wide variety of filters available on the search really help you narrow down the list of influencers, helping you determine who the best fit is for your brand. You can search by the influencer and their audience’s interests, their follower count, account type, and so much more. Review collected by and hosted on G2.com.

What do you dislike about IMAI - Influencer Marketing AI?

Personally, I haven’t encountered anything that I dislike about IMAI. Review collected by and hosted on G2.com.

Yehuda S.

Director of Gaming / Influencer Marketing Manager

Small-Business (50 or fewer emp.)

4/25/2022

"IMAI review"

5/5

What do you like best about IMAI - Influencer Marketing AI?

It's super easy to get started with IMAI. All you need is an Internet connection and you're ready to start discovering influencers and managing your campaigns. It's got a few great features that other competitors don't have like the audience search categories that really make it super easy to find the right influencer for each client! Review collected by and hosted on G2.com.

What do you dislike about IMAI - Influencer Marketing AI?

Sometimes the search can be a bit slow. And I would like to see Twitch tracking shown, but I've heard that it should be available any time now! Review collected by and hosted on G2.com.