--- title: iGMS (formerly AirGMS) Reviews meta_title: 'iGMS (formerly AirGMS) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 45 reviews by the users' company size, role or industry to find out how iGMS (formerly AirGMS) works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 45 scale: '5' date_modified: '2026-09-28' parent_category: name: Real Estate url: https://www.g2.com/categories/real-estate ---

iGMS (formerly AirGMS) Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the efficient booking management of iGMS, especially its seamless channel synchronization and responsive support. (1 mentions)
Users value the efficient channel management with iGMS, appreciating its quick syncing and responsive support. (1 mentions)
Users appreciate the super responsive customer support of iGMS, enhancing their overall satisfaction with the service. (1 mentions)
Users value the seamless integrations of iGMS, enhancing functionality with various tools and platforms. (1 mentions)

Top Pros or Advantages of iGMS (formerly AirGMS)

iGMS (formerly AirGMS) Reviews (45)

Reviews

iGMS (formerly AirGMS) Reviews (45)

4.7
45 reviews
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JA
Jody A.
m
Small-Business (50 or fewer emp.)
"Time Saver"
5/5
What do you like best about iGMS (formerly AirGMS)?

Automated emails have saved so much time. Review collected by and hosted on G2.com.

What do you dislike about iGMS (formerly AirGMS)?

I used to be able to access for no charge on a limited version of the program Review collected by and hosted on G2.com.

Travis C.
TC
Travis C.
Entrepreneur
Small-Business (50 or fewer emp.)
"Igms user"
4/5
What do you like best about iGMS (formerly AirGMS)?

Ease of use and fairly intuitive but could be better Review collected by and hosted on G2.com.

What do you dislike about iGMS (formerly AirGMS)?

The reporting isn't very useful and it's expensive Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Verified User in Hospitality
Small-Business (50 or fewer emp.)
"Great Software"
5/5
What do you like best about iGMS (formerly AirGMS)?

The task function of the software for cleaning task and maintenance Review collected by and hosted on G2.com.

What do you dislike about iGMS (formerly AirGMS)?

no live support to talk to other than chat Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Verified User in Hospitality
Small-Business (50 or fewer emp.)
"Nampa"
5/5
What do you like best about iGMS (formerly AirGMS)?

I came to AirGMS first to be able to share calendar information with our housekeeping people, after having issues with google calendar. I also think I'll really like all the messaging templates once I get them set up. I know there's lots more to explore. Thanks! Review collected by and hosted on G2.com.

What do you dislike about iGMS (formerly AirGMS)?

Haven't used enough to find something to mention Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Convient & Working Well for owners & managers"
4.5/5
What do you like best about iGMS (formerly AirGMS)?

I enjoy that all aspects work effortlessly. I am able to change what I need to change & numbers in the spreadsheet section are accurate. The automation is perfect & the whole process is super simple to set up. Review collected by and hosted on G2.com.

What do you dislike about iGMS (formerly AirGMS)?

There isnt much I dislike a about this software. Honestly, the only complaint I have is the separation of Vrbo & Airbnb but I believe they are still working on the vrbo side of things to make it even better. Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Verified User in Hospitality
Small-Business (50 or fewer emp.)
"Decreases time spent on messaging guests by 90%"
4.5/5
What do you like best about iGMS (formerly AirGMS)?

Hands off message response, check in and check out instructions, and having everything in one place Review collected by and hosted on G2.com.

What do you dislike about iGMS (formerly AirGMS)?

The user interface is not super friendly at times. The messaging window can be information overload Review collected by and hosted on G2.com.

Sean B.
SB
Sean B.
Owner
Small-Business (50 or fewer emp.)
"Family owned vacation rental operator"
5/5
What do you like best about iGMS (formerly AirGMS)?

This application literally has fixed every issue I have had with Airbnb and VRBO integration. It seamlessly integrates them. The automated messages are awesome as well as the cleaning task feature. Instead of manually updating my maid she has access to all my calendars and gets a notification every time someone books. I estimate that this app will save me 500 hrs and I have four properties. Review collected by and hosted on G2.com.

What do you dislike about iGMS (formerly AirGMS)?

The VRBO delay needs to be fixed. Also, please add the automated VRBO review. Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Verified User in Hospitality
Small-Business (50 or fewer emp.)
"Airgms Review by CHECKiN"
2.5/5
What do you like best about iGMS (formerly AirGMS)?

Communication platform with multiple account. The template generator are easy to use. It's easy to leave reviews in bunch but I miss the time where we could see if a guest already left us a review, or not. Review collected by and hosted on G2.com.

What do you dislike about iGMS (formerly AirGMS)?

It's not efficient to change the price directly on the platform since we can't modify the availability setting. The integration of new account has been an headache lately. We don't have a lot of information about what's coming next .. will we be able to completely synchronise our account with VRBO/Homeaway. The app is lagging and we always need to close, refresh and reopen. Airgms should let the admin to set an alarm for a To-Do. For example : setting an alarm to let the guest know if an early check-in is possible 24H before their arrival. The to-do list is convenient but I think it'd be a big add-on to set an alarm. Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Verified User in Hospitality
Small-Business (50 or fewer emp.)
"User-Friendly App for Hosts"
4.5/5
What do you like best about iGMS (formerly AirGMS)?

Super user-friendly app, easy to understand with a huge learning curve. Review collected by and hosted on G2.com.

What do you dislike about iGMS (formerly AirGMS)?

Maybe it's there and I didn't know but I can't seem to personalize the notifications if I have few properties and I just want Property 1 notifications to go to manager 1 and Property 2 notifications to manager 2 so manager 1 is not bombarded with Property 2 notifications. Hope it makes sense, if it's there then I would certainly like to know how can I program it if not then I would request you to consider adding this feature. Review collected by and hosted on G2.com.

JV
Julie V.
Principal
Real Estate
Small-Business (50 or fewer emp.)
"Double in size"
4.5/5
What do you like best about iGMS (formerly AirGMS)?

Airgms has been a pivotal component in my growth through out the past year.

I would not have been able to expand the way I did without this software. I was able to more than double in size (21 properties to 45) while reducing the amount of administration that was required.

What I like most about airgms is they are continually reaching out to theor clients to get our input on new features they can add to improve. Review collected by and hosted on G2.com.

What do you dislike about iGMS (formerly AirGMS)?

Nothing to date. This software has helped me immensely. Review collected by and hosted on G2.com.