I use the Feedback and PI parts of Ideagen Risk Management, I'm a data analyst, reporting on the data.

It allows different types of feedback to be recorded consistently and has enough flexibility in the PI system to allow all the basic types of metrics.

The built in reporting is perfectly adequate for operational use.

The browser version has been stable and reliable.

If your needs are met by the built in fields and you don't need to automate data extraction, it does the job. Review collected by and hosted on G2.com.

I use the Feedback and PI parts of Ideagen Risk Management, I'm a data analyst, reporting on the data.

Getting data out of the system in any automated way is difficult.

The help site will give you an idea of the challenges: https://classichelp.pentanarpm.com/index.htm?reportcentral.htm

There are work arounds, but it takes extra effort and time and it can't be automated unless you only use the built in fields. Review collected by and hosted on G2.com.

The platform makes it simple for users to update their actions, risks, and performance indicators. The support team at Ideagen are always ready to assist with queries and issues and respond very quickly. Review collected by and hosted on G2.com.

Sometimes there is a requirement to add information for which there is no field available, however, Ideagen are very good at adding in tailored fields where necessary. Review collected by and hosted on G2.com.

What we appreciate about the Pentana/Ideagen Risk platform:

User-Friendly Interface: The platform is designed to be intuitive and easy to navigate for both occasional and frequent users. Even those who don't use it regularly find it simple to pick up and use when needed.

Flexible Risk Assessment: Ideagen allows organizations to analyze and categorize risks according to their unique needs, providing greater independence from the software itself.

Real-Time Data and Reporting: The platform's live data dashboards and automated workflows enhance the accuracy and speed of risk reporting, ensuring up-to-date insights.

Comprehensive Control Coverage: With no limitations on controls or entities, Pentana/Ideagen ensures that all types of risks can be monitored across the entire organization. Review collected by and hosted on G2.com.

From our experience with the product, a historic reliance on Java has been a problem for us due to the way our environment is set up, but this is by no means a fault of the product. Pentana/Ideagen Risk is something we see ourselves continuing to use as an organization, and we will hopefully be moving to the cloud in due course. Review collected by and hosted on G2.com.

Performance indicators can easily be created in the PI module and users can easily enter information for these. PIs can both be assigned to individual users or groups of users. That Ideagen PI module is web based. Traffic light system is used to show status of PIs so easy for non users of Ideagen to read and interpret reports created from Ideagen. Review collected by and hosted on G2.com.

That the reporting function is done via a desktop application and not integrated with the web based end user application. Not easy to create graphs from PI information and not intuitive as involves many clicks. Hard to customise PI graphs. Difficult to export PI graphs to non-users of Ideagen in say a Word/PDF format of a report. Review collected by and hosted on G2.com.

It allows organisations to meet statutory reporting requirements and allows for information to be pulled into portals and presented in an accessible way. It allows the organisation to monitor risks, actions and performance against our priorities. The price of the product means that it is accessible and a good alternative to the much more expensive systems that are available. Review collected by and hosted on G2.com.

With the move towards platforms like PowerBi and the ability to easily navigate through information at a click of a button I am disappointed at the lack of APIs that would allow the systems to speak with one another. I appreciate that they are building a new platform that will hopefully address this but can not comment on this as I have yet to see the performance module which is relevant to my role. A more modern, accessible and interactive way to present information to those in the organisation without an account would be welcomed. Additionally, the amount of permissions required for queries within the portals is extensive. Review collected by and hosted on G2.com.

Set up well, easy to understand, a degree of creativity Review collected by and hosted on G2.com.

Some lack of functionality at times, can go down at unexpected times Review collected by and hosted on G2.com.

The risk management is centralised which is very helpful and efficient for when using. Furthermore, the interface is very user-friendly which makes it really easy to use. Review collected by and hosted on G2.com.

For users who are new to risk management software, it can be quite hard for them to use the tools which creates a learning curve. So the software may not be used to its full potential. Review collected by and hosted on G2.com.

The database looks great, and it is clear where and how to access the different parts of the system. It also allows access to a lot of staff, so the whole of the company is able to use it - meaning that everyone is able to report. Review collected by and hosted on G2.com.

Some parts of the system do not make sense i.e. action manager doesn't automatically link to the report, so sometimes it can be confusing or difficult to remember how to access the correct part you need (i.e. to close down an action). You also cannot close an action on behalf of a member of staff which is frustrating i.e. if a manager is on annual leave or sick leave. Review collected by and hosted on G2.com.

Personalised portals

Ease of accessing "your" risks and actions

Ease of generating reports

Ability to completely personalise reports

Ability to set triggers for email reminders

Easy to use (once you've managed the initial orientation process)

Straight forward integration with our single sign on and therefore easy to access from our intranet homepage

Responsive service when I've had queries Review collected by and hosted on G2.com.

There are aspects missing that I would like to have on the system (such as a section for gaps in controls)

The headings are not always intuitive

Unable to move risks to sit under a parent risk if incorrectly entered by user

Allows the same risk code to be used more than once Review collected by and hosted on G2.com.

The amount of customisable items that could be undertaken within the system Review collected by and hosted on G2.com.

can be quite clunky at times and sometimes times out a lot Review collected by and hosted on G2.com.