--- title: IBM Robotic Process Automation (RPA) Reviews meta\_title: 'IBM Robotic Process Automation (RPA) Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 286 reviews by the users' company size, role or industry to find out how IBM Robotic Process Automation (RPA) works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 286 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Process Automation url: https://www.g2.com/categories/process-automation ---

# IBM Robotic Process Automation (RPA) Reviews & Product Details

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IBM’s market-leading, AI-powered IBM® Robotic Process Automation (RPA) technology is a complete task automation software that enables clients to automate more of their time-consuming, tedious and repetitive work. To help clients get started quickly and automate more business and IT processes at scale, as the demands of their business grow, IBM RPA offers simple licensing and deployment options. Software robots, or bots, can act on AI insights to complete tasks with no lag time and enable you to achieve digital transformation.

* * *

Seller
[IBM](https://www.g2.com/sellers/ibm)
Discussions
[IBM Robotic Process Automation (RPA) Community](https://www.g2.com/products/ibm-robotic-process-automation-rpa/discuss)
Languages Supported

German, English, French, Japanese, Korean, Portuguese, Spanish, Chinese (Simplified)

Solution Type

Best-of-Breed

Overview by
Emily Hagopian

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## Pricing

Pricing provided by IBM Robotic Process....

### No-cost Trial

$0.00

USD

### Software as a service (SaaS)

Starting at $840.00 per month

USD

[
View More Pricing Information
](https://www.g2.com/products/ibm-robotic-process-automation-rpa/pricing)

## Top-Rated Alternatives

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UiPath Agentic Automation

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Automation Anywhere Agentic Process Automation

4.5/5(5,623)

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[

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## User Insights

Average based on 286 real user reviews.

Implementation Time

3 months

Perceived Cost

$$$$$

[Log in to unlock pricing and user insights](/login)

EO

Eduardo O.

System Analyst

Mid-Market (51-1000 emp.)

5/18/2023

"Very interesting tool"

4.5/5

What do you like best about IBM Robotic Process Automation (RPA)?

The work is completed promptly and accurately, and it can recognize and respond precisely to human intervention. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

There is a shortage of training to equip us in IMB Robotic, as most are in foreign languages, disadvantaging the Brazilian public. Review collected by and hosted on G2.com.

What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?

The IBM Robotic automatically sends SMS within the protocol at the company UNIMED SERRANA RJ. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated

 ![Daniel O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel O.")
DO

Daniel O.

Mid-Market (51-1000 emp.)

10/11/2023

"Visualization of available IBM tools"

4.5/5

What do you like best about IBM Robotic Process Automation (RPA)?

in hyper robotization the part of workflow and delegations Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

does not apply, as I do not know the tool in depth Review collected by and hosted on G2.com.

What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?

Registration update Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller inviteAI Translated

YS

Ythalo S.

Enterprise (\> 1000 emp.)

5/17/2023

"An innovative experience"

4.5/5

What do you like best about IBM Robotic Process Automation (RPA)?

What I found different and really liked was the practicality and ease with which we can automate various processes and daily tasks. Where people who do not have much programming knowledge can perform and create new automations. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

The disadvantages that I could perceive and identify were related to the fact that we cannot clearly find what each option/button of the IBM Robotic Process Automation means. Review collected by and hosted on G2.com.

What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?

The process automations of the company's areas, seeing the opportunities to improve and speed up the tasks and consumption of the sectors Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller inviteAI Translated

 ![Verified User in Logistics and Supply Chain](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Logistics and Supply Chain")
UL

Verified User in Logistics and Supply Chain

Mid-Market (51-1000 emp.)

10/10/2023

"World of infinite possibilities."

5/5

What do you like best about IBM Robotic Process Automation (RPA)?

What I liked most were the possibilities of automating processes and having great productivity. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

Difficult to describe what I didn't like... In our training, everything was well explained and doubts were clarified, now it depends on the proactivity and attitude of the company to automate everything possible. Review collected by and hosted on G2.com.

What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?

Currently in my department, we are automating quotation processes. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller inviteAI Translated

CN

Chrigor N.

Small-Business (50 or fewer emp.)

5/15/2023

"IBM Robotic Process Automation - RPA"

5/5

What do you like best about IBM Robotic Process Automation (RPA)?

The best thing about IBM Robotic Process Automation is the fact that it has integrations, such as email and database, for easy connection. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

The worst part of IBM Robotic Process Automation is the fact that it demands a lot from a machine to be used in Runtime. Review collected by and hosted on G2.com.

What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?

Automation of payroll generation in the TOTVS environment. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated

 ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction")
AC

Verified User in Construction

Small-Business (50 or fewer emp.)

6/5/2023

"IBM RPA a 24/7 assistant"

5/5

What do you like best about IBM Robotic Process Automation (RPA)?

Its ability to improve efficiency and accuracy, reduce human errors, and free up employees to perform higher-value activities. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

The licensing model. The need for constant supervision to ensure its correct functioning, the dependence on legacy systems, and the possibility of interruptions in automated processes if there are changes in the interfaces or applications used. Review collected by and hosted on G2.com.

What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?

We are solving problems related to inefficiency, lack of precision, and excessive workload in our business processes. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated

AD

Anderson D.

Enterprise (\> 1000 emp.)

6/1/2023

Business partner of the seller or seller's competitor, not included in G2 scores.

"I work as an automation analyst and PO of the hyperautomation squad at Ailos"

4/5

What do you like best about IBM Robotic Process Automation (RPA)?

The possibility of orchestrating multiple servers for execution Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

The management of information within the tenant, such as in the orchestration of processes. Review collected by and hosted on G2.com.

What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?

It helped us to boost and scale the automation of processes in an orderly manner across all credit cooperatives. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated

GS

Gabriel S.

Enterprise (\> 1000 emp.)

5/12/2023

"A complete and highly interactive platform. Anyone can develop an automation."

5/5

What do you like best about IBM Robotic Process Automation (RPA)?

The ease of setting up automations with just "Click and drag" Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

How the commands are arranged on the "Designer" screen seems a bit confusing to me. Review collected by and hosted on G2.com.

What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?

The high number of internal processes that required simplification and technology, with IBM RPA the processes can be automated in simpler ways. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated

GB

Gudierre B.

Small-Business (50 or fewer emp.)

5/12/2023

"Automation with Ease"

4.5/5

What do you like best about IBM Robotic Process Automation (RPA)?

The ease of performing various automation processes in low-code. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

What bothers me a little about the tool are the few possibilities of native browsers. Review collected by and hosted on G2.com.

What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?

In the company where I work, we have many repetitive processes and with the implementation of the tool, there was a huge gain in task execution time. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated

 ![Verified User in Pharmaceuticals](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Pharmaceuticals")
EP

Verified User in Pharmaceuticals

Mid-Market (51-1000 emp.)

10/17/2023

"RPA IBM GAM"

4/5

What do you like best about IBM Robotic Process Automation (RPA)?

Team time savings, ease of use, process security, scalability, reduction of errors in operation. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

Lack of extensive use of AI. Limitation of execution due to licenses. Review collected by and hosted on G2.com.

What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?

Customer, product, and commercial condition registration: ensuring accuracy in the process, freeing up intellectual capital. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: Seller inviteAI Translated

## Questions about IBM Robotic Process Automation (RPA)? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about IBM Robotic Process Automation (RPA)
](https://www.g2.com/products/ibm-robotic-process-automation-rpa/discussions/new)

 ![Rajashekhar P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rajashekhar P.")
RP

Rajashekhar P V
•
Last activity about 4 years ago

Is it competitive with Uipath?

1 Upvote

1

[
Join the conversation
](https://www.g2.com/discussions/is-it-competitive-with-uipath)

 ![KEVIN G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "KEVIN G.")
KG

KEVIN GALAVIS CUELLO
•
Last activity over 4 years ago

How can this technology be integrated with Blockchain?

1 Upvote

1

[
Join the conversation
](https://www.g2.com/discussions/como-puede-integrarse-esta-tecnologia-con-blockchain)

[
View all Discussions
](https://www.g2.com/products/ibm-robotic-process-automation-rpa/discuss)

## Pricing Options

Pricing provided by IBM Robotic Process....

### No-cost Trial

$0.00

USD

### Software as a service (SaaS)

Starting at $840.00 per month

USD

### On premises 

Starting at $840.00 per month

USD

[
View More Pricing Information
](https://www.g2.com/products/ibm-robotic-process-automation-rpa/pricing)

IBM Robotic Process Automation (RPA) Comparisons

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Automation Anywhere Agentic...

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##### 
##### IBM Robotic Process Automation (RPA) Features

Automation Building

Visual Editor

Workflow Recording

Pre-Built Templates

Bot Management & Execution

Bot Scheduling

Attended Automation

Unattended Automation

Intelligent Automation

OCR

Machine Learning

NLP

[
View More Features
](https://www.g2.com/products/ibm-robotic-process-automation-rpa/features)

##### Categories on G2

[Robotic Process Automation (RPA)](https://www.g2.com/categories/robotic-process-automation-rpa)

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