--- title: IBM Robotic Process Automation (RPA) Reviews meta\_title: 'IBM Robotic Process Automation (RPA) Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 286 reviews by the users' company size, role or industry to find out how IBM Robotic Process Automation (RPA) works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 286 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Process Automation url: https://www.g2.com/categories/process-automation --- # IBM Robotic Process Automation (RPA) Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by IBM Robotic Process Automation (RPA) but has limited features. Are you part of the IBM Robotic Process Automation (RPA) team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! IBM’s market-leading, AI-powered IBM® Robotic Process Automation (RPA) technology is a complete task automation software that enables clients to automate more of their time-consuming, tedious and repetitive work. To help clients get started quickly and automate more business and IT processes at scale, as the demands of their business grow, IBM RPA offers simple licensing and deployment options. Software robots, or bots, can act on AI insights to complete tasks with no lag time and enable you to achieve digital transformation. * * * Seller [IBM](https://www.g2.com/sellers/ibm) Discussions [IBM Robotic Process Automation (RPA) Community](https://www.g2.com/products/ibm-robotic-process-automation-rpa/discuss) Languages Supported German, English, French, Japanese, Korean, Portuguese, Spanish, Chinese (Simplified) Solution Type Best-of-Breed Overview by Emily Hagopian Show More ## Pricing Pricing provided by IBM Robotic Process.... ### No-cost Trial $0.00 USD ### Software as a service (SaaS) Starting at $840.00 per month USD [ View More Pricing Information ](https://www.g2.com/products/ibm-robotic-process-automation-rpa/pricing) ## Top-Rated Alternatives [ ![UiPath Agentic Automation](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "UiPath Agentic Automation") UiPath Agentic Automation 4.6/5(7,581) ](https://www.g2.com/products/uipath-agentic-automation/reviews) [ ![Automation Anywhere Agentic Process Automation](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Automation Anywhere Agentic Process Automation") Automation Anywhere Agentic Process Automation 4.5/5(5,623) ](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) [ ![Microsoft Power Automate](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Microsoft Power Automate") Microsoft Power Automate 4.4/5(1,097) ](https://www.g2.com/products/microsoft-power-automate/reviews) [ View All Alternatives ](https://www.g2.com/products/ibm-robotic-process-automation-rpa/competitors/alternatives) ## User Insights Average based on 286 real user reviews. Implementation Time 3 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Leandro d.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Leandro d.") LD Leandro d. Coordenador jurídico Mid-Market (51-1000 emp.) 10/14/2023 "The initial effort is worth it, the reward is great." 5/5 What do you like best about IBM Robotic Process Automation (RPA)? The level of service, few errors, codes that work. Review collected by and hosted on G2.com. What do you dislike about IBM Robotic Process Automation (RPA)? I don't know programming languages deeply. Review collected by and hosted on G2.com. What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you? Issuance of Negative Debt Certificate, data verification at the RFB. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller inviteAI Translated FA Fabiano Gustavo A. Small-Business (50 or fewer emp.) 5/12/2023 "RPA for Business in all areas." 4/5 What do you like best about IBM Robotic Process Automation (RPA)? What I like most is the part of setting up automations, using a language specifically developed for this purpose, natively connecting with browsers, operating systems, among others. Review collected by and hosted on G2.com. What do you dislike about IBM Robotic Process Automation (RPA)? What I don't like is the security of the password vault, where the developer can obtain the password, and in banking automations, this is concerning. The cost of licenses is another point I hear complaints about from clients. Review collected by and hosted on G2.com. What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you? He is automating repetitive and exhausting processes for users, thereby freeing up time for people to focus on areas of greater added value to the function they perform, removing tasks that automation could handle without errors. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller inviteAI Translated ![Victor F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Victor F.") VF Victor F. Developer Analyst RPA Jr. Enterprise (\> 1000 emp.) 5/11/2023 "My experience with IBM was satisfied with the basic funtions that the plataform offered to us." 4/5 What do you like best about IBM Robotic Process Automation (RPA)? - Commands about to access, click and others in the web browsers; - Datatable creations; - Excel commands; - Log and other forms to see if the proccess runned Review collected by and hosted on G2.com. What do you dislike about IBM Robotic Process Automation (RPA)? - Problems with SAP interaction (slow proccess); - Difficulties to schedule the bots in the Virtual Desktops through IBM tenant; Review collected by and hosted on G2.com. What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you? My experience with IBM was satisfied with the basic funtions that the plataform offered to us. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Miguel Arcanjo C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Miguel Arcanjo C.") MC Miguel Arcanjo C. Técnico de TI Mid-Market (51-1000 emp.) 5/11/2023 "IBM AUTOMATION" 4.5/5 What do you like best about IBM Robotic Process Automation (RPA)? I like IBM because it automates processes, bringing agility and practicality to everyday life. Review collected by and hosted on G2.com. What do you dislike about IBM Robotic Process Automation (RPA)? I don't like it because it only has support in the main language (ENGLISH) Review collected by and hosted on G2.com. What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you? We have some processes that IBM has automated in our corporate environment, such as sending SMS messages to inform beneficiaries of overdue invoices. Since there are many emails, this process has been automated, saving and optimizing the department's time. Review collected by and hosted on G2.com. Show More 5/6/2024 Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated RV Raquel V. Enterprise (\> 1000 emp.) 5/18/2023 "Product evaluation" 5/5 What do you like best about IBM Robotic Process Automation (RPA)? Visibility and governance. These are words that define the platform well. The possibilities for integrations are unlimited, it is possible to manage processes in one place. Review collected by and hosted on G2.com. What do you dislike about IBM Robotic Process Automation (RPA)? There is no specific point that I dislike, the solution is complete, we are in a learning phase where we will be able to provide more assertive feedback after the project training. Review collected by and hosted on G2.com. What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you? Today we are using it to automate Operational processes where we already had RPAs but there was no governance and intelligence from the rules engine behind it. The main benefit is operational efficiency, improving the user experience at the end, the holder. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller inviteAI Translated ![Henrique M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Henrique M.") HM Henrique M. Small-Business (50 or fewer emp.) 5/18/2023 "Fácil automatizar processos" 4.5/5 What do you like best about IBM Robotic Process Automation (RPA)? How easy the platform provides us with automation and quick delivery of projects. Review collected by and hosted on G2.com. What do you dislike about IBM Robotic Process Automation (RPA)? A complete solution in SaaS. Currently, we use our own cloud, installing licenses on premises in our environment. Review collected by and hosted on G2.com. What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you? Processes in the financial and HR areas mainly. These are business verticals with our main focus of operation. Review collected by and hosted on G2.com. Show More 6/13/2023 Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated AB Alberto B. Mid-Market (51-1000 emp.) 5/12/2023 "Productivity Gain" 5/5 What do you like best about IBM Robotic Process Automation (RPA)? We are making significant progress with automation initiatives through IBM's RPA tool, bringing a substantial productivity gain. Certainly, a well-designed project can already cover the cost of the tool for the entire year. Review collected by and hosted on G2.com. What do you dislike about IBM Robotic Process Automation (RPA)? We have no criticism; compared to other market tools, we find a very interesting cost-benefit ratio. Perhaps the difficulty in finding qualified labor could be a point of concern. Review collected by and hosted on G2.com. What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you? We are resolving repetitive activities that do not add value or are prone to errors, which RPA can easily replace and ensure the execution of the activity with speed and accuracy. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller inviteAI Translated NP Nayara P. Enterprise (\> 1000 emp.) 6/1/2023 "Positive experience" 4.5/5 What do you like best about IBM Robotic Process Automation (RPA)? The tool is easy to use and intuitive. Review collected by and hosted on G2.com. What do you dislike about IBM Robotic Process Automation (RPA)? I would like the log to be more complete. Additionally, sometimes the file containing the log is corrupted and it is not possible to identify the exact point where the robot encountered a problem. Review collected by and hosted on G2.com. What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you? It was possible to automate repetitive tasks and optimize employees' time. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated TL Tomás L. Small-Business (50 or fewer emp.) 5/23/2023 "Great performance when it comes to robot development and scheduling" 4/5 What do you like best about IBM Robotic Process Automation (RPA)? A good experience with the operation of the robot in general, great performance and objective activities regarding how to use it. Review collected by and hosted on G2.com. What do you dislike about IBM Robotic Process Automation (RPA)? My only caveats are learning issues via internet content which is very scarce and the need to know a lot about HTML to make your codes dynamic. If within the IBM learning content there were HTML lessons, that would make it a lot easier. Review collected by and hosted on G2.com. What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you? IBM RPA helped me in the issue of development productivity in matters of simplicity and in the part of scheduling, I found it very simple and practical. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite CB Christian B. Mid-Market (51-1000 emp.) 5/22/2023 "Helping to improve efficiency in clients" 4.5/5 What do you like best about IBM Robotic Process Automation (RPA)? - Unlimited developers - Chatbot included - Ability to run robots in parallel on the same server - Post-sale team always present and timely Review collected by and hosted on G2.com. What do you dislike about IBM Robotic Process Automation (RPA)? - Some updates to IBM RPA affect the execution of the robots, for which effort is required to modify the robots. - Integrations with some legacy applications are very complex. Review collected by and hosted on G2.com. What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you? - Simplify the repetitive processes of my clients carried out by a group of people - There are multiple cross-industry use cases such as bank reconciliations, verification of physical invoices with the ERP, among others Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller inviteAI Translated ## Questions about IBM Robotic Process Automation (RPA)? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about IBM Robotic Process Automation (RPA) ](https://www.g2.com/products/ibm-robotic-process-automation-rpa/discussions/new) ![Rajashekhar P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rajashekhar P.") RP Rajashekhar P V • Last activity about 4 years ago Is it competitive with Uipath? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/is-it-competitive-with-uipath) ![KEVIN G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "KEVIN G.") KG KEVIN GALAVIS CUELLO • Last activity over 4 years ago How can this technology be integrated with Blockchain? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/como-puede-integrarse-esta-tecnologia-con-blockchain) [ View all Discussions ](https://www.g2.com/products/ibm-robotic-process-automation-rpa/discuss) ## Pricing Options Pricing provided by IBM Robotic Process.... ### No-cost Trial $0.00 USD ### Software as a service (SaaS) Starting at $840.00 per month USD ### On premises Starting at $840.00 per month USD [ View More Pricing Information ](https://www.g2.com/products/ibm-robotic-process-automation-rpa/pricing) IBM Robotic Process Automation (RPA) Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_dd744c0a19199f5490bf8e9f05949d96/uipath-agentic-automation.png "Product Avatar Image") UiPath Agentic Automation 4.6/5(7,581) [ Compare Now ](https://www.g2.com/compare/ibm-robotic-process-automation-rpa-vs-uipath-agentic-automation) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1d0092c590238189e14320421b5331dc/automation-anywhere-agentic-process-automation.png "Product Avatar Image") Automation Anywhere Agentic... 4.5/5(5,623) [ Compare Now ](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-ibm-robotic-process-automation-rpa) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_dd08426f9b1cd59deeab3d8fae3cd327/microsoft-power-automate.PNG "Product Avatar Image") Microsoft Power Automate 4.4/5(1,097) [ Compare Now ](https://www.g2.com/compare/ibm-robotic-process-automation-rpa-vs-microsoft-power-automate) ##### ##### IBM Robotic Process Automation (RPA) Features Automation Building Visual Editor Workflow Recording Pre-Built Templates Bot Management & Execution Bot Scheduling Attended Automation Unattended Automation Intelligent Automation OCR Machine Learning NLP [ View More Features ](https://www.g2.com/products/ibm-robotic-process-automation-rpa/features) ##### Categories on G2 [Robotic Process Automation (RPA)](https://www.g2.com/categories/robotic-process-automation-rpa) ##### Explore More [What influencer marketing platforms work well for a mid-market brand that needs to run campaigns across multiple channels without a big agency?](https://www.g2.com/discussions/what-influencer-marketing-platforms-work-well-for-a-mid-market-brand-that-needs-to-run-campaigns-across-multiple-channels-without-a-big-agency)[What is the top mobile app analytics solution for gaming apps?](https://www.g2.com/discussions/what-is-the-top-mobile-app-analytics-solution-for-gaming-apps)[Best platforms for automating cloud compliance audits](https://www.g2.com/discussions/what-are-the-best-platforms-for-automating-cloud-compliance-audits) [What product analytics tools let a product manager run cohort analysis and funnel reports without writing SQL or waiting on a data engineer?](https://www.g2.com/discussions/what-product-analytics-tools-let-a-product-manager-run-cohort-analysis-and-funnel-reports-without-writing-sql-or-waiting-on-a-data-engineer)[What platform provides automated job posting distribution?](https://www.g2.com/discussions/what-platform-provides-automated-job-posting-distribution)[Pros and Cons Details](https://www.g2.com/products/ibm-robotic-process-automation-rpa/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)