--- title: IBM Robotic Process Automation (RPA) Reviews meta_title: 'IBM Robotic Process Automation (RPA) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 284 reviews by the users' company size, role or industry to find out how IBM Robotic Process Automation (RPA) works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 284 scale: '5' date_modified: '2026-10-23' parent_category: name: Process Automation url: https://www.g2.com/categories/process-automation ---

IBM Robotic Process Automation (RPA) Reviews & Product Details

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Pricing

Pricing provided by IBM Robotic Process....

No-cost Trial

$0.00
USD

Software as a service (SaaS)

Starting at $840.00 per month
USD

User Insights

Average based on 284 real user reviews.

Implementation Time

3 months

Perceived Cost

$$$$$

IBM Robotic Process Automation (RPA) Reviews (284)

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Reviews

IBM Robotic Process Automation (RPA) Reviews (284)

View 1 Video Reviews
4.7
284 reviews

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Generated using AI from real user reviews

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Diego O.
DO
Diego O.
Mid-Market (51-1000 emp.)
"RPA Training"
5/5
What do you like best about IBM Robotic Process Automation (RPA)?

I think RPA is an excellent tool for gaining performance and productivity. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

Does not apply. The RPA tool is great. Review collected by and hosted on G2.com.

HR
helloam r.
Enterprise (> 1000 emp.)
Originally submitted 5/12/2023
"Easy and complicated at the same time"
3/5
What do you like best about IBM Robotic Process Automation (RPA)?

The interface is very easy to use, very intuitive and visually appealing, making it easy for the user to navigate all the applications it contains. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

the buttons are easy, but it requires a lot of knowledge for something to be truly functional, an example: if you want to get information from another screen, you need to create a "variable" to fetch that information, someone without a minimum of programming knowledge wouldn't know how to use it or even know that they need to create this information. Review collected by and hosted on G2.com.

MB
marcos b.
Mid-Market (51-1000 emp.)
"Very efficient and practical"
5/5
What do you like best about IBM Robotic Process Automation (RPA)?

The ease of use and the considerable improvement in results Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

So far I haven't seen any defect

There is no disadvantage Review collected by and hosted on G2.com.

Rafael L.
RL
Rafael L.
Mid-Market (51-1000 emp.)
"Excellent"
5/5
What do you like best about IBM Robotic Process Automation (RPA)?

The possibility of automating manual processes. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

Although it facilitates the automation of the process, if there is any misconfiguration, the process does not complete. Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Verified User in Telecommunications
Enterprise (> 1000 emp.)
"A promising experience"
4.5/5
What do you like best about IBM Robotic Process Automation (RPA)?

"IBM RPA" is a solution that allows automating business and IT processes at scale, with ease and speed. The "bots" perform tasks without delays and enable digital transformation. Some points I liked most about the tool are:

- The simple licensing, low-code development, and deployment options.

- The integration with OCR and intelligent "chatbots" to automate more types of work.

- The intelligent distribution of work among various "bots".

"IBM RPA" is a new tool in the market, but promising, with a user-friendly development environment and good documentation to assist in learning its use. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

As it is a new tool, it still lacks a few functionalities that already exist in older and more established tools in the market, which is understandable, but the important point is that the development team has been continuously implementing improvements in this project. Review collected by and hosted on G2.com.

Nicolás R.
NR
Nicolás R.
Mid-Market (51-1000 emp.)
"Meet the expectations"
4/5
What do you like best about IBM Robotic Process Automation (RPA)?

It has a user-friendly and easy-to-use interface, with useful integrations to be able to use it in various use cases. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

The community available for support is not very large, and the error logs are very difficult to decipher without help from an IBM team. Review collected by and hosted on G2.com.

CESAR K.
CK
CESAR K.
Mid-Market (51-1000 emp.)
"REFLEXIVE"
5/5
What do you like best about IBM Robotic Process Automation (RPA)?

Gain in productivity and availability of the team for essential activities Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

Dependence on programming experience Review collected by and hosted on G2.com.

AK
Augusto K.
Mid-Market (51-1000 emp.)
"The use of IBM RPA allows our company to operate 24 hours a day"
4.5/5
What do you like best about IBM Robotic Process Automation (RPA)?

The scheduled operation of the product allows our company to perform administrative tasks during the early morning, increasing the productivity of our services. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

The level of assertiveness in screen recognition still seems to require some development. Review collected by and hosted on G2.com.

Paulo R.
PR
Paulo R.
Mid-Market (51-1000 emp.)
"The training was concise and productive."
3.5/5
What do you like best about IBM Robotic Process Automation (RPA)?

Productivity is the release of the employee for other non-repetitive tasks. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

If the process is not well designed, don't do it because the result will not be satisfactory. Review collected by and hosted on G2.com.

DR
Denise R.
Mid-Market (51-1000 emp.)
"An easy-to-use tool to automate various tasks and processes"
4.5/5
What do you like best about IBM Robotic Process Automation (RPA)?

I like that it includes automation through chatbots. Interacting with web pages is very easy and the dashboards for monitoring the execution of the bots. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

Sometimes it causes problems to stabilize the message queue and you have to ask IBM support to solve it since there isn't much documentation. Review collected by and hosted on G2.com.

Questions about IBM Robotic Process Automation (RPA)? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Rajashekhar P.
RP
Rajashekhar P V
•
Last activity over 4 years ago

Is it competitive with Uipath?

KEVIN  G.
KG
KEVIN GALAVIS CUELLO
•
Last activity almost 5 years ago

How can this technology be integrated with Blockchain?

Pricing Options

Pricing provided by IBM Robotic Process....

No-cost Trial

$0.00
USD

Software as a service (SaaS)

Starting at $840.00 per month
USD

On premises

Starting at $840.00 per month
USD
IBM Robotic Process Automation (RPA) Comparisons
IBM Robotic Process Automation (RPA) Features
Visual Editor
Workflow Recording
Pre-Built Templates
Bot Scheduling
Attended Automation
Unattended Automation
OCR
Machine Learning
NLP