--- title: IBM Robotic Process Automation (RPA) Reviews meta\_title: 'IBM Robotic Process Automation (RPA) Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 286 reviews by the users' company size, role or industry to find out how IBM Robotic Process Automation (RPA) works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 286 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Process Automation url: https://www.g2.com/categories/process-automation --- # IBM Robotic Process Automation (RPA) Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by IBM Robotic Process Automation (RPA) but has limited features. Are you part of the IBM Robotic Process Automation (RPA) team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! IBM’s market-leading, AI-powered IBM® Robotic Process Automation (RPA) technology is a complete task automation software that enables clients to automate more of their time-consuming, tedious and repetitive work. To help clients get started quickly and automate more business and IT processes at scale, as the demands of their business grow, IBM RPA offers simple licensing and deployment options. Software robots, or bots, can act on AI insights to complete tasks with no lag time and enable you to achieve digital transformation. * * * Seller [IBM](https://www.g2.com/sellers/ibm) Discussions [IBM Robotic Process Automation (RPA) Community](https://www.g2.com/products/ibm-robotic-process-automation-rpa/discuss) Languages Supported German, English, French, Japanese, Korean, Portuguese, Spanish, Chinese (Simplified) Solution Type Best-of-Breed Overview by Emily Hagopian Show More ## Pricing Pricing provided by IBM Robotic Process.... ### No-cost Trial $0.00 USD ### Software as a service (SaaS) Starting at $840.00 per month USD [ View More Pricing Information ](https://www.g2.com/products/ibm-robotic-process-automation-rpa/pricing) ## Top-Rated Alternatives [ ![UiPath Agentic Automation](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "UiPath Agentic Automation") UiPath Agentic Automation 4.6/5(7,581) ](https://www.g2.com/products/uipath-agentic-automation/reviews) [ ![Automation Anywhere Agentic Process Automation](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Automation Anywhere Agentic Process Automation") Automation Anywhere Agentic Process Automation 4.5/5(5,623) ](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) [ ![Microsoft Power Automate](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Microsoft Power Automate") Microsoft Power Automate 4.4/5(1,097) ](https://www.g2.com/products/microsoft-power-automate/reviews) [ View All Alternatives ](https://www.g2.com/products/ibm-robotic-process-automation-rpa/competitors/alternatives) ## User Insights Average based on 286 real user reviews. Implementation Time 3 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Diego O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Diego O.") DO Diego O. Mid-Market (51-1000 emp.) 10/16/2023 "RPA Training" 5/5 What do you like best about IBM Robotic Process Automation (RPA)? I think RPA is an excellent tool for gaining performance and productivity. Review collected by and hosted on G2.com. What do you dislike about IBM Robotic Process Automation (RPA)? Does not apply. The RPA tool is great. Review collected by and hosted on G2.com. What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you? Registration of promotions; Cancellation of pending items; Sending dashboards with the performance of the industries. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller inviteAI Translated HR helloam r. Enterprise (\> 1000 emp.) 5/12/2023 "Easy and complicated at the same time" 3/5 What do you like best about IBM Robotic Process Automation (RPA)? The interface is very easy to use, very intuitive and visually appealing, making it easy for the user to navigate all the applications it contains. Review collected by and hosted on G2.com. What do you dislike about IBM Robotic Process Automation (RPA)? the buttons are easy, but it requires a lot of knowledge for something to be truly functional, an example: if you want to get information from another screen, you need to create a "variable" to fetch that information, someone without a minimum of programming knowledge wouldn't know how to use it or even know that they need to create this information. Review collected by and hosted on G2.com. What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you? ease in the creation of new projects and making everything in a more facilitated way, you just need a lot of knowledge to execute and have something come out as planned. Review collected by and hosted on G2.com. Show More 5/18/2023 Validated ReviewerIncentivizedSource: Seller inviteAI Translated MB marcos b. Mid-Market (51-1000 emp.) 10/10/2023 "Very efficient and practical" 5/5 What do you like best about IBM Robotic Process Automation (RPA)? The ease of use and the considerable improvement in results Review collected by and hosted on G2.com. What do you dislike about IBM Robotic Process Automation (RPA)? So far I haven't seen any defect There is no disadvantage Review collected by and hosted on G2.com. What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you? Daily sending of reports to clients, which we wouldn't be able to send early in the morning, and it would occupy precious manpower. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller inviteAI Translated ![Rafael L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rafael L.") RL Rafael L. Mid-Market (51-1000 emp.) 10/16/2023 "Excellent" 5/5 What do you like best about IBM Robotic Process Automation (RPA)? The possibility of automating manual processes. Review collected by and hosted on G2.com. What do you dislike about IBM Robotic Process Automation (RPA)? Although it facilitates the automation of the process, if there is any misconfiguration, the process does not complete. Review collected by and hosted on G2.com. What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you? Automation of registration and write-off processes, assisting the team to be more analytical. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller inviteAI Translated ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") UT Verified User in Telecommunications Enterprise (\> 1000 emp.) 5/12/2023 "A promising experience" 4.5/5 What do you like best about IBM Robotic Process Automation (RPA)? "IBM RPA" is a solution that allows automating business and IT processes at scale, with ease and speed. The "bots" perform tasks without delays and enable digital transformation. Some points I liked most about the tool are: - The simple licensing, low-code development, and deployment options. - The integration with OCR and intelligent "chatbots" to automate more types of work. - The intelligent distribution of work among various "bots". "IBM RPA" is a new tool in the market, but promising, with a user-friendly development environment and good documentation to assist in learning its use. Review collected by and hosted on G2.com. What do you dislike about IBM Robotic Process Automation (RPA)? As it is a new tool, it still lacks a few functionalities that already exist in older and more established tools in the market, which is understandable, but the important point is that the development team has been continuously implementing improvements in this project. Review collected by and hosted on G2.com. What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you? The "IBM RPA" has been solving various problems, in my case, in a large telecommunications company, such as: - Speeding up the provisioning of new services and lines for customers with increased operational performance. - Improving customer experience by reducing wait times and facilitating support. - Reducing errors in tasks, such as data entry, information sharing, and compliance. With this, the benefits that the tool brings me are in the savings of operational and labor costs, higher quality and accuracy of data and processes, greater customer satisfaction and loyalty, greater innovation and competitiveness in the market. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller inviteAI Translated ![Nicolás R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicolás R.") NR Nicolás R. Mid-Market (51-1000 emp.) 5/19/2023 "Meet the expectations" 4/5 What do you like best about IBM Robotic Process Automation (RPA)? It has a user-friendly and easy-to-use interface, with useful integrations to be able to use it in various use cases. Review collected by and hosted on G2.com. What do you dislike about IBM Robotic Process Automation (RPA)? The community available for support is not very large, and the error logs are very difficult to decipher without help from an IBM team. Review collected by and hosted on G2.com. What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you? IBM Robotic Process Automation is dedicating its efforts to efficiently automate processes and improve the tool to position itself as a leader. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated ![CESAR K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "CESAR K.") CK CESAR K. Mid-Market (51-1000 emp.) 10/16/2023 "REFLEXIVE" 5/5 What do you like best about IBM Robotic Process Automation (RPA)? Gain in productivity and availability of the team for essential activities Review collected by and hosted on G2.com. What do you dislike about IBM Robotic Process Automation (RPA)? Dependence on programming experience Review collected by and hosted on G2.com. What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you? Sending stocks to industry teams ensures the necessary frequency without the use of a person in the activity. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller inviteAI Translated AK Augusto K. Mid-Market (51-1000 emp.) 5/12/2023 "The use of IBM RPA allows our company to operate 24 hours a day" 4.5/5 What do you like best about IBM Robotic Process Automation (RPA)? The scheduled operation of the product allows our company to perform administrative tasks during the early morning, increasing the productivity of our services. Review collected by and hosted on G2.com. What do you dislike about IBM Robotic Process Automation (RPA)? The level of assertiveness in screen recognition still seems to require some development. Review collected by and hosted on G2.com. What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you? Our company needed to import files for processing during the night. Considering the volume of uploads, the task was too time-consuming to be performed by a human. IBM RPA filled this gap. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated ![Paulo R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paulo R.") PR Paulo R. Mid-Market (51-1000 emp.) 10/10/2023 "The training was concise and productive." 3.5/5 What do you like best about IBM Robotic Process Automation (RPA)? Productivity is the release of the employee for other non-repetitive tasks. Review collected by and hosted on G2.com. What do you dislike about IBM Robotic Process Automation (RPA)? If the process is not well designed, don't do it because the result will not be satisfactory. Review collected by and hosted on G2.com. What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you? Automation of manual and repetitive processes. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller inviteAI Translated DR Denise R. Mid-Market (51-1000 emp.) 5/15/2023 "An easy-to-use tool to automate various tasks and processes" 4.5/5 What do you like best about IBM Robotic Process Automation (RPA)? I like that it includes automation through chatbots. Interacting with web pages is very easy and the dashboards for monitoring the execution of the bots. Review collected by and hosted on G2.com. What do you dislike about IBM Robotic Process Automation (RPA)? Sometimes it causes problems to stabilize the message queue and you have to ask IBM support to solve it since there isn't much documentation. Review collected by and hosted on G2.com. What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you? We have automated many tasks regarding payment and collection processes, interacting with the ERP. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated ## Questions about IBM Robotic Process Automation (RPA)? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about IBM Robotic Process Automation (RPA) ](https://www.g2.com/products/ibm-robotic-process-automation-rpa/discussions/new) ![KEVIN G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "KEVIN G.") KG KEVIN GALAVIS CUELLO • Last activity over 4 years ago How can this technology be integrated with Blockchain? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/como-puede-integrarse-esta-tecnologia-con-blockchain) ![Rajashekhar P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rajashekhar P.") RP Rajashekhar P V • Last activity about 4 years ago Is it competitive with Uipath? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/is-it-competitive-with-uipath) [ View all Discussions ](https://www.g2.com/products/ibm-robotic-process-automation-rpa/discuss) ## Pricing Options Pricing provided by IBM Robotic Process.... ### No-cost Trial $0.00 USD ### Software as a service (SaaS) Starting at $840.00 per month USD ### On premises Starting at $840.00 per month USD [ View More Pricing Information ](https://www.g2.com/products/ibm-robotic-process-automation-rpa/pricing) IBM Robotic Process Automation (RPA) Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_dd744c0a19199f5490bf8e9f05949d96/uipath-agentic-automation.png "Product Avatar Image") UiPath Agentic Automation 4.6/5(7,581) [ Compare Now ](https://www.g2.com/compare/ibm-robotic-process-automation-rpa-vs-uipath-agentic-automation) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1d0092c590238189e14320421b5331dc/automation-anywhere-agentic-process-automation.png "Product Avatar Image") Automation Anywhere Agentic... 4.5/5(5,623) [ Compare Now ](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-ibm-robotic-process-automation-rpa) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_dd08426f9b1cd59deeab3d8fae3cd327/microsoft-power-automate.PNG "Product Avatar Image") Microsoft Power Automate 4.4/5(1,097) [ Compare Now ](https://www.g2.com/compare/ibm-robotic-process-automation-rpa-vs-microsoft-power-automate) ##### ##### IBM Robotic Process Automation (RPA) Features Automation Building Visual Editor Workflow Recording Pre-Built Templates Bot Management & Execution Bot Scheduling Attended Automation Unattended Automation Intelligent Automation OCR Machine Learning NLP [ View More Features ](https://www.g2.com/products/ibm-robotic-process-automation-rpa/features) ##### Categories on G2 [Robotic Process Automation (RPA)](https://www.g2.com/categories/robotic-process-automation-rpa) ##### Explore More [What influencer marketing platforms work well for a mid-market brand that needs to run campaigns across multiple channels without a big agency?](https://www.g2.com/discussions/what-influencer-marketing-platforms-work-well-for-a-mid-market-brand-that-needs-to-run-campaigns-across-multiple-channels-without-a-big-agency)[What is the top mobile app analytics solution for gaming apps?](https://www.g2.com/discussions/what-is-the-top-mobile-app-analytics-solution-for-gaming-apps)[Best platforms for automating cloud compliance audits](https://www.g2.com/discussions/what-are-the-best-platforms-for-automating-cloud-compliance-audits) [What product analytics tools let a product manager run cohort analysis and funnel reports without writing SQL or waiting on a data engineer?](https://www.g2.com/discussions/what-product-analytics-tools-let-a-product-manager-run-cohort-analysis-and-funnel-reports-without-writing-sql-or-waiting-on-a-data-engineer)[What platform provides automated job posting distribution?](https://www.g2.com/discussions/what-platform-provides-automated-job-posting-distribution)[Pros and Cons Details](https://www.g2.com/products/ibm-robotic-process-automation-rpa/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)