--- title: IBM Robotic Process Automation (RPA) Reviews meta_title: 'IBM Robotic Process Automation (RPA) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 284 reviews by the users' company size, role or industry to find out how IBM Robotic Process Automation (RPA) works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 284 scale: '5' date_modified: '2026-10-23' parent_category: name: Process Automation url: https://www.g2.com/categories/process-automation ---

IBM Robotic Process Automation (RPA) Reviews & Product Details

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Pricing

Pricing provided by IBM Robotic Process....

No-cost Trial

$0.00
USD

Software as a service (SaaS)

Starting at $840.00 per month
USD

User Insights

Average based on 284 real user reviews.

Implementation Time

3 months

Perceived Cost

$$$$$

IBM Robotic Process Automation (RPA) Reviews (284)

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Reviews

IBM Robotic Process Automation (RPA) Reviews (284)

View 1 Video Reviews
4.7
284 reviews

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Pros & Cons

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AL
Anderson L.
Enterprise (> 1000 emp.)
"Certainly, IBM RPA is among the best LowCode automation tools on the market."
4.5/5
What do you like best about IBM Robotic Process Automation (RPA)?

The number of commands that exist to create automations is something magnificent. The visual aspect of IBM RPA also greatly facilitates the development and understanding of what is being done. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

After much thought, I believe that a weak point in this tool (and in many other LowCode tools) is the lack of a form of parallelism. Some way to execute multiple functions at the same time on the same robot. Review collected by and hosted on G2.com.

RM
Raimundo M.
Small-Business (50 or fewer emp.)
"Improvement in tedious processes"
5/5
What do you like best about IBM Robotic Process Automation (RPA)?

Automation of the process improves and speeds up some tedious processes that could be forgotten during the day. I like not having to worry. I don't know other competitors, so yours is better. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

Some crashes that occurred and stopped the process required a call to support. It should reprocess the stopped process itself. It would be good for the robot to have autonomy. Review collected by and hosted on G2.com.

FB
Flávia B.
Mid-Market (51-1000 emp.)
"Easy to understand"
5/5
What do you like best about IBM Robotic Process Automation (RPA)?

I found the language easy to understand and the PowerPoints followed a logic, according to what was explained. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

I found the timing bad, October has several events in the company, which ended up disrupting some processes in my area. Review collected by and hosted on G2.com.

RM
Ramon M.
Mid-Market (51-1000 emp.)
"Purely applicable content, including some insights we can already apply in the Company."
5/5
What do you like best about IBM Robotic Process Automation (RPA)?

For me, it is still very new, I am studying to apply it better. As I work in a logistics company, there are many opportunities. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

I don't know of any disadvantages at the moment, especially due to the little understanding I still have. Review collected by and hosted on G2.com.

Michelli K.
MK
Michelli K.
Mid-Market (51-1000 emp.)
Originally submitted 10/10/2023
"Knowledge in how to map processes to automate"
5/5
What do you like best about IBM Robotic Process Automation (RPA)?

The services and support it offers. The professional who came to offer us training was friendly and attentive. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

Within the knowledge I gained from the tool, there is nothing I dislike. Review collected by and hosted on G2.com.

Nícolas Paulo N.
NN
Nícolas Paulo N.
Mid-Market (51-1000 emp.)
"Great"
5/5
What do you like best about IBM Robotic Process Automation (RPA)?

The most useful aspect of IBM Robotic Process Automation is the practicality and ease of using the commands. Another point that stands out is the support team; the IBM team is always willing to assist. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

The least useful operation in IBM Robotic Process Automation is the lack of some commands for use, in addition to the inability to import extensions developed in other programs to assist automation. Review collected by and hosted on G2.com.

Jefferson M.
JM
Jefferson M.
Mid-Market (51-1000 emp.)
Originally submitted 5/12/2023
"They provide very good support, and the solution presented greatly facilitates the work."
5/5
What do you like best about IBM Robotic Process Automation (RPA)?

The user's interaction to develop a script is very intuitive, it greatly facilitates the analysis mode. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

Today I can't identify something I don't like, but I could improve a bit more on the information about the functions, the examples of the commands. Review collected by and hosted on G2.com.

Gabriel d.
GD
Gabriel d.
Estagiário
Small-Business (50 or fewer emp.)
"Intuitive, simple, and very effective program."
5/5
What do you like best about IBM Robotic Process Automation (RPA)?

The use of technologies such as artificial intelligence, machine learning, and natural language processing to automate processes in a wide range of sectors, such as financial services, healthcare, and manufacturing. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

There is very little to complain about this tool, but I believe that optical character recognition does not depend exclusively on IBM RPA, but rather on the recognition tools available in the market. Review collected by and hosted on G2.com.

MA
Merivaldo A.
Mid-Market (51-1000 emp.)
"Process Improvement"
5/5
What do you like best about IBM Robotic Process Automation (RPA)?

The IBM robot process improves some time-consuming processes, allowing a person to focus on other tasks. The one from IBM is much better and more practical to use. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

From the price and some crashes that the system causes in the process. Review collected by and hosted on G2.com.

Felipe M.
FM
Felipe M.
Mid-Market (51-1000 emp.)
"I found the tool very consistent with great possibilities for improvements in processes."
5/5
What do you like best about IBM Robotic Process Automation (RPA)?

The most useful aspect is the platform's adaptability. As advantages, we can mention cost reduction, time savings, and reduction of human errors. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

It could be simpler to operationalize, allowing for a more decentralized application. Review collected by and hosted on G2.com.

Questions about IBM Robotic Process Automation (RPA)? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Rajashekhar P.
RP
Rajashekhar P V
•
Last activity over 4 years ago

Is it competitive with Uipath?

KEVIN  G.
KG
KEVIN GALAVIS CUELLO
•
Last activity almost 5 years ago

How can this technology be integrated with Blockchain?

Pricing Options

Pricing provided by IBM Robotic Process....

No-cost Trial

$0.00
USD

Software as a service (SaaS)

Starting at $840.00 per month
USD

On premises

Starting at $840.00 per month
USD
IBM Robotic Process Automation (RPA) Comparisons
IBM Robotic Process Automation (RPA) Features
Visual Editor
Workflow Recording
Pre-Built Templates
Bot Scheduling
Attended Automation
Unattended Automation
OCR
Machine Learning
NLP