--- title: IBM Robotic Process Automation (RPA) Reviews meta\_title: 'IBM Robotic Process Automation (RPA) Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 286 reviews by the users' company size, role or industry to find out how IBM Robotic Process Automation (RPA) works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 286 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Process Automation url: https://www.g2.com/categories/process-automation --- # IBM Robotic Process Automation (RPA) Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by IBM Robotic Process Automation (RPA) but has limited features. Are you part of the IBM Robotic Process Automation (RPA) team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! IBM’s market-leading, AI-powered IBM® Robotic Process Automation (RPA) technology is a complete task automation software that enables clients to automate more of their time-consuming, tedious and repetitive work. To help clients get started quickly and automate more business and IT processes at scale, as the demands of their business grow, IBM RPA offers simple licensing and deployment options. Software robots, or bots, can act on AI insights to complete tasks with no lag time and enable you to achieve digital transformation. * * * Seller [IBM](https://www.g2.com/sellers/ibm) Discussions [IBM Robotic Process Automation (RPA) Community](https://www.g2.com/products/ibm-robotic-process-automation-rpa/discuss) Languages Supported German, English, French, Japanese, Korean, Portuguese, Spanish, Chinese (Simplified) Solution Type Best-of-Breed Overview by Emily Hagopian Show More ## Pricing Pricing provided by IBM Robotic Process.... ### No-cost Trial $0.00 USD ### Software as a service (SaaS) Starting at $840.00 per month USD [ View More Pricing Information ](https://www.g2.com/products/ibm-robotic-process-automation-rpa/pricing) ## Top-Rated Alternatives [ ![UiPath Agentic Automation](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "UiPath Agentic Automation") UiPath Agentic Automation 4.6/5(7,581) ](https://www.g2.com/products/uipath-agentic-automation/reviews) [ ![Automation Anywhere Agentic Process Automation](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Automation Anywhere Agentic Process Automation") Automation Anywhere Agentic Process Automation 4.5/5(5,622) ](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) [ ![Microsoft Power Automate](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Microsoft Power Automate") Microsoft Power Automate 4.4/5(1,097) ](https://www.g2.com/products/microsoft-power-automate/reviews) [ View All Alternatives ](https://www.g2.com/products/ibm-robotic-process-automation-rpa/competitors/alternatives) ## User Insights Average based on 286 real user reviews. Implementation Time 3 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) AL Anderson L. Enterprise (\> 1000 emp.) 5/19/2023 "Certainly, IBM RPA is among the best LowCode automation tools on the market." 4.5/5 What do you like best about IBM Robotic Process Automation (RPA)? The number of commands that exist to create automations is something magnificent. The visual aspect of IBM RPA also greatly facilitates the development and understanding of what is being done. Review collected by and hosted on G2.com. What do you dislike about IBM Robotic Process Automation (RPA)? After much thought, I believe that a weak point in this tool (and in many other LowCode tools) is the lack of a form of parallelism. Some way to execute multiple functions at the same time on the same robot. Review collected by and hosted on G2.com. What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you? IBM RPA helps us automate processes that are repetitive and do not have flows that deviate from pre-established rules. These rule-following processes are the vast majority in the market. With IBM's tool, we can ensure that the workforce of companies focuses on other demands that require more analysis and have specificities that deviate from the rule. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller inviteAI Translated RM Raimundo M. Small-Business (50 or fewer emp.) 5/19/2023 "Improvement in tedious processes" 5/5 What do you like best about IBM Robotic Process Automation (RPA)? Automation of the process improves and speeds up some tedious processes that could be forgotten during the day. I like not having to worry. I don't know other competitors, so yours is better. Review collected by and hosted on G2.com. What do you dislike about IBM Robotic Process Automation (RPA)? Some crashes that occurred and stopped the process required a call to support. It should reprocess the stopped process itself. It would be good for the robot to have autonomy. Review collected by and hosted on G2.com. What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you? Process and capture invoices and enter them into the ERP system. Retrieve time clock records and store them in a folder. Update the users in the Active Directory. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated FB Flávia B. Mid-Market (51-1000 emp.) 10/11/2023 "Easy to understand" 5/5 What do you like best about IBM Robotic Process Automation (RPA)? I found the language easy to understand and the PowerPoints followed a logic, according to what was explained. Review collected by and hosted on G2.com. What do you dislike about IBM Robotic Process Automation (RPA)? I found the timing bad, October has several events in the company, which ended up disrupting some processes in my area. Review collected by and hosted on G2.com. What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you? Repetitive daily processes that everyone on my team ends up doing. Optimize their time. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller inviteAI Translated RM Ramon M. Mid-Market (51-1000 emp.) 10/12/2023 "Purely applicable content, including some insights we can already apply in the Company." 5/5 What do you like best about IBM Robotic Process Automation (RPA)? For me, it is still very new, I am studying to apply it better. As I work in a logistics company, there are many opportunities. Review collected by and hosted on G2.com. What do you dislike about IBM Robotic Process Automation (RPA)? I don't know of any disadvantages at the moment, especially due to the little understanding I still have. Review collected by and hosted on G2.com. What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you? Providing greater agility in processes and assertiveness, like this gain time, performance, and often reducing the operational cost involved. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller inviteAI Translated ![Michelli K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michelli K.") MK Michelli K. Mid-Market (51-1000 emp.) 10/10/2023 "Knowledge in how to map processes to automate" 5/5 What do you like best about IBM Robotic Process Automation (RPA)? The services and support it offers. The professional who came to offer us training was friendly and attentive. Review collected by and hosted on G2.com. What do you dislike about IBM Robotic Process Automation (RPA)? Within the knowledge I gained from the tool, there is nothing I dislike. Review collected by and hosted on G2.com. What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you? Automation of various routine processes in sending emails to employees and in the recruitment and selection process of candidates. Review collected by and hosted on G2.com. Show More 10/17/2023 Validated ReviewerIncentivizedSource: Seller inviteAI Translated ![Nícolas Paulo N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nícolas Paulo N.") NN Nícolas Paulo N. Mid-Market (51-1000 emp.) 5/11/2023 "Great" 5/5 What do you like best about IBM Robotic Process Automation (RPA)? The most useful aspect of IBM Robotic Process Automation is the practicality and ease of using the commands. Another point that stands out is the support team; the IBM team is always willing to assist. Review collected by and hosted on G2.com. What do you dislike about IBM Robotic Process Automation (RPA)? The least useful operation in IBM Robotic Process Automation is the lack of some commands for use, in addition to the inability to import extensions developed in other programs to assist automation. Review collected by and hosted on G2.com. What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you? The main problem solved is the issue of the organization's repetitive processes, which have become automatable, freeing the team to perform more analytical work. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated ![Jefferson M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jefferson M.") JM Jefferson M. Mid-Market (51-1000 emp.) 5/12/2023 "They provide very good support, and the solution presented greatly facilitates the work." 5/5 What do you like best about IBM Robotic Process Automation (RPA)? The user's interaction to develop a script is very intuitive, it greatly facilitates the analysis mode. Review collected by and hosted on G2.com. What do you dislike about IBM Robotic Process Automation (RPA)? Today I can't identify something I don't like, but I could improve a bit more on the information about the functions, the examples of the commands. Review collected by and hosted on G2.com. What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you? We are reducing the amount of repetitive tasks in the company. Review collected by and hosted on G2.com. Show More 10/13/2023 Validated ReviewerIncentivizedSource: Seller inviteAI Translated ![Gabriel d.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gabriel d.") GD Gabriel d. Estagiário Small-Business (50 or fewer emp.) 5/11/2023 "Intuitive, simple, and very effective program." 5/5 What do you like best about IBM Robotic Process Automation (RPA)? The use of technologies such as artificial intelligence, machine learning, and natural language processing to automate processes in a wide range of sectors, such as financial services, healthcare, and manufacturing. Review collected by and hosted on G2.com. What do you dislike about IBM Robotic Process Automation (RPA)? There is very little to complain about this tool, but I believe that optical character recognition does not depend exclusively on IBM RPA, but rather on the recognition tools available in the market. Review collected by and hosted on G2.com. What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you? I perform repetitive tasks during my afternoon, such as sanitary clearances, and in a way, RPA helps me by performing some clearances and reducing the flow of demands. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated MA Merivaldo A. Mid-Market (51-1000 emp.) 5/25/2023 "Process Improvement" 5/5 What do you like best about IBM Robotic Process Automation (RPA)? The IBM robot process improves some time-consuming processes, allowing a person to focus on other tasks. The one from IBM is much better and more practical to use. Review collected by and hosted on G2.com. What do you dislike about IBM Robotic Process Automation (RPA)? From the price and some crashes that the system causes in the process. Review collected by and hosted on G2.com. What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you? He solved the issue of issuing invoices and downloading the time management file for employees who need to register on an old device, and the Robot accesses this clock and retrieves the data. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated ![Felipe M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Felipe M.") FM Felipe M. Mid-Market (51-1000 emp.) 10/10/2023 "I found the tool very consistent with great possibilities for improvements in processes." 5/5 What do you like best about IBM Robotic Process Automation (RPA)? The most useful aspect is the platform's adaptability. As advantages, we can mention cost reduction, time savings, and reduction of human errors. Review collected by and hosted on G2.com. What do you dislike about IBM Robotic Process Automation (RPA)? It could be simpler to operationalize, allowing for a more decentralized application. Review collected by and hosted on G2.com. What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you? Reliability in data and greater stability of processes. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller inviteAI Translated ## Questions about IBM Robotic Process Automation (RPA)? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about IBM Robotic Process Automation (RPA) ](https://www.g2.com/products/ibm-robotic-process-automation-rpa/discussions/new) ![Rajashekhar P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rajashekhar P.") RP Rajashekhar P V • Last activity about 4 years ago Is it competitive with Uipath? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/is-it-competitive-with-uipath) ![KEVIN G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "KEVIN G.") KG KEVIN GALAVIS CUELLO • Last activity over 4 years ago How can this technology be integrated with Blockchain? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/como-puede-integrarse-esta-tecnologia-con-blockchain) [ View all Discussions ](https://www.g2.com/products/ibm-robotic-process-automation-rpa/discuss) ## Pricing Options Pricing provided by IBM Robotic Process.... ### No-cost Trial $0.00 USD ### Software as a service (SaaS) Starting at $840.00 per month USD ### On premises Starting at $840.00 per month USD [ View More Pricing Information ](https://www.g2.com/products/ibm-robotic-process-automation-rpa/pricing) IBM Robotic Process Automation (RPA) Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_dd744c0a19199f5490bf8e9f05949d96/uipath-agentic-automation.png "Product Avatar Image") UiPath Agentic Automation 4.6/5(7,581) [ Compare Now ](https://www.g2.com/compare/ibm-robotic-process-automation-rpa-vs-uipath-agentic-automation) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1d0092c590238189e14320421b5331dc/automation-anywhere-agentic-process-automation.png "Product Avatar Image") Automation Anywhere Agentic... 4.5/5(5,622) [ Compare Now ](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-ibm-robotic-process-automation-rpa) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_dd08426f9b1cd59deeab3d8fae3cd327/microsoft-power-automate.PNG "Product Avatar Image") Microsoft Power Automate 4.4/5(1,097) [ Compare Now ](https://www.g2.com/compare/ibm-robotic-process-automation-rpa-vs-microsoft-power-automate) ##### ##### IBM Robotic Process Automation (RPA) Features Automation Building Visual Editor Workflow Recording Pre-Built Templates Bot Management & Execution Bot Scheduling Attended Automation Unattended Automation Intelligent Automation OCR Machine Learning NLP [ View More Features ](https://www.g2.com/products/ibm-robotic-process-automation-rpa/features) ##### Categories on G2 [Robotic Process Automation (RPA)](https://www.g2.com/categories/robotic-process-automation-rpa) ##### Explore More [What content curation tools integrate with team messaging platforms, LinkedIn, and employee advocacy tools without feature inconsistencies?](https://www.g2.com/discussions/what-content-curation-tools-integrate-with-team-messaging-platforms-linkedin-and-employee-advocacy-tools-without-feature-inconsistencies)[Best ERP tools for digital services agencies](https://www.g2.com/discussions/best-erp-tools-for-digital-services-agencies)[Crossbeam vs PartnerStack for early-stage channel: which one gives a partnerships team more to work with before the partner programme is fully built out?](https://www.g2.com/discussions/crossbeam-vs-partnerstack-for-early-stage-channel-which-one-gives-a-partnerships-team-more-to-work-with-before-the-partner-programme-is-fully-built-out) [Which lead retrieval platforms give the best data coverage and accuracy so the leads you capture at a trade show are actually useful when sales follows up?](https://www.g2.com/discussions/which-lead-retrieval-platforms-give-the-best-data-coverage-and-accuracy-so-the-leads-you-capture-at-a-trade-show-are-actually-useful-when-sales-follows-up)[Best AI legal assistants for compliance management](https://www.g2.com/discussions/what-are-the-best-ai-legal-assistants-for-compliance-management)[Pros and Cons Details](https://www.g2.com/products/ibm-robotic-process-automation-rpa/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)