--- title: IBM Robotic Process Automation (RPA) Reviews meta\_title: 'IBM Robotic Process Automation (RPA) Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 286 reviews by the users' company size, role or industry to find out how IBM Robotic Process Automation (RPA) works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 286 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Process Automation url: https://www.g2.com/categories/process-automation --- # IBM Robotic Process Automation (RPA) Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by IBM Robotic Process Automation (RPA) but has limited features. Are you part of the IBM Robotic Process Automation (RPA) team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! IBM’s market-leading, AI-powered IBM® Robotic Process Automation (RPA) technology is a complete task automation software that enables clients to automate more of their time-consuming, tedious and repetitive work. To help clients get started quickly and automate more business and IT processes at scale, as the demands of their business grow, IBM RPA offers simple licensing and deployment options. Software robots, or bots, can act on AI insights to complete tasks with no lag time and enable you to achieve digital transformation. * * * Seller [IBM](https://www.g2.com/sellers/ibm) Discussions [IBM Robotic Process Automation (RPA) Community](https://www.g2.com/products/ibm-robotic-process-automation-rpa/discuss) Languages Supported German, English, French, Japanese, Korean, Portuguese, Spanish, Chinese (Simplified) Solution Type Best-of-Breed Overview by Emily Hagopian Show More ## Pricing Pricing provided by IBM Robotic Process.... ### No-cost Trial $0.00 USD ### Software as a service (SaaS) Starting at $840.00 per month USD [ View More Pricing Information ](https://www.g2.com/products/ibm-robotic-process-automation-rpa/pricing) ## Top-Rated Alternatives [ ![UiPath Agentic Automation](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "UiPath Agentic Automation") UiPath Agentic Automation 4.6/5(7,581) ](https://www.g2.com/products/uipath-agentic-automation/reviews) [ ![Automation Anywhere Agentic Process Automation](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Automation Anywhere Agentic Process Automation") Automation Anywhere Agentic Process Automation 4.5/5(5,622) ](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) [ ![Microsoft Power Automate](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Microsoft Power Automate") Microsoft Power Automate 4.4/5(1,097) ](https://www.g2.com/products/microsoft-power-automate/reviews) [ View All Alternatives ](https://www.g2.com/products/ibm-robotic-process-automation-rpa/competitors/alternatives) ## User Insights Average based on 286 real user reviews. Implementation Time 3 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Marja V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marja V.") MV Marja V. Mid-Market (51-1000 emp.) 10/10/2023 "The importance of mapping and automating processes" 5/5 What do you like best about IBM Robotic Process Automation (RPA)? Automate operational and repetitive processes, reduce errors, ensure data security and reliability, and enable employees to have time to produce more Review collected by and hosted on G2.com. What do you dislike about IBM Robotic Process Automation (RPA)? I don't see it as a disadvantage, but many workers need to re-educate themselves to compete with AI technologies and continue in execution, encouraged to automate increasingly complex processes. Review collected by and hosted on G2.com. What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you? Automate repetitive processes and bring information faster to the field team. Ex: new products, product stock, and campaign delivery Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller inviteAI Translated RS Renan S. Desenvolvedor de robos Enterprise (\> 1000 emp.) 12/15/2021 "Currently the best automation tool on the market" 5/5 What do you like best about IBM Robotic Process Automation (RPA)? The variety of commands and the ease of development using WDG Studio is incredible, with an intuitive interface, easy code maintenance, and the variety of commands for each type of action is what fascinates me about IBM RPA. Review collected by and hosted on G2.com. What do you dislike about IBM Robotic Process Automation (RPA)? The versioning part could have the option to merge code. There were some commands that I had to work around due to a bug, but they have already been fixed in the new version. Review collected by and hosted on G2.com. Recommendations to others considering IBM Robotic Process Automation (RPA): I recommend all partners to use IBM RPA Review collected by and hosted on G2.com. What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you? Automate an old system developed in Java 1.5 that other market tools cannot interact with, and most of the commands work, and for those that don't, there is always some command option to work around the situation. Review collected by and hosted on G2.com. Show More 5/9/2023 Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated YC Yoiti C. Mid-Market (51-1000 emp.) 5/12/2023 "Very good, excellent services, an almost indispensable support in today's world" 5/5 What do you like best about IBM Robotic Process Automation (RPA)? The possibility of automating tasks allows us to save time to perform other daily tasks. All the simple and repetitive tasks that we have to perform every day can be automated, providing speed and time savings. Thus, we can dedicate ourselves with greater quality to tasks that demand more attention. Review collected by and hosted on G2.com. What do you dislike about IBM Robotic Process Automation (RPA)? With a complete tool where we have the possibility to configure and parameterize according to the organization's needs, it is difficult to describe a negative point. However, something that could be improved is the user interaction screen; the menus could be clearer and more intuitive. For example, when hovering the mouse over an item, a more detailed description of the item's function could appear. Review collected by and hosted on G2.com. What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you? In our operations, we have several email sending processes where we need to gather customer information to fill in these details. At this point, IBM Robotic comes into play, automating the process of retrieving this information. Another process is the automation of reports; after parameterization, our reports are generated automatically. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller inviteAI Translated ![JOSE ROBERTO C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "JOSE ROBERTO C.") JC JOSE ROBERTO C. Enterprise (\> 1000 emp.) 9/26/2023 "Excited about the possibilities of automation" 4/5 What do you like best about IBM Robotic Process Automation (RPA)? Ease of development using the existing tools (ready-made commands). Review collected by and hosted on G2.com. What do you dislike about IBM Robotic Process Automation (RPA)? Documentation for some commands is superficial with few examples, or old examples that do not work in more recent versions of the studio. Review collected by and hosted on G2.com. What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you? Automation of repetitive tasks, integrations with legacy systems that do not have APIs Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated ![Andre Luis M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andre Luis M.") AM Andre Luis M. Gerente de projetos de TI Small-Business (50 or fewer emp.) 5/12/2023 "IBM RPA Quality Assessment" 4/5 What do you like best about IBM Robotic Process Automation (RPA)? Ease of programming integration possibilities General operation of processes within the platform Being LowCode, it is very simple to use, however, the configurations are not that simple. Review collected by and hosted on G2.com. What do you dislike about IBM Robotic Process Automation (RPA)? Until the RPA is stable, it is very susceptible to errors and requires many small adjustments to start running without interruptions. Even then, to become stable, it ends up being slower than a human in execution, depending on the scenario. Review collected by and hosted on G2.com. What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you? Within the organization: Collect data from various sources for information centralization. Notify clients of IBM license expiration. For the clients: They are diverse, ranging from bank access to the issuance of invoices and others. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated JQ Jonathan Q. Small-Business (50 or fewer emp.) 5/15/2023 "Automation is faster." 4/5 What do you like best about IBM Robotic Process Automation (RPA)? Automation of browsers is much easier, by creating subroutines, it makes development easier to process and find any type of bug during review. Review collected by and hosted on G2.com. What do you dislike about IBM Robotic Process Automation (RPA)? It does not have retry handling; if the bot does not find an element, it continues on its way, causing the rest of the flow to come to a halt. The recording does not always work as expected. Review collected by and hosted on G2.com. What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you? A screenshot problem that only occurs on the production server. IBM is working on a version to fix this error that helps us capture bugs during bot executions. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated ![Murilo F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Murilo F.") MF Murilo F. Business Intelligence Analyst Mid-Market (51-1000 emp.) 5/12/2023 "IBM RPA is an excellent tool for large and small automations." 5/5 What do you like best about IBM Robotic Process Automation (RPA)? Be a low-code platform, have an online orchestrator, possess numerous tools that assist in the development of automations, support always active and helping to clear doubts. Review collected by and hosted on G2.com. What do you dislike about IBM Robotic Process Automation (RPA)? The documentation needs to be more detailed, as we often have to create multiple tests in the tools to figure out how they work, because the available examples are sometimes too shallow. Review collected by and hosted on G2.com. What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you? We are using for our registration flows, smaller processes, such as sending reports by email and in processes that used to occur in extremely manual systems, which reduces the need for workforce, allowing the analyst to perform activities that add value to the business. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated AF Alexsandro F. Mid-Market (51-1000 emp.) 10/11/2023 "PRODUCTIVITY" 5/5 What do you like best about IBM Robotic Process Automation (RPA)? I am getting to know the work tool, where people who already use the tool demonstrate numerous processes that can be automated. Review collected by and hosted on G2.com. What do you dislike about IBM Robotic Process Automation (RPA)? I still can't give an opinion because I don't know the tool in depth. Review collected by and hosted on G2.com. What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you? Today we use it in the department to bring updates on deliveries... Where the RPA searches for information in various systems and provides us with the information compiled with the feedback. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller inviteAI Translated ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 10/10/2023 "Ease of use." 4.5/5 What do you like best about IBM Robotic Process Automation (RPA)? Ease of use of the features and creation of the robots. If the user has any questions, they can consult the system help, facilitating support. The speed in executing the robots. We use it daily because it greatly improves our process. Review collected by and hosted on G2.com. What do you dislike about IBM Robotic Process Automation (RPA)? Honestly, we have not yet encountered major difficulties in using the tool. Review collected by and hosted on G2.com. What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you? The team's productivity gain in repetitive processes is very high. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated WD Walter d. Small-Business (50 or fewer emp.) 5/11/2023 "Satisfactory in observing the consolidation of the platform after its acquisition" 4/5 What do you like best about IBM Robotic Process Automation (RPA)? What catches our attention the most is the ease with which the IBM Studio allows for rapid development, with precise debugging and a wide range of features for the scenarios needed to solve the client's issues. Review collected by and hosted on G2.com. What do you dislike about IBM Robotic Process Automation (RPA)? The difficulty or delay in convincing or showing that one of our demands is necessary compared to the rest of the client portfolio through the publication and voting of Ideas Review collected by and hosted on G2.com. What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you? We follow the constant evolution and intertwining of Watson, an already established IBM tool, being introduced as a consistent alternative in the development of intelligent solutions such as Bots and AI. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated ## Questions about IBM Robotic Process Automation (RPA)? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about IBM Robotic Process Automation (RPA) ](https://www.g2.com/products/ibm-robotic-process-automation-rpa/discussions/new) ![KEVIN G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "KEVIN G.") KG KEVIN GALAVIS CUELLO • Last activity over 4 years ago How can this technology be integrated with Blockchain? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/como-puede-integrarse-esta-tecnologia-con-blockchain) ![Rajashekhar P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rajashekhar P.") RP Rajashekhar P V • Last activity about 4 years ago Is it competitive with Uipath? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/is-it-competitive-with-uipath) [ View all Discussions ](https://www.g2.com/products/ibm-robotic-process-automation-rpa/discuss) ## Pricing Options Pricing provided by IBM Robotic Process.... ### No-cost Trial $0.00 USD ### Software as a service (SaaS) Starting at $840.00 per month USD ### On premises Starting at $840.00 per month USD [ View More Pricing Information ](https://www.g2.com/products/ibm-robotic-process-automation-rpa/pricing) IBM Robotic Process Automation (RPA) Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_dd744c0a19199f5490bf8e9f05949d96/uipath-agentic-automation.png "Product Avatar Image") UiPath Agentic Automation 4.6/5(7,581) [ Compare Now ](https://www.g2.com/compare/ibm-robotic-process-automation-rpa-vs-uipath-agentic-automation) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1d0092c590238189e14320421b5331dc/automation-anywhere-agentic-process-automation.png "Product Avatar Image") Automation Anywhere Agentic... 4.5/5(5,622) [ Compare Now ](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-ibm-robotic-process-automation-rpa) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_dd08426f9b1cd59deeab3d8fae3cd327/microsoft-power-automate.PNG "Product Avatar Image") Microsoft Power Automate 4.4/5(1,097) [ Compare Now ](https://www.g2.com/compare/ibm-robotic-process-automation-rpa-vs-microsoft-power-automate) ##### ##### IBM Robotic Process Automation (RPA) Features Automation Building Visual Editor Workflow Recording Pre-Built Templates Bot Management & Execution Bot Scheduling Attended Automation Unattended Automation Intelligent Automation OCR Machine Learning NLP [ View More Features ](https://www.g2.com/products/ibm-robotic-process-automation-rpa/features) ##### Categories on G2 [Robotic Process Automation (RPA)](https://www.g2.com/categories/robotic-process-automation-rpa) ##### Explore More [What content curation tools integrate with team messaging platforms, LinkedIn, and employee advocacy tools without feature inconsistencies?](https://www.g2.com/discussions/what-content-curation-tools-integrate-with-team-messaging-platforms-linkedin-and-employee-advocacy-tools-without-feature-inconsistencies)[Best ERP tools for digital services agencies](https://www.g2.com/discussions/best-erp-tools-for-digital-services-agencies)[Crossbeam vs PartnerStack for early-stage channel: which one gives a partnerships team more to work with before the partner programme is fully built out?](https://www.g2.com/discussions/crossbeam-vs-partnerstack-for-early-stage-channel-which-one-gives-a-partnerships-team-more-to-work-with-before-the-partner-programme-is-fully-built-out) [Which lead retrieval platforms give the best data coverage and accuracy so the leads you capture at a trade show are actually useful when sales follows up?](https://www.g2.com/discussions/which-lead-retrieval-platforms-give-the-best-data-coverage-and-accuracy-so-the-leads-you-capture-at-a-trade-show-are-actually-useful-when-sales-follows-up)[Best AI legal assistants for compliance management](https://www.g2.com/discussions/what-are-the-best-ai-legal-assistants-for-compliance-management)[Pros and Cons Details](https://www.g2.com/products/ibm-robotic-process-automation-rpa/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)