--- title: IBM Robotic Process Automation (RPA) Reviews meta_title: 'IBM Robotic Process Automation (RPA) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 286 reviews by the users' company size, role or industry to find out how IBM Robotic Process Automation (RPA) works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 286 scale: '5' date_modified: '2026-08-09' parent_category: name: Process Automation url: https://www.g2.com/categories/process-automation --- # IBM Robotic Process Automation (RPA) Reviews **Vendor:** IBM **Category:** [Robotic Process Automation (RPA) Software](https://www.g2.com/categories/robotic-process-automation-rpa) **Average Rating:** 4.7/5.0 **Total Reviews:** 286 ## About IBM Robotic Process Automation (RPA) IBM’s market-leading, AI-powered IBM® Robotic Process Automation (RPA) technology is a complete task automation software that enables clients to automate more of their time-consuming, tedious and repetitive work. To help clients get started quickly and automate more business and IT processes at scale, as the demands of their business grow, IBM RPA offers simple licensing and deployment options. Software robots, or bots, can act on AI insights to complete tasks with no lag time and enable you to achieve digital transformation. ## IBM Robotic Process Automation (RPA) Pros & Cons **What users like:** - Users find it **easy to define processes and integrate chatbots** , enhancing their workflow efficiency with IBM RPA. (2 reviews) - Users love the **easy chatbot integration** of IBM RPA, enhancing efficiency in handling customer queries accurately. (1 reviews) - Users find **process definition easy** with IBM RPA, enhancing their efficiency in executing tasks. (1 reviews) - Users value the **easy chatbot integration** in IBM RPA, enhancing workflow efficiency and customer query response accuracy. (1 reviews) **What users dislike:** - Users find the **difficult setup** process time-consuming, especially when integrating multiple third-party programs. (1 reviews) ## IBM Robotic Process Automation (RPA) Reviews ### 1. Easy interface **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2023 **What do you like best about IBM Robotic Process Automation (RPA)?** Easy and clean interface, in Portuguese, administrative area with many options and details for control. **What do you dislike about IBM Robotic Process Automation (RPA)?** The interface does not favor use by beginners, there is no easily accessible help for the items. Scheduling of automations needs to improve. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** Mainly automations that need to be done through the screen like legacy systems. ### 2. The material that was developed is very practical for creating an automated work routine. **Rating:** 5.0/5.0 stars **Reviewed by:** Wendell S. | Enterprise (> 1000 emp.) **Reviewed Date:** May 18, 2023 **What do you like best about IBM Robotic Process Automation (RPA)?** The infinite possibility to efficiently automate day-to-day tasks **What do you dislike about IBM Robotic Process Automation (RPA)?** I do not have in-depth knowledge of the material to make a negative conclusion about IBM Robotic. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** I am conducting an analysis to automate work routines that do not require people to execute them every day. ### 3. Great Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2023 **What do you like best about IBM Robotic Process Automation (RPA)?** It greatly facilitates our daily life by automating repetitive tasks that end up taking a lot of time and are necessary, in addition to freeing up this time for us to do other tasks. **What do you dislike about IBM Robotic Process Automation (RPA)?** So far, I have no criticisms because it has only made our daily life easier, in addition to generating automated reports for some other teams in other areas. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** Development of management reports increases our productivity because we can focus on other tasks and not be stuck in repetitive tasks for too long. ### 4. Great potential but not quite there yet **Rating:** 3.5/5.0 stars **Reviewed by:** Federico R. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2023 **What do you like best about IBM Robotic Process Automation (RPA)?** Great amount of tools and integrations with options that no other tools offer. **What do you dislike about IBM Robotic Process Automation (RPA)?** The most basic parts of an RPA tool don't work as well as other tools nor are they as easy to use. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** Good for basic and advanced automations even for chatbots. ### 5. Development of sales robots **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** May 11, 2023 **What do you like best about IBM Robotic Process Automation (RPA)?** The development platform is very easy, and it is possible to accomplish everything with just one tool, such as configuration, password vault, and the support from the IBM team is also very good. **What do you dislike about IBM Robotic Process Automation (RPA)?** I have nothing to complain about with IBM RPA, everything is working very well. We had some issues migrating from SAAS to on-premises, but everything was resolved by the IBM team. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** Our robots are developed to solve integration problems between systems and to automate repetitive processes within the company. ### 6. The best in the market **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2023 **What do you like best about IBM Robotic Process Automation (RPA)?** Some very intuitive functions for the beginner professional **What do you dislike about IBM Robotic Process Automation (RPA)?** Inability to return to the exact location of the previous session. Ex.: When we return from a subroutine, the page goes back to the beginning of the script. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** Withdrawal and filling of quotations on medication sales portals ### 7. Automation with practicality **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Program Development | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2023 **What do you like best about IBM Robotic Process Automation (RPA)?** The ease of developing automations, especially regarding native database issues. **What do you dislike about IBM Robotic Process Automation (RPA)?** The release of versions with bugs that could have been avoided. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** Improvement in the verification of information in internal processes along with executions at times adverse to business hours. ### 8. Satisfied with the product **Rating:** 5.0/5.0 stars **Reviewed by:** Ricardo d. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2023 **What do you like best about IBM Robotic Process Automation (RPA)?** Accuracy in processes, errors occur and are admissible, but the number of correct actions surpasses that of errors. **What do you dislike about IBM Robotic Process Automation (RPA)?** The lack of available material to understand how to create a process from scratch. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** Automation of billing routines, cash flow management, among others. ### 9. Along with automating the credit process, managing administrative tasks such as invoicing are tasks **Rating:** 4.5/5.0 stars **Reviewed by:** Orpha H. | Product Owner/Analyst-Developer Experience, Enterprise (> 1000 emp.) **Reviewed Date:** October 03, 2022 **What do you like best about IBM Robotic Process Automation (RPA)?** With on-premise solutions, companies can have difficulty scaling up. This is the same problem with cloud-based solutions. Because cloud-based solutions are considered the best for increasing overall scalability and maintaining organizational flexibility, these solutions allow for growth and new application features without the need to move to an offsite location. **What do you dislike about IBM Robotic Process Automation (RPA)?** Two to three months of infrastructure is needed for deployment. Projects using on-premise deployments often require extensive preparations before they begin. Sometimes these preparations take longer than expected, so the project starts over. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** IBM offers specific solutions for specific problems. For example, they need templates to create efficient billing processes. Templates can help with credit onboarding. With RPA, the cloud is the best deployment method. However, we have difficulties using the cloud. To solve this problem, a private cloud is necessary. It is challenging to create a private cloud. The number of resources required is difficult to achieve for many organizations. ### 10. Satisfactory **Rating:** 4.0/5.0 stars **Reviewed by:** William O. | Enterprise (> 1000 emp.) **Reviewed Date:** May 15, 2023 **What do you like best about IBM Robotic Process Automation (RPA)?** The way that we can organize the process of which RPA. **What do you dislike about IBM Robotic Process Automation (RPA)?** Creating a RPA isn't suitable for those who already program in other languages because the slide-and-drop method is not fast. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** The orchestration of process is helpful ### 11. Of advanced robotics solutions that are well suited to companies **Rating:** 4.5/5.0 stars **Reviewed by:** Alejandra G. | IT Specialist, Financial Services, Enterprise (> 1000 emp.) **Reviewed Date:** September 23, 2022 **What do you like best about IBM Robotic Process Automation (RPA)?** This is a solution for large organizations, I like it because it works unattended if required, mainly during hours when humans cannot work, in general automation was born to efficiently simplify daily tasks that waste time for professionals and it's something that IBM knows, and has created this artificial intelligence solution that works fast and is not difficult to program **What do you dislike about IBM Robotic Process Automation (RPA)?** This tool has functions that must be studied, it is important that you know the characteristics of this system and how to program it so that it works in areas that are required, but I do not consider it to be difficult or a bad tool **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** I like it because it performs form filling functions. such as those of records, such as transcriptions or development of work applications, it is an advanced tool with capabilities that can be understood quickly, it must obviously be managed by professionals who know about this type of system but it is not complicated to use ### 12. Safe and simple tool for organization **Rating:** 4.5/5.0 stars **Reviewed by:** Samanta P. | Technological Architecture Specialist , Enterprise (> 1000 emp.) **Reviewed Date:** September 23, 2022 **What do you like best about IBM Robotic Process Automation (RPA)?** Nowadays, many monumental and small organizations use tools that help them generate or facilitate work and we optimally use IBM solutions and this RPA solution has the ability to generate software robots or "bots" that can learn, simulate and then execute the business - Processes of great importance to avoid human error, in addition to these properties, this is a high quality product that we like very much. **What do you dislike about IBM Robotic Process Automation (RPA)?** In my review, I can personally say that I did not find any flaws in this product, as RPA bots are easy to set up, use, and distribute. In addition, IBM Robotic Process Automation has become a very efficient tool around us. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** This tool helps us a lot in our work as it allows us to minimize the crash rate with bots created with these tools and also allows us to interact with those in charge of areas to monitor automated processes. We can recommend this tool as it is quite easy to use, simple development does not require various technical knowledge, and we have a highly available support team to resolve doubts and solve problems. ### 13. The next-generation digital workforce with the power of AI **Rating:** 4.5/5.0 stars **Reviewed by:** Jada S. | Director of Finance, Mid-Market (51-1000 emp.) **Reviewed Date:** July 07, 2022 **What do you like best about IBM Robotic Process Automation (RPA)?** I really do like how this RPA transformed our entire workflow and helped us accelerate the speed of making business decisions and improve our productivity within the first days of production, I love how it's enabled us to minimize risk and human mistakes while reducing human efforts too. This masterpiece from IBM is more powerful than we ever expected, IBM Robotic Process Automation has helped us identify and automate game changing automation opportunities and complex processes. We have also saved money by reducing manual labor and optimizing our resources. I like how IBM is also assisting us with different use-cases automation to help us implement the solution for our clients without worrying about the industry or the department. We were truly surprised with the exceptional results we've achieved after the first few days of production, We started implementing directly after for our clients and they were happy with the results they'd seen during the first days of the implementation, I think it's becoming the most essential digital transformation tool for every company looking to drive more growth, save more time, reduce costs, and save resources. This tool is a major step forward in improving business operations, and we highly recommend it to our clients and prospects who are looking to expand their business and streamline their processes. **What do you dislike about IBM Robotic Process Automation (RPA)?** However, I believe it is a bit sophisticated and expensive, making it difficult to implement into smaller businesses. From a complexity standpoint, it is because it offers a plethora of fantastic capabilities, but it is also difficult to grasp everything and understand each function when it's not all covered in the documentation, and it takes some time to get used to. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** The primary reason I chose this RPA to be on top of other RPAs on our list for our clients and as our main RPA for our agency, we still use some other alternatives for some clients, but IBM Robotic Process Automation is our superhero with exceptional capabilities and powerful performance in finding automation opportunities. Still, the main reason is the seamless integration with the rest of IBM's Cloud Pak for Business Automation. The entire automation family from IBM provides us with streamlined, comprehensive automation tools, and this RPA is the main key to easily automating the entire operation and getting rid of all the manual tasks and processes. We've been able to use it to accelerate our digital transition, improve the developer experience, and boost our sales and delivery speed, while keeping our customer satisfaction score up with the rapid interactions with tickets and service desk requests. It enabled us to focus on product development and provision after boosting our business agility through providing our customers with the digital transformation journey. Using this software, data gathering and analysis may be completed faster and more efficiently, and it makes it simple to manage any company's supplies. ### 14. A sustainable technological development tool **Rating:** 4.5/5.0 stars **Reviewed by:** Madhur A. | Assistant Manager, Enterprise (> 1000 emp.) **Reviewed Date:** September 21, 2022 **What do you like best about IBM Robotic Process Automation (RPA)?** Today's systems have had to adapt to the changes of a mind that makes professional work easier, this is the type of system that helps those work processes that, regardless of the type of work, can be carried out without errors Although human intervention is minimal, I can say that I highlight this IBM solution because in general it is part of a series of systems that help to fulfill repetitive tasks that require more attention **What do you dislike about IBM Robotic Process Automation (RPA)?** The functions of this tool are understandable and would also allow organizations to develop more quickly and sustainably without incurring higher monthly or annual expenses for the organization, knowledge is required but not advanced **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** Contract control procedures or even payroll calculations or report summaries are part of the solutions of this tool, but system or application development can also be carried out, so it is much more than a performer of tasks its functions can say that they are understandable by the majority and their competences are varied and correct ### 15. HIGH SCALABILITY TOOL **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** May 30, 2023 **What do you like best about IBM Robotic Process Automation (RPA)?** The ways to set the processes to run in RPA **What do you dislike about IBM Robotic Process Automation (RPA)?** I believe that the issue of bugs in versions could be improved **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** Applying productivity enhancement solutions ### 16. SCRIPS EASY HANDLING **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2023 **What do you like best about IBM Robotic Process Automation (RPA)?** The way to type the code and thus implement the best development practices **What do you dislike about IBM Robotic Process Automation (RPA)?** He could improve on update issues. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** Solve the problems of processes that are completely repetitive, such as a customer registration, ### 17. A system that digitizes human actions efficiently and professionally **Rating:** 4.5/5.0 stars **Reviewed by:** Saeko O. | Market Researcher, Enterprise (> 1000 emp.) **Reviewed Date:** September 19, 2022 **What do you like best about IBM Robotic Process Automation (RPA)?** I like it because this is a tool that allows you to have control without having a direct action on business processes and resources, only with configurations and integrations of bots that IBM has created to simplify processes and ensure that business operations are efficient and complete, the tool itself is not complicated so its interface has been created for fast and extremely precise implementations **What do you dislike about IBM Robotic Process Automation (RPA)?** I have no criticism because the operations carried out are carried out in a reliable manner, in addition to the fact that the functions are well known and the IBM company has demonstrated in recent years that it is a leader in this sector **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** Within the organization, it has resulted in a versatile result because it has been able to deploy in areas of analysis such as technology or commerce, the programming of the bots allows them to create systems that constantly serve customers as well as attend to the various operations that may arise adapting to the new digital requirements faced by professionals ### 18. A solution that IBM implements to help grow the business faster **Rating:** 4.5/5.0 stars **Reviewed by:** Nelson F. | Sotfware Engenier, Enterprise (> 1000 emp.) **Reviewed Date:** September 27, 2022 **What do you like best about IBM Robotic Process Automation (RPA)?** This is a system that allows interaction with applications or functional tools in the organization just by imitating human actions, reducing errors that can potentially affect business development, I like the IBM solution because it is not difficult to understand, and its characteristics are more oriented to help professionals' problems, guaranteeing that each activity is carried out in the best way with efficiency **What do you dislike about IBM Robotic Process Automation (RPA)?** I have no criticism towards the IBM team this tool is part of the business improvement solutions that connect with the present robotic and technological updates **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** I like how secure the system is, it is the type of technology that does not change the way you work and interacts well with custom applications that each organization requires, it is not necessary to change the system, and you can develop applications, such as filling forms, send emails and much more that is organizationally beneficial ### 19. Many reasons to like IBM RPA **Rating:** 4.5/5.0 stars **Reviewed by:** Frigo C. | Data Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** September 18, 2022 **What do you like best about IBM Robotic Process Automation (RPA)?** There are many reasons I like IBM Robotic Process Automation. It is a powerful and versatile tool that can automate many tedious and time-consuming tasks. It is also easy to configure, making it an ideal solution for many business processes. Finally, IBM RPA has a strong community of users and developers, which makes it easy to find help and support when needed. **What do you dislike about IBM Robotic Process Automation (RPA)?** - IBM RPA requires a significant upfront investment in terms of cost and time required to set up and configure the software. - The software is designed to automate repetitive tasks, but it is unclear how well it can handle more complex processes. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** IBM RPA has helped me automate any of my data engineering tasks, including data cleansing, data transformation, and data loading. When I manage data, I often need to perform the same tasks repeatedly. Automating these tasks has saved me a lot of time and effort. ### 20. A solution to repetitive and important tasks in a technological way **Rating:** 4.5/5.0 stars **Reviewed by:** Aya K. | Sales And Marketing Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** September 14, 2022 **What do you like best about IBM Robotic Process Automation (RPA)?** It is the type of tool that greatly reduces human intervention in the calculation processes, start-ups and even application development. It is one of the tools that this organization has been able to integrate into its functions to maximize professional efficiencies in repetitive tasks that require large amounts of work. Levels of excellence **What do you dislike about IBM Robotic Process Automation (RPA)?** I have no criticism, it is a tool that works with systems that understand what the consumer requires, they are constantly making updates so that the professionals themselves are the first to notice it **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** It helps us because it is one of the simplest to implement, and if it is part of the professional solutions that this company deploys, it is of great quality; it helps us mainly in daily tasks such as schedule markings, bonus calculations and more, it is quite complete if what The goal is to start or take the organization to the next technological level. It's the kind of tool required by organizations that want to grow securely and consolidate their workflow. ### 21. AGILITY **Rating:** 5.0/5.0 stars **Reviewed by:** Gustavo C. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2023 **What do you like best about IBM Robotic Process Automation (RPA)?** Agility in processes facilitating the user's daily life. **What do you dislike about IBM Robotic Process Automation (RPA)?** The difficulty in finding material with processes and procedures to carry out. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** Automation of billing, daily cash flow reports, among others ### 22. ok **Rating:** 5.0/5.0 stars **Reviewed by:** Cristian R. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2023 **What do you like best about IBM Robotic Process Automation (RPA)?** the speed and efficiency when automating **What do you dislike about IBM Robotic Process Automation (RPA)?** IBM rpa is a tool that I really like, I can't find any faults **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** process automations in a train company, download documentation ### 23. Assistance in process automation **Rating:** 5.0/5.0 stars **Reviewed by:** Lucas Fabricio L. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2023 **What do you like best about IBM Robotic Process Automation (RPA)?** Indeed, it has helped us a lot with regard to repetitive activities. **What do you dislike about IBM Robotic Process Automation (RPA)?** The way of use. Could be perhaps more intuitive. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** Automation of processes and repetitive activities. ### 24. The system served its purpose and our needs well. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** May 16, 2023 **What do you like best about IBM Robotic Process Automation (RPA)?** The ease of setting up automation scripts **What do you dislike about IBM Robotic Process Automation (RPA)?** The cost of the annual licensing and the delay in the renewal process **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** Customer registration update ### 25. IBM RPA one of the most appreciated software to learn and start with process automation **Rating:** 5.0/5.0 stars **Reviewed by:** Pravin H. | RPA Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2022 **What do you like best about IBM Robotic Process Automation (RPA)?** I liked the ease and functionality through the easy navigation of the user interface. It is very easy to learn and can be put to work right away. It is really powerful due to its intuitive visual drag and drops coding. I liked the workflow-based technology and the ability to develop and debug code is a cakewalk. **What do you dislike about IBM Robotic Process Automation (RPA)?** In the beginning, I present some bugs that were solved little by little but the rest of the application works very well I would like the debugging to be more detailed. **Recommendations to others considering IBM Robotic Process Automation (RPA):** It is excellent, I recommend it if you want to automate simple and repetitive tasks that consume time, this RPA is what you need. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** IBM RPA is being used to process data from different operational departments and there are hundreds of processes that need to be automated across the company, and IBM RPA is doing its job perfectly. ### 26. The robots are great. **Rating:** 5.0/5.0 stars **Reviewed by:** tawany T. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 10, 2023 **What do you like best about IBM Robotic Process Automation (RPA)?** The part of RPA, the robot, how it acts in the processes, dashboard **What do you dislike about IBM Robotic Process Automation (RPA)?** without a default browser on the laptop it doesn't work. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** Resolving the file processes. ### 27. Automation of data entry processes and repetitive tasks without changes **Rating:** 5.0/5.0 stars **Reviewed by:** Michael K. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2022 **What do you like best about IBM Robotic Process Automation (RPA)?** I like IBM Robotic Process Automation because it is effective for automating up-to-date work processes and dealing with the manual process, I liked that it performs data scraping and automation tasks, for example extracting data into an excel file and parsing the text and it was easy to understand the natural language text, I liked that it was easy to learn and without coding it works. **What do you dislike about IBM Robotic Process Automation (RPA)?** I would like it to improve, above all, to be optimized a little and to have scalability options. **Recommendations to others considering IBM Robotic Process Automation (RPA):** I like it and you will like it too, I recommend this great RPA to you. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** This RPA is used to automate repetitive processes and what is required to review a set of documents, for example mainly in invoices and payroll and incorporation documents, but our main focus is on automating those processes that consume a lot of time. ### 28. Smooth task execution and easy deployment **Rating:** 4.5/5.0 stars **Reviewed by:** Eva M. | Market Specialist , Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** August 26, 2022 **What do you like best about IBM Robotic Process Automation (RPA)?** Robotic automation has been born in recent years as a solution to the requirements of professionals because it is a way in which processes are carried out without constant human intervention, something that in the end only improves professional efficiencies and in particular is something that is solution understands well but with the characteristic that I personally consider to be very favorable that it has a highly adaptable interface, it has pages and forums that allow that when in doubt there will always be a professional willing to explain each process **What do you dislike about IBM Robotic Process Automation (RPA)?** A process management tool with the help of RPA that is not complicated, and as it is well known, there are versions and ways to understand them directly on its pages, where there will be all the necessary information for them to run without problems **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** I like the way in which this tool improves professional skills, allowing complex programming or process management tasks to be carried out by means of programmable robots and designed for tasks of large organizations, so deploying it is quite functional in large industries, its robots can work both attended and unattended and its efficiencies are widely verifiable ### 29. IBM RPA is Coming strong **Rating:** 4.5/5.0 stars **Reviewed by:** Karim I. | Senior RPA Consultant, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** March 01, 2023 **What do you like best about IBM Robotic Process Automation (RPA)?** It has a lot of powerful features and a lot of commands, so I will recommend it. I tested many features, like OCR, Machine learning, and artificial intelligence. **What do you dislike about IBM Robotic Process Automation (RPA)?** Some little about support didn't include the Arabic language, free trial, OCR, Artificial Intelligent, Hand written, identify elements, and the community is poor. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** Repetitive tasks that happened daily. ### 30. Increasing the effectiveness of our campaigns with the automation of IBM RPA **Rating:** 4.5/5.0 stars **Reviewed by:** Gabriela V. | Digital Marketing Specialist , Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2022 **What do you like best about IBM Robotic Process Automation (RPA)?** What I love most about this instrument is that having many automation tools ourselves, we were able to discover this one and it is one of the superiors of ibm besides having excellent features besides the fact that it transformed our entire workflow and helped us to precipitate the speed of making commercial choices and our productivity optimization in the first days of production. **What do you dislike about IBM Robotic Process Automation (RPA)?** Since I've been using this instrument we haven't found a single flaw, apart from the fact that we ourselves have the possibility to mention that this instrument is quite effective, as IBM RPA is ideal for automating tasks, and it was a fun trip to design artificial intelligence of bots that do the work for you, instead of you having to do it yourself. Every single thing has the possibility to be done immediately due to this amazing program. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** In my personal criticism, this instrument helps us a lot because we use IBM to process data from different apartments in parallel. Based on the data collected, bots are programmed to perform specific purposes. ### 31. Innovative and with much room for growth **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2023 **What do you like best about IBM Robotic Process Automation (RPA)?** The possibility of automating tedious processes that employees need to do repeatedly **What do you dislike about IBM Robotic Process Automation (RPA)?** Lack of material and tool training so that we can use the tool even more. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** He is generating reports and inquiries on the day-to-day slow processes of the employees and bringing information in the early morning with greater accuracy. ### 32. IBM is one of the most valuable tools we have acquired in years **Rating:** 4.0/5.0 stars **Reviewed by:** Dodge H. | Developer, Enterprise (> 1000 emp.) **Reviewed Date:** August 16, 2022 **What do you like best about IBM Robotic Process Automation (RPA)?** The functionality is outstanding, as well as having an ease-to-follow navigation thanks to the user interface. The drag and drop system makes coding simple and intuitive. You don't need to pay much attention to how the software works. It does it all for you. The code debug function is quite accurate, which is very useful when programming doesn't go as planned. **What do you dislike about IBM Robotic Process Automation (RPA)?** I think its price is the most significant disadvantage. It is very high, which leaves out most companies. However, it is justified if we think about IBM as a product aimed exclusively at large companies looking to invest in a powerful tool. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** We use IBM to process data from different departments at the same time. Based on the data collected, the bots are programmed to meet specific objectives. The result has been excellent automation of processes that are typically tedious. Human error has decreased, plus these tasks take much less time to complete. And all this is not to mention saving money in wasted person-hours. It could sum it all up as a significant optimization of available resources after investing in IBM. ### 33. IBM is an innovative and influential RPA **Rating:** 4.0/5.0 stars **Reviewed by:** Sasha S. | System Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** August 14, 2022 **What do you like best about IBM Robotic Process Automation (RPA)?** IBM is a powerful software with the advantage of a very good interface design. Thanks to this, the program is easy to use to develop bots of different types with little effort. The development process is comfortable and precise so that the user focuses on the programming part rather than thinking about the tool they are using. In addition, the AI of the bots is amazing. They can gather information and learn to improve the process for which it is designed. **What do you dislike about IBM Robotic Process Automation (RPA)?** My only drawback with IBM is its price. It is quite high, but I understand its cost. The downside is that small businesses can't access this type of software, or they must choose another one. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** I use IBM to facilitate complex processes. Then, after a while, we design bots for various tasks that spend a great deal of time. The workflow has improved since we are not taking over repetitive tasks that take time out of our routine. Communication has also improved because members of the same team can organize themselves more easily. The tasks that are now performed are fruitful, and the rest of the operations are handled by bots. ### 34. IBM robotic process Automation review **Rating:** 4.0/5.0 stars **Reviewed by:** Arun N. | System Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2023 **What do you like best about IBM Robotic Process Automation (RPA)?** Working on web automation, Excel Automation, PDF Automation **What do you dislike about IBM Robotic Process Automation (RPA)?** Interactive with GUI application is very difficult **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** Automating Incident creation in services now , increases the productivity in project ### 35. A tool that allows the increase of business productivity **Rating:** 4.5/5.0 stars **Reviewed by:** Maite P. | Software Developer, Enterprise (> 1000 emp.) **Reviewed Date:** August 05, 2022 **What do you like best about IBM Robotic Process Automation (RPA)?** This tool allows human interactions in an only essential way, this means that in general this tool helps and provides an advantage in business management thanks to its robotic system that is inspired by professional growth, what I like most about this system is that possible human errors decrease while running and even allows them to take care of other activities without compromising the quality of their work **What do you dislike about IBM Robotic Process Automation (RPA)?** I have no problems because the tool is capable of understanding professional commands and managing them quickly without requiring the installation of other tools or constant attention to it **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** What I like is that the systems will be exclusive to the requirements that the professionals have, and there will be no changes that are not previously programmed, in addition, this type of system greatly reduces the costs of processing information at the same time that it performs the tasks without inconveniences of failures or delays, understands the commands and actions of the users and performs them without the inconvenience ### 36. Daily operations are carried out in less time with the help of RPA **Rating:** 4.5/5.0 stars **Reviewed by:** Tara M. | Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** July 29, 2022 **What do you like best about IBM Robotic Process Automation (RPA)?** This system adapts companies to the new professional requirements, it is the type of system that guarantees that the workflow will be in accordance with the professional growth that the organization will have, so that its robotic system guarantees efficiency in the procedures as it would be done by a human user, it has a fast, reliable, secure and highly accessible interface, something necessary when working in world-renowned companies **What do you dislike about IBM Robotic Process Automation (RPA)?** I have no problems with this tool. It is the type of system that helps processes to be executed in less time without affecting daily operations so much. It is accessible and understandable. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** I like it because within its characteristics is the execution function autonomously or without requiring constant supervision of users, it is a tool that works with robots capable of understanding professional requirements as well as imitating the actions of users to perform the same tasks, as well as being from a well-known platform, there are many ways to understand it on the web, so its adaptability is also high ### 37. IBM RPA offers built-in capabilities to work on process automation **Rating:** 5.0/5.0 stars **Reviewed by:** Claudia T. | Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2022 **What do you like best about IBM Robotic Process Automation (RPA)?** I like that is very developer-friendly and very flexible for process automation with a very intuitive UI and offers out-of-the-box features, I like machine learning and that it reduces human power and that you can use data mining which is very effective and compatible with unstructured data formats, I liked that the bots handle many repetitive tasks in an easy way. **What do you dislike about IBM Robotic Process Automation (RPA)?** The cost seems a bit high to me, but the tool itself does not bother me at all, it is excellent. **Recommendations to others considering IBM Robotic Process Automation (RPA):** This is a great solution for every given situation, it's easy to use to create automation and you can customize it, I recommend it. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** IBM RPA is very effective due to its functions, we can automate processes without interruptions or human intervention and it helped us understand artificial intelligence, thus increasing productivity. ### 38. IBM RPA is the automation tool that takes development easier **Rating:** 4.5/5.0 stars **Reviewed by:** Nineta U. | Frontend developer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2022 **What do you like best about IBM Robotic Process Automation (RPA)?** I like it because I don't need to write code to develop a bot that is useful to me. The user experience is outstanding. It's easy to find the features I'm looking for that will help me create a somewhat more complex bot without wasting time. Machine learning is perfect for reducing a lot of my work because I don't need to feed the bots on my own. **What do you dislike about IBM Robotic Process Automation (RPA)?** Ths cost is quite high compared to other RPAs, but it's not something that bothers me. IBM RPA is a good tool that fulfills all the functions needed for automation, which comes at a cost. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** IBM RPA reduces a lot of the development time. I can implement program functions that serve as a reference for me. I use IBM RPA a lot for our website, so I don't have to program everything. Several of the functionalities we are looking for are included in IBM RPA's features, such as chatbots. I have saved a lot of development time on repetitive functions to focus on other tasks that require constant human intervention. ### 39. It is an excellent tool with interesting features **Rating:** 4.5/5.0 stars **Reviewed by:** Anthony F. | System maintenance officer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2022 **What do you like best about IBM Robotic Process Automation (RPA)?** IBM RPA is good at automating daily tasks and dealing with many manual processes. Its interface has no unnecessary elements that add nothing to the program, so the user experience is quite smooth. Also, you can create a huge number of bots and run them simultaneously, which are getting better and better thanks to AI. The activity is very active, which makes it easy to make queries and contributions. **What do you dislike about IBM Robotic Process Automation (RPA)?** Although the interface is simple, it could be much better because it is outdated. In addition, it makes it harder to locate the functions at first unless you do the tutorials. The price was not a problem for our company, but I understand it will be a challenge for smaller companies. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** I use IBM primarily to create bots to overload the company website. The goal is to detect failures for the maintenance team to fix. It is also useful to collect customer and company information in general on other servers, so the information is always secure elsewhere. The time spent on the simplest tasks has been reduced to almost zero. ### 40. Incredible results from day one **Rating:** 4.5/5.0 stars **Reviewed by:** Max B. | Finance Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2022 **What do you like best about IBM Robotic Process Automation (RPA)?** Writing core is not my forte, as my background is in another area but this has not impeded using IBM RPA. And I love it. The program is straightforward to use, thanks to the explanations it has. The functions are perfect for creating bots and automating a wide variety of processes with little effort. True, there is a processes design component, but it is minimal. **What do you dislike about IBM Robotic Process Automation (RPA)?** IBM RPA is expensive software. We were a bit hesitant to buy it because of that, but now we are more than satisfied with the decision. However, the interface needs to be updated because it is outdated and can lead to a bit of frustration if you are not familiar with it. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** I am impressed with the results we have achieved since the first day we implemented IBM RPA in the company. I love how this RPA completely transformed our workflow: the speed at which projects are completed is incredible, and we haven't even increased the effort we usually put in. We save money because we no longer need to spend several hours on simple processes because the bots now handle them. In my department, we use IBM RPA a lot for collecting data from our customers and generating invoices without errors, which saves us a lot of time. ### 41. A simple ttol with much utility **Rating:** 4.0/5.0 stars **Reviewed by:** Donald R. | Systems Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2022 **What do you like best about IBM Robotic Process Automation (RPA)?** Overall, I like it very much, as the features of this software are abundant. The interface is user-friendly and uncomplicated, and the functions for completing tasks are excellent. I can reduce the time of continuous or repetitive tasks whit the help of programmable quick actions for bots. The adaptability of applications to use this software is impressive. moreover, it is a good software for beginners and experts in the field. The drag-and-drop feature is perfect for programming, so we don't waste time writing code; you just need to know basic programming logic. **What do you dislike about IBM Robotic Process Automation (RPA)?** It lacks chatbot features; I think they are incomplete. It is a feature that I constantly use in my work, but I have to do several extra steps to complete the configuration of each chatbot as I want. I want this feature to be more efficient. In addition, the support is outstanding, and I have always been able to communicate easily. it has helped me see what I can do to implement the bots further. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** My experience was great. I am thrilled with the world of automation, thanks to this RPA. The tool is excellent. Thanks to the documentation, I have been able to program bots different from each other and apply them to various aspects of my work: server security checks, web maintenance, writing parts of code that are repetitive, etc. ### 42. Customer service is a new experience with IBM RPA **Rating:** 5.0/5.0 stars **Reviewed by:** Leonard S. | Process Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2022 **What do you like best about IBM Robotic Process Automation (RPA)?** I love the data extraction of IBM RPA, even if it is not the main idea of the software. Its impressive efficiency has helped me collect a lot of data without errors. IBM RPA's power is another of its strength. it can run numerous processes simultaneously without any performance problems. The scalability of the program is perfect. it is a useful program from the star, which adapts more than well when implemented in other areas of the company. **What do you dislike about IBM Robotic Process Automation (RPA)?** Learning to use the basic IBM RPA functions is easy, but the learning curve gest more complicated with the more advanced features. I think this is mainly due to the interface, which is quite outdated. However, the good thing is that it has a simple solution. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** This RPA can be used for an incredible diversity of processes, as long as the bots are well programmed. Some of the ones we use the most are chatbots, but we also program bots to automatically give the shipping order for the products we sell. However, there are much more uses. With a little effort, we managed to create an ecosystem in which customer service has improved, our service times are almost non-existent, and the effort we put in is much lower than before. In addition, everything is simpler now because several of the business functions are handled by themselves. ### 43. Impressive automation tool easy to use and develop **Rating:** 5.0/5.0 stars **Reviewed by:** Dania A. | Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2022 **What do you like best about IBM Robotic Process Automation (RPA)?** I like this PRA created by IBM, it is very impressive and easy to use and implement for basic automation tasks. I like its easy-to-understand smart automation features and it empowers the younger workforce to build quickly. IBM RPA provides a very easy-to-use platform that works perfectly in different scenarios. **What do you dislike about IBM Robotic Process Automation (RPA)?** I have not yet seen any failures during use, so I have nothing negative to say about this product. **Recommendations to others considering IBM Robotic Process Automation (RPA):** Great software that I recommend for simple and cost-effective automation development. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** Reduce a lot of effort for automation and we can implement some machine learning techniques, in fact, it has been a great old of learning, until now and it was really impressive with business automation built in conjunction with AI techniques. ### 44. Innovation towards automation **Rating:** 4.0/5.0 stars **Reviewed by:** Hafiza sidra M. | AWS Cloud Engineer, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2023 **What do you like best about IBM Robotic Process Automation (RPA)?** Good documentation and time saving for developers in Machine learning. **What do you dislike about IBM Robotic Process Automation (RPA)?** I think you need more marketing and hands-on tutorials regarding this. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** Helps in OCR automation. Specifically extract data from unstructured firm and save into structured database. ### 45. Excellent low-code tool for good automation **Rating:** 5.0/5.0 stars **Reviewed by:** Riley M. | Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2022 **What do you like best about IBM Robotic Process Automation (RPA)?** I like this automation solution because it is easy to use and offers extensive learning resources of good quality. I like it because it is a strong platform that can easily automate business processes and improve workflow. **What do you dislike about IBM Robotic Process Automation (RPA)?** So far it has been a good solution and there is nothing negative about it, but it could improve a bit on the interface, that's all. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** A solution that is used to automate simple, complex and repetitive tasks is one of the main RPA that we use daily to greatly improve our workflow and productivity. ### 46. A tool with excellent capabilities for business process automation **Rating:** 5.0/5.0 stars **Reviewed by:** Stan K. | IT Infraestructure Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 11, 2022 **What do you like best about IBM Robotic Process Automation (RPA)?** I like IBM RPA because it is effective in its core function of automating processes. There are no distractions in the user interface and no unnecessary procedures to hinder the experience. It is a solid software that does its job perfectly. The manual is quite clear on ho automate by creating bots. It explains in-depth how to use the software's functions and use them to the fullest. However, it is still an effortless application to run once you know everything it offers. In addition, data extraction is one of the functions I have found most helpful. **What do you dislike about IBM Robotic Process Automation (RPA)?** I think IBM RPA could be better optimized. It's software whit an outdated interface. It's not something that detracts from the performance, really, but it's indeed a bit cumbersome to use. Otherwise, the software seems to be program suitable for all audiences. **Recommendations to others considering IBM Robotic Process Automation (RPA):** This IBM RPA is software with lots and lots of specific functions. Of course, you don't need most of them if you are going to create simple bots, but it is advisable to learn about the if you want to do complex processes. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** I use RPA to automate repetitive tasks that are time-consuming if done by one person. It leaves me enough free time to do my other work without worrying about making the deadline or no. Also, IBM RPA is perfect for executing tasks, such as data entry, even after office hours. The result is much lighter work and automation of a large part of the business processes. ### 47. Tool that eliminates a lot of manual processing **Rating:** 5.0/5.0 stars **Reviewed by:** Nassim N. | IT Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2022 **What do you like best about IBM Robotic Process Automation (RPA)?** IBM RPA is easy to use and the most important feature is that you can attach files to invoices which is really useful. This software is very easy to use and eliminates manual work by using many approval level automation. I also liked the search functions which are very fast and easy. **What do you dislike about IBM Robotic Process Automation (RPA)?** I wish they would add more reporting tools and make it more robust and flexible. **Recommendations to others considering IBM Robotic Process Automation (RPA):** It is software that will completely change your working life by automating processes, I recommend you innovate with IBM RPA. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** IBM RPA is used to automate our processes and has greatly improved workflow by increasing productivity. This seamless integration has changed the way we work. ### 48. Good platform, but there is much to improve. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** May 19, 2023 **What do you like best about IBM Robotic Process Automation (RPA)?** The tool provides many features and its execution has a satisfactory speed. **What do you dislike about IBM Robotic Process Automation (RPA)?** The error handling of the tool did not prove satisfactory. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** We use it for various automations that streamlined processes and reduced costs. ### 49. A solution for security brach detection **Rating:** 4.5/5.0 stars **Reviewed by:** Avac S. | Information Security Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2022 **What do you like best about IBM Robotic Process Automation (RPA)?** IBM is a reasonably simple to learn RPA. It's not its greatest strength, but I like that anyone can use the tool whit little to no prior knowledge. Its bug detection features are excellent for automatically fixing bugs with IBM or using code. Also, the software's user experience is excellent, making it an intuitive tool to achieve what you want. The IA is outstanding. It can create very precise bots if you want it. **What do you dislike about IBM Robotic Process Automation (RPA)?** The debug tool fails on occasion. It is not a standard error, but it happens. however, it is still possible to correct them manually. On the other hand, it is a costly tool. I think its functions are excellent, but minor companies couldn't pay for it. **Recommendations to others considering IBM Robotic Process Automation (RPA):** IBM RPA is a good automation tool mainly because of its many valuable features. The best way to take advantage of its features is to automate as many processes as possible to make the work efficient. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** I use the bots to collect data from our website and empty it into the database. However, it is also an excellent software for detecting security bugs. I test the bots to see if they can saturate the system, among other things. It's a task that is typically quite tedious, but IBM does it very well. It's also good for automatically performing simple tasks I don't do now. ### 50. The easy-to-learn platform that requires no code **Rating:** 5.0/5.0 stars **Reviewed by:** Ermolai P. | Assistant Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2022 **What do you like best about IBM Robotic Process Automation (RPA)?** What struck me most about IBM was the ease of use because I have hardly any programming notions. In addition, the free training within the app is wonderful for learning the basics of the most common functions. The most common functions are useful in most cases, while other more specific ones help to create more complex processes more simply. **What do you dislike about IBM Robotic Process Automation (RPA)?** The debug tool I hardly use, but I feel it could be better. Sometimes my bots are not as efficient as I would like and tend to have bugs that could perhaps be fixed automatically, or at least have the code debug itself. **Recommendations to others considering IBM Robotic Process Automation (RPA):** Although not essential, doing all the tutorials is a good idea. It will take some time, but you will learn advanced features that simplify the creation of bots. On the other hand, it is not a bad idea to use bots whenever it is a repetitive activity, even if it seems that one person can handle it without any problem. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** My team's productivity has skyrocketed. It is because the bots take care of the simpler tasks, which leaves a lot of free time for the staff under me. We achieve our goals faster than before and with less effort. Plus, we haven't had to move the deadline since I've been using IB RPA to get organized. ## IBM Robotic Process Automation (RPA) Discussions - [Is it competitive with Uipath?](https://www.g2.com/discussions/is-it-competitive-with-uipath) - 1 comment, 1 upvote - [How can this technology be integrated with Blockchain?](https://www.g2.com/discussions/como-puede-integrarse-esta-tecnologia-con-blockchain) - 1 comment, 1 upvote - [For the creation of AI, as I have not yet had projects with this function, how would this type of real implementation of the tool work?](https://www.g2.com/discussions/para-criacao-de-ia-como-ainda-nao-tive-projetos-com-essa-funcao-como-funcionaria-esse-tipo-de-implementacao-real-da-ferramenta) - 1 comment, 1 upvote - [What are the features of robotic process automation?](https://www.g2.com/discussions/ibm-robotic-process-automation-what-are-the-features-of-robotic-process-automation) - 1 comment - [View IBM Robotic Process Automation (RPA) pricing details and edition comparison](https://www.g2.com/products/ibm-robotic-process-automation-rpa/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-10+14%3A15%3A29+-0500&secure%5Bsession_id%5D=7a17a528-f86b-44fc-acbd-a992aa19d091&secure%5Btoken%5D=00d2623abc1288d5fd3180cd27729c6c98efeb663d2a30c3d6b04abd36946c77&format=llm_user) ## IBM Robotic Process Automation (RPA) Features **Automation Building** - Visual Editor - Workflow Recording - Pre-Built Templates - Custom Automation - Collaboration - Ease of Bot Creation - Document Automation - Business Process Automation - Configurable Workflow - Rules-Based Workflow **Bot Management & Execution** - Bot Scheduling - Attended Automation - Unattended Automation - Bot Performance Analytics - Data and Product Security - Scalability - Predictive Analytics - Real-Time Analytics - Real-Time Data **Intelligent Automation** - OCR - Machine Learning - NLP **Agentic AI - Robotic Process Automation (RPA)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Multi-Language **Additional Functionality** - Document Management - Audit Trail - AI Copilot - Real-Time Updates - Real-Time Monitoring - Multiple Data Sources - Reporting & Statistics - Email Address Extraction - Forms Management - Data Extraction - Drag & Drop - Workflow Management - Access Controls/Permissions - API - Optical Character Recognition - Role-Based Permissions - Data Import/Export - Process Builder - Generative AI - Customer Experience Management - Search/Filter - Data Capture and Transfer - Compliance Management - Approval Process Control - Secure Data Storage - Process Control - Code-free Development - Ad hoc Analysis - Image Recognition - Data Storage Management - Performance Metrics - Activity Dashboard - Task Management - Monitoring - Customizable Reports - Version Control - Integration into Third Party Applications ## Top IBM Robotic Process Automation (RPA) Alternatives - [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) - 4.6/5.0 (6,136 reviews) - [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) - 4.5/5.0 (4,060 reviews) - [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews) - 4.4/5.0 (1,043 reviews)