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IBM Robotic Process Automation (RPA)

By IBM

4.7 out of 5 stars

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IBM Robotic Process Automation (RPA) Reviews & Product Details

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Pricing

Pricing provided by IBM Robotic Process Automation (RPA).

No-cost Trial

$0.00
USD

Software as a service (SaaS)

Starting at $840.00 per month
USD

IBM Robotic Process Automation (RPA) Media

IBM Robotic Process Automation (RPA) Demo - IBM RPA Studio
IBM RPA Studio home screen
IBM Robotic Process Automation (RPA) Demo - Watson Engine in IBM RPA Studio
Create a speech engine with culture and voice selections with Watson Engine in IBM RPA Studio
IBM Robotic Process Automation (RPA) Demo - IVR Debug in IBM RPA Studio
Connect to Chatbot or IVR in IBM RPA Studio
IBM Robotic Process Automation (RPA) Demo - HTTP Request in IBM RPA Studio
HTTP Request function in IBM RPA Studio
IBM Robotic Process Automation (RPA) Demo - Knowledge Base Training in IBM RPA Studio
Train your Chatbot with Knowledge Base Training in IBM RPA Studio
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IBM Robotic Process Automation (RPA) Reviews (285)

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Reviews

IBM Robotic Process Automation (RPA) Reviews (285)

View 1 Video Reviews
4.7
285 reviews

Pros & Cons

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Guilherme C.
GC
Líder Técnico
Mid-Market (51-1000 emp.)
"The IBM tool is very practical and intuitive."
What do you like best about IBM Robotic Process Automation (RPA)?

Programming with Studio is simple and easy even for those who are not familiar with programming, as the block commands prevent possible implementation errors. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

I see that there is a lack of detail in the documentation of some commands. There are commands where the documentation has more fields than exist in the Studio, for example. Review collected by and hosted on G2.com.

Davi M.
DM
Mid-Market (51-1000 emp.)
"Productivity tool"
What do you like best about IBM Robotic Process Automation (RPA)?

Time saving.

With the schedules, even if I am not present, the tasks will be completed without fail.

Create a receipt pattern, the report will always be in its proper place at that time.

Repetitive and standardized tasks cease to be a burden. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

There is no easy understanding of the commands we use infrequently, the database that teaches us to use such commands is confusing. Besides being just a translation into Portuguese, making it difficult to understand some words. Review collected by and hosted on G2.com.

LF
Mr
Small-Business (50 or fewer emp.)
"Ease of using IBM RPA for data migrations from legacy systems"
What do you like best about IBM Robotic Process Automation (RPA)?

The ease of programming interactions with the screen (Desktop Automation), using only Drag&Drop and reading Excel files without needing to open Excel on the screen, are points that greatly facilitate my work in automating data migration between legacy systems. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

Database interaction commands like Bulk Insert are not fast in execution. Before executing the command, it is necessary to prepare the data in a data table to use the command. When I am working with many tables, this affects performance. Review collected by and hosted on G2.com.

Danielle C.
DC
Mid-Market (51-1000 emp.)
"RPA - productivity gain"
What do you like best about IBM Robotic Process Automation (RPA)?

The possibility of automating repetitive tasks that take up a lot of the team's time, which need to be executed, but take time from an employee who could be performing more strategic activities. I also consider the issue of agility and assertiveness in the process, which greatly improves with the implementation of RPA. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

I don't see any negative points in the tool. Review collected by and hosted on G2.com.

CN
Analista de Desenvolvimento de Sistemas - RPA
Small-Business (50 or fewer emp.)
"RPA - Review"
What do you like best about IBM Robotic Process Automation (RPA)?

Among its various features, the most useful is the option to develop low-code, which is ideal for beginners to learn easily and quickly while it is also possible to write in script for the more experienced. This ends up being a differentiator among all the tools. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

Few things are "slightly" useful on the platform. I would say that the biggest negative point on the platform is the fact that there are many updates and drastic version changes where the components change the way they act from one to another. Thus breaking already stable RPAs. Review collected by and hosted on G2.com.

NM
BPO Jurídico
Judiciary
Mid-Market (51-1000 emp.)
"Simplified automation"
What do you like best about IBM Robotic Process Automation (RPA)?

The tool is highly intuitive and offers a range of benefits for companies that wish to automate their processes, repetitive and manual tasks. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

The videos and courses are in English, which makes it difficult to fully learn and quickly clarify doubts. Review collected by and hosted on G2.com.

Lucas M.
LM
Mid-Market (51-1000 emp.)
"Service, support, and resources."
What do you like best about IBM Robotic Process Automation (RPA)?

Despite being a Big Tech, the company's customer service/support is fantastic, fast, and available 24 hours a day. In addition, the tool is comprehensive and meets practically all the automation needs we have had so far. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

Some instabilities in certain versions, which are quickly resolved by releasing a new version, but when switching versions, it is necessary to perform a series of tests on the scripts, which is a bit annoying. Review collected by and hosted on G2.com.

DG
Mid-Market (51-1000 emp.)
"I'm sure that this acquaintance"
What do you like best about IBM Robotic Process Automation (RPA)?

My knowledge and contact with IBM was more conceptual. It became clear the possibilities of how much we can automate activities after a feasibility analysis. As for responding about the structure, I believe the team leading this at the company, which hired the services, can answer better. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

I can't have elements for this evaluation. But I already have automated processes in my area and I can perceive the results of agility. Review collected by and hosted on G2.com.

Verified User in Food Production
CF
Small-Business (50 or fewer emp.)
"Simple to structure, to program, to debug, and to put into production"
What do you like best about IBM Robotic Process Automation (RPA)?

The IBM RPA Studio is very easy to use. Visually, it has the appearance of a programming IDE, which makes it easy to follow visually, whether in designer or script mode.

The variety of commands allows you to automate many processes. Even in complicated graphical interfaces, the interface recognition via OCR adds a lot of versatility to the platform.

The automatic report generator is a very powerful feature when you need to work with specialized reports, whose data comes from different sources.

I like the functionality of deploying multiple versions of the same robot at once, which allows you to make improvements and test its operation in a test environment without needing to touch the production version. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

Among the disadvantages, I see that some concepts are a bit difficult to understand, such as exception handling.

Also, the way of handling some control flow commands, such as managing multiple conditions within an IF, which makes it necessary to add many more commands than needed. Review collected by and hosted on G2.com.

Marja V.
MV
Mid-Market (51-1000 emp.)
"The importance of mapping and automating processes"
What do you like best about IBM Robotic Process Automation (RPA)?

Automate operational and repetitive processes, reduce errors, ensure data security and reliability, and enable employees to have time to produce more Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

I don't see it as a disadvantage, but many workers need to re-educate themselves to compete with AI technologies and continue in execution, encouraged to automate increasingly complex processes. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by IBM Robotic Process Automation (RPA).

No-cost Trial

$0.00
USD

Software as a service (SaaS)

Starting at $840.00 per month
USD

On premises

Starting at $840.00 per month
USD
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IBM Robotic Process Automation (RPA) Features
Visual Editor
Workflow Recording
Pre-Built Templates
Bot Scheduling
Attended Automation
Unattended Automation
OCR
Machine Learning
NLP