--- title: IBM Robotic Process Automation (RPA) Reviews meta\_title: 'IBM Robotic Process Automation (RPA) Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 286 reviews by the users' company size, role or industry to find out how IBM Robotic Process Automation (RPA) works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 286 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Process Automation url: https://www.g2.com/categories/process-automation --- # IBM Robotic Process Automation (RPA) Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by IBM Robotic Process Automation (RPA) but has limited features. Are you part of the IBM Robotic Process Automation (RPA) team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! IBM’s market-leading, AI-powered IBM® Robotic Process Automation (RPA) technology is a complete task automation software that enables clients to automate more of their time-consuming, tedious and repetitive work. To help clients get started quickly and automate more business and IT processes at scale, as the demands of their business grow, IBM RPA offers simple licensing and deployment options. Software robots, or bots, can act on AI insights to complete tasks with no lag time and enable you to achieve digital transformation. * * * Seller [IBM](https://www.g2.com/sellers/ibm) Discussions [IBM Robotic Process Automation (RPA) Community](https://www.g2.com/products/ibm-robotic-process-automation-rpa/discuss) Languages Supported German, English, French, Japanese, Korean, Portuguese, Spanish, Chinese (Simplified) Solution Type Best-of-Breed Overview by Emily Hagopian Show More ## Pricing Pricing provided by IBM Robotic Process.... ### No-cost Trial $0.00 USD ### Software as a service (SaaS) Starting at $840.00 per month USD [ View More Pricing Information ](https://www.g2.com/products/ibm-robotic-process-automation-rpa/pricing) ## Top-Rated Alternatives [ ![UiPath Agentic Automation](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "UiPath Agentic Automation") UiPath Agentic Automation 4.6/5(7,581) ](https://www.g2.com/products/uipath-agentic-automation/reviews) [ ![Automation Anywhere Agentic Process Automation](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Automation Anywhere Agentic Process Automation") Automation Anywhere Agentic Process Automation 4.5/5(5,623) ](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) [ ![Microsoft Power Automate](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Microsoft Power Automate") Microsoft Power Automate 4.4/5(1,097) ](https://www.g2.com/products/microsoft-power-automate/reviews) [ View All Alternatives ](https://www.g2.com/products/ibm-robotic-process-automation-rpa/competitors/alternatives) ## User Insights Average based on 286 real user reviews. Implementation Time 3 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) RR Renan R. Enterprise (\> 1000 emp.) 12/13/2023 "Overall it is positive." 3.5/5 What do you like best about IBM Robotic Process Automation (RPA)? Quite easy to update the code and implement in production. Review collected by and hosted on G2.com. What do you dislike about IBM Robotic Process Automation (RPA)? There is no "or" and "and" operator. It would be nice if "logMessage" also created a local log. Bugs. Review collected by and hosted on G2.com. What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you? Automation of processes and cost reduction. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated ![Guilherme C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Guilherme C.") GC Guilherme C. Líder Técnico Mid-Market (51-1000 emp.) 5/12/2023 "The IBM tool is very practical and intuitive." 5/5 What do you like best about IBM Robotic Process Automation (RPA)? Programming with Studio is simple and easy even for those who are not familiar with programming, as the block commands prevent possible implementation errors. Review collected by and hosted on G2.com. What do you dislike about IBM Robotic Process Automation (RPA)? I see that there is a lack of detail in the documentation of some commands. There are commands where the documentation has more fields than exist in the Studio, for example. Review collected by and hosted on G2.com. What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you? Execute functions that required a lot of time and attention from analysts such as: accessing websites to print demands that arise without a defined schedule, which currently are not printed but are in the company's ERP; product registration process that required extreme attention due to the number of fields to fill in; sending invoices to clients of specific operations; filling in goals in the system; extracting reports from the system. The benefits of using the tool are not limited only to the time saved, but also to the accuracy that RPA provides. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated ![Davi M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Davi M.") DM Davi M. Mid-Market (51-1000 emp.) 5/11/2023 "Productivity tool" 5/5 What do you like best about IBM Robotic Process Automation (RPA)? Time saving. With the schedules, even if I am not present, the tasks will be completed without fail. Create a receipt pattern, the report will always be in its proper place at that time. Repetitive and standardized tasks cease to be a burden. Review collected by and hosted on G2.com. What do you dislike about IBM Robotic Process Automation (RPA)? There is no easy understanding of the commands we use infrequently, the database that teaches us to use such commands is confusing. Besides being just a translation into Portuguese, making it difficult to understand some words. Review collected by and hosted on G2.com. What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you? Here at the company, we have many repetitive tasks, such as sending daily stock, previous day's sales, mass registration updates, among various other simple everyday tasks, but they are time-consuming. With RPA, we can make this fast, efficient, and frequent. Even on a holiday, day off, vacation, etc. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated LF Luiz F. Mr Small-Business (50 or fewer emp.) 5/22/2023 "Ease of using IBM RPA for data migrations from legacy systems" 4/5 What do you like best about IBM Robotic Process Automation (RPA)? The ease of programming interactions with the screen (Desktop Automation), using only Drag&Drop and reading Excel files without needing to open Excel on the screen, are points that greatly facilitate my work in automating data migration between legacy systems. Review collected by and hosted on G2.com. What do you dislike about IBM Robotic Process Automation (RPA)? Database interaction commands like Bulk Insert are not fast in execution. Before executing the command, it is necessary to prepare the data in a data table to use the command. When I am working with many tables, this affects performance. Review collected by and hosted on G2.com. What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you? Data migration from legacy systems, the data originates from screens and Excel files, this migration is being done to an updated database server that will meet the client's API requirements. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated ![Danielle C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Danielle C.") DC Danielle C. Mid-Market (51-1000 emp.) 10/12/2023 "RPA - productivity gain" 5/5 What do you like best about IBM Robotic Process Automation (RPA)? The possibility of automating repetitive tasks that take up a lot of the team's time, which need to be executed, but take time from an employee who could be performing more strategic activities. I also consider the issue of agility and assertiveness in the process, which greatly improves with the implementation of RPA. Review collected by and hosted on G2.com. What do you dislike about IBM Robotic Process Automation (RPA)? I don't see any negative points in the tool. Review collected by and hosted on G2.com. What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you? Repetitive activities that take up an analyst's time for execution are time-consuming tasks that need to be performed and end up taking a lot of the analyst's time, who needs to deliver more elaborate activities. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller inviteAI Translated CN Chrigor N. Analista de Desenvolvimento de Sistemas - RPA Small-Business (50 or fewer emp.) 5/11/2023 "RPA - Review" 5/5 What do you like best about IBM Robotic Process Automation (RPA)? Among its various features, the most useful is the option to develop low-code, which is ideal for beginners to learn easily and quickly while it is also possible to write in script for the more experienced. This ends up being a differentiator among all the tools. Review collected by and hosted on G2.com. What do you dislike about IBM Robotic Process Automation (RPA)? Few things are "slightly" useful on the platform. I would say that the biggest negative point on the platform is the fact that there are many updates and drastic version changes where the components change the way they act from one to another. Thus breaking already stable RPAs. Review collected by and hosted on G2.com. What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you? Various, such as examples of task opening executions sent to a corporate email. Where the RPA reads the emails and opens the task with all the content and attachments present there. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated NM Natalia M. BPO Jurídico Judiciary Mid-Market (51-1000 emp.) 10/9/2023 "Simplified automation" 5/5 What do you like best about IBM Robotic Process Automation (RPA)? The tool is highly intuitive and offers a range of benefits for companies that wish to automate their processes, repetitive and manual tasks. Review collected by and hosted on G2.com. What do you dislike about IBM Robotic Process Automation (RPA)? The videos and courses are in English, which makes it difficult to fully learn and quickly clarify doubts. Review collected by and hosted on G2.com. What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you? We apply technology in various sectors of the legal field, promoting operational efficiency, error reduction, increased productivity, scalability, system integration, regulatory compliance, improved customer experience, and most importantly, ensuring the return on investment (ROI) made. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Organic Review from User ProfileAI Translated ![Lucas M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lucas M.") LM Lucas M. Mid-Market (51-1000 emp.) 5/11/2023 "Service, support, and resources." 4.5/5 What do you like best about IBM Robotic Process Automation (RPA)? Despite being a Big Tech, the company's customer service/support is fantastic, fast, and available 24 hours a day. In addition, the tool is comprehensive and meets practically all the automation needs we have had so far. Review collected by and hosted on G2.com. What do you dislike about IBM Robotic Process Automation (RPA)? Some instabilities in certain versions, which are quickly resolved by releasing a new version, but when switching versions, it is necessary to perform a series of tests on the scripts, which is a bit annoying. Review collected by and hosted on G2.com. What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you? We have over 100 automated processes in various areas such as commercial, tax, accounting, purchasing... Currently, we have a very high ROI, and a great advantage is that the software is easy to use, making it easier to scale, as business users can learn it easily. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated DG Daiane G. Mid-Market (51-1000 emp.) 10/11/2023 "I'm sure that this acquaintance" 4.5/5 What do you like best about IBM Robotic Process Automation (RPA)? My knowledge and contact with IBM was more conceptual. It became clear the possibilities of how much we can automate activities after a feasibility analysis. As for responding about the structure, I believe the team leading this at the company, which hired the services, can answer better. Review collected by and hosted on G2.com. What do you dislike about IBM Robotic Process Automation (RPA)? I can't have elements for this evaluation. But I already have automated processes in my area and I can perceive the results of agility. Review collected by and hosted on G2.com. What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you? We managed to automate the process of updating images on our servers. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller inviteAI Translated ![Verified User in Food Production](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food Production") CF Verified User in Food Production Small-Business (50 or fewer emp.) 5/16/2023 "Simple to structure, to program, to debug, and to put into production" 4.5/5 What do you like best about IBM Robotic Process Automation (RPA)? The IBM RPA Studio is very easy to use. Visually, it has the appearance of a programming IDE, which makes it easy to follow visually, whether in designer or script mode. The variety of commands allows you to automate many processes. Even in complicated graphical interfaces, the interface recognition via OCR adds a lot of versatility to the platform. The automatic report generator is a very powerful feature when you need to work with specialized reports, whose data comes from different sources. I like the functionality of deploying multiple versions of the same robot at once, which allows you to make improvements and test its operation in a test environment without needing to touch the production version. Review collected by and hosted on G2.com. What do you dislike about IBM Robotic Process Automation (RPA)? Among the disadvantages, I see that some concepts are a bit difficult to understand, such as exception handling. Also, the way of handling some control flow commands, such as managing multiple conditions within an IF, which makes it necessary to add many more commands than needed. Review collected by and hosted on G2.com. What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you? IBM Robotic Process Automation is a key technology in the automation of repetitive tasks within businesses. We have reduced the amount of time spent processing complex accounting documents from 5 minutes to less than 45 seconds. This represents more than an 80% saving in man-hours, allowing analysts to dedicate that time to generating more value for the business. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated ## Questions about IBM Robotic Process Automation (RPA)? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about IBM Robotic Process Automation (RPA) ](https://www.g2.com/products/ibm-robotic-process-automation-rpa/discussions/new) ![Rajashekhar P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rajashekhar P.") RP Rajashekhar P V • Last activity about 4 years ago Is it competitive with Uipath? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/is-it-competitive-with-uipath) ![KEVIN G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "KEVIN G.") KG KEVIN GALAVIS CUELLO • Last activity over 4 years ago How can this technology be integrated with Blockchain? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/como-puede-integrarse-esta-tecnologia-con-blockchain) [ View all Discussions ](https://www.g2.com/products/ibm-robotic-process-automation-rpa/discuss) ## Pricing Options Pricing provided by IBM Robotic Process.... ### No-cost Trial $0.00 USD ### Software as a service (SaaS) Starting at $840.00 per month USD ### On premises Starting at $840.00 per month USD [ View More Pricing Information ](https://www.g2.com/products/ibm-robotic-process-automation-rpa/pricing) IBM Robotic Process Automation (RPA) Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_dd744c0a19199f5490bf8e9f05949d96/uipath-agentic-automation.png "Product Avatar Image") UiPath Agentic Automation 4.6/5(7,581) [ Compare Now ](https://www.g2.com/compare/ibm-robotic-process-automation-rpa-vs-uipath-agentic-automation) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1d0092c590238189e14320421b5331dc/automation-anywhere-agentic-process-automation.png "Product Avatar Image") Automation Anywhere Agentic... 4.5/5(5,623) [ Compare Now ](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-ibm-robotic-process-automation-rpa) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_dd08426f9b1cd59deeab3d8fae3cd327/microsoft-power-automate.PNG "Product Avatar Image") Microsoft Power Automate 4.4/5(1,097) [ Compare Now ](https://www.g2.com/compare/ibm-robotic-process-automation-rpa-vs-microsoft-power-automate) ##### ##### IBM Robotic Process Automation (RPA) Features Automation Building Visual Editor Workflow Recording Pre-Built Templates Bot Management & Execution Bot Scheduling Attended Automation Unattended Automation Intelligent Automation OCR Machine Learning NLP [ View More Features ](https://www.g2.com/products/ibm-robotic-process-automation-rpa/features) ##### Categories on G2 [Robotic Process Automation (RPA)](https://www.g2.com/categories/robotic-process-automation-rpa) ##### Explore More [What content curation tools integrate with team messaging platforms, LinkedIn, and employee advocacy tools without feature inconsistencies?](https://www.g2.com/discussions/what-content-curation-tools-integrate-with-team-messaging-platforms-linkedin-and-employee-advocacy-tools-without-feature-inconsistencies)[Best ERP tools for digital services agencies](https://www.g2.com/discussions/best-erp-tools-for-digital-services-agencies)[Crossbeam vs PartnerStack for early-stage channel: which one gives a partnerships team more to work with before the partner programme is fully built out?](https://www.g2.com/discussions/crossbeam-vs-partnerstack-for-early-stage-channel-which-one-gives-a-partnerships-team-more-to-work-with-before-the-partner-programme-is-fully-built-out) [Which lead retrieval platforms give the best data coverage and accuracy so the leads you capture at a trade show are actually useful when sales follows up?](https://www.g2.com/discussions/which-lead-retrieval-platforms-give-the-best-data-coverage-and-accuracy-so-the-leads-you-capture-at-a-trade-show-are-actually-useful-when-sales-follows-up)[Best AI legal assistants for compliance management](https://www.g2.com/discussions/what-are-the-best-ai-legal-assistants-for-compliance-management)[Pros and Cons Details](https://www.g2.com/products/ibm-robotic-process-automation-rpa/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)