--- title: IBM Robotic Process Automation (RPA) Reviews meta\_title: 'IBM Robotic Process Automation (RPA) Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 286 reviews by the users' company size, role or industry to find out how IBM Robotic Process Automation (RPA) works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 286 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Process Automation url: https://www.g2.com/categories/process-automation --- # IBM Robotic Process Automation (RPA) Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by IBM Robotic Process Automation (RPA) but has limited features. Are you part of the IBM Robotic Process Automation (RPA) team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! IBM’s market-leading, AI-powered IBM® Robotic Process Automation (RPA) technology is a complete task automation software that enables clients to automate more of their time-consuming, tedious and repetitive work. To help clients get started quickly and automate more business and IT processes at scale, as the demands of their business grow, IBM RPA offers simple licensing and deployment options. Software robots, or bots, can act on AI insights to complete tasks with no lag time and enable you to achieve digital transformation. * * * Seller [IBM](https://www.g2.com/sellers/ibm) Discussions [IBM Robotic Process Automation (RPA) Community](https://www.g2.com/products/ibm-robotic-process-automation-rpa/discuss) Languages Supported German, English, French, Japanese, Korean, Portuguese, Spanish, Chinese (Simplified) Solution Type Best-of-Breed Overview by Emily Hagopian Show More ## Pricing Pricing provided by IBM Robotic Process.... ### No-cost Trial $0.00 USD ### Software as a service (SaaS) Starting at $840.00 per month USD [ View More Pricing Information ](https://www.g2.com/products/ibm-robotic-process-automation-rpa/pricing) ## Top-Rated Alternatives [ ![UiPath Agentic Automation](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "UiPath Agentic Automation") UiPath Agentic Automation 4.6/5(7,581) ](https://www.g2.com/products/uipath-agentic-automation/reviews) [ ![Automation Anywhere Agentic Process Automation](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Automation Anywhere Agentic Process Automation") Automation Anywhere Agentic Process Automation 4.5/5(5,622) ](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) [ ![Microsoft Power Automate](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Microsoft Power Automate") Microsoft Power Automate 4.4/5(1,097) ](https://www.g2.com/products/microsoft-power-automate/reviews) [ View All Alternatives ](https://www.g2.com/products/ibm-robotic-process-automation-rpa/competitors/alternatives) ## User Insights Average based on 286 real user reviews. Implementation Time 3 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) JS Jose Matheus S. Mid-Market (51-1000 emp.) 5/11/2023 "VERY PRACTICAL AND EASY TO HANDLE TOOL" 4.5/5 What do you like best about IBM Robotic Process Automation (RPA)? The ease of including codes and graphic design Review collected by and hosted on G2.com. What do you dislike about IBM Robotic Process Automation (RPA)? The issue of having many updates is that they end up affecting previous versions. Review collected by and hosted on G2.com. What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you? Resolve processes that are manual and repetitive, bringing a return in automation gains Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated SR Suporte E-mail R. Mid-Market (51-1000 emp.) 5/25/2023 "EXCELLENT TOOL" 5/5 What do you like best about IBM Robotic Process Automation (RPA)? The way to develop the scripts, which is quite intuitive Review collected by and hosted on G2.com. What do you dislike about IBM Robotic Process Automation (RPA)? At this moment, he is performing well in the new versions. Review collected by and hosted on G2.com. What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you? The automation of complex and manual processes Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated MR murilo r. Mid-Market (51-1000 emp.) 5/12/2023 "Easy-to-learn and robust software" 5/5 What do you like best about IBM Robotic Process Automation (RPA)? It has many commands that facilitate the development, I can work with any environment easily. Review collected by and hosted on G2.com. What do you dislike about IBM Robotic Process Automation (RPA)? Lack of updating with news and new technologies Review collected by and hosted on G2.com. What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you? Repetitive and slow processes done by users Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Program Development](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Program Development") UP Verified User in Program Development Small-Business (50 or fewer emp.) 5/12/2023 "Practicality of RPA Development" 3.5/5 What do you like best about IBM Robotic Process Automation (RPA)? The practicality of components when programming. Especially in components that connect to the database. Review collected by and hosted on G2.com. What do you dislike about IBM Robotic Process Automation (RPA)? The support, because most of the time it seems like they are trying to stall us instead of helping us solve the problem. Review collected by and hosted on G2.com. What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you? Automation of processes that evaluate invoices on government websites and verify if they are viable for internal procedures. If they are not, the reason is specified. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated ![Adriano K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adriano K.") AK Adriano K. Desenvolvedor Júnior de Automação de Processos no Setor Jurídico Mid-Market (51-1000 emp.) 5/19/2023 "Intuitive platform that is easy to learn and use." 5/5 What do you like best about IBM Robotic Process Automation (RPA)? The practicality and speed with which one can develop an automation in a short time. Review collected by and hosted on G2.com. What do you dislike about IBM Robotic Process Automation (RPA)? One or another system instability in the execution part of the automation. Review collected by and hosted on G2.com. What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you? Resolve various customer situations with repetitive and tedious processes. With the automations programmed in the IBM system, we can perform these tasks in a fraction of the time and without human error issues. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: OrganicAI Translated ![Raffay S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Raffay S.") RS Raffay S. Senior Software Engineer Small-Business (50 or fewer emp.) 3/6/2023 "A very good to" 3.5/5 What do you like best about IBM Robotic Process Automation (RPA)? I like the way, IBM Ronotic Prices automates the workflow. The system is really responsive and I like the responsiveness the most as compared to it's competitors. Review collected by and hosted on G2.com. What do you dislike about IBM Robotic Process Automation (RPA)? The feedback process is to cumbersome. There shouldn't be this much questions. A better idea would have been to ask concise and to the point questions, rather than asking long paragraphs. Review collected by and hosted on G2.com. What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you? The system is automating my workflow which used to be manual and tedious for me. I have been able to increase my productivity many fold and the revenues are positive due to this. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite OP Osada P. Enterprise (\> 1000 emp.) 3/4/2023 "Easy to use product with a lot of customization options" 4/5 What do you like best about IBM Robotic Process Automation (RPA)? This product has a lot of available features and a huge number of customization options. We mostly used this for customer support automations involving Email and messaging features. Review collected by and hosted on G2.com. What do you dislike about IBM Robotic Process Automation (RPA)? It can be rather overwhelming for new users. We found it hard to train new users in using all the advanced features of the product for all the corner cases but otherwise it is a great product. Review collected by and hosted on G2.com. What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you? Automating the responses to customer suport inquiring that can be done without manual intervention. We mostly connected it to email and messaging features of the platform. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Orlando P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Orlando P.") OP Orlando P. IT Reporting & Analytics Enterprise (\> 1000 emp.) 10/26/2022 "Premium automation tool." 4.5/5 What do you like best about IBM Robotic Process Automation (RPA)? What I like about these systems is that they will be tailored specifically to the professionals' requirements. No changes will be made that are not previously programmed, and this type of system can considerably reduce information processing costs. Plus, it's excellent at automating tasks, and it's been a fun ride designing AI bots that do the work for you instead of you having to do it yourself. Review collected by and hosted on G2.com. What do you dislike about IBM Robotic Process Automation (RPA)? In my particular opinion, this tool is unique since we have not found any fault with this product since it was easy to install and configure from the beginning. It was also easy to learn how to use it, and finally, a product support helps me when I need it. Review collected by and hosted on G2.com. What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you? We often suffer from the automation of pending or important activities because we could inadvertently have some errors. Still, with this rpa tool, we can configure bots to let them do all the repetitive and critical processes in addition to the fact that the device is straightforward and intuitive in terms of development. In addition, it has very complete documentation. Review collected by and hosted on G2.com. Show More 11/1/2022 Validated ReviewerIncentivizedSource: Seller invite EG Everton G. Enterprise (\> 1000 emp.) 5/12/2023 "Enabler of disruption" 5/5 What do you like best about IBM Robotic Process Automation (RPA)? The possibility of combining the available functionalities for building solutions for the most varied corporate scenarios. Review collected by and hosted on G2.com. What do you dislike about IBM Robotic Process Automation (RPA)? One point that could be improved is the interface with the users, to make it more simplified. Review collected by and hosted on G2.com. What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you? The possibility of redesigning various processes by leveraging RPA functionalities for disruption and innovation. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller inviteAI Translated ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 5/22/2023 Business partner of the seller or seller's competitor, not included in G2 scores. "Automate repetitive tasks and improve process efficiency." 4.5/5 What do you like best about IBM Robotic Process Automation (RPA)? The automation of processes and the intuitive way the platform provides. Review collected by and hosted on G2.com. What do you dislike about IBM Robotic Process Automation (RPA)? I believe that the courses being available only in English might be a negative point, but nothing too difficult to solve. Review collected by and hosted on G2.com. What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you? Mainly repetitive activities, such as the verification and registration of new users. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated ## Questions about IBM Robotic Process Automation (RPA)? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about IBM Robotic Process Automation (RPA) ](https://www.g2.com/products/ibm-robotic-process-automation-rpa/discussions/new) ![Rajashekhar P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rajashekhar P.") RP Rajashekhar P V • Last activity about 4 years ago Is it competitive with Uipath? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/is-it-competitive-with-uipath) ![KEVIN G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "KEVIN G.") KG KEVIN GALAVIS CUELLO • Last activity over 4 years ago How can this technology be integrated with Blockchain? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/como-puede-integrarse-esta-tecnologia-con-blockchain) [ View all Discussions ](https://www.g2.com/products/ibm-robotic-process-automation-rpa/discuss) ## Pricing Options Pricing provided by IBM Robotic Process.... ### No-cost Trial $0.00 USD ### Software as a service (SaaS) Starting at $840.00 per month USD ### On premises Starting at $840.00 per month USD [ View More Pricing Information ](https://www.g2.com/products/ibm-robotic-process-automation-rpa/pricing) IBM Robotic Process Automation (RPA) Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_dd744c0a19199f5490bf8e9f05949d96/uipath-agentic-automation.png "Product Avatar Image") UiPath Agentic Automation 4.6/5(7,581) [ Compare Now ](https://www.g2.com/compare/ibm-robotic-process-automation-rpa-vs-uipath-agentic-automation) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1d0092c590238189e14320421b5331dc/automation-anywhere-agentic-process-automation.png "Product Avatar Image") Automation Anywhere Agentic... 4.5/5(5,622) [ Compare Now ](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-ibm-robotic-process-automation-rpa) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_dd08426f9b1cd59deeab3d8fae3cd327/microsoft-power-automate.PNG "Product Avatar Image") Microsoft Power Automate 4.4/5(1,097) [ Compare Now ](https://www.g2.com/compare/ibm-robotic-process-automation-rpa-vs-microsoft-power-automate) ##### ##### IBM Robotic Process Automation (RPA) Features Automation Building Visual Editor Workflow Recording Pre-Built Templates Bot Management & Execution Bot Scheduling Attended Automation Unattended Automation Intelligent Automation OCR Machine Learning NLP [ View More Features ](https://www.g2.com/products/ibm-robotic-process-automation-rpa/features) ##### Categories on G2 [Robotic Process Automation (RPA)](https://www.g2.com/categories/robotic-process-automation-rpa) ##### Explore More [What content curation tools integrate with team messaging platforms, LinkedIn, and employee advocacy tools without feature inconsistencies?](https://www.g2.com/discussions/what-content-curation-tools-integrate-with-team-messaging-platforms-linkedin-and-employee-advocacy-tools-without-feature-inconsistencies)[Best ERP tools for digital services agencies](https://www.g2.com/discussions/best-erp-tools-for-digital-services-agencies)[Crossbeam vs PartnerStack for early-stage channel: which one gives a partnerships team more to work with before the partner programme is fully built out?](https://www.g2.com/discussions/crossbeam-vs-partnerstack-for-early-stage-channel-which-one-gives-a-partnerships-team-more-to-work-with-before-the-partner-programme-is-fully-built-out) [Which lead retrieval platforms give the best data coverage and accuracy so the leads you capture at a trade show are actually useful when sales follows up?](https://www.g2.com/discussions/which-lead-retrieval-platforms-give-the-best-data-coverage-and-accuracy-so-the-leads-you-capture-at-a-trade-show-are-actually-useful-when-sales-follows-up)[Best AI legal assistants for compliance management](https://www.g2.com/discussions/what-are-the-best-ai-legal-assistants-for-compliance-management)[Pros and Cons Details](https://www.g2.com/products/ibm-robotic-process-automation-rpa/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)