IBM Process Mining Reviews (157)

Reviews

IBM Process Mining Reviews (157)

4.7
157 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and intuitive interface of IBM Process Mining, which simplifies the analysis and visualization of complex business processes. Many appreciate its ability to provide deep insights and streamline workflows, making it a valuable tool for improving operational efficiency. However, some users note that the initial setup can be complex and time-consuming, particularly for those unfamiliar with similar tools.

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JF
Jay F.
Software Engineer
Mid-Market (51-1000 emp.)
"An excellent mining process system with modern features"
5/5
What do you like best about IBM Process Mining?

I like the technical part of the tool; it is easy to navigate, and the data collection is very incredible, but its best feature is the process explorer, and the way to identify bottlenecks is excellent; I also liked that it is easy to use and that offers information that improves the work done. Review collected by and hosted on G2.com.

What do you dislike about IBM Process Mining?

It is currently working and is very flexible and meets our requirements. Review collected by and hosted on G2.com.

WT
Will T.
Engineer
Small-Business (50 or fewer emp.)
"IBM Process Mining the easiest way to monitor and improve processes"
5/5
What do you like best about IBM Process Mining?

It is excellent for optimizing processes throughout the organization through the system and provides very useful information to improve them from there; it is effective and simple; I like all its features because they are sensational and intuitive; it makes all processes effective. Review collected by and hosted on G2.com.

What do you dislike about IBM Process Mining?

It is difficult to start with proper training and get used to it for the first time, but then over time, the great results and benefits were noticed. Review collected by and hosted on G2.com.

RS
Roxie S.
Systems analyst
Mid-Market (51-1000 emp.)
"Very useful and effective tool to have a clear vision and take advantage of existing data"
5/5
What do you like best about IBM Process Mining?

It is the best way to see the processes and direct them; it offers information to know where the failures of our system are and make sure that we can improve them; and reduce the time necessary to execute the processes; this tool does a very efficient job. Review collected by and hosted on G2.com.

What do you dislike about IBM Process Mining?

It needs a good overall update to improve the graphics because it seems outdated to me. Review collected by and hosted on G2.com.

AS
Amir S.
Software Developer
Mid-Market (51-1000 emp.)
"A software that delivers data information to guide processes"
5/5
What do you like best about IBM Process Mining?

It is good because it makes work much easier thanks to data mining; we can guide current processes so that they are as firm as possible, and we can notice the efficiency and difference; due to IBM Process Mining, everything is on the right track. Review collected by and hosted on G2.com.

What do you dislike about IBM Process Mining?

Maybe you need some improvements in certain sections; I would also like the initial configuration to be much easier. Review collected by and hosted on G2.com.

EC
Edgar C.
Developer
Small-Business (50 or fewer emp.)
"Data mining tool to get a detailed view of the processes"
5/5
What do you like best about IBM Process Mining?

This data mining tool is excellent because it makes our work much easier and always on track with all the processes, and we can obtain the necessary analysis to make important business decisions. All its characteristics are good, and; we can make sure that we can align ourselves as much as possible in all tacks and that everything flows well. Review collected by and hosted on G2.com.

What do you dislike about IBM Process Mining?

It can be difficult at first and somewhat confusing your initial setup. Review collected by and hosted on G2.com.

JE
John E.
Developer
Small-Business (50 or fewer emp.)
"IBM Process Mining is a powerful and useful data mining platform"
5/5
What do you like best about IBM Process Mining?

It is very useful to improve processes, and it is not only an analysis tool, but it also monitors, extracts data, and finds bottlenecks, and we can solve problems quickly; in a nutshell, this tool can analyze weak points and continuously improve performance. Review collected by and hosted on G2.com.

What do you dislike about IBM Process Mining?

Documentation and training are not at a good level, and some understanding of the data is required. Review collected by and hosted on G2.com.

JP
Jordan P.
Transit Operations
Small-Business (50 or fewer emp.)
"A software for business process analysis and task automation"
5/5
What do you like best about IBM Process Mining?

I like it because it is easy to use because it is an excellent tool and its user interface is intuitive. This software improves business processes with its technology and allows us to improve workflow and have the opportunity to grow in the business. Review collected by and hosted on G2.com.

What do you dislike about IBM Process Mining?

Problems with mapping a process and it took longer than expected, but it was the only problem. Review collected by and hosted on G2.com.

Chelsea H.
CH
Chelsea H.
Marketing Assistant
Enterprise (> 1000 emp.)
"An effective tool to obtain details of the processes in real time"
5/5
What do you like best about IBM Process Mining?

I like the design of this tool because it is easy to use and discover data processes in the organization; it is very effective because it offers a detailed view of the processes and thus be able to take advantage of existing data; it is excellent and definitely helps a lot. Review collected by and hosted on G2.com.

What do you dislike about IBM Process Mining?

During the time that I have been using it, it has not presented any irregularities and everything works very well. Review collected by and hosted on G2.com.

VC
Victor C.
RPA Developer
Mid-Market (51-1000 emp.)
"Data mining tool that provides a better analysis of all our processes"
5/5
What do you like best about IBM Process Mining?

I like this data mining system because it is very useful for analysis because it gives details and a very concise view of the processes, and there details allow us to know the efficiency of each process within the operations. I really like this software in general; it makes our work easier, and it's amazing. Review collected by and hosted on G2.com.

What do you dislike about IBM Process Mining?

I have no reason to say I don't like it; everything is perfectly fine. Review collected by and hosted on G2.com.

JK
James K.
System Analyst
Mid-Market (51-1000 emp.)
"The only way to improve business processes is with IBM Process Mining"
5/5
What do you like best about IBM Process Mining?

The integration of IBM Process Mining was high-speed and efficient, since then, we have noticed that it is vital for our company to take advantage of the existing and relevant data for the current configuration of the processes in which we are working; and study the flows and obtain the secure information about all processes and avoid inconveniences. Review collected by and hosted on G2.com.

What do you dislike about IBM Process Mining?

Some drawbacks with the resources to power the system, and we were forced to speak with support. Review collected by and hosted on G2.com.