The biggest thing for me is that I can actually build out custom tracking fields for our local component suppliers without putting in a ticket with corporate IT and waiting three months for them to tell me it's not a priority. When we moved over to ianaiERP I set up our own fields for vendor lead times and multi-currency PO matching across the international distributors we deal with, and it just worked. Our old setup was a nightmare of regional spreadsheets that nobody trusted because every warehouse had their own version. Now when a supplier in Asia quotes us in USD and our local fulfillment people need the numbers in EUR, the matching is right there and I don't have to reconcile anything by hand. ianai keeps the supplier logs in one place and I can pull up lead time history on a vendor in about ten seconds, which honestly used to take me half a morning of digging through email. Review collected by and hosted on G2.com.
Building the custom approval workflows for our high value enterprise purchase orders was tedious at the start. Anything above a certain threshold has to go through several sign offs and getting those rules configured took a lot of trial and error with my procurement team before it behaved the way we needed. Not a dealbreaker, just annoying for the first few weeks. Also when I'm looking at the big bulk shipment tables on the mobile app I have to scroll sideways a lot, which gets old fast when I'm trying to check something between meetings. Review collected by and hosted on G2.com.