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Huntress Managed SIEM Reviews & Product Details

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Huntress Managed SIEM Reviews (52)

Reviews

Huntress Managed SIEM Reviews (52)

4.7
52 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the 24/7 SOC support and actionable alerts provided by Huntress Managed SIEM, highlighting its ability to simplify security management and reduce alert noise. The platform's ease of use and quick setup are frequently mentioned, making it a reliable choice for organizations seeking effective threat detection. However, some users note a desire for more customization options in alerts and reporting.
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Travis C.
TC
Travis C.
IT Director
Small-Business (50 or fewer emp.)
"Proactive Threat Detection for HIPAA Clients with Great Customer Service"
5/5
What do you like best about Huntress Managed SIEM?

Huntress SIEM has helped us mitigate issues for our largest HIPAA customer to detect issues before we even see them hit our dashboard, overall very helpful and great customer service. Review collected by and hosted on G2.com.

What do you dislike about Huntress Managed SIEM?

Huntress SIEM detects external intrusions and internal vulnerabilities. Review collected by and hosted on G2.com.

PA
Paul A.
Senior Operations and Automation engineer
Mid-Market (51-1000 emp.)
"Centralized Logging and Investigation Powerhouse"
4.5/5
What do you like best about Huntress Managed SIEM?

I find it incredibly useful that Huntress Managed SIEM allows us to collect additional logs and information from customers with network infrastructure. Being able to see permissions changes and account sign-ins is invaluable for conducting security audits or investigations. It's great to have all logs centralized in one place, especially since we have multiple clients with different network hardware. The query builder with filtering is especially helpful for narrowing down log results. We mainly use it for logging and investigations, and it has become an extra security service we couldn't offer before but can now. Review collected by and hosted on G2.com.

What do you dislike about Huntress Managed SIEM?

Nothing currently! Being able to gather so many log events centrally from different vendors, and then being able to filter down to criteria is perfect for us Review collected by and hosted on G2.com.

SP
Skylar P.
IT Manager
Small-Business (50 or fewer emp.)
"Exemplary SIEM Service with Unmatched Support"
5/5
What do you like best about Huntress Managed SIEM?

I use Huntress Managed SIEM for FW ingestion and syslog ingestion. I appreciate their 24/7/365 SOC monitoring. We were looking for an alternative and found through a demo and trial that Huntress Managed SIEM was exactly what we were looking for. The features and capabilities offer a better setup than what we experienced before. They integrate better and catch more without the need for a bunch of additional hardware. Their false positive prevention is better, providing more accurate and detailed information, which helps in identifying threats missed by other solutions. Their expertise stands out, delivering accurate information quickly and with lots of details, better than any provider we tested. I also like how they lay out details, recommendations, and evidence very clearly, making it easy for us to see everything. The integration with various FW manufacturers and Windows is seamless and doesn't require additional hardware. They are very responsive and helpful, always providing support when needed. During onboarding, they were quick to respond to questions about setup and enabling features. I rate them a 10 for recommending to others. Review collected by and hosted on G2.com.

What do you dislike about Huntress Managed SIEM?

So far I have nothing that I have found that I dislike. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"Enterprise-Level Visibility with a Fully Managed 24/7 SOC"
4.5/5
What do you like best about Huntress Managed SIEM?

What I like best about Huntress Managed SIEM is that it combines centralized log monitoring with a fully managed 24/7 SOC, allowing us to achieve enterprise-level visibility and threat detection without needing a dedicated in-house security team. The platform reduces noise through intelligent filtering, making alerts more actionable and helping our team focus on real security risks rather than chasing false positives. We also value the compliance reporting, long-term log retention, and rapid threat investigation capabilities, which improve our overall security posture while saving time and operational effort. Review collected by and hosted on G2.com.

What do you dislike about Huntress Managed SIEM?

The main drawback is that there can be less flexibility and customization compared to a fully self-managed SIEM. Organizations with advanced security teams may want more control over log retention, analytics, and detection rules. That said, the reduction in complexity and the value of the managed SOC generally outweigh these limitations. Review collected by and hosted on G2.com.

Geoffrey F.
GF
Geoffrey F.
Integration and Support Specialist
Small-Business (50 or fewer emp.)
"Exceptional Support, Seamless Security Management"
5/5
What do you like best about Huntress Managed SIEM?

I have been using Huntress Managed SIEM for a year now, and I appreciate the pricing and how seamlessly it integrates with other Huntress products. It allows me to manage all our security products in one portal, increasing our security posture with minimal setup and management. The clear documentation and simple UI are fantastic; everything is where I expect it to be. I find the support phenomenal; the team is always pleasant and incredibly supportive, providing assistance that sets them apart. Their knowledge is top-notch; even when I encountered an issue, they fixed it in less than a day. The clean and simple functionality of all parts of the product contributes to its effectiveness. Review collected by and hosted on G2.com.

What do you dislike about Huntress Managed SIEM?

N/A Review collected by and hosted on G2.com.

Brandon H.
BH
Brandon H.
Information Technology System Administrator II
Mid-Market (51-1000 emp.)
"Effortless Logging Solution with Comprehensive Support"
4.5/5
What do you like best about Huntress Managed SIEM?

I use Huntress Managed SIEM for a single dashboard that brings together all our network, endpoint, and identity logging, which is very convenient. I appreciate the many integrations it offers with built-in parsing and alerting. The NOC monitoring and easy-to-reach support are also valuable features for us. It's very easy to query and export logs, and requires low maintenance, making it relatively hands-off, so I don't need to worry about staying up to date with new threats or updating queries, since they handle that. It aggregates and monitors all our services, which I find reliable, and I trust the results. I think it's a great product and they update it regularly. Review collected by and hosted on G2.com.

What do you dislike about Huntress Managed SIEM?

Increased performance when running queries Review collected by and hosted on G2.com.

JM
Jimmy M.
Small-Business (50 or fewer emp.)
"Unmatched Alert Precision, Stellar Support"
5/5
What do you like best about Huntress Managed SIEM?

I use Huntress Managed SIEM at MSP BAE Networks for incident response, alerts, and detections, and it has been extremely successful in implementation. I appreciate its ability to create actionable alerts and eliminate false positives for efficiency, which allows our Internal Services team to work more efficiently. The immediate detections, remediations, actions, and summaries are extremely important and useful, and the product has never 'lost' in any aspect to RocketCyber. Anytime we've reached out to support, they've been extremely quick and helpful. Review collected by and hosted on G2.com.

What do you dislike about Huntress Managed SIEM?

There's new products coming out within Huntress platform. Just don't want it to get too large, segmented, and expensive. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
OI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"A Managed SIEM That Actually Delivers Without the Headaches"
5/5
What do you like best about Huntress Managed SIEM?

Their Smart Filtering and hands-on 24/7 SOC team work really well together. Instead of being overwhelmed by raw logs and alerts, we get clear notifications with investigation details and advice on what to do next. It honestly feels like we have a top-notch security operations center working for us all the time.

I also really like how easy the portal is to use, how quick the onboarding was, and how clear the pricing is with no surprise bills. Using Huntress has given us peace of mind and helped us resolve potential threats faster. Review collected by and hosted on G2.com.

What do you dislike about Huntress Managed SIEM?

One small issue is that some advanced search and reporting features take a bit of time to learn, and the in-product documentation could be more detailed for advanced users. But the Huntress support and SOC teams are very responsive and quick to help, so it hasn’t been a real problem. Review collected by and hosted on G2.com.

David C.
DC
David C.
Director of Technology for Learning
Education Management
Mid-Market (51-1000 emp.)
"Streamlined Data Management with Robust Support"
4.5/5
What do you like best about Huntress Managed SIEM?

I appreciate that Huntress Managed SIEM only ingests the data we need, which helps save on ingestion volumes and reduces junk data. The 365-day log retention for important events is really reassuring in case of future cybersecurity threats. I find it nice to have the ability to search logs and understand behavior, even though I haven't had to use it yet. The search function is pretty flexible, with template searches available so I don't have to know all the specific queries. It's also great that I can ask for support through chat and talk to an expert. Review collected by and hosted on G2.com.

What do you dislike about Huntress Managed SIEM?

More search templates will be helpful or perhaps AI enabled search, there’s so much data in here- it will be neat to unpack in the future. Review collected by and hosted on G2.com.

JH
James H.
2nd Line Engineer
Mid-Market (51-1000 emp.)
"Unmatched 24/7 Security Support and Efficiency"
5/5
What do you like best about Huntress Managed SIEM?

I really like the reliable product support team at Huntress Managed SIEM. Their ITDR capabilities and the integration with our CRM software are standout features. The 24/7 protection they offer for our devices and organizations is invaluable, especially since they've stopped big issues outside of working hours. They promptly notify us via text message so we can take immediate action. The monthly/quarterly reports are also great—they help us demonstrate the impact Huntress has on our customers' security and efficiency. Implementation through NinjaOne was easy, and the integration with Halo for logging tickets works smoothly. The friendly and knowledgeable Huntress team makes using their portal easy, and their live chat is incredibly responsive whenever I need guidance. Their availability around the clock to monitor client-facing devices and proactively handle potential issues significantly eases our workload. Everything about their services works perfectly for us. Review collected by and hosted on G2.com.

What do you dislike about Huntress Managed SIEM?

Nothing Review collected by and hosted on G2.com.

Pricing

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