
HUMAN is highly effective at detecting, stopping, and slowing down bad bots while allowing legitimate marketing crawlers and human users through.
The platform is simple to implement, easy to manage and monitor. Customization rules allow for thorough whitelisting, blacklisting, and tuning.
We have observed a very low false positive rate, but when false positives do occur, CAPTCHAs generated by HUMAN do not cause much user annoyance compared to many of the other CAPTCHAs you see.
Support and vendor relations have been wonderful, and they are improving the platform regularly and responsive to customer feedback. Review collected by and hosted on G2.com.
Having an external bot mitigation solution creates a more complex ingress chain for the site, as compared to having native functionality at the CDN layer like many CDN vendors are offering nowadays. However, this is the tradeoff for having a best-in-breed solution versus a "meh" one. Review collected by and hosted on G2.com.
Kevin, Many thanks for your fantastic review! It's wonderful to hear how HUMAN is addressing the bad bots while allowing legitimate crawlers and humans through. Given your input around a more complex ingress chain and native functionality, I'd like to connect you with our Product team to share your input if you are interested. Please reach out to feedback@humansecurity.com and I'll arrange a meeting, should that interest you. Thank you!
- Jennifer Lovejoy, Customer Marketing



