It was very intuitive to configure and use, plus we've had a fantastic support experience. I can always count on quick responses to my questions.

Some of the integrations have been hit/miss, but for the most part the ones we actually need work well.

We previously used OneNote for our SOPs and keeping them in order was a nightmare, but Hudu has helped us clean up that mess.

Password and TOTP management just works perfectly. This is what we bought Hudu for and it just works. The password sharing option so that you can securely pass passwords to clients or external people comes in very handy.

Takes some time to get assets and other self-designed things the way we wanted. When we started, there weren't a lot of great templates, but there seem to be more available now.

We needed a secure password manager that all of our techs could easily use. Works great -- including the surprisingly well done mobile app. All of the other features are bonuses that we also love especially the website/domain/SSL monitors.

We can access all critical data for all customers in 3 clicks or fewer. It has a huge number of incredible features that help us every day.

Nothing. Apparently I have to put 32 characters in this box to tell you this.

Our critical passwords, documentation and internal KB articles were in multiple different locations. Now they’re in one.

My business is in the early startup phase and I needed a reliable and secure place to store my documentation, assets and passwords and for the monthly price, you cannot beat the value of Hudu. I'm still just scratching the surface of what Hudu can bring to my new startup, and I expect to be using it for a long time to come. I did appreciate the quick start up time of my Hudu tenant too.

Took me a little bit to find my way around the gui, especially building specific asset types.

Hudu increases my productivity by organizing all of my client data and presenting the data in such a way that I can find what I'm looking for quickly.

Hudu Docs has completely transformed the way we manage and share documentation. Its intuitive interface and powerful integrations make organizing knowledge effortless. The platform’s reliability and customization options have made it an indispensable tool in my workflow.

I have yet to find something I dislike about Hudu.

Hudu solves the problem of scattered and inconsistent documentation by centralizing knowledge in a structured, easily accessible platform. This has significantly improved my team's efficiency, reduced onboarding time, and ensured critical information is always up to date and at our fingertips.

Hudu offers an incredibly clean and intuitive interface that makes IT documentation easy to manage and navigate. The customizable asset layouts and built-in SOP templates save time and help standardize documentation across clients. Integrations with RMMs and PSAs (like ConnectWise and HaloPsa) are seamless, and the password manager is secure yet user-friendly. The ability to white-label and offer client-facing portals is a big plus.

The mobile experience is lacking and needs refinement for better usability on the go. Also, some built-in features like backup management and documentation versioning could be more robust. API coverage is decent but could benefit from more endpoints and documentation.

Hudu solves the problem of scattered and inconsistent IT documentation. Before Hudu, key information like passwords, SOPs, and asset details were spread across different tools and spreadsheets. Now, everything is centralized, searchable, and structured, which reduces onboarding time, improves team efficiency, and minimizes errors during support. It also helps maintain standardized processes across clients, which is critical for scaling our MSP operations.

The interface is clean and fresh, we can do our documentation in a structured way without being restricted or it being overly arduous.

We haven't got on well with using it to document procedures that we then have to follow

Lets us keep our documentation and passwords securely and with audited access by the team with no worry about potential data loss due to mistakes or malicious activity.

HUDU is a great app that we can self host. There are so many valuable API integrations and support is amazing. We love being able to create a portal for our users to reference as well with their data.

nothing really...its a great app and we love using it.

Its our central repository for all things, KBs, passwords and unique customer procedures.

The integrations are what I love most. It works with our PSA and RMM to deliver a rich experience for each system we have under management. It was super simple to configure and their support is top tier.

I have nothing negative to say about Hudu. We love it!

The password management side for us is massive. It works great, supports OTP and is super easy to use.

- The ability to create custom objects with many different attributes, enabling you to create a documentation of almost all aspects inside and outside of the IT landscape.

> You can even track your companies car pool or contracts!

- Hudu is set up in a matter of minutes. Configuring and tailoring Hudu to your company-specific need takes time and patience.

- Hudu comes with a wide variety of pre-built integrations and a comprehensive API.

- The customer service is top notch.

- Data privacy may be an issue with the cloud hosted variant since its an American company. Hudu may be forced to reveal data if forced so by the FBI oder other government agencies.

- You cant deploy your own keys to encrypt the database.

- Self hosted is the way to go for Europe based customers.

- No native MS OAuth or Graph SMTP setup.

- Keeping track of renewals

- Sharing passwords with team members and customers

- Documenting IT-Infrastructure and building an automation base