[
HotelFr... Reviews
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[
HotelFr... Reviews
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# HotelFriend Pricing Overview

[Editedit](https://my.g2.com/hotelfriend-2023-09-21/pricings)

Free Trial

## HotelFriend Pricing Key Insights

Last updated on Apr 09, 2026

* * *

HotelFriend offers **3 pricing editions** , starting at **$50**. HotelFriend pricing tiers are designed to support different usage levels and team sizes. HotelFriend also offers a **free trial**. Higher-tier plans are available via direct consultation with the vendor. Compare the HotelFriend pricing table below to figure out the best fit for your needs.

* * *

HotelFriend Core — $50 / Per Month

HotelFriend Flex — €150 / Per Year

HotelFriend Signature — Contact Us / Per Year

Rated 4.7 / 5

\*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller.

HotelFriend Signature

Contact Us

Per Year

HotelFriend Signature is a premium, fully customized hotel management solution designed for large hotels and hotel groups with complex operational needs. It combines all core systems into one platform and allows individual workflows, integrations, and features tailored specifically to each property.

- PMS
- Custom Development
- Channel Manager
- Booking Engine
- Guest App
- Automated Payments
- Event Management
- POS
- Dynamic Prices
- Self-Service Kiosk
- Accounting and Reports
- Employee Tasks
- Housekeeping
- Rate Management
- Guest Communication
- Remote Reception
- E-Vouchers
- Digital Guest-Journey
- Passport Scanner
- Marketplace with 500+ integrations
- On-site visit setup

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HotelFriend Flex

€150.00

Per Year

The HotelFriend Flex allows you to build your own PMS by choosing from 20+ ready-to-use products. Simply complete five essential steps — Operations, Distribution, Guest Experience, Integrations, and Payments — and select the HotelFriend's modules that will help your hotel succeed.

- PMS
- Channel Manager
- Booking Engine
- Guest App
- Automated Payments
- Event Management
- POS
- Housekeeping
- Employee Tasks
- Accounting and Reports
- Marketplace with 500+ integrations
- Self-Service Kiosk
- Passport Scanner
- Remote Reception
- E-vouchers
- OTA message hub

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HotelFriend Core

$50.00

Per Month

HotelFriend Core is a comprehensive hotel management solution designed for properties that need essential functionality in one platform. It includes the core modules required to run hotel operations efficiently, with standard configuration and flexibility to scale with your business.

- PMS
- Channel Manager
- Booking Engine
- Guest Communication
- Housekeeping
- Rate Management
- Employee Tasks
- Accounting and Reports

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HotelFriend Core  
Starting from €30 per month, you receive a compact, ready-to-use set of features — ideal for smaller properties that want to digitalize their daily operations quickly. The package includes the Property Management System (PMS), Channel Manager, and Booking Engine — everything you need to manage reservations efficiently, prevent overbookings, and boost direct bookings on your website.

HotelFriend Flex  
Starting from €150 per month, you can design your system freely. This package works like a flexible modular toolkit, allowing you to choose from over 25 ready-to-use modules exactly the features you need. Whether advanced reporting, housekeeping automation, mobile check-in, POS, or multi-property management — you pay only for the modules that bring real value to your hotel.

HotelFriend Signature  
Designed for large hotels and complex operational structures, this package combines HotelFriend’s comprehensive standard features with the option to request custom developments for specific workflows or integrations. Pricing is fully individualized and depends on your requirements, project scope, and desired features. Ideal for hoteliers who need maximum flexibility, scalability, and tailor-made solutions.

Pricing information for HotelFriend is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase HotelFriend must be conducted with the seller.
Boost Your Hotel’s Efficiency with HotelFriend

Pricing information was last updated on June 23, 2026

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## HotelFriend Pricing Reviews
(2)

MS

Michael S.

Managing Director

Hospitality

Mid-Market (51-1000 emp.)

7/4/2026

More Options
- 

"HotelFriend’s Unified Ecosystem Powers Sustainable Hotel Growth"

5/5

What do you like best about HotelFriend?

I evaluate technology based on the long-term value it creates for the business rather than individual features alone. What stands out about HotelFriend is its ability to support sustainable growth by bringing together the essential components of hotel management within a single ecosystem. Instead of managing multiple disconnected solutions, the platform provides a more unified approach that encourages operational consistency and improves organizational agility. I also appreciate the emphasis on continuous product development, which gives confidence that the platform will continue evolving alongside the changing needs of the hospitality industry. Having reliable business insights readily available allows leadership to make strategic decisions with greater clarity while remaining focused on delivering a competitive guest offering. Review collected by and hosted on G2.com.

What do you dislike about HotelFriend?

As hospitality businesses continue to expand, there is an opportunity to further strengthen executive-level analytics with more predictive business intelligence and customizable strategic dashboards. For organizations operating across different markets or brands, additional flexibility in enterprise-wide reporting would further enhance decision-making at the leadership level. Review collected by and hosted on G2.com.

What problems is HotelFriend solving and how is that benefiting you?

HotelFriend represents more than a property management system it is a platform that supports the broader strategic objectives of a hospitality business. By combining operational capabilities with data-driven oversight and scalable technology, it helps create an environment where hotels can adapt, grow, and remain competitive in a rapidly evolving market. For leadership teams seeking a solution that aligns technology with long-term business goals, HotelFriend provides a strong and forward-looking foundation. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

TD

Tini D.

Hotel Director

Hospitality

Small-Business (50 or fewer emp.)

7/4/2026

More Options
- 

"HotelFriend Simplifies Daily Management and Elevates Personalized Guest Service"

5/5

What do you like best about HotelFriend?

As a Hotel Director, my priority is ensuring that every guest receives a memorable experience while the team has the tools needed to operate efficiently behind the scenes. What I appreciate about HotelFriend is its ability to simplify daily hotel management without making the operation feel overly technical or rigid. The platform gives staff quick access to the information they need, allowing them to respond to guest requests more confidently and maintain a high level of personalized service. I also value the way reservations, guest profiles, and operational tasks are connected, making it easier to anticipate guest needs and ensure every department is working toward the same objective. For a boutique hotel where attention to detail defines the guest experience, this level of coordination is especially valuable. Review collected by and hosted on G2.com.

What do you dislike about HotelFriend?

The platform is feature-rich, and smaller hotels may not require every available module immediately. A more tailored onboarding experience based on the size and operational model of the property would help teams adopt the most relevant features more quickly while leaving room to expand as business needs evolve. Review collected by and hosted on G2.com.

What problems is HotelFriend solving and how is that benefiting you?

HotelFriend offers a thoughtful balance between operational structure and hospitality-focused service. Rather than simply digitizing hotel processes, it helps create an environment where staff can spend more time engaging with guests and less time managing administrative tasks. For boutique hotels that want to preserve a personalized guest experience while embracing modern technology, it provides a practical, flexible, and reliable solution. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

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