--- title: Hotel Crux Reviews meta_title: 'Hotel Crux Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Hotel Crux works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 9 scale: '5' date_modified: '2026-09-28' parent_category: name: Hotel url: https://www.g2.com/categories/hotel ---

Hotel Crux Reviews & Product Details

User Insights

Average based on 9 real user reviews.

Hotel Crux Reviews (9)

Reviews

Hotel Crux Reviews (9)

4.2
9 reviews
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Gauri S.
GS
Gauri S.
Team Lead, Enhanced Reservation Solutions, APAC
Mid-Market (51-1000 emp.)
"Hotel Crux review"
3.5/5
What do you like best about Hotel Crux?

Hotel crux acts a revenue management system and property management system for smaller chains who can't afford to build a system of their own Review collected by and hosted on G2.com.

What do you dislike about Hotel Crux?

Integration and training staff can be a bit of challenge and slightly expensive Review collected by and hosted on G2.com.

DC
Dave C.
Banquet manager
Mid-Market (51-1000 emp.)
"User friendly"
4.5/5
What do you like best about Hotel Crux?

It's very easy to use. Very detailed. Multilingual super useful. Review collected by and hosted on G2.com.

What do you dislike about Hotel Crux?

Everything were good. Just a bit too generic overall. All hotels website look the same. Review collected by and hosted on G2.com.

Gaurav R.
GR
Gaurav R.
S
Small-Business (50 or fewer emp.)
"User Friendly Management System Ever"
3/5
What do you like best about Hotel Crux?

It's super easy to learn and to work with it, It is possibility to work on different platform reservation without switching screens. I love this feature a lot. I can connect with different channels with few simple clicks where in our previous PMS and channel manager we have to give them passwords for everything to continue. I feel more safe having more control of data safe and Secure Review collected by and hosted on G2.com.

What do you dislike about Hotel Crux?

There is nothing to dislike with that software. Before that software I was confused to manage my hotel rooms data but after that it is so simple to measure all of that data. One more thing, it needs to improve the User Interface. When the user comes into their platform, it's stuck to implement in that property so it needs to improve Review collected by and hosted on G2.com.

MH
Matthew H.
Accounting Restaurant Manager
Enterprise (> 1000 emp.)
"More Modern PMS System For Hotels and Resorts"
4.5/5
What do you like best about Hotel Crux?

As our resort is becoming busy again, this PMS lets implement many different reports to analyze revenues. It also allows me to have automated emails and enables chat features to have direct contact with the Guests. Review collected by and hosted on G2.com.

What do you dislike about Hotel Crux?

The system is relatively new, so I am trying to figure out all the features and how to use them to my benefit. As I go on, I want to see the options and how I can make my marketing and revenue go higher financially. Review collected by and hosted on G2.com.

Michelle W.
MW
Michelle W.
Senior Payroll Manager
Enterprise (> 1000 emp.)
"Hotel Crux Review"
4.5/5
What do you like best about Hotel Crux?

This system is easy to use and user-friendly. Support is sufficient, and the advisor is always helpful in answering our requests and inquiry. Very efficient product and highly recommended. Review collected by and hosted on G2.com.

What do you dislike about Hotel Crux?

Not that I am aware of now. May need to discover more in the future while using more often. Anyway, I love this product and hope will not find anything that I will dislike Review collected by and hosted on G2.com.

Easwaran A.
EA
Easwaran A.
Senior Operation Associate
Small-Business (50 or fewer emp.)
"Amazing Hotel Management Services"
4/5
What do you like best about Hotel Crux?

They provide the wonderful services for the hotel management and system. The quality of their service is outstanding and they taken care of everything. If you are looking for good hotel management systems this is the best place you want to taste it Review collected by and hosted on G2.com.

What do you dislike about Hotel Crux?

Their service were bit slow but nothing to complaint about this Review collected by and hosted on G2.com.

Verified User in Hospitality
CH
Verified User in Hospitality
Small-Business (50 or fewer emp.)
"Great platform to setup your hotel's website"
4/5
What do you like best about Hotel Crux?

It's super easy to set up your hotel's website with HotelCrux. You have a lot of hints and a lot of useful components. With time you start finding that a lot of known hotels are based on HotelCrux Review collected by and hosted on G2.com.

What do you dislike about Hotel Crux?

The only aspect that we disliked was the price you pay. Compared with other options is more expensive. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
AL
Verified User in Leisure, Travel & Tourism
Small-Business (50 or fewer emp.)
"Hotel Crux experience"
5/5
What do you like best about Hotel Crux?

The platform is minimalist, clear, fast and simple. Review collected by and hosted on G2.com.

What do you dislike about Hotel Crux?

Nothing in particular, maybe there should be more guidance when first exploring the product, like a manual or guide. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Very fun love to come back"
5/5
What do you like best about Hotel Crux?

I loved the extraordinary usefulness of the website. Review collected by and hosted on G2.com.

What do you dislike about Hotel Crux?

It was not exactly the most clear at the location Review collected by and hosted on G2.com.

Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.