I had used their hosting in 2022 for one of my website and I love their support and guide videos related integration and their problems. There customer support is very active and had a great experience with them. Review collected by and hosted on G2.com.

Nothing to dislike about. Good hosting if you want to host a local business site. I did not test it for high traffic. Review collected by and hosted on G2.com.

User friendly

Easy to use

Excellent customer service Review collected by and hosted on G2.com.

Site performance is not the best

Restore from Backups needs to pay an additional fee Review collected by and hosted on G2.com.

HostGator is best for hosting our website and ensure automates backups. It is very easy to use. Review collected by and hosted on G2.com.

HostGator is very slow in customer support responses. Review collected by and hosted on G2.com.

I've had some customers with virus issues on a customer site and the support team was able to resolve it smoothly. The service is via chat or ticket and it works very well. Review collected by and hosted on G2.com.

Older contracts usually do not have newer versions of PHP and, in this case, we need to request migration of customer services. Review collected by and hosted on G2.com.

I think the customer service they provide is one of the best I had when it comes to hosting services. Review collected by and hosted on G2.com.

I didn't really have any bad experiences with HostGator. Maybe the only thing I'd mention is their price. You pay for what you get, so to me it made sense to pay slightly higher prices to get a better service. But, for some people it might not be same. Review collected by and hosted on G2.com.

The customer support at HostGator is responsive and generally helpful. I've reached out to them a couple of times, and they were able to resolve my issues promptly. The live chat feature is particularly convenient for quick inquiries. Review collected by and hosted on G2.com.

Nothing so far as if now its good to use Review collected by and hosted on G2.com.

Part loyalty as we were a small company as they were starting out and we kind of grew together. Late night tech calls achieved both our goals and learning needs. Reasonable rates and truly gifted technicians. Review collected by and hosted on G2.com.

Being with HG for so long I feel we stagnated and missed opportunities to implement more modern host options. Also as they have grown, there has become a disconnect with support and our staff. Long informative calls that typically resolved complex issues in one shot. It now seems we submit complex issues and they are broken down into individual tickets, with a completion leading to the next ticket for a piecemealed solution that typically works but time also lingers. Review collected by and hosted on G2.com.

The business tier is nice. I can host multiple sites for a low cost. Also easy of deploying a dummy site as a placeholder just upon addition of a new domain. Review collected by and hosted on G2.com.

The interface seems purposefully poorly designed to promote upselling. Review collected by and hosted on G2.com.

Delivers same features as competitors at a competitive price. Excellent integrations and easy to use with frequency. Implementation is not a bottleneck. Review collected by and hosted on G2.com.

Customer support is pathetic and does not satisfy Review collected by and hosted on G2.com.

Its very reasonablely priced and easy to use Review collected by and hosted on G2.com.

The customer support is not that good and that needs an improvement Review collected by and hosted on G2.com.