Generated from real user reviews
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Verified User
Small-Business (50 or fewer emp.)
5.0/5
"Effortless Setup and Management, Incredibly Useful, Bit Pricy"
What do you like about Hookdeck?
The ease of access to set up, modify and observe connections is extremely useful. Plenty of features and easily navigated.
Verified User
Mid-Market (51-1000 emp.)
4.0/5
"Hookdeck Webhook Limits Due to Rotating IPs and Client Whitelisting"
What do you like about Hookdeck?
What I truly value about Hookdeck is its robust routing capabilities and the intuitive way it handles environment management. It enables us to easily
See Related User Reviews
Verified User
Small-Business (50 or fewer emp.)
5.0/5
"Effortless Setup and Management, Incredibly Useful, Bit Pricy"
What do you like about Hookdeck?
The ease of access to set up, modify and observe connections is extremely useful. Plenty of features and easily navigated.
Verified User
Mid-Market (51-1000 emp.)
3.5/5
"A Lifesaver for Dealing with Webhook Chaos"
What do you like about Hookdeck?
The ability to pause, inspect, and replay webhooks is by far the most useful feature. It gives us full control over incoming events, especially when d
See Related User Reviews
Verified User
Small-Business (50 or fewer emp.)
5.0/5
"Effortless Setup and Management, Incredibly Useful, Bit Pricy"
What do you like about Hookdeck?
The ease of access to set up, modify and observe connections is extremely useful. Plenty of features and easily navigated.
Verified User
Small-Business (50 or fewer emp.)
5.0/5
"Reliable webhook infrastructure that just works"
What do you like about Hookdeck?
The biggest thing is that it just works. Setting up webhook connections is straightforward - no confusing configuration or endless documentation to re
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Kevin M.
Small-Business (50 or fewer emp.)
5.0/5
"Great Product"
What do you like about Hookdeck?
Managing webhooks is a pain. Hoodeck makes it easy
Taha M.
Small-Business (50 or fewer emp.)
4.0/5
"Very good alternative for a similar software like githup, but better!"
What do you like about Hookdeck?
It allows me to connect my local site and something from online simply by creating a connection. A lot of features and Very easy.
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Verified User
Small-Business (50 or fewer emp.)
5.0/5
"Effortless Setup and Management, Incredibly Useful, Bit Pricy"
What do you dislike about Hookdeck?
Throughput pricing is a bit high. Pricing as a whole is pretty steep.
Verified User
Small-Business (50 or fewer emp.)
5.0/5
"Scaling with Hookdeck"
What do you dislike about Hookdeck?
Adds another service I need to manage, budget and onboard for. For complex applications, Hookdeck is a fantastic tool but would likely rely on applica
See Related User Reviews
Verified User
Small-Business (50 or fewer emp.)
5.0/5
"Scaling with Hookdeck"
What do you dislike about Hookdeck?
Adds another service I need to manage, budget and onboard for. For complex applications, Hookdeck is a fantastic tool but would likely rely on applica
See Related User Reviews
Matheus B.
Mid-Market (51-1000 emp.)
5.0/5
"Hookdeck initial experience"
What do you dislike about Hookdeck?
The user interface is a little bit complex to get started, but you begin to get used to it after some time
- Reliable. No downtime in over a year
- Easy to setup
- Great monitoring and alerts if something goes wrong Review collected by and hosted on G2.com.
No downsides so far. Everything has been great Review collected by and hosted on G2.com.
- Being able to split up my webhooks using different rules is super useful.
- Setting delivery rate limits
- Searching events is super easy
- I'm able to set up hookdeck for all of my environments. Local, staging and production.
- Super responsive customer support. We have a slack connect channel between our companies. Review collected by and hosted on G2.com.
The UI changes very frequently so it and it sometimes takes a bit of time to get used to the changes. Review collected by and hosted on G2.com.
The free version is great, handles high volumes of webhooks, service is always up and easy to use and maintain, Review collected by and hosted on G2.com.
We have been using it for months and things work great. Review collected by and hosted on G2.com.
The robustness of the product is impressive, you can rely on it for your production workloads. I've been a customer of them from their beginnings (almost 3 years so far) and I haven't suffered any important outage. The customer support in the Slack channel is simply the best I have ever seen. Review collected by and hosted on G2.com.
The UX used to be a bit confusing, but they've revamped it and it's much better now. Review collected by and hosted on G2.com.
The simplicity and ease of configuration with key features like retry policy, different authentication types etc Review collected by and hosted on G2.com.
I really dont have a downside at the moment, it serves me 100% Review collected by and hosted on G2.com.
Easy to use, centralised point of view for every single webhook and event flow Review collected by and hosted on G2.com.
Can't prioritise flows, replaying events and event storage policy Review collected by and hosted on G2.com.
The reporting and throttling to manage webhooks in Hookdeck make the tool a breeze to use. Review collected by and hosted on G2.com.
Some better reporting with backlogs of hooks per second, but I know that is being worked on over the coming weeks. Review collected by and hosted on G2.com.
Hookdeck makes it hassle free to manage the delivery of our large volume of callbacks, implementing requires little effort. And it allows us to send the same message easily to multiple wendpoint urls using the filtering option. Also the customer support and time to reply is quite fast. Review collected by and hosted on G2.com.
It needs some time to find your way around the UX but nothing major Review collected by and hosted on G2.com.
I have been using Hookdeck for over a year and it's been great for managing Shopify webhooks at scale. It helps us manage security, retries and queuing. Its transform feature is also super powerful for transforming data before sending it to a destination. Support is great and super helpful in helping us get set up, and some of our more technical requirements. Review collected by and hosted on G2.com.
I would love to see more logic available in the transform feature, such as being able to pull in data from multiple sources and merge it. Review collected by and hosted on G2.com.
Solid functionality on a well built platform backed up by great customer support. Review collected by and hosted on G2.com.
Interface can take a little while to learn - though expected on a platform with these features. Review collected by and hosted on G2.com.
