Best thing is the generous free tier. You get about 10,000 webhooks a month for free and then pay as you go after that.

It's a great service for home labbers or even SMB's that do not have a publicly facing server. We currently use it for a server to obtain web-hooks via hookdeck's cli service to avoid the need of having the server publicly available on the internet. Review collected by and hosted on G2.com.

Wish there was maybe an integration with automation services such as n8n. To get the CLI setup is a little troublesome, especially when you have multiple running in one OS.

I had an issue with a loop sending over 1000 webhooks because they ended up being on the same url's. Some sort of preventative measures for loops would be a nice addition. Review collected by and hosted on G2.com.

What I truly value about Hookdeck is its robust routing capabilities and the intuitive way it handles environment management. It enables us to easily direct webhooks to various destinations depending on whether we're working in development, staging, or production. Having this degree of control makes it much simpler to test, debug, and gradually roll out integrations, all without causing any disruption to live systems. Review collected by and hosted on G2.com.

One aspect I find frustrating is the limitation around IP whitelisting. In our production environment, clients often require a static IP address from us so they can whitelist it on their end. However, Hookdeck’s cloud service uses rotating IPs, which makes it impossible to meet this requirement. While the self-hosted version does offer static IP support and addresses this issue, it also means I have to handle hosting and managing the infrastructure myself. This undermines the main advantage of using a managed service in the first place. Review collected by and hosted on G2.com.

The biggest thing is that it just works. Setting up webhook connections is straightforward - no confusing configuration or endless documentation to read through. The dashboard is clean and actually makes sense, which is refreshing compared to other tools I've used. Review collected by and hosted on G2.com.

Not much to complain about honestly. I'm not a very Advanced programmer or computer guy, so being able to use this tool for my webs hooks has been super awesome Review collected by and hosted on G2.com.

The ability to pause, inspect, and replay webhooks is by far the most useful feature. It gives us full control over incoming events, especially when debugging issues or dealing with unreliable third-party services. Review collected by and hosted on G2.com.

while the UI is clean, a few advanced settings could be a bit easier to find. But overall, these are pretty minor compared to the value it provides. Review collected by and hosted on G2.com.

How cost-effective it is and how easy it is to get up and running. The time to value is extremely fast and extremely high. Review collected by and hosted on G2.com.

I wish there could be an easier way for partners who are using Hookdeck a lot to set up multiple organizations that are free for clients and make it easy to go between them (as opposed to having to set up additional accounts). Review collected by and hosted on G2.com.

The ease of access to set up, modify and observe connections is extremely useful. Plenty of features and easily navigated. Review collected by and hosted on G2.com.

Throughput pricing is a bit high. Pricing as a whole is pretty steep. Review collected by and hosted on G2.com.

Full visibility into webhook events. I can replay events when needed, and takes away the stress of building and maintaining. Review collected by and hosted on G2.com.

Adds another service I need to manage, budget and onboard for. For complex applications, Hookdeck is a fantastic tool but would likely rely on application logic for error handling for more straightforward use cases. Review collected by and hosted on G2.com.

The resiliency provided is very helpful, so you don't need to worry about missing webhooks. Also, the ability to see the failed events, fix the handling, and retry those was crucial when integrating with our latest service provider. Review collected by and hosted on G2.com.

The user interface is a little bit complex to get started, but you begin to get used to it after some time Review collected by and hosted on G2.com.

I like that the app is really easy to understand and to work with, I don't have technical experience and I have been able to use it with no problems. Review collected by and hosted on G2.com.

Maybe the price could be a bit better, but nothing critical. Review collected by and hosted on G2.com.

Generous free tier.

Stable domain.

Pay as you go events. Review collected by and hosted on G2.com.

The error messages are truncated for the event delivery Review collected by and hosted on G2.com.