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Hookdeck

By Hookdeck

4.8 out of 5 stars
3 star
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2 star
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How would you rate your experience with Hookdeck?

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Hookdeck Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Hookdeck's setup to be quick and easy, effortlessly meeting their webhook testing needs. (22 mentions)
Users appreciate the comprehensive features of Hookdeck for managing and streamlining webhook processes effectively. (6 mentions)
Users highlight the robust integrations of Hookdeck, enhancing control and visibility for effective webhook management and routing. (6 mentions)
Users praise the quick and easy setup of Hookdeck, enabling seamless and efficient webhook testing. (5 mentions)
Users value the real-time monitoring of Hookdeck for seamless management and troubleshooting of webhooks. (5 mentions)
Users commend Hookdeck for its time efficiency, providing quick and seamless webhook management and rapid setup. (5 mentions)
Users value the easy integrations of Hookdeck, finding it user-friendly and efficient for quick setup and connectivity. (4 mentions)
Users appreciate the neat and comprehensible UI of Hookdeck, making it easy to monitor and manage webhooks. (4 mentions)
Users find the interface complexity of Hookdeck difficult for beginners, making education and onboarding challenging. (4 mentions)
Users find the starter plan expensive and seek more affordable options for smaller teams. (3 mentions)
Users are disappointed by the missing features, particularly the lack of robust IP whitelisting and event filtering. (3 mentions)
Users feel that navigation is poor, making it challenging to discover and access all the platform's features. (3 mentions)
Users find the complex setup of Hookdeck challenging, particularly navigating unnecessary configurations and CLI troubles. (2 mentions)
Users find the learning curve challenging, requiring extra effort and resources to understand and train others on Hookdeck. (2 mentions)
Users find Hookdeck's interface to be challenging for beginners, complicating the learning and onboarding process. (2 mentions)
Users note that while the UX has improved, there are still concerns about the interface consistency and aesthetics. (1 mentions)

Top Pros or Advantages of Hookdeck

1. Ease of Use
Users find Hookdeck's setup to be quick and easy, effortlessly meeting their webhook testing needs.
See 22 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"A highly function, easy to use product"

What do you like about Hookdeck?

We've just started our Hookdeck journey, but so far we are very pleased with the functionality and usability of the product.

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Meets all my webhook testing requirements"

What do you like about Hookdeck?

Using hookdeck, I'm able to run all my webhook testing requirements easily and without and problems. It is a breeze to setup and unlike some other pla

2. Features
Users appreciate the comprehensive features of Hookdeck for managing and streamlining webhook processes effectively.
See 6 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"A highly function, easy to use product"

What do you like about Hookdeck?

We've just started our Hookdeck journey, but so far we are very pleased with the functionality and usability of the product.

Norbert M.
NM

Norbert M.

Small-Business (50 or fewer emp.)

5.0/5

"Awesome tool to protect your webhooks"

What do you like about Hookdeck?

Hookdeck is a great tool to manage, monitor and protect your webhooks. As a developer, I have to manage many webhooks from many sites. With Hookdeck,

3. Integrations
Users highlight the robust integrations of Hookdeck, enhancing control and visibility for effective webhook management and routing.
See 6 mentions

See Related User Reviews

Paul M.
PM

Paul M.

Small-Business (50 or fewer emp.)

5.0/5

"Great tool for my no-code toolbag"

What do you like about Hookdeck?

Hookdeck has become an essential tool in developing, debugging, and managing our webhooks. Our non-profit uses only cloud-based apps, and webhooks ar

Matheus B.
MB

Matheus B.

Mid-Market (51-1000 emp.)

5.0/5

"Hookdeck initial experience"

What do you like about Hookdeck?

The resiliency provided is very helpful, so you don't need to worry about missing webhooks. Also, the ability to see the failed events, fix the handli

4. Easy Setup
Users praise the quick and easy setup of Hookdeck, enabling seamless and efficient webhook testing.
See 5 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"got the job done"

What do you like about Hookdeck?

it was quick and easy to get started, and it met the needs of my simple task in a matter of minutes.

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Meets all my webhook testing requirements"

What do you like about Hookdeck?

Using hookdeck, I'm able to run all my webhook testing requirements easily and without and problems. It is a breeze to setup and unlike some other pla

5. Real-time Monitoring
Users value the real-time monitoring of Hookdeck for seamless management and troubleshooting of webhooks.
See 5 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Scaling with Hookdeck"

What do you like about Hookdeck?

Full visibility into webhook events. I can replay events when needed, and takes away the stress of building and maintaining.

Paul M.
PM

Paul M.

Small-Business (50 or fewer emp.)

5.0/5

"Great tool for my no-code toolbag"

What do you like about Hookdeck?

Hookdeck has become an essential tool in developing, debugging, and managing our webhooks. Our non-profit uses only cloud-based apps, and webhooks ar

6. Time Efficiency
Users commend Hookdeck for its time efficiency, providing quick and seamless webhook management and rapid setup.
See 5 mentions

See Related User Reviews

Ravi T.
RT

Ravi T.

Small-Business (50 or fewer emp.)

5.0/5

"Must-have software for frequent webhooks users"

What do you like about Hookdeck?

The replayable webhook feature is saving us 100s of hours every year.

Verified User
A

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Great resource!"

What do you like about Hookdeck?

I use hookdeck regularly for receiving web hooks from my Shopify store. It is easy to use, very reliable and the information comes through very quickl

7. Easy Integrations
Users value the easy integrations of Hookdeck, finding it user-friendly and efficient for quick setup and connectivity.
See 4 mentions

See Related User Reviews

Kevin M.
KM

Kevin M.

Small-Business (50 or fewer emp.)

5.0/5

"Great Product"

What do you like about Hookdeck?

Managing webhooks is a pain. Hoodeck makes it easy

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"One of the best user-friendly UI to effectively capture events."

What do you like about Hookdeck?

The easy navigation and the simple steps to create connections to capture crucial events are some of the best features of Hookdeck. The ability to cre

8. User Interface
Users appreciate the neat and comprehensible UI of Hookdeck, making it easy to monitor and manage webhooks.
See 4 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Perfect to never miss a webhook"

What do you like about Hookdeck?

It really solves a pain we had, that we could potentially miss webhooks during a short dowtime. Also the UI is neat and comprehensible. It's easy to

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Reliable webhook infrastructure that just works"

What do you like about Hookdeck?

The biggest thing is that it just works. Setting up webhook connections is straightforward - no confusing configuration or endless documentation to re

Top Cons or Disadvantages of Hookdeck

1. Interface Complexity
Users find the interface complexity of Hookdeck difficult for beginners, making education and onboarding challenging.
See 4 mentions

See Related User Reviews

Jorge M.
JM

Jorge M.

Small-Business (50 or fewer emp.)

4.5/5

"Feedvacj"

What do you dislike about Hookdeck?

sometimes ath the benginning is complex to ddeal with it and to educate others o used it

Matheus B.
MB

Matheus B.

Mid-Market (51-1000 emp.)

5.0/5

"Hookdeck initial experience"

What do you dislike about Hookdeck?

The user interface is a little bit complex to get started, but you begin to get used to it after some time

2. Expensive
Users find the starter plan expensive and seek more affordable options for smaller teams.
See 3 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Scaling with Hookdeck"

What do you dislike about Hookdeck?

Adds another service I need to manage, budget and onboard for. For complex applications, Hookdeck is a fantstic tool but would likely rely on applicat

Kevin M.
KM

Kevin M.

Small-Business (50 or fewer emp.)

5.0/5

"Great Product"

What do you dislike about Hookdeck?

It is significantly more expensive that just processing webhooks yourself. Also filtering hooks what tricky.

3. Missing Features
Users are disappointed by the missing features, particularly the lack of robust IP whitelisting and event filtering.
See 3 mentions

See Related User Reviews

Joseph O.
JO

Joseph O.

Small-Business (50 or fewer emp.)

4.5/5

"Hood deck review"

What do you dislike about Hookdeck?

I was not able to filter events based on connections in the events tab

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Hookdeck Webhook Limits Due to Rotating IPs and Client Whitelisting"

What do you dislike about Hookdeck?

One aspect I find frustrating is the limitation around IP whitelisting. In our production environment, clients often require a static IP address from

4. Poor Navigation
Users feel that navigation is poor, making it challenging to discover and access all the platform's features.
See 3 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Makes development easy AND a dream for fault finding"

What do you dislike about Hookdeck?

There's so much in the platform that I'm sure I'm missing things, sometimes discovering features in the UI isn't as obvious as it could be.

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"A Lifesaver for Dealing with Webhook Chaos"

What do you dislike about Hookdeck?

while the UI is clean, a few advanced settings could be a bit easier to find. But overall, these are pretty minor compared to the value it provides.

5. Complex Setup
Users find the complex setup of Hookdeck challenging, particularly navigating unnecessary configurations and CLI troubles.
See 2 mentions

See Related User Reviews

NM

Noah M.

Small-Business (50 or fewer emp.)

5.0/5

"Great Webhook Relay Service"

What do you dislike about Hookdeck?

Wish there was maybe an integration with automation services such as n8n. To get the CLI setup is a little troublesome, especially when you have multi

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"got the job done"

What do you dislike about Hookdeck?

i assume that hookdeck can handle a lot of more complicated tasks than my own. there were many setup configurations that i had to navigate that didnt

6. Learning Curve
Users find the learning curve challenging, requiring extra effort and resources to understand and train others on Hookdeck.
See 2 mentions

See Related User Reviews

Jorge M.
JM

Jorge M.

Small-Business (50 or fewer emp.)

4.5/5

"Feedvacj"

What do you dislike about Hookdeck?

sometimes ath the benginning is complex to ddeal with it and to educate others o used it

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Very helpfull and insightfull site"

What do you dislike about Hookdeck?

At first, it wasn't very intuitive to me, and I had to search a bit and see videos on how to use it.

7. Learning Difficulty
Users find Hookdeck's interface to be challenging for beginners, complicating the learning and onboarding process.
See 2 mentions

See Related User Reviews

Jorge M.
JM

Jorge M.

Small-Business (50 or fewer emp.)

4.5/5

"Feedvacj"

What do you dislike about Hookdeck?

sometimes ath the benginning is complex to ddeal with it and to educate others o used it

Robert S.
RS

Robert S.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent service - especially for those that work with APIs"

What do you dislike about Hookdeck?

From my perspective, Hookdeck can be challenging for beginners due to its user interface. There are several elements that could be improved to make it

8. UX Improvement
Users note that while the UX has improved, there are still concerns about the interface consistency and aesthetics.
See 1 mentions

See Related User Reviews

Paul M.
PM

Paul M.

Small-Business (50 or fewer emp.)

5.0/5

"Great tool for my no-code toolbag"

What do you dislike about Hookdeck?

It's not the slickest user interface... but "pretty" is overrated for developer software. It is getting better but overall I'd rather have functional

Hookdeck Reviews (70)

Reviews

Hookdeck Reviews (70)

4.8
70 reviews
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G2 reviews are authentic and verified.
Lee S.
LS
Principal
Consulting
Small-Business (50 or fewer emp.)
"Hookdeck is a MUST have for API developers"
What do you like best about Hookdeck?

I do a lot of integrations. It seems like half my job is sending test data, checking if the system worked, fixing it, and then sending the same test data again. Hookdeck makes that SUPER simple. That's especially true when the "source" of the data is something complex, like a Jotform form or a Shopify transaction or a webhook event that isn't fired frequently. Hookdeck also lets me "fork" my events, so that I can have real events go to the production version and a new development version at the same time. When it's time to cut over, I only need to change hookdeck - no need to touch the event sources. P.S. I often use hookdeck in conjunction with Postman, and clients think I'm a wizard. Review collected by and hosted on G2.com.

What do you dislike about Hookdeck?

Only thing I'd add is an ability to edit the event information before resending. Sometimes I want to test slight variations in the scenario, and the way hookdeck is currently built I have to simulate a new event to get those variations. I can usually accompish that with Postman so it's not a show stopper, but it'd be nice to have an edit/retry option. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Mid-Market (51-1000 emp.)
"One of the best user-friendly UI to effectively capture events."
What do you like best about Hookdeck?

The easy navigation and the simple steps to create connections to capture crucial events are some of the best features of Hookdeck. The ability to create and switch multiple connections at ease is what "hooks" me with Hookdeck. I use this software very often and integrate many of my apps because of its easy integration. Also, the customer support is top-notch. Review collected by and hosted on G2.com.

What do you dislike about Hookdeck?

Nothing significant so far, it's just very rarely you need to refresh the page to see the latest settings. Review collected by and hosted on G2.com.

Marko M.
MM
Tech Lead
Enterprise (> 1000 emp.)
"A perfect fit for serverless. My clients no longer use Azure or AWS."
What do you like best about Hookdeck?

I've managed queues and buses for years now, and I know how much work goes into re-inventing the same tooling every single time. They are hard to log, to monitor, set up, observe and debug. With Hookdeck I manage to set up series of queues in a very easy workflow, which makes me choose to use queues much more often. Previously I would always ask "do I really need a queue for this" now I just set up queues whenever i feel like it - in fron tof webhooks, async apis, microservice LBs etc. All my new projects are running on Hookdeck now and we've entirely replaced all RabbitMQ and EventBridge instances. Hookdeck has also developed a vibrant Slack community where we get support from the lead technical stakeholders, which means a world to me, as this is very much about having trust. Review collected by and hosted on G2.com.

What do you dislike about Hookdeck?

Since it is a new paradigm, it took me a while to convice other stakeholders that we can trust it, especially the super engineery types who never worked with queues and are hungry for needless complexity. It also took some trial and error to figure out if we need hookdeck in development. Finally I'm not too happy with the state of dev/staging/prod environment support, even though things seem to be getting much better. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Small-Business (50 or fewer emp.)
"Very helpfull and insightfull site"
What do you like best about Hookdeck?

The whole idea is great. I mainly use make.com to create webhook URLs and their log view is very limited. I use hookdeck so that I will be able to see logs and to solve issues I may have. Review collected by and hosted on G2.com.

What do you dislike about Hookdeck?

At first, it wasn't very intuitive to me, and I had to search a bit and see videos on how to use it. Review collected by and hosted on G2.com.

Verified User in Consulting
UC
Mid-Market (51-1000 emp.)
"got the job done"
What do you like best about Hookdeck?

it was quick and easy to get started, and it met the needs of my simple task in a matter of minutes. Review collected by and hosted on G2.com.

What do you dislike about Hookdeck?

i assume that hookdeck can handle a lot of more complicated tasks than my own. there were many setup configurations that i had to navigate that didnt apply to me. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Enterprise (> 1000 emp.)
"An incredible tool for connecting and testing APIs!"
What do you like best about Hookdeck?

I am currently using Hookdeck to test webhooks for developing our company's API. it was so easy and had support for a ton of authentication methods. I tried several other tools and honestly was blown away by what Hookdeck offers! I'm loving it! Review collected by and hosted on G2.com.

What do you dislike about Hookdeck?

It took me a minute to understand the interface. Wasn't that complicated, but as I tend to do, I jumped in without reading or learning anywhere. Didn't take long and I got the hang of it. Super Powerful! Review collected by and hosted on G2.com.

TF
Gestor de IA
Small-Business (50 or fewer emp.)
"Simple and great!"
What do you like best about Hookdeck?

I don't know how to program, but even so, I managed to configure the system to my needs. I am getting a lot of benefit from it, as it optimizes the input in other systems. Review collected by and hosted on G2.com.

What do you dislike about Hookdeck?

For some things, it is still necessary to use code, however, the internal AI itself can often solve it. Review collected by and hosted on G2.com.

Alfredo C.
AC
Small-Business (50 or fewer emp.)
"Hookdeck allows me to see what I couldn't before."
What do you like best about Hookdeck?

I work with IoT, which means connecting devices with different APIs depending on the technology, protocol, and communication layers. Hookdeck always ensures data delivery and greatly facilitates the monitoring of our platform's stability. Review collected by and hosted on G2.com.

What do you dislike about Hookdeck?

I would like it to have a way to configure a /dev/null destination, something that allows me to just see what is coming in without forwarding it anywhere. Review collected by and hosted on G2.com.

Mauricio R.
MR
Enterprise (> 1000 emp.)
"A must have when working with webhooks"
What do you like best about Hookdeck?

I have used it in multiple projects while setting webhook endpoints for different integrations. I have tried other tools but always come back to Hookdeck, it makes it super easy to develop webhook endpoints while working locally, has all the tools that I ever needed (and more), enabling me to iterate fast and debug without effort. Review collected by and hosted on G2.com.

What do you dislike about Hookdeck?

It has so many options that sometimes it is easy to get lost in their dashboard. Review collected by and hosted on G2.com.

Verified User in Internet
UI
Small-Business (50 or fewer emp.)
"Perfect to never miss a webhook"
What do you like best about Hookdeck?

It really solves a pain we had, that we could potentially miss webhooks during a short dowtime.

Also the UI is neat and comprehensible. It's easy to visualise and retry failed events manually. I barely go to the dashboard goes it just works. Review collected by and hosted on G2.com.

What do you dislike about Hookdeck?

Honnestly, nothing so far, we are happy with the product. Review collected by and hosted on G2.com.