Honestly? It just makes my life as an SE way less chaotic.
Before using Homerun, my deals were living in 12 different places: Slack, random notes, docs, emails, and my own brain. With Homerun, the technical side of the deal finally had one home. Discovery notes, requirements, risks, next steps, all of it tied to the opportunity instead of floating around.
The biggest win for me is not having to chase context. I can open a deal and immediately know what’s going on, what I’ve done, what the AE has done, and what still needs to happen. That mental load it removes is huge.
It also makes presales feel like an actual process instead of “SE reacts to whatever pops up.” Discovery is more structured, handoffs are smoother, and fewer things fall through the cracks. I show up to customer calls more prepared without feeling like I’m constantly scrambling.
And leadership gets visibility without me having to build extra reports. I’m just doing my normal work, and it’s already documented.
Bottom line: less admin, less chaos, more time actually solving customer problems. That’s the dream for an SE. Review collected by and hosted on G2.com.
Nothing major, but there is definitely a bit of a learning curve at the beginning.
Because Homerun brings more structure to presales, teams that are used to operating informally can take a minute to adjust. At first it can feel like “another tool” or extra process, especially for AEs or SEs who are used to keeping everything in their own notes. The value really shows once the team consistently uses it, but adoption and habit building matter.
I also found that its impact depends a lot on how well your workflows are set up. If fields, stages, or templates are not tailored to how your team actually sells, it can feel a little rigid. Once it is aligned to your real presales motion though, it becomes way more powerful.
So it is less about the tool itself and more about change management and setup. After that, it honestly removes more friction than it adds. Review collected by and hosted on G2.com.
