HiClinic Reviews & Product Details

"HiClinic is a Canadian clinic management and healthcare CRM platform built to help clinics capture more patient inquiries, automate communication, and increase repeat bookings without adding more administrative workload. Designed specifically for healthcare providers, HiClinic combines patient communication, lead management, automation, and clinic growth tools into one easy-to-use platform. The platform helps clinics recover missed opportunities through features like Auto Missed Call Text Back, which instantly sends a response whenever a clinic misses a call, helping keep potential patients engaged and improving booking rates. HiClinic’s AI Receptionist answers calls and messages 24/7, handles common patient questions, and supports after-hours inquiries so clinics never lose patients simply because no one was available to respond. HiClinic also helps clinics strengthen their online reputation with automated 5-star review requests sent after successful appointments, helping practices build trust and improve visibility on Google. Its Patient Recall system automatically reconnects with inactive patients through personalized reminders for follow-ups, treatments, and routine checkups, improving retention and increasing repeat visits. Beyond communication automation, HiClinic includes high-converting clinic websites, unified inbox management for calls, texts, chats, and social messages, online booking calendars, patient pipelines, and reporting dashboards that help clinics track growth, bookings, and team performance in one place. Built by Dr. Varun Bajaj, a practicing physician in British Columbia, and Danish Wadhwa, a healthcare growth and automation expert with over 15 years of experience, HiClinic was created to solve the operational gaps many Canadian clinics face today — missed calls, inconsistent follow-ups, overloaded front desks, and lost patient opportunities. Unlike generic CRMs, HiClinic is built specifically for Canadian clinics, with workflows, automation, and support designed around the way healthcare practices operate in Canada."