HeyGen Reviews (1,922)

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HeyGen Reviews (1,922)

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4.8
1,922 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and realistic avatars offered by HeyGen, which allow for quick and professional video creation without technical expertise. The platform's intuitive interface and fast generation speed significantly enhance productivity, making it a valuable tool for content creators. However, some users note that the pricing for advanced features can be a bit high, which may limit accessibility for smaller projects.

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Евгения .
Е
Евгения .
creator
Small-Business (50 or fewer emp.)
"HeyGen: Best Tool for Fast AI Video Creation"
5/5
What do you like best about HeyGen?

HeyGen makes it incredibly easy to create professional AI videos without any technical skills. The AI avatars look very realistic, and the text-to-video feature saves me hours of work. I especially love how quickly I can produce high-quality content — what used to take days now takes minutes. The interface is intuitive and the results are impressive every time. Review collected by and hosted on G2.com.

What do you dislike about HeyGen?

The main downside is the pricing for lip sync feature — it has become very expensive, which makes it difficult to use regularly. Because of this, I now only use the audio translation option instead of full lip sync. It would be great if HeyGen could offer more affordable pricing for lip sync, as it is one of the most valuable features of the platform. Review collected by and hosted on G2.com.

Rick C.
RC
Rick C.
AI Automation Engineer
Small-Business (50 or fewer emp.)
"Unmatched Lip-Sync and Avatar Animation - A Game-Changer for High-End Marketing Clips"
5/5
What do you like best about HeyGen?

The lip-syncing and avatar animation quality are absolutely unmatched in the current market. Emma and other models look incredibly organic, capturing realistic micro-expressions and body language. For our digital production studio, Nezhno Mood, HeyGen is a game-changer when it comes to high-end B2B marketing clips. The generation speed is blazing fast, and the background customization options allow us to craft a perfect luxury lookbook aesthetic with zero effort. Review collected by and hosted on G2.com.

What do you dislike about HeyGen?

The free tier and trial limitations are quite restrictive for high-volume content creators, and the watermarks on standard renders can be a bit heavy. However, as an automation engineer, I’ve managed to optimize this by integrating custom Python and FFmpeg scripts into our backend pipeline to seamlessly handle asset composition. It would be amazing to see more flexible micro-subscription plans for solopreneurs who scale video production across multiple global channels. Review collected by and hosted on G2.com.

Cairo R.
CR
Cairo R.
owner
Small-Business (50 or fewer emp.)
"Accurately Captures My Ideas and Delivers Spot-On Video Dialogue"
5/5
What do you like best about HeyGen?

He interprets the ideas and intentions I want to convey very well; even when I’m not entirely clear, he manages to grasp the concept and produce a video with spot-on dialogue. Certainly, as the time required to perform the same work—along with the number of specialized professionals needed—would be greater. Certainly, as the time required to perform the same work—along with the number of specialized professionals needed—would be greater. Certainly, as the time required to perform the same work—along with the number of specialized professionals needed—would be greater. Certainly, as the time required to perform the same work—along with the number of specialized professionals needed—would be greater. Review collected by and hosted on G2.com.

What do you dislike about HeyGen?

Sometimes it loads, but without displaying any percentage or loading progress, making it appear as though it has frozen. In some instances, this was caused by the video processing stalling, while at other times, it was simply due to the time required to process the images. A clearer loading indicator could help the user understand what is happening while the video is being generated. Review collected by and hosted on G2.com.

GA
gary a.
entrepreneur
Commercial Real Estate
Small-Business (50 or fewer emp.)
"Effortless Video Creation, Impressive Avatars"
5/5
What do you like best about HeyGen?

I love how HeyGen allows me to create quick explainer and social media videos without the need to be on camera. The platform is incredibly easy to use, letting me go from a script to a finished video in minutes. It saves me a lot of time since I can't be on camera all the time, and recording can take too long. The avatar quality is amazing, especially with the newer Avatar IV technology, which looks much more natural. I also appreciate all the new features that make video marketing feel like creating a movie. It's a powerful tool for producing professional-looking videos quickly and simply, without being as expensive as others. The multiple language feature is fantastic because I don't need to know a language to create a video in it. The script-to-video speed is great; I can write a 60-second Instagram Reels script and paste it right away. I can create multiple avatars or different looks, and I enjoy the voiceover capability where I can upload my own and HeyGen turns them into a talking head video. The initial setup was very easy, making the experience seamless. Review collected by and hosted on G2.com.

What do you dislike about HeyGen?

The 'unlimited videos' marketing can be misleading because the best avatars use a premium credit system, which can burn through the monthly allowance very quickly on the creator plan. Also, they removed the option to give 3 projects every 3 months as a free plan. We cannot accumulate credits, and for annual subscriptions, it's important to have this clear. Review collected by and hosted on G2.com.

Diya S.
DS
Diya S.
Architecte d’intérieur
Small-Business (50 or fewer emp.)
"Create Camera-Free Content with HeyGen’s Realistic Avatars and Powerful Tools"
5/5
What do you like best about HeyGen?

I was able to create a course without having to be on camera. Avatar V is quite realistic, not perfect but close. There are many tools inside HeyGen that allow to create desired results. My avatar came very close to what I look like. Review collected by and hosted on G2.com.

What do you dislike about HeyGen?

It takes some pratice to learn how to get the best out of HeyGen and therefore credits. I spent days trying to create avatars but in the end all the looks that I used came from a single video because they seemed to generate the best looks.. I guess it came down to how the light reflected on my skin during my video. Some scenes gave extra smile where not needed. I wish there were less hand gestures but again I guess it comes down to the original video.. so down to experience with the software. Review collected by and hosted on G2.com.

Dedy K.
DK
Dedy K.
Music Producer
Small-Business (50 or fewer emp.)
"Hyper-Realistic Avatars That Are Fast, Easy, and Multilingual"
4/5
What do you like best about HeyGen?

Hyper realistic avatars, fast and easy to use, support for multiple language, can be use by personal not just for business, efficient for time speeding. Review collected by and hosted on G2.com.

What do you dislike about HeyGen?

Still more expensive especially for personal user and the payment method is available for credit card only, while ago I had using ChatGPT and some others AI service paid using some local wallet such as GoPay or ShopeePay, it's much more easier since many personal user like me does not have a credit card. Even though the image is realistic, but the movement is still a little robotic (unnatural). The interface is still a bit confusing, I still have to explore here, explore there, try here, try there, with some worries if I have step of mistakes. The performance has been good and nice. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Effortless Content Creation with HeyGen"
5/5
What do you like best about HeyGen?

I really like the wide variety of AI avatars available in HeyGen. It's easy to find an avatar that matches my project's style and reflects the brand's identity, making my videos feel more professional. I also appreciate the speed and cost efficiency HeyGen offers. I can create a professional-looking AI video in less than three minutes, saving me time and cutting down on production costs significantly. The initial setup was very easy, supported by intuitive tutorials from the support team, allowing me to use HeyGen confidently from the first time. One of my favorite features is the ability to animate a photo using a voice recording, which adds impressive visual effects and value to my work. The process of using HeyGen is much faster and easier compared to traditional video production, making it an excellent tool for creating content. Review collected by and hosted on G2.com.

What do you dislike about HeyGen?

The main area that could be improved is the background removal. When I use a green background so I can replace it later in my editing software, the cutout isn't always clean. Some parts of the background still flicker or remain visible, and sometimes objects that should have been removed reappear during the video. I think improving the background isolation and making it more consistent throughout the entire video would make the experience even better. Review collected by and hosted on G2.com.

Christella .
C
Christella .
Content Creator
Small-Business (50 or fewer emp.)
"Unique Speech-to-Video with Reliable Audio Upload and Transcription"
4.5/5
What do you like best about HeyGen?

The speech-to-video option. As far as I know, it’s currently the only app on the market right now that lets you upload your own audio and create a stable AI avatar with it. That’s the only feature I use, because it’s the only feature I need. Any B-roll material is generated by other AIs.

Onboarding was a bit of a chore, since it didn't let me test that function fully. so I had to choose a voice from the menu, that was annoying. the only way for me to test it, was to buy a month of subscription - thank god it worked out for me, because i really have no extra money for stunts like that. performance is good, no complaints there. I'd maybe like to have other options in terms of format, not just 9:16 and 16:9. also, the ai-avatar is still moving a bit stiffly, the instructions for movements nearly never work out. but the upload for the audio and the transcriptions always work out just fine, so there's a good balance of give and take Review collected by and hosted on G2.com.

What do you dislike about HeyGen?

I dislike that my movement instructions are always ignored; at this point, I’ve basically given up on them. Also, the look of the teeth—and the mouth in general—still feels quite unnatural, and noticeably so. If you start with a friendly-looking avatar picture, the moving avatar will probably end up looking clownish. If you start with a more severe look, the avatar becomes very stern very quickly. So, overall, I’d say nuance is still an issue. Review collected by and hosted on G2.com.

Verified User in Motion Pictures and Film
UM
Verified User in Motion Pictures and Film
Small-Business (50 or fewer emp.)
"Overpriced and Underbaked: Heygen’s Quality and Transparency Need Work"
3/5
What do you like best about HeyGen?

Right now, I’m mostly just glad this software exists at all, because it suggests that something better than Heygen is coming eventually. That said, I’m not excited about Heygen whatsoever. The price is too high for the level of quality, the tech just isn’t quite there yet, and I don’t like the way they intentionally misword things to pull more money out of people. If I had literally any other option, I wouldn’t use Heygen. Review collected by and hosted on G2.com.

What do you dislike about HeyGen?

the price, the lack of quality, the sneaky way they word things, the lack of any up to date records, the awful AI generation capabilities, if you cacn call them that, and aside from a very small few, the people are not that great either Review collected by and hosted on G2.com.

RR
Randy R.
CFO
Small-Business (50 or fewer emp.)
"HeyGen Makes Professional Training Videos Fast—Intuitive, Flexible, and Scalable"
5/5
What do you like best about HeyGen?

I've been experimenting with HeyGen to create training videos for our team, and I have to say I'm extremely impressed.

As a non-technical guy, I was able to create my very first video in about 10 minutes. The platform is incredibly intuitive, and I felt like I was trained on the basics almost immediately just by using it.

My process was simple: I created a script using another AI platform, copied and pasted it into HeyGen, and within minutes HeyGen had automatically matched relevant video content to my script. In less than 30 minutes, I had a professional-quality training video that was ready to use.

What really sets HeyGen apart is the flexibility. You can use the voices already available in the platform, or you can take it to the next level. In my case, I uploaded a photo of a beloved member of our company and used that image to deliver the training. You can even record someone reading a script, and HeyGen can use that person's voice to create future content. The possibilities for personalized training are incredible.

For companies like ours that are striving to become Best-in-Class, quality training is essential. Historically, creating professional training videos has been expensive, time-consuming, and difficult to maintain. HeyGen changes that equation completely.

I genuinely believe this platform is a game changer for organizations that want to create engaging, professional, and scalable training content without needing a video production team.

I highly recommend checking out HeyGen and seeing what it can do for your organization.

(Unless you're one of our competitors. In that case, maybe skip this one. 😉) Review collected by and hosted on G2.com.

What do you dislike about HeyGen?

Nothing yet. It worked better than expected Review collected by and hosted on G2.com.