Hexnode UEM Reviews (258)

Reviews

Hexnode UEM Reviews (258)

4.5
258 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and intuitive interface of Hexnode UEM, highlighting how quickly they can set up and manage devices across various platforms. The responsive support team further enhances the experience, providing timely assistance when needed. However, some users note that the licensing structure can be restrictive, pushing them towards higher tiers for additional features.

Pros & Cons

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Camilo M.
CM
Camilo M.
Sysadmin
Small-Business (50 or fewer emp.)
"Easy Policy Management and Deployment in a Solid MDM Tool"
5/5
What do you like best about Hexnode UEM?

It’s easy to manage and deploy policies. Overall, it’s a solid MDM tool. Review collected by and hosted on G2.com.

What do you dislike about Hexnode UEM?

What I didn’t like was the disk encryption deployment. It’s a bit difficult to configure on devices, and the setup process feels more complicated than it needs to be. Review collected by and hosted on G2.com.

Verified User in Construction
UC
Verified User in Construction
Enterprise (> 1000 emp.)
"Hexnode: Effortless Device Management with Stellar Customer Support"
5/5
What do you like best about Hexnode UEM?

Ease of managing all the devices we register with Hexnode and amazing customer support. Review collected by and hosted on G2.com.

What do you dislike about Hexnode UEM?

When Samsung updates their tablets, it breaks few features on hexnode enrolled devices Review collected by and hosted on G2.com.

Verified User in Libraries
AL
Verified User in Libraries
Enterprise (> 1000 emp.)
"Hexnode Meets All Our Cross-Platform Device Management Needs"
4/5
What do you like best about Hexnode UEM?

Hexnode has fulfilled every one of our requirements across the different platforms used within our organization. Devices we manage using Hexnode range from tablets for public use, to laptops utilized by staff, all of which have been secured and configured to our specifications. Review collected by and hosted on G2.com.

What do you dislike about Hexnode UEM?

We have been using Hexnode for a relatively short time. All needs have been addressed. No downsides to report as of yet. Review collected by and hosted on G2.com.

Suttapong W.
SW
Suttapong W.
senior security officer
Mid-Market (51-1000 emp.)
"Affordable Pricing MDM Solution"
4.5/5
What do you like best about Hexnode UEM?

Plans start at $1.08 per device per month for basic MDM and kiosk functionality, with discounts available for annual subscriptions.

Intuitive dashboard and easy-to-manage policies make it simple for administrators to control devices.

Responsive technical support team available to assist with any issues.

Easy to implement as users can enroll their devices via self-enrollment using an installation link.

Datas can be access via API which great for implementations. Review collected by and hosted on G2.com.

What do you dislike about Hexnode UEM?

I'm extremely disappointed with Hexnode's MFA implementation, particularly when it comes to removing devices in bulk. As an administrator, I need to remove 5-10 devices at a time, and the MFA process becomes a major bottleneck.

For every device removal, I'm prompted to complete MFA via email, resulting in a flood of emails (20+ in a short span!) just to complete a single task. This not only wastes time but also creates unnecessary clutter in my inbox.

The lack of flexibility in MFA settings is frustrating. There's no option to exempt bulk actions or use a more efficient MFA method. It's like Hexnode's security features are designed to hinder productivity rather than enhance it.

That can be frustrating. When device details are only available on the website and not through the API, it can limit automation and integration capabilities. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Verified User in Food & Beverages
Small-Business (50 or fewer emp.)
"Excellent Screen Sharing and Location Services"
4/5
What do you like best about Hexnode UEM?

What we like best are the screen sharing and location services. Review collected by and hosted on G2.com.

What do you dislike about Hexnode UEM?

Apple integration is time-consuming and difficult. Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Verified User in Hospitality
Mid-Market (51-1000 emp.)
"Easy Device Enrollment and Policy Management"
4/5
What do you like best about Hexnode UEM?

The ease of enrolling devices and creating/assigning policies Review collected by and hosted on G2.com.

What do you dislike about Hexnode UEM?

Struggling to get the BYOD to work as intended for our use case. Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Verified User in Consumer Services
Mid-Market (51-1000 emp.)
"Amanda was such an awesome help"
4/5
What do you like best about Hexnode UEM?

It helps us track all of our devices across the state Review collected by and hosted on G2.com.

What do you dislike about Hexnode UEM?

Its not very user friendly and the device doesn't always sync well with software Review collected by and hosted on G2.com.

Verified User in Oil & Energy
AO
Verified User in Oil & Energy
Small-Business (50 or fewer emp.)
"Easy to Use with Excellent 24/7 Chat Support"
5/5
What do you like best about Hexnode UEM?

Easy to use, with great 24/7 chat support in case something isn’t quite clear or doesn’t work as expected. Review collected by and hosted on G2.com.

What do you dislike about Hexnode UEM?

There’s a bit of a learning curve with their system, and it isn’t fully intuitive at first. Review collected by and hosted on G2.com.

Eviatar B.
EB
Eviatar B.
IT Manager
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Easy Integration That Works Smoothly"
4.5/5
What do you like best about Hexnode UEM?

Easy way to integrate, and it works fine Review collected by and hosted on G2.com.

What do you dislike about Hexnode UEM?

The feedback from Hexnode and the support Review collected by and hosted on G2.com.

Verified User in Telecommunications
AT
Verified User in Telecommunications
Small-Business (50 or fewer emp.)
"Effortless Device and App Deployments"
4.5/5
What do you like best about Hexnode UEM?

The device and app deployments are soo easily done. Review collected by and hosted on G2.com.

What do you dislike about Hexnode UEM?

Too many authentications for device disenroll Review collected by and hosted on G2.com.