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Salesforce Heroku Reviews & Product Details

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Pricing

Pricing provided by Heroku.

Basic

$7.00

Standard

Starting at $25.00

Salesforce Heroku Media

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Salesforce Heroku Reviews (146)

Reviews

Salesforce Heroku Reviews (146)

4.2
146 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and quick deployment capabilities of Salesforce Heroku, making it a preferred choice for developers looking to streamline their application management. The platform's ability to support multiple programming languages and its integration with Git enhance its appeal, allowing for rapid development and scaling. However, many users note that the pricing can become expensive as applications grow.

Pros & Cons

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Daniel W.
DW
product owner
Small-Business (50 or fewer emp.)
"Missed one payment → entire account deleted"
What do you like best about Salesforce Heroku?

The platform itself is easy to get started with, has a clean developer experience, and abstracts away much of the infrastructure complexity. Deployment and scaling are straightforward, especially for small projects. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Heroku?

The way Heroku handles billing issues and account deletion is unacceptable. Missing a payment — even unintentionally — can lead to permanent deletion of the entire account and all applications.

Notifications are sent only via email, which can easily end up in spam, with no in-product warnings, no dashboard alerts, and no explicit confirmation before irreversible deletion.

There is no recovery path, no backup option, and no meaningful escalation process once deletion happens. This creates a serious risk for any production or business-critical workload.

Even if users take responsibility for a missed payment, the lack of safeguards and proportional response makes the platform unreliable from a risk-management perspective. Review collected by and hosted on G2.com.

Manjunath V.
MV
Asst Delivery Manager
Enterprise (> 1000 emp.)
"Efficient Automation, But Needs Better Support and Debugging"
What do you like best about Salesforce Heroku?

Heroku has enabled us to automate our file processing tasks, such as running the unzip process for RFP case attachments directly on the platform. It has also made it easier to manage real-time synchronization of the contents within those zip files. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Heroku?

Cost and support was very pathetic. Debugging to be improved. Review collected by and hosted on G2.com.

Ninon A.
NA
Salesforce consultant
Small-Business (50 or fewer emp.)
"Heroku Is Robust but Lacks Learning Resources"
What do you like best about Salesforce Heroku?

Heroku is a super robust way to leverage your current implementation Review collected by and hosted on G2.com.

What do you dislike about Salesforce Heroku?

I guess that something that is definitely missing is more way for learning and gaining knowledge Review collected by and hosted on G2.com.

WN
Admin
Enterprise (> 1000 emp.)
"Heroku Simplifies Event Log Downloads but Has Login Issues with IP Changes"
What do you like best about Salesforce Heroku?

Heruku helped us with event logs downloads. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Heroku?

It sometimes gives issues with login bcoz of ip changes Review collected by and hosted on G2.com.

Narender P.
NP
Quality Analyst
Mid-Market (51-1000 emp.)
"Salesforce Heroku allows to build, run and operate applications entirely in the cloud."
What do you like best about Salesforce Heroku?

Salesforce Heroku has many best things

•It supports multiple programming languages making it flexible for various development teams.

•Heroku supports high security which helps the users to trust with no second thought.

•With the built-in tools Heroku help us to develop applications very quickly.

•Has strong community support making the learners more confident. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Heroku?

While Heroku is a great tool for small and medium applications, managing the large and complex applications may require additional stratergy and architecture. Review collected by and hosted on G2.com.

Anjuman .
A
Data Scientist
Mid-Market (51-1000 emp.)
"Accesible and Versatile Solution for deploying an application"
What do you like best about Salesforce Heroku?

I have been using Heroku for deploying one of the new venture products for english language tutoring. The thing I like about Heroku is that it can support many languages at the same time. It uses Ubuntu in the underlying OS which makes installing packages quite easy.

We haven't needed to use customer support as of now because the documentation of Heroku is helpful and it solves most of issues. It is easily handling our 7 million user base and more than 50 thousand test takers quite easily. It is easily integrable wih all packages. We are using it daily for our development. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Heroku?

I don't like that it doesn't have enough analytics for the SQL database hosted on its server. It becomes difficult to do job query optimisation when we are making the calls on the database Review collected by and hosted on G2.com.

Niklas W.
NW
Senior Project Manager
Mid-Market (51-1000 emp.)
"Great, efficient and simple PaaS solution for hosting complete web applications."
What do you like best about Salesforce Heroku?

Heroku is a PaaS solution for full-stack apps, which means that frontend, backend, and databases may all be deployed on the platform, which most other platforms, such as Netlify and Vercel, do not support. Salesforce Heroku enables us to build bespoke apps with high performance, seamless integration, and low latency. All connectors function via event bus integration, allowing Heroku applications to produce events on our Salesforce platform. Another point in favor of this software is its support team, they always do a good job. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Heroku?

Apps may go to sleep if there is no user engagement for a lengthy period of time, and dealing with Salesforce Heroku has a high learning curve. Experience is required to select which connection to utilize to translate our Salesforce object fields to the table and how to monitor its activity. Review collected by and hosted on G2.com.

Emeka O.
EO
Founder
Small-Business (50 or fewer emp.)
"Simple to use and works amazingly great!"
What do you like best about Salesforce Heroku?

Salesforce Heroku is a PaaS platform that I have grown to appreciate. It stands out for its simplicity in setting up, deploying code, and overall management.

In contrast to AWS, GCP, or Azure, where the onus is on me to configure and oversee everything, Heroku streamlines the process. As a software developer with limited devOps experience, Heroku has become my preferred tool for managing server infrastructure. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Heroku?

It is expensive and has many paid add-ons. Review collected by and hosted on G2.com.

Jeff E.
JE
Founder
Small-Business (50 or fewer emp.)
"A complete disaster"
What do you like best about Salesforce Heroku?

Heroku was solid last decade, they have declined rapidly Review collected by and hosted on G2.com.

What do you dislike about Salesforce Heroku?

Dealing with Heroku is ok unless there is an issue. It's impossible to get resolutions without going through layers of people and support tickets. Nothing is fast, emergencies are not escalated.

AVOID at all costs if uptime and customer support is important to your business. Review collected by and hosted on G2.com.

Gulshan A.
GA
Software Engineer
Small-Business (50 or fewer emp.)
"Easy to use Platform for deploying projects"
What do you like best about Salesforce Heroku?

The best thing about heroku its a easy to use platform for deploying your apps. I have used it a lot for deploying backend of my apps. You also get lots of tutorials related deployment over heroku, then it also beocmes easy. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Heroku?

The only thing I dislike about heroku is adding your payment cards. I tried different cards, cards of my friends as well but none of them worked. I really don't understand what kind of payment card they need. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Heroku.

Basic

$7.00

Standard

Starting at $25.00

Performance

Starting at $250.00
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Salesforce Heroku Features
Application Deployment
Development Tools
Development Environment
Database Management
Analytics
Auto Scaling
Networking
Virtual Machines
Security
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