--- title: Salesforce Heroku Reviews meta_title: 'Salesforce Heroku Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 148 reviews by the users' company size, role or industry to find out how Salesforce Heroku works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 148 scale: '5' date_modified: '2026-10-17' parent_category: name: Development url: https://www.g2.com/categories/development ---

Salesforce Heroku Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Salesforce Heroku's ease of use exceptional, simplifying deployment and scaling for various projects. (2 mentions)
Users appreciate the automation capabilities of Heroku, which streamline file processing and real-time synchronization tasks. (1 mentions)
Users value the strong community support of Salesforce Heroku, enhancing confidence and collaboration among developers. (1 mentions)
Users find the deployment ease of Salesforce Heroku exceptional, making it simple to start and scale projects. (1 mentions)
Users value the flexibility of supporting multiple programming languages, accommodating diverse development teams seamlessly. (1 mentions)
Users face poor customer support with Heroku, especially regarding billing issues and account management processes. (2 mentions)
Users often face authentication issues with Salesforce Heroku due to problems related to IP address changes during login. (1 mentions)
Users find difficult debugging to be a major issue that hinders effective use of Salesforce Heroku. (1 mentions)
Users face serious downtime issues due to harsh billing policies and irreversible account deletions without proper notifications. (1 mentions)
Users face significant email issues with Heroku, as important notifications can be lost, risking account and data loss. (1 mentions)

5 Pros or Advantages of Salesforce Heroku

5 Cons or Disadvantages of Salesforce Heroku

Salesforce Heroku Reviews (148)

Reviews

Salesforce Heroku Reviews (148)

4.2
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Verified User in Financial Services
UF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Fast, Effortless Deployments with Salesforce Heroku’s Seamless Scalability"
5/5
What do you like best about Salesforce Heroku?

Salesforce Heroku makes application deployment incredibly simple and fast, with seamless scalability and minimal infrastructure management. Its deep integration with Salesforce, intuitive dashboard, and automated scaling streamline development, while excellent onboarding and documentation make setup effortless even for new users. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Heroku?

While Salesforce Heroku is powerful, its pricing can become expensive as applications scale, especially with multiple dynos and add‑ons. The dashboard performance occasionally lags when managing large deployments, and deeper analytics or cost‑optimization insights would make it more efficient for enterprise users. Review collected by and hosted on G2.com.

Daniel W.
DW
Daniel W.
product owner
Small-Business (50 or fewer emp.)
"Missed one payment → entire account deleted"
0/5
What do you like best about Salesforce Heroku?

The platform itself is easy to get started with, has a clean developer experience, and abstracts away much of the infrastructure complexity. Deployment and scaling are straightforward, especially for small projects. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Heroku?

The way Heroku handles billing issues and account deletion is unacceptable. Missing a payment — even unintentionally — can lead to permanent deletion of the entire account and all applications.

Notifications are sent only via email, which can easily end up in spam, with no in-product warnings, no dashboard alerts, and no explicit confirmation before irreversible deletion.

There is no recovery path, no backup option, and no meaningful escalation process once deletion happens. This creates a serious risk for any production or business-critical workload.

Even if users take responsibility for a missed payment, the lack of safeguards and proportional response makes the platform unreliable from a risk-management perspective. Review collected by and hosted on G2.com.

Verified User in Computer Software
EC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Easy MVP Deployments, but Arbitrary Limits and Steep Upgrade Costs"
0.5/5
What do you like best about Salesforce Heroku?

It's super easy to quickly deploy web apps and get an MVP up and running. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Heroku?

Heroku likes forcing arbitrary limits on certain features and caps capacity way lower than other providers. Heroku offers really cheap plans to hook users, but then quickly charges 5x the price of compute on each subsequent upgrade. Review collected by and hosted on G2.com.

Manjunath V.
MV
Manjunath V.
Asst Delivery Manager
Enterprise (> 1000 emp.)
"Efficient Automation, But Needs Better Support and Debugging"
3.5/5
What do you like best about Salesforce Heroku?

Heroku has enabled us to automate our file processing tasks, such as running the unzip process for RFP case attachments directly on the platform. It has also made it easier to manage real-time synchronization of the contents within those zip files. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Heroku?

Cost and support was very pathetic. Debugging to be improved. Review collected by and hosted on G2.com.

Ninon A.
NA
Ninon A.
Salesforce consultant
Small-Business (50 or fewer emp.)
"Heroku Is Robust but Lacks Learning Resources"
2.5/5
What do you like best about Salesforce Heroku?

Heroku is a super robust way to leverage your current implementation Review collected by and hosted on G2.com.

What do you dislike about Salesforce Heroku?

I guess that something that is definitely missing is more way for learning and gaining knowledge Review collected by and hosted on G2.com.

WN
Wajih N.
Admin
Enterprise (> 1000 emp.)
"Heroku Simplifies Event Log Downloads but Has Login Issues with IP Changes"
4/5
What do you like best about Salesforce Heroku?

Heruku helped us with event logs downloads. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Heroku?

It sometimes gives issues with login bcoz of ip changes Review collected by and hosted on G2.com.

Narender P.
NP
Narender P.
Quality Analyst
Mid-Market (51-1000 emp.)
"Salesforce Heroku allows to build, run and operate applications entirely in the cloud."
4/5
What do you like best about Salesforce Heroku?

Salesforce Heroku has many best things

•It supports multiple programming languages making it flexible for various development teams.

•Heroku supports high security which helps the users to trust with no second thought.

•With the built-in tools Heroku help us to develop applications very quickly.

•Has strong community support making the learners more confident. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Heroku?

While Heroku is a great tool for small and medium applications, managing the large and complex applications may require additional strategy and architecture. Review collected by and hosted on G2.com.

Anjuman .
A
Anjuman .
Data Scientist
Mid-Market (51-1000 emp.)
"Accesible and Versatile Solution for deploying an application"
5/5
What do you like best about Salesforce Heroku?

I have been using Heroku for deploying one of the new venture products for english language tutoring. The thing I like about Heroku is that it can support many languages at the same time. It uses Ubuntu in the underlying OS which makes installing packages quite easy.

We haven't needed to use customer support as of now because the documentation of Heroku is helpful and it solves most of issues. It is easily handling our 7 million user base and more than 50 thousand test takers quite easily. It is easily integrable with all packages. We are using it daily for our development. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Heroku?

I don't like that it doesn't have enough analytics for the SQL database hosted on its server. It becomes difficult to do job query optimisation when we are making the calls on the database Review collected by and hosted on G2.com.

Niklas W.
NW
Niklas W.
Senior Project Manager
Mid-Market (51-1000 emp.)
"Great, efficient and simple PaaS solution for hosting complete web applications."
4.5/5
What do you like best about Salesforce Heroku?

Heroku is a PaaS solution for full-stack apps, which means that frontend, backend, and databases may all be deployed on the platform, which most other platforms, such as Netlify and Vercel, do not support. Salesforce Heroku enables us to build bespoke apps with high performance, seamless integration, and low latency. All connectors function via event bus integration, allowing Heroku applications to produce events on our Salesforce platform. Another point in favor of this software is its support team, they always do a good job. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Heroku?

Apps may go to sleep if there is no user engagement for a lengthy period of time, and dealing with Salesforce Heroku has a high learning curve. Experience is required to select which connection to utilize to translate our Salesforce object fields to the table and how to monitor its activity. Review collected by and hosted on G2.com.

Emeka O.
EO
Emeka O.
Founder
Small-Business (50 or fewer emp.)
"Simple to use and works amazingly great!"
5/5
What do you like best about Salesforce Heroku?

Salesforce Heroku is a PaaS platform that I have grown to appreciate. It stands out for its simplicity in setting up, deploying code, and overall management.

In contrast to AWS, GCP, or Azure, where the onus is on me to configure and oversee everything, Heroku streamlines the process. As a software developer with limited devOps experience, Heroku has become my preferred tool for managing server infrastructure. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Heroku?

It is expensive and has many paid add-ons. Review collected by and hosted on G2.com.