[ HelpDes... Reviews ](https://www.g2.com/products/helpdesk-for-jira-customer-portal-and-sla/reviews) [ HelpDes... Reviews ](https://www.g2.com/products/helpdesk-for-jira-customer-portal-and-sla/reviews) # HelpDesk for Jira - Customer Portal and SLA Pricing Overview [Editedit](https://my.g2.com/helpdesk-for-jira-customer-portal-and-sla/pricings) [Claim your profile now](https://www.g2.com/products/helpdesk-for-jira-customer-portal-and-sla/claim_requests/new) ## HelpDesk for Jira - Customer Portal and SLA Pricing Key Insights Last updated on Apr 09, 2026 * * * Information about HelpDesk for Jira - Customer Portal and SLA pricing, plan availability, and costs is not listed on G2 by the vendor. Buyers typically need to engage directly with the vendor to understand pricing options. Final cost negotiations to purchase HelpDesk for Jira - Customer Portal and SLA must be conducted with the seller. * * * Rated 4.5 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. Pricing information for HelpDesk for Jira - Customer Portal and SLA is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase HelpDesk for Jira - Customer Portal and SLA must be conducted with the seller. Show More ## Top-Rated Alternatives [ ![Zoho Desk](https://images.g2crowd.com/uploads/product/hd_favicon/a802fffb70d9aa2eac634f166fa8b824/zoho-desk.svg "Zoho Desk") Zoho Desk 4.4/5(7,831) ](https://www.g2.com/products/zoho-desk/reviews) [ ![Agentforce Service (formerly Salesforce Service Cloud)](https://images.g2crowd.com/uploads/product/hd_favicon/e2170cb2fb1e97e4b23447ad004fa376/agentforce-service-formerly-salesforce-service-cloud.svg "Agentforce Service (formerly Salesforce Service Cloud)") Agentforce Service (formerly Salesforce Service Cloud) 4.4/5(7,358) ](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) [ ![Zendesk for Customer Service](https://images.g2crowd.com/uploads/product/hd_favicon/7b95b13ec74f28d1bdceba616c8f8e97/zendesk-for-customer-service.svg "Zendesk for Customer Service") Zendesk for Customer Service 4.3/5(7,014) ](https://www.g2.com/products/zendesk-for-customer-service/reviews) [ View All Alternatives ](https://www.g2.com/products/helpdesk-for-jira-customer-portal-and-sla/competitors/alternatives) ## HelpDesk for Jira - Customer Portal and SLA Alternatives Pricing The following is a quick overview of editions offered by other [Help Desk Software](https://www.g2.com/categories/help-desk) | Product | Price | Features | | --- | --- | --- | | ![Zoho Desk](https://images.g2crowd.com/uploads/product/image/small_square/small_square_64053aa8e6f62c8428f8fab92ee1c9d3/zoho-desk.jpg)[Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) FREE | $0.00 | Completely Free upto 3 agents Email Ticketing Customer Management Private Knowledge Base Multi Language Help desk Mobile Apps 24\*5 Email Support Help Center Predefined SLAs Macros | | ![Agentforce Service (formerly Salesforce Service Cloud)](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e63eb2d0ef10e2df421befaed80bed3c/agentforce-service-formerly-salesforce-service-cloud.jpg)[Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) Starter Suite | Starting at $25.001 User Per Month | The simple CRM suite for marketing, sales, service, and commerce. Case Management Knowledge Management Salesforce Mobile App Customizable Reports and Dashboards Task Management, Activity Feed Lightning App Builder AppExchange App Integration | | ![Zendesk for Customer Service](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b4de3f87b12321882f19b7a93f94109c/zendesk-for-customer-service.png)[Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) Support Only (Team) | $19.001 user per month billed annually | Integrated customer support Email & social media Web widget & mobile SDK Pre-defined business rules Essentials card Interaction history | Various alternatives pricing & plans Pricing information for the above various HelpDesk for Jira - Customer Portal and SLA alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller. ##### Categories on G2 [ Help Desk ](https://www.g2.com/categories/help-desk) ##### Explore More [ Which exit interview management platforms are most trusted by HR directors for improving retention through employee feedback? ](https://www.g2.com/discussions/which-exit-interview-management-platforms-are-most-trusted-by-hr-directors-for-improving-retention-through-employee-feedback)[ How to choose the best payment processor ](https://www.g2.com/discussions/gateway-to-greatness-help-me-choose-the-best-payment-processor)[ Best event management system for large conferences ](https://www.g2.com/discussions/what-s-the-best-event-management-system-for-large-conferences) [ Which education finance platforms provide automated workflows that adapt to complex higher education departmental processes? ](https://www.g2.com/discussions/which-education-finance-platforms-provide-automated-workflows-that-adapt-to-complex-higher-education-departmental-processes)[ What implementation requirements and integration complexity should teams assess before selecting an IT resilience orchestration platform? ](https://www.g2.com/discussions/what-implementation-requirements-and-integration-complexity-should-teams-assess-before-selecting-an-it-resilience-orchestration-platform)[ Pros and Cons Details ](https://www.g2.com/products/helpdesk-for-jira-customer-portal-and-sla/reviews?qs=pros-and-cons) Show More [ Which exit interview management platforms are most trusted by HR directors for improving retention through employee feedback? ](https://www.g2.com/discussions/which-exit-interview-management-platforms-are-most-trusted-by-hr-directors-for-improving-retention-through-employee-feedback)[ How to choose the best payment processor ](https://www.g2.com/discussions/gateway-to-greatness-help-me-choose-the-best-payment-processor)[ Best event management system for large conferences ](https://www.g2.com/discussions/what-s-the-best-event-management-system-for-large-conferences) [ Which education finance platforms provide automated workflows that adapt to complex higher education departmental processes? ](https://www.g2.com/discussions/which-education-finance-platforms-provide-automated-workflows-that-adapt-to-complex-higher-education-departmental-processes)[ What implementation requirements and integration complexity should teams assess before selecting an IT resilience orchestration platform? ](https://www.g2.com/discussions/what-implementation-requirements-and-integration-complexity-should-teams-assess-before-selecting-an-it-resilience-orchestration-platform)[ Pros and Cons Details ](https://www.g2.com/products/helpdesk-for-jira-customer-portal-and-sla/reviews?qs=pros-and-cons)