HelmBot Reviews & Product Details

Helmobot is VERY user-friendly and intuitive. Easy to navigate and keep updated! Also, they are constantly improving everything on the back end and launching new features. Review collected by and hosted on G2.com.

I honestly can't think of anything right now. I'm a massive fan of this company. I often wear my helm shirt. (Just trying to paint a picture of how stoked I am about this company) Review collected by and hosted on G2.com.

Extremely intuitive and all-encompassing. From the scheduling, POS and time reporting features to the task management, there is no better out there. It's playful and fun to use too! Customer support is also highly available and quick to respond. Review collected by and hosted on G2.com.

The only thing I can think of is a waiver system that makes the questions asked the guests mandatory to answer. Review collected by and hosted on G2.com.

Ease of use for management, employees and clients. Things are where you would expect them and that makes their software intuitive and easy to learn for new employees and clients. I also love that they not only have scheduling for clients, but for employees, an ongoing digital logbook for our team to have discussions in, a manual section as well as a task management system to help guide employees on what work needs to be done during different shifts and to help with ongoing projects. Also their customer support team is incredibly responsive and helpful. Review collected by and hosted on G2.com.

This may sound cheesy, but I hate that I waited so long to fully switch over to HelmBot. I was worried about losing customer information during the transfer, but the handover was seamless and a big success. The only other complaint I currently have is I would like better mobile friendliness or a business app. Review collected by and hosted on G2.com.

I like the ease with which appointments can be booked either by myself or by a client online. Review collected by and hosted on G2.com.

I would like to see a tutorial for new team members to go through the basic daily operations of Helm. Review collected by and hosted on G2.com.

Their customer service, and the system itself works very well for the type of services we need! Review collected by and hosted on G2.com.

I wish there was an app! I would love for maybe one day there to be an app! I think customers would like that. Review collected by and hosted on G2.com.

You can submit a question or product feature within your portal, and they generally get back the same day. I have seen our ideas implemented and enjoy the consistent growth. Review collected by and hosted on G2.com.

You won't find integrations into google or other apps. Review collected by and hosted on G2.com.

Modern, clean, very easy to use, great-looking, neat and non-cluttered, stellar customer support, has all the functions I need for scheduling software, and if I have an idea of something I think could be added to the software it's easy to have a conversation with the developers to see if they would consider adding it. I demoed at least 6 other similar software programs and Helm was the best value and the best of all I demoed. For running a float center (what I use it for) it's the perfect software. Guests tell us all the time how easy it is to book appointments through the software without having to contact us. The customer support is stellar, usually getting a response to emails within an hour (often within minutes). It keeps great records of useful data and integrates well with Google analytics and Facebook Pixel. Setting up schedules and editing them if needed is very easy. Overall, it was very easy to learn and use and is the perfect fit for my business. Thank you! Review collected by and hosted on G2.com.

There are a few things I didn't like at first, but customer support took my feedback and made changes. It's not that there were problems, but rather things that could be added to make the software even better such as internal waivers which they added. I wish I had more useful constructive criticism but I can't think of anything the software is missing or any problems I've run into. Review collected by and hosted on G2.com.

The customer service. Whenever I have questions, I get a response back almost immediately. Review collected by and hosted on G2.com.

I have trouble remembering how to do everything, but that's just because I'm dumb. All the many features are very useful. I'm glad they're there. Review collected by and hosted on G2.com.

I love how user-friendly this system is. They have a great team that will get back to you very quickly if you have any issues or problems. Review collected by and hosted on G2.com.

I would love to see more training videos to help newbies understand the system. Review collected by and hosted on G2.com.