---
title: Haystack Reviews
meta_title: 'Haystack Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 11 reviews by the users' company size, role or industry to
  find out how Haystack works for a business like yours.
aggregate_rating:
  rating_value: 4.8
  review_count: 11
  scale: '5'
date_modified: '2026-05-05'
parent_category:
  name: Development
  url: https://www.g2.com/categories/development
---

# Haystack Reviews
**Vendor:** Haystack Analytics  
**Category:** [Software Development Analytics Tools](https://www.g2.com/categories/software-development-analytics-tools)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 11
## About Haystack
Haystack analyzes GitHub data and provides team level insights to help you improve delivery. Visualize your delivery pipeline from first commit to deploy and get real-time Slack alerts for burnout, PRs stuck in review, and more while utilizing only the best &quot;NorthStar&quot; metrics backed by extensive research.




## Haystack Reviews
  ### 1. It is a nice tool for management, but I use it just because I have to, not because I want to.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Andres H. | Development Team Lead, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 02, 2022

**What do you like best about Haystack?**

It offers nice graphs and metrics, for example, Change Lead Time, Deployment Frequency, Throughput, Change Failure Rate, Mean Time To Recover, and Full Resolution Time (For Bugs). They recently included Code Review stats and that's very nice because I can see how much I am doing in terms of code review.

**What do you dislike about Haystack?**

I don't dislike anything, the problem is that I don't know how to use most of these metrics to improve my daily work, so I can consider them as "They are ok but useless for me".

**What problems is Haystack solving and how is that benefiting you?**

I guess it is solving a problem for my manager because he likes and encourages us to use the tool. But I can say that it solves the problem of reporting insights to my manager and helps me show my team how we are doing.

  ### 2. Simple yet powerfull feedback and engineering performance measurement tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 29, 2021

**What do you like best about Haystack?**

- simple configuration of the tool
- close integration of DORA metrics
- very precise onboarding, explanation of all details of the tool
- excellent support over the Slack channel
- Self-explanatory graphs with a drill-down to detailed data

**What do you dislike about Haystack?**

While we are in transition to continuous delivery, we need to separate measurements between stages. At this moment, there are just global filters for pull requests which do not allow applying a specific filter for the exact DORA metric.

**Recommendations to others considering Haystack:**

At Smartsupp, we've used Haystack for about 3 months.

Smartsupp is a SaaS company where agile culture and DevOps mindset go together naturally. What we really needed, is to measure our performance. Prior to using Haystack, we felt that our Cycle Time is on the increase, with it taking longer and longer for engineers to ship software. Since we've started using Haystack, our Cycle Time has so far decreased by an average of 27%.

Measurement in Haystack allows us to drill-in on the things that matter most to improving our software development pipelines on a daily basis. We're seeing work being developed quicker, whilst we've seen our First Response Time on Pull Requests drop.

Thanks to real-time alerts via Slack on risk factors, teams can resolve most issues themselves. Haystack has helped take work off my plate and I'd recommend it to others in a Head of Engineering role, who wants to strengthen the responsibility and performance of development teams.

**What problems is Haystack solving and how is that benefiting you?**

We missed a measurement of our performace to get feedback on our work/performace.

  ### 3. Insights from the top-down

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 21, 2022

**What do you like best about Haystack?**

Provides engineering North Star metrics from the top-down, allowing you to find where bottlenecks are in the software development lifecycle. Risk alerts provide very easy to understand, fast insights.

**What do you dislike about Haystack?**

The company behind it is a fast-growing start-up, so some things are in the future roadmap and other things are still being scaled.

**Recommendations to others considering Haystack:**

If you're unsure, go through the free trial and see how it goes.

**What problems is Haystack solving and how is that benefiting you?**

I used Haystack when I worked leading an internal developer platform team at a later-stage start-up - it allowed me to know which areas I need to focus on to improve, and gave me empirical proof to show that I had moved those metrics.

  ### 4. A tool for building high performance teams

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 18, 2022

**What do you like best about Haystack?**

- Simple integration
- Performance metrics are based on team performance, not individuals
- DORA metrics

Overall, when it's necessary to measure the team performance and improve shipping speed, Haystack provides valuable insights.

**What do you dislike about Haystack?**

The web interface works slow sometimes. I would be happy to use a more modern interface.

**What problems is Haystack solving and how is that benefiting you?**

We're improving Software Engineering quality, performance, and culture of shipping fast.

  ### 5. The way to track value when building Products

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 01, 2022

**What do you like best about Haystack?**

When we wanted to track the velocity of our team then wanted to stay close to the source of truth. With Github integration we can track our performance in delivering value.

**What do you dislike about Haystack?**

Its an start up with more features coming soon in the future.

**What problems is Haystack solving and how is that benefiting you?**

Having insights how we performing and where we can improve on a team level.

  ### 6. High Value Metrics for Continuous Delivery

**Rating:** 5.0/5.0 stars

**Reviewed by:** Denali L. | Member Board Of Directors, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 03, 2021

**What do you like best about Haystack?**

Haystack was absolutely a lifesaver for us to get insight with more fidelity and more fine-grain awareness. Having all the Metrics in one place at the company to show to the Board and Executive team in a really quantitative and data-driven way was extremely valuable and valuable.

**What do you dislike about Haystack?**

Some performance lag and functional bugs at times, though many of these have been addressed.

**What problems is Haystack solving and how is that benefiting you?**

Quality, velocity, and predicatbility have improved exponentationally with a shift from waterfall to continuous delivery, largely supported and funded with the insight and credibility metrics from Haystack provide.

  ### 7. Git-based analytics that's just right

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kelvin T. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 28, 2020

**What do you like best about Haystack?**

Quantifying our team's software delivery performance is made a lot easier with Haystack's focused dashboards, which is helpful in any analysis of our engineering processes. I'm also able to easily view at a glance WIP/long-lived PRs across repos that may be an indicator of chokepoints in the process.

Julian has also been very receptive to feedback, and I believe the team is on the right track in tackling some of the issues with git-based analytics.

**What do you dislike about Haystack?**

Some key integrations with communication tools (e.g. Slack) would be very useful in elevating the visibility of the metrics & insights from this solution.

**Recommendations to others considering Haystack:**

Try it out! It's pretty lightweight to start off with and costs nothing (at the time of my review) to trial this solution out.

**What problems is Haystack solving and how is that benefiting you?**

Haystack has helped me measure key parts of my team's software delivery performance over time (cycle time, throughput). This has been useful in communicating our engineering capabilities to management, as well as in debugging the software development processes for various teams.

  ### 8. Haystack helps me focus on the engineering metrics that make the most impact for my team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gady P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 25, 2020

**What do you like best about Haystack?**

Historical performance. Being able to see how the metrics have changed over time, whether it's over 6 months or the last sprint. Getting performance summaries in my inbox that I can easily bring to 1-on-1s and team check-ins.

**What do you dislike about Haystack?**

There are still a few options that I would love to see implemented into the product to make it better. That being said, the team is incredibly responsive and receptive to feedback. I have watched the product get better as I have used it.

**Recommendations to others considering Haystack:**

I highly recommend giving Haystack a try, even just for their free trial. In my experience this simple product provides engineering leaders with a ton of value to be better leaders and make their orgs better.

**What problems is Haystack solving and how is that benefiting you?**

As an engineering leader, I now have a clear idea how my team is getting better and faster relative to historical performance, and where we need to make improvements, backed by data instead of hunches. The metrics available in Haystack are spot on, anything more is unnecessary, overwhelming, or noisy.  Surprisingly affordable as well compared to competitors like GitPrime.

  ### 9. Best tool for git analytics

**Rating:** 5.0/5.0 stars

**Reviewed by:** Demi B. Y. | Co-Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 05, 2020

**What do you like best about Haystack?**

While scaling, we had no idea of how our team was working while the communication complexity was growing exponentially. Haystack gives us alerts every day on potential problems. We iterate our processes after seeing issues that we had no idea about. They also provide a simple dashboard to see the effect of each change. After Haystack, our Cycle Time decreased by 70%.

**What do you dislike about Haystack?**

It'd be great if they also gave notifications on Slack.

**Recommendations to others considering Haystack:**

Just enter their trial, its very easy with a few clicks on github. It'll give you insights on your software team that you haven't considered before and show its value right on the first week.

**What problems is Haystack solving and how is that benefiting you?**

It gives us an overview of how our teams are doing. We've decreased cycle time, increased merge ratios, and increased our throughput.

  ### 10. Actionable insights

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sagar S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 26, 2020

**What do you like best about Haystack?**

Lots to love here.  The Process Report helped us identify bottlenecks before they even happened through unhealthy patterns.  Activity heatmap helps me see how meetings and deployment schedules affected my team’s productivity in real time.

**What do you dislike about Haystack?**

They don't plug into JIRA (yet) which is something we could use but the team actually built a custom quarterly report for me to tie in our JIRA workflows which was really helpful.

**What problems is Haystack solving and how is that benefiting you?**

We’re making a ton of process changes in our team on a regular basis. We wanted to know how these changes were impacting the team. Haystack has been really great for this and helping us be lean and effective

  ### 11. Useful insights into engineering team performance

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gordon W. | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 25, 2020

**What do you like best about Haystack?**

Understand if there's too much work in progress or if a team or individual is at risk of burnout

**What do you dislike about Haystack?**

Some of the stats are not very actionable and it's not clear how to use them to help empower the team

**What problems is Haystack solving and how is that benefiting you?**

It's a "pulse check" on an engineering organization and can help inform 1-on-1 conversations



- [View Haystack pricing details and edition comparison](https://www.g2.com/products/haystack-2020-05-26/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-26+06%3A14%3A59+-0500&secure%5Bsession_id%5D=a48807ab-7aef-4fdf-ab4e-24901c355a4f&secure%5Btoken%5D=ed359d89632be7b526531ff6592aaf0bd9989e1db8ba85616ed8b3a663b87a7e&format=llm_user)

## Haystack Features
**Functionality**
- Repository Integration
- Analytics and Trends
- Productivity Updates

**SDK Architecture & Libraries - AI SDK**
- Modular SDK Components
- Cross-Platform SDK Support
- Client Libraries

**Management**
- Historical Data Consolidation
- Data Context

**Value Analysis**
- Metric Relevance
- Insight
- Impact Predictions
- Report Generation

**Model Integration - AI SDK**
- Multi-Model Integration
- Streaming & Real-Time Responses
- Model API Wrappers

**Value Management**
- Planning Tools
- Communication Tools
- Control

**Application Development - AI SDK**
- SDK Extensibility
- AI Workflow Abstractions
- Agent & Tool Invocation Frameworks

**Deployment & Operations - AI SDK**
- Logging & Observability
- Authentication & Access Management
- Error Handling & Retry Logic

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