--- title: HawkSoft Reviews meta_title: 'HawkSoft Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 84 reviews by the users' company size, role or industry to find out how HawkSoft works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 84 scale: '5' date_modified: '2026-09-28' parent_category: name: Insurance url: https://www.g2.com/categories/insurance ---

HawkSoft Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value HawkSoft's effective communication tools, enhancing customer interaction and streamlining agency operations. (2 mentions)
Users value the seamless integrations of HawkSoft, enhancing workflows and centralizing customer communication effectively. (2 mentions)
Users value the easy-to-use policy management tools in HawkSoft, enhancing daily agency operations and support. (2 mentions)
Users appreciate the centralization of HawkSoft, streamlining access to policies and customer communications in one place. (1 mentions)
Users love the excellent customer support from HawkSoft, making their experience efficient and manageable. (1 mentions)
Users desire improved integration with HubSpot, as transferring data to HawkSoft requires duplicate entries. (1 mentions)
Users face challenges with managing premium totals for multiple producers working with the same client. (1 mentions)

Top Pros or Advantages of HawkSoft

Top Cons or Disadvantages of HawkSoft

HawkSoft Reviews (84)

Reviews

HawkSoft Reviews (84)

4.8
84 reviews
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Samantha G.
SG
Samantha G.
Agent
Insurance
Small-Business (50 or fewer emp.)
"Best agency management system "
5/5
What do you like best about HawkSoft?

everything from being able to email from a client file to keeping all of a client's docs in a virtual folder. Making payments is a breeze and keeping information up to date is easy and easy to find. Review collected by and hosted on G2.com.

What do you dislike about HawkSoft?

Recent updates just moved around some of the icons and where to find things. I don't necessarily dislike it I just need to get used to it. Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"Customization for each agency"
5/5
What do you like best about HawkSoft?

Hawksoft is very user friendly. It is up to date on technology such as texting from the system. Quotes and policies can easily be seen from the main page which makes cross selling easier and more efficient. The company can customize it for your agency if there is anything you want that they do not have already. Review collected by and hosted on G2.com.

What do you dislike about HawkSoft?

I do not really dislike anything about the program other than that my new agency doesn't use them! Review collected by and hosted on G2.com.

Verified User in Information Services
UI
Verified User in Information Services
Small-Business (50 or fewer emp.)
"User friendly and organized "
4/5
What do you like best about HawkSoft?

I really like how detailed you. an hey with HawkSoft and I especially like how I can store all my files as attachments on different tabs for different insurances and taxes. It's made my job easier than manually separating everything in paper form. Review collected by and hosted on G2.com.

What do you dislike about HawkSoft?

I do not enjoy how inputting information sometimes requires one specific thing (email) or else the profile won't be created. It's annoying when you have older clientele who don't necessarily use email. Review collected by and hosted on G2.com.

Erik J.
EJ
Erik J.
Director of Sales and Operations
Insurance
Small-Business (50 or fewer emp.)
"Decent Product for a smaller agency"
3.5/5
What do you like best about HawkSoft?

It is easy to set up, but you need to make sure you're on top of it all the time. There certificate of insurance processing it very easy to use. Acord forms fill out automatically for the most part, there accounting is basic but functional. Review collected by and hosted on G2.com.

What do you dislike about HawkSoft?

They use an old platform of connecting through Visual Workspace or RDP unless you spend the money to deploy on site. It can be quite slow at processing things, and you also constantly get kicked out of it if you network becomes slow. Review collected by and hosted on G2.com.