I appreciate H1 Platform for allowing me to get reports and awareness of issues way earlier than when we notice them. This feature helps prevent attacks by raising security concerns before they become problems, extending our ongoing testing. It also enables me to understand reports faster and respond more professionally to researchers submitting tickets. I find the integration with tools like Claude very useful for getting an overview of all my tickets, prioritizing them, and resolving them more effectively. The integration with other platforms, like Confluence and Slack, helps manage vulnerabilities, provides useful statistics, and facilitates communication through alert channels. Review collected by and hosted on G2.com.

We had a few challenges at the beginning because a lot of our assets were on prem and inside our VPN, so the integration to Confluence wasn't as intuitive. We had a lot of problems with that specifically. Review collected by and hosted on G2.com.

HackerOne is a great bug bounty platform. The UI is clean and generally easy to use. It has all the integrations we need to connect to our other systems. Support is excellent, both our dedicated CSM and the agents that have helped us with miscellaneous support tickets. The AI features have drastically improved in the last 6 months and it's getting better every week.

We've gotten very good value from having hundreds of additional eyes on our product, submitting many (and varied) vulnerabilities, and then of course remediating those and the resulting internal discussions on secure coding, secure architecture, and so on. Review collected by and hosted on G2.com.

The biggest pain point is when videos are submitted as part of bug bounty reports. The loading is slow or sometimes the video does not play at all. Often a hard refresh of the page is required but that does not always fix it and it can be annoying to scroll back down to the video (also related to next point).

It's also easy to drown in information on a given report (huge report, tons of information, perhaps comments with additional screenshots, videos, walls of text, etc.). All of it is presented at once and the vertical scrolling space can be huge—there is potential to improve UX via presenting information better or perhaps using toggles or similar. Review collected by and hosted on G2.com.

I appreciate how easy to use the H1 Platform is, which makes the workflow quite smooth. The task team helps us manage findings effectively before assigning them to our development team. I like having a large number of security researchers contributing to the platform, which aids us in identifying vulnerabilities that we might otherwise miss. The VDP program feature is particularly valuable as it assists us in maturing our security program by disclosing vulnerabilities. The number of researchers and the way the platform hosts challenges are also significant factors that led us to choose H1 Platform. Review collected by and hosted on G2.com.

Managing the inflow of reports in our VDP program can be challenging. We have over 5,000 assets, and sometimes it's hard to identify which teams own those assets, making it difficult to manage all the reports. However, after discussions with the HackerOne support team, they've introduced custom tags that help us assign reports to the correct product teams, which has been a significant improvement. Review collected by and hosted on G2.com.

I've grown to love Hai! It's very helpful when receiving complex reports. Review collected by and hosted on G2.com.

The platform can be buggy at times, especially when I’m navigating between our public program and our private program. I also find it difficult to locate certain areas in the UI because there are so many different sections, which can make things feel a bit hard to track down. Review collected by and hosted on G2.com.

The best part for me is how much operational effort the platform takes off our plate. Having access to a large and skilled pool of researchers, combined with reliable triage, means we receive findings that are relevant and actionable. The relationship with the HackerOne team also stands out, especially Andrea Griffin, who consistently goes above and beyond to support us and make sure the program keeps evolving. Review collected by and hosted on G2.com.

If I had to point out one thing, it would be the occasional delays in triage. Still, it's fair to say this reflects a broader trend across bug bounty platforms, with the surge of AI-assisted submissions putting pressure on every triage team. I'm confident HackerOne is aware of it, and any improvements in how these reports are filtered and prioritized would make a real difference for us. Review collected by and hosted on G2.com.

It's the biggest bug bounty platform in terms of both programs and researchers. Review collected by and hosted on G2.com.

It's prohibitively expensive, and the more successful your program is, the more it costs. BugCrowd is considerably more affordable and doesn't have tiered price increases for growing your program. I'd rather more money go to researchers than 50% of our budget going to H1 platform fees. Review collected by and hosted on G2.com.

I really like how H1 Platform eliminates noise thanks to its "suit" system. I also greatly value access to elite talent without having to pay too much. The shielding speed is impressive. Additionally, connecting H1 Platform in native ways was super easy for me. Review collected by and hosted on G2.com.

At the moment, I have nothing negative to say; on the contrary, it is a pleasure to work with H1 Platform. Review collected by and hosted on G2.com.

Useful for learning about how companies operate in the real world. Review collected by and hosted on G2.com.

I think the user experience could be improved, the fact of having so many things to see and do seems to lower the overall performance and causes a kind of visual overwhelm. Review collected by and hosted on G2.com.

The control we have over our campaigns and how we can appeal to more researchers. Review collected by and hosted on G2.com.

The triage phase has been a bit of an issue but seems to be improving. Review collected by and hosted on G2.com.

Hackerone AI and customer support are the best compared to other platform Review collected by and hosted on G2.com.

Slow triage.! very slow and many time passed the SLA by months. Review collected by and hosted on G2.com.