# Grip Events Reviews
**Vendor:** Grip AI  
**Category:** [Event Management Platforms](https://www.g2.com/categories/event-management-platforms)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 15
## About Grip Events
Grip is the AI-powered event platform built for business relationships. It helps event organizers like SXSW, RX and Clarion Events establish, maintain and track relationships between participants over multiple events.



## Grip Events Pros & Cons
**What users like:**

- Users praise the **great support team** of Grip Events, making setup and usage effortless for everyone. (1 reviews)
- Users find Grip Events to be **very easy to use** , appreciating the straightforward setup and supportive team. (1 reviews)
- Users find the **easy setup** of Grip Events to be incredibly convenient and user-friendly. (1 reviews)
- Users love the **ease of use** and comprehensive features of Grip Events, making setup effortless. (1 reviews)
- Users value the **variety of features** in Grip Events, finding it easy to set up and effective for visitors. (1 reviews)

**What users dislike:**

- Users feel the **integration issues** with internal systems hinder the overall app functionality and user experience. (1 reviews)
- Users find the **integration issues** with internal systems of Grip Events to be a bit challenging and disruptive. (1 reviews)

## Grip Events Reviews
  ### 1. Excellent technology for event experience and client lead generation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kate J. | Event Marketing Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 29, 2024

**What do you like best about Grip Events?**

The software is very easy to use and implement. Excellent learning academy, and fabulous customer support, it has great features for clients to generate leads and collect data around their event participation. Added features that enable handling of multiple programmes at one event and it being able to scan leads, plus integration capability, its a great tool for event companies looking to add value for clients and encourage rebook/retention while giving delegates/visitors a superb event guide and event experience.

**What do you dislike about Grip Events?**

So many features, its hard to find the time to implement all of it!

**What problems is Grip Events solving and how is that benefiting you?**

Providing a feature rich event guide for visitors at an event with mulitple events on one day with a shared exhibition area
Enhanced features for clients invested as sponsors in the programme to generate leads and additional brand awareness.
Excellent match making technology to match clients to attendees and attendees to atendees to enrich and elevate their event experience.

  ### 2. APPsolutely a great choice for Event Platforms!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gina D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 03, 2024

**What do you like best about Grip Events?**

The account management service is fantastic - we've had several account managers during our multi year relationship with Grip and they've all been wonderful. Always go above and beyond, response times are flawless and always so patient with me when i'm being dense about how to do stuff -nothing is ever too much work for them! 

The updated platform is also incredibly easy to use - and the new clone event function is a dream! It makes replicating our events in different locations so much easier and saves loads of time! 

We're also very fortunate that it integrates well with several other platforms that we use!

**What do you dislike about Grip Events?**

There are some minor things that can feel a little clunky at times... but nothing so un manageable that it majorly hinders the UX.

**What problems is Grip Events solving and how is that benefiting you?**

It's not a problem per say - but as event organisers it's become a standarised expectation to help to drive matchmaking and networking and grip does this.

  ### 3. Great platform for business matchmaking!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Events Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 20, 2024

**What do you like best about Grip Events?**

Ease of use, very easy to set up, support team is great, has all the features that visitors need.

**What do you dislike about Grip Events?**

The integration between internal systems and the app could be a bit smoother.

**What problems is Grip Events solving and how is that benefiting you?**

Grip is a powerful platform designed to seamlessly connect exhibitors and visitors. Its standout feature is AI-driven matchmaking, which delivers significant value to both parties by fostering meaningful connections. From a marketing perspective, this innovative capability is a compelling selling point.

  ### 4. BIF Market Online Coordinator

**Rating:** 3.5/5.0 stars

**Reviewed by:** Sara L. | BIF Market WIP Selection and Online Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 28, 2024

**What do you like best about Grip Events?**

The backoffice is fairly instinctive and easy to understand, easy to organize and customize. The first year might require some more work to setup and learn how to use all features, but once you have that everything can just be cloned for the following years. The customer support is great, very helpful and understanding of any issues and questions you may have.

**What do you dislike about Grip Events?**

Browsing through the platform as a user has some drawbacks – there’s no return button, you have to press ‘home’ or again on the tab you’re visiting to go back to the previous page and it goes back to the top of the page; you can’t open a profile on another tab, there is no right click available). Also, for the BIF Market in particular, it would be useful to be able to request meetings with projects and connect to all people linked to it, instead of just being able to request meetings with individual people.

**What problems is Grip Events solving and how is that benefiting you?**

Mainly to have an online part of the event.

  ### 5. Brilliant Event App that delivers excellent experiences for the Organiser and the Attendees!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ellie N. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 21, 2024

**What do you like best about Grip Events?**

First, Grip Events is a product that repeatedly gets excellent reviews from sponsors and attendees when onsite due to the ease of use, networking functionality and overall ability to schedule event days. It makes my job as an Organiser that little bit easier, and compliments the experience that we design and strive to deliver for all of our attendees. On the backend, there is lots of flexibility as well which is greatly appreciate. I think what I like best about Grip Events however, is the team. I am over 5 years into working with them now and the team are always willing to help and are genuinely invested in helping us to deliver the best event possible. They are continually striving to improve, and the number of actualy useful product updates is a clear sign to me that they listen to our needs and feedback to improve their product. Most recently, I have integrated the App with Hubspot and I was really impressed with how easy and simple this was. Its really improved our customer experience, ensuring all attendees get access to the App within 15 minutes of signing up!

**What do you dislike about Grip Events?**

Nothing- the Team and Product is excellent! In terms of developments, I would love to see Teams become an App based feature, and not just Desktop, as this does occasionally cause friction with our Clients. As well as see the Teams function become more intuitive or clear when a Sponsor first signs into the platform. I'd also love to see a way of attendees sharing sessions or inviting attendees to their sessions through the App. Finally, the networking is the bread and butter and is what makes this App excellent but some of the wider event features such as Q&A could see some further development.

**What problems is Grip Events solving and how is that benefiting you?**

Grip provides us with an App that enables attendees to see the attendee list and book meetings, enhancing networking opportunities onsite. It provides all attendees their pocket guide for the day, planning where they will go and what they will do. Rather than our clients having a separate lead scanner for their lead gen, we run all badge scanning through the app which is a brilliant UX for our sponsors- one device, on app and they can do all of their networking and lead gen. The new session scanning feature also has the potential to provide further benefits, providing all Sponsor Data in one portal for them to download immediately and in real time.

  ### 6. Robust hosted buyer meeting scheduling, good UX, and all-round solution for events

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 22, 2024

**What do you like best about Grip Events?**

We organise hosted buyer events and use Grip and its meeting scheduling as the core of every single event. 

Our delegates are particularly happy about how user-friendly the interface is as well as the quality of their meetings organised through Grip. 

As organisers, Grip allows us to schedule thousands of highly personalised 1:1 meetings efficiently. The meeting scheduling functionalities are essential to us and have been developed over several years, resulting in excellent satisfaction from our clients.

We're also able to offer a personalised experience to the different types of delegates who attend our events. Last but not least, Grip allows our different event brands to really shine thanks to excellent UX personalisation options available.

**What do you dislike about Grip Events?**

Just like working with any external provider, Grip features are not always 100% perfectly fit to our requirements but their support team offer good advice on alternatives, and the product is designed to allow organisers to integrate with other platforms or link externally very easily. We've also found reporting/analytics could be harder to get but this is an area of focus which is rapidly improving at the moment.

**What problems is Grip Events solving and how is that benefiting you?**

Grip helps us organise pre-scheduled meetings for hundreds of delegates at our events: each meeting must guarantee the best potential business outcome. Thanks to Grip we're also able to deliver the highly tailored communications our delegates expect, based on their attendance, preferences, etc.

  ### 7. A manageable and adaptable platform for a live event app.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Suzie K. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 28, 2024

**What do you like best about Grip Events?**

Grip events is a well structured, highly user friendly software which has been highly adaptable to what my company is trying to achieve with the event app. 
The customer service, especially by Joana Lima and Viktoria Stoker, has been really helpful and contributed massively towards the ease of our company using this software.

**What do you dislike about Grip Events?**

I find the agenda/private sessions to be most difficult to use as it can be very time consuming adding in the different elements like sponsors, speakers, private session attendees etc.
Also, lead retrieval and the team portal can be improved for users and app managers to retrieve all sponsors leads.

**What problems is Grip Events solving and how is that benefiting you?**

We use Grip as the sole supplier for our event app and we run 6-7 events a year.

  ### 8. Overall a very good experience with Grip and the team!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 03, 2024

**What do you like best about Grip Events?**

The team are super friendly and helpful during setup, and are open to feedback on how the platform could be better improved to match our needs for the types of events we do. The platform is easy to use once you have used it for the first time and the team providing speedy ongoing support during event setup.

**What do you dislike about Grip Events?**

There are some design and element limitations on the site which take time to overcome or figure out a workaround. They are not completely demobilsing, but sometimes have to get creative to match our needs or what we expect to be able to include on a page.

**What problems is Grip Events solving and how is that benefiting you?**

We use Grip primarily for 1-1 meeting match-making and agenda selections for our event. It provides a service that is unmatched to allow attendees to select those who they are interested in meeting, and an easy platform for us to match changes to if needed for the meetings.

  ### 9. Exceptional Software Design with Intuitive User Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Luke G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 26, 2024

**What do you like best about Grip Events?**

Great software design, very easy to understand and to set up basic event information, user friendly for participants, continuous improvement and development from the Grip team

**What do you dislike about Grip Events?**

Not all features are adaptable or customisable  (Automated emails, generic wordings ect), no option to send targeted email campaigns; the only options are via data type and status

**What problems is Grip Events solving and how is that benefiting you?**

The opportunity to provide a benefical networking experience, allowing visitors and exhibitors the chance to pre-schedule meetings during our events. The composites industry covers all application sectors and is very complex, the Grip software allows exhibitors to highlight their products therefore making it easier for visitors to discover suitable contacts to meet onsite.

  ### 10. A breeze, and a lovely team of techies.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alex B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 20, 2024

**What do you like best about Grip Events?**

The onboarding and sales experience has been second to none, and 1 year down the line, we're still loving the support and help from our account manager, and wider technical teams. Integrations have been a huge plus for us, and using the new native integrations manager has been simple and saved us heaps of time.

**What do you dislike about Grip Events?**

I haven't got anything particularly negative to write, I guess with event apps, you are buying into an ecosystem that is quite generic and most providers offer almost identical services, but the friendly team and competitive pricing and holistic approach led us to choose grip.

**What problems is Grip Events solving and how is that benefiting you?**

Networking & Navigation

  ### 11. Once you start working with Grip you will never leave

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Events Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 24, 2024

**What do you like best about Grip Events?**

- Flexible: Team is always on hand to solutionize even in the case of late requests from the business.

- Features: Many aspects of the platform have improved since we started using Grip 4-6 years ago, allowing us to improve the overall Attendee experience through better insights + more customized UI / comms.

**What do you dislike about Grip Events?**

- Timezones: It seems their Integration Managers are now USA based which slows down testing and overall delivery if you are from the UK or elsewhere.

- Bugs/Feature gaps: Not always easy to understand if or when something will be actioned if it was not already planned work. Things can be approved work or on the roadmap but not have a timeline.

**What problems is Grip Events solving and how is that benefiting you?**

Event app provider to help Attendees make the right connections and organise their content/meeting schedule for the event.

  ### 12. Great AI-powered app for attendees matchmaking and increased engagement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Joana S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 27, 2024

**What do you like best about Grip Events?**

AI-powered recommendations, easy to use platform for both users and organisers, meeting requests and chat, meeting locations limited seating, personal agenda, branding options, desktop and mobile versions, integration with event website for exhibitors and programme, integration with event registration system for users data, customer support team.

**What do you dislike about Grip Events?**

It would be nice to be able to add pages with additional content, to have more options to edit automated and campaign emails, as well as other messages in the platform (eg login, onboarding), and to have more flexibility on branding elements.

**What problems is Grip Events solving and how is that benefiting you?**

An in-person event must deliver effective networking moments and matchmaking tools, so that attendees understand how valuable it is that they're attending the event and Grip helps us achieve just that, successfully connecting attendees and attendees with exhibitors.

  ### 13. Great app for matchmaking in events industry

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kivanc U. | Country Marketing Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 20, 2024

**What do you like best about Grip Events?**

Grip allows us to create platforms for our exhibitors and visitors to meet, interact and conduct business. Grip continuously improves its portfolio of offerings for a better experience.

**What do you dislike about Grip Events?**

The user interface can be enhanced to increase usage rates.

**What problems is Grip Events solving and how is that benefiting you?**

Providing a platform for our exhibitors and visitors to meet

  ### 14. Our account manager Joy Veras was amazing!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 28, 2024

**What do you like best about Grip Events?**

The platform was great to use and it was effortless thanks to our wonderful account manager Joy Veras. She was so attentive and willing to help whenever she could and provided us with different options that we hadn't even considered. Our event platform wouldnt have been a success without her.

**What do you dislike about Grip Events?**

Nothing that we disliked per-se, there are a lot of different fields to fill out but something that I think we can learn in time.

**What problems is Grip Events solving and how is that benefiting you?**

Ability to allow our participants to network

  ### 15. Been using Grip for years now, they always deliver

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Venture Capital & Private Equity | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 03, 2024

**What do you like best about Grip Events?**

Great customization of your event and ease of having everything in one place, the platform always functions without a hitch

**What do you dislike about Grip Events?**

Can be pretty complex to navigate on the backend

**What problems is Grip Events solving and how is that benefiting you?**

Grip eliminated the need for us to organize 500+ people into individual breakout rooms over the likes of Zoom and helps us to match participants for meetings without having to do so ourselves.



- [View Grip Events pricing details and edition comparison](https://www.g2.com/products/grip-events/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-06+06%3A35%3A18+-0500&secure%5Bsession_id%5D=1829f2ab-3087-4dbd-8988-4d85db33b11c&secure%5Btoken%5D=4f9144fcb64be9af66af8b846b45381bd6d2b28fdfe6ddfebc44552468067787&format=llm_user)

## Grip Events Features
**Registration**
- Event creation
- User registration process
- Payment processing
- Mobile check-in
- On-site tickets and registration

**Event Networking**
- Meeting Scheduling
- Integration / APIs
- Virtual Networking
- Communication Tools
- Attendee Profiles

**Marketing and Communications**
- Email automation
- Email customization
- Contact list management
- Social media promotion
- Lead generation and retrieval

**Event Intelligence**
- Meeting Reports
- Prospect Intelligence 
- Lead Capture
- AI-Powered Matchmaking

**Event Operations**
- Site selection
- Supplier procurement
- Hotel and transportation planning
- Staff management
- Budget management
- Session scheduling
- Speaker submissions
- Exhibition management

**Attendee Engagement**
- Event agendas and schedules
- Floor plans / maps
- Social media integrations
- Attendee networking
- Attendee surveys

**Agentic AI - Event Networking and Matchmaking**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Platform**
- Performance and reliability
- Reporting and dashboards
- API / integrations
- Multiple event management

**Generative AI**
- AI Text Generation

**Agentic AI - Event Management Platforms**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration

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